Dell Dimension 4600C Manual
Dell Dimension 4600C, size: 1.0 MB
Dell P/N H4313 Service Tag: 60BQR41 Hard Drive Removed. Microsoft Windows XP Professional for Dell Product Key Included
Part Numbers: DIMENSION 4600, DIMENSION4600, Dimension 4600
Here you can find all about Dell Dimension 4600C, for example specs and cpu fan, fan, ethernet driver, motherboard, ram, power supply, memory, drivers. You can also write a review. [ Report abuse or wrong photo | Share your Dell Dimension 4600C photo ]
Windows XP Pro on the Dell Dimension 4600c
User reviews and opinions
|jamesp||5:16pm on Friday, September 10th, 2010|
|This computer is the biggest hassle to upgrade. There is little to NO benefit in buying the small version as opposed to the normal size.|
|davidb||5:26pm on Saturday, May 1st, 2010|
|My experience with this computer has left me sobbing and frustrated.. Overall, this is a very good system for the beginner. Overall, this is a very good system for the beginner. Its small and has an abundant amount of features. I love it...ive only had it for about a month but its so nice for the college dorm...|
Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.
parallel connector on computer
connector on printer screws (2) parallel printer cable clips (2)
Turn on the printer and then turn on the computer. If the Add New Hardware Wizard window appears, click Cancel. Install the printer driver if necessary. See the documentation that came with your printer.
Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
Complete the operating system setup if you have not already done so. Install the printer driver if necessary. See the documentation that came with your printer. Attach the USB printer cable to the USB connectors on the computer and the printer. The USB connectors fit only one way.
USB connector on computer
USB printer cable
USB connector on printer
Connecting an IEEE 1394 Device (Optional)
IEEE 1394 devices can move large amounts of data between computers and peripheral devices and are ideal for use with multimedia devices, such as digital video cameras. Your computer provides a IEEE 1394 connector on both the front and back panels (see "Front and Back View of the Computer" on page 53 for locations.) NOTE: The connector can accept six-pin IEEE 1394 devices with the use of an adapter.
IEEE 1394 cable
Setting Up a Home and Office Network
Connecting to a Network Adapter
Before you connect your computer to a network, the computer must have a network adapter installed and a network cable connected to it. To connect a network cable:
Connect the network cable to the network adapter connector on the back of your computer. NOTE: Insert the cable until it clicks into place, and then gently pull it to ensure that it is secure. Connect the other end of the network cable to a network connection device, such as a network wall jack. NOTE: Do not use a network cable with a telephone wall jack.
network wall jack network adapter connector on computer network cable
Network Setup Wizard
The Microsoft Windows XP operating system provides a Network Setup Wizard to guide you through the process of sharing files, printers, or an Internet connection between computers in a home or small office.
Click the Start button, point to All Programs Accessories Communications, and then click Network Setup Wizard. On the welcome screen, click Next. Click Checklist for creating a network. NOTE: Selecting the This computer connects directly to the Internet connection method enables the integrated firewall provided with Windows XP.
Complete the checklist and required preparations. Return to the Network Setup Wizard and follow the instructions on the screen.
Hyper-Threading is an Intel technology that can enhance overall computer performance by allowing one physical microprocessor to function as two logical microprocessors, capable of performing certain tasks simultaneously. It is recommended that you use the Microsoft Windows XP operating system because Windows XP is optimized to take advantage of Hyper-Threading technology. While many programs can benefit from Hyper-Threading, some programs have not been optimized for Hyper-Threading and may require an update from the software manufacturer. Contact the software manufacturer for updates and information about using Hyper-Threading with your software.
To determine if your computer is using Hyper-Threading technology:
Click the Start button, right-click My Computer, and then click Properties. Click Hardware and click Device Manager. In the Device Manager window, click the plus (+) sign next to the processor type. If Hyper-Threading is enabled, the processor is listed twice.
You can enable or disable Hyper-Threading through the system setup program. For more information on accessing the system setup program, see page 78. For more information on Hyper-Threading, search the Knowledge Base on the Dell Support website at support.dell.com.
Booting to a USB Device
NOTE: To boot to a USB device, the device must be bootable. To make sure your device is bootable, check the device documentation. To restart your computer to a USB device such as a memory key or CD-RW drive:
Connect the USB device to a USB connector (see page 54). Shut down (see page 21) and restart the computer. Turn on the computer. When the DELL logo appears, press <F12> immediately. If you wait too long and the Microsoft Windows logo appears, continue to wait until you see the Windows desktop. Then shut down your computer through the Start menu and try again. NOTE: This changes the boot sequence for one time only. On the next start-up, the computer boots according to the devices specified in the system setup program.
REPLACE THE BATTERY If you have to repeatedly reset time and date information after turning on the computer, or if an incorrect time or date displays during start-up, replace the battery (see page 79). If the battery still does not work properly, contact Dell (see page 83).
CD drive problems
NOTE: High-speed CD drive vibration is normal and may cause noise, which does not indicate a defect in the drive or the CD.
ADJUST THE WINDOWS VOLUME CONTROL Click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up by clicking the slidebar and dragging it up. Ensure that the sound is not muted by clicking any boxes that are checked. TEST THE DRIVE WITH ANOTHER CD Insert another CD to eliminate the possibility that the original CD is defective. CHECK THE SPEAKERS AND SUBWOOFER See "Sound and Speaker Problems" on page 39. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent the Microsoft Windows operating system from recognizing the drive. CLEAN THE DISC See the Tell Me How help file for instructions on cleaning your CDs. To access help files, see page 25.
Problems writing to a CD-RW drive
CLOSE OTHER PROGRAMS The CD-RW drive must receive a steady stream of data when writing. If the stream is interrupted, an error occurs. Try closing all programs before writing to the CD-RW. TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A CD-RW DISC For information on power conservation modes, see the Tell Me How help file or search for the keyword standby in the Windows XP Help and Support Center. To access help files, see page 25.
DVD drive problems
NOTE: Because of different regions worldwide and different disc formats, not all DVD titles work in all DVD drives.
TEST THE DRIVE WITH ANOTHER DVD Insert another DVD to eliminate the possibility that the original DVD is defective. ENSURE THAT WINDOWS RECOGNIZES THE DRIVE Click the Start button and click My Computer. If the DVD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. CLEAN THE DISC See the Tell Me How help file for instructions on cleaning your DVDs. To access help files, see page 25. CHECK FOR INTERRUPT REQUEST CONFLICTS See page 52.
ENSURE THAT YOU HAVE SUBSCRIBED TO AN INTERNET SERVICE PROVIDER Contact an Internet service provider to subscribe. CONTACT YOUR INTERNET SERVICE PROVIDER Contact your Internet service provider for assistance.
If the message is not listed, see the documentation for the operating system or the program that was running when the message appeared.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? < > | Do not use these characters in filenames. A REQUIRED.DLL FILE WAS NOT FOUND The program that you are trying to open is missing an essential file. To remove and then reinstall the program: 1 Click the Start button and click Control Panel. 2 Click Add or Remove Programs. 3 Select the program you want to remove. 4 Click the Change or Remove Program icon. 5 See the program documentation for installation instructions. INSERT BOOTABLE MEDIA The operating system is trying to boot to a nonbootable CD. Insert a bootable CD. NOT ENOUGH MEMORY OR RESOURCES. CLOSE SOME PROGRAMS AND TRY AGAIN You have too many programs open. Close all windows and open the program that you want to use. In some cases, you might have to restart your computer to restore computer resources. If so, run the program that you want to use first. OPERATING SYSTEM NOT FOUND Contact Dell (see page 83). THE FILE BEING COPIED IS TOO LARGE FOR THE DESTINATION DRIVE The file that you are trying to copy is too large to fit on the disk. Try copying the file to a blank disk or using a larger-capacity disk. x:\ IS NOT ACCESSIBLE. THE DEVICE IS NOT READY Insert a disc into the drive and try again.
The computer stops responding
TURN THE COMPUTER OFF If your computer locks up and you are unable to get a response by pressing a key on your keyboard or moving your mouse, press and hold the power button for at least 8 to 10 seconds until the computer turns off. Then press the power button again to turn on the computer. You might lose data if you are unable to perform an operating system shutdown.
A program stops responding
END THE PROGRAM 1 Press <Ctrl><Shift><Esc> simultaneously. 2 Click Applications. 3 Click the program that is no longer responding. 4 Click End Task.
A program crashes repeatedly
NOTE: Software usually includes installation instructions in its documentation or on a CD.
CHECK THE SOFTWARE DOCUMENTATION Many software manufacturers maintain websites with information that may help you solve the problem. Ensure that you properly installed and configured the program. If necessary, uninstall and then reinstall the program.
A program is designed for an earlier Microsoft Windows operating system
RUN THE PROGRAM COMPATIBILITY WIZARD Windows XP provides a Program Compatibility Wizard that configures a program so it runs in an environment similar to non-Windows XP operating system environments. 1 Click the Start button, point to All Programs Accessories, and then click Program Compatibility Wizard. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen.
IF YOU HAVE PROBLEMS WITH A DELL-PROVIDED PC CARD Contact Dell (see page 83). IF YOU HAVE PROBLEMS WITH A PC CARD NOT PROVIDED BY DELL Contact the PC card manufacturer.
ADJUST THE POWER PROPERTIES Your computer may be in standby or hibernate mode. For information on power conservation modes, see the Tell Me How help file, or search for the keyword standby or hibernate in the Windows XP Help and Support Center. To access help files, see page 25. IF THE POWER LIGHT IS GREEN AND THE COMPUTER IS NOT RESPONDING See "Diagnostic Lights" on page 43. IF THE POWER LIGHT IS BLINKING GREEN The computer is in standby mode. Press a key on the keyboard or move the mouse to resume normal operation. IF THE POWER LIGHT IS OFF The computer is either turned off or is not receiving power. Reseat the power cable into both the power connector on the back of the computer and the electrical outlet. If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on. Ensure that the electrical outlet is working by testing it with another device, such as a lamp. Bypass power protection devices, power strips, and power extension cables to verify that the computer turns on. Ensure that the main power cable is securely connected to the system board (see page 61). Ensure that the front panel cable is securely connected to the system board (see page 61). If the problem persists, contact Dell (see page 83). IF THE POWER LIGHT IS STEADY AMBER The computer is receiving electrical power, but an internal power problem might exist. Ensure that the microprocessor power cable is securely connected to the system board (see page 61). Remove and then reinstall the memory modules (see page 68). Remove and then reinstall any cards (see page 62). If the problem persists, contact Dell (see page 83).
IF THE POWER LIGHT IS BLINKING AMBER A device might be malfunctioning or incorrectly installed. Ensure that the main power cable is securely connected to the system board (see page 61). Remove and then reinstall the video card, if applicable (see page 66). If the problem persists, contact Dell (see page 83). ELIMINATE INTERFERENCE Electrical appliances on the same circuit or operating near the computer can cause interference. Other causes of interference are: Power extension cables Keyboard and mouse extension cables Too many devices on a power strip Multiple power strips connected to the same electrical outlet
NOTE: Dell does not cover the printers warranty. If you need technical assistance for your printer, call the printers manufacturer. See the printer documentation for the correct phone number.
CHECK THE PRINTER DOCUMENTATION See the printer documentation for setup and troubleshooting information. ENSURE THAT THE PRINTER IS TURNED ON See the printer documentation for power button information. VERIFY THE PRINTER CABLE CONNECTIONS See the printer documentation for cable connection information. Ensure that the printer cables are securely connected to the printer and the computer (see page 13). TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
REINSTALL THE AUDIO (SOUND) DRIVER See page 49. CHECK FOR INTERRUPT REQUEST CONFLICTS See page 52.
No sound from headphones
CHECK THE HEADPHONE CABLE CONNECTION Ensure that the headphone cable is securely inserted into the headphone connector (see page 53). DISABLE DIGITAL MODE Your headphones do not work if the CD drive is operating in digital mode. To disable digital mode: 1 Click the Start button, click Control Panel, and then click Sounds, Speech, and Audio Devices. 2 Click Sounds and Audio Devices. 3 Click the Hardware tab. 4 Double-click the name of your CD drive. 5 Click the Properties tab. 6 Uncheck the Enable digital CD audio for this CD-ROM device box. ADJUST THE WINDOWS VOLUME CONTROL Click or double-click the speaker icon in the lower-right corner of your screen. Ensure that the volume is turned up and that the sound is not muted.
Video and Monitor Problems
If the screen is blank
NOTE: See the monitor documentation for troubleshooting procedures.
CHECK THE MONITOR POWER LIGHT If the power light is off, firmly press the button to ensure that the monitor is turned on. If the power light is lit or blinking, the monitor has power. If the power light is blinking, press a key on the keyboard or move the mouse. CHECK THE MONITOR CABLE CONNECTION Check the connector for bent or broken pins. (It is normal for monitor cable connectors to have missing pins.) Ensure that the video cable is connected as shown on the setup diagram for your computer. TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
SWAP THE POWER CABLES Swap the computer and monitor power cables to determine if the power cable is defective. TEST THE VIDEO EXTENSION CABLE (IF USED) If you are using a video extension cable and removing the cable solves the problem, the cable is defective. TEST ANOTHER MONITOR If another monitor is available, connect it to the computer. CHECK THE DIAGNOSTIC LIGHTS See page 43.
If the screen is difficult to read
CHECK THE MONITOR SETTINGS See the monitor documentation for instructions on adjusting the contrast and brightness, demagnetizing (degaussing) the monitor, and running the monitor self-test. MOVE THE SUBWOOFER AWAY FROM THE MONITOR If your speaker system includes a subwoofer, ensure that the subwoofer is at least 60 cm (2 ft) away from the monitor. MOVE THE MONITOR AWAY FROM EXTERNAL POWER SOURCES Fans, fluorescent lights, halogen lamps, and other electrical devices can cause the screen image to appear "shaky." Turn off nearby devices to check for interference. ROTATE THE MONITOR TO FACE A DIFFERENT DIRECTION Eliminate sunlight glare, which can cause poor picture quality. ADJUST THE WINDOWS DISPLAY SETTINGS 1 Click the Start button and click Control Panel. 2 Click Appearance and Themes. 3 Click Display and click the Settings tab. 4 Try different settings for Screen resolution and Color quality. RESTORE THE RECOMMENDED SETTINGS Restore the original resolution and refresh rate settings. See the Tell Me How help file for instructions. To access help files, see page 25.
Option Express Test
Function Performs a quick test of devices. This test typically takes 10 to 20 minutes and requires no interaction on your part. Run Express Test first to increase the possibility of tracing the problem quickly. Performs a thorough check of devices. This test typically takes an hour or more and requires you to answer questions periodically. Tests a specific device. You can customize the tests you want to run. Lists the most common symptoms encountered and allows you to select a test based on the symptom of the problem you are having.
Extended Test Custom Test Symptom Tree
If a problem is encountered during a test, a message displaying the error code and a description of the problem appear. Write down the error code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see page 83).
If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.
Function Displays the results of the test and any error conditions encountered. Displays error conditions encountered, error codes, and problem description. Describes the test and may indicate requirements for running the test. Displays your hardware configuration for the selected device. The Dell Diagnostics obtains your configuration information for all devices from the system setup program, memory, and various internal tests and displays it in the device list in the left pane of the screen. The device list may not display the names of all the components installed on your computer or all devices attached to your computer.
Tab Results Errors Help Configuration
Allows you to customize the test by changing the test settings.
Close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or keyboard. All devices require a driver program. A driver acts like a translator between the device and the programs that use the device. Each device has its own set of specialized commands that only its driver recognizes. Many drivers, such as the keyboard driver, come with your Microsoft Windows operating system. You may need to install drivers if you: Upgrade your operating system. Reinstall your operating system. Connect or install a new device.
If you experience a problem with any device, perform the steps in the following sections to identify whether the driver is the source of your problem and if necessary, to update the driver.
Click the Start button and click Control Panel. In the Control Panel window, under Pick a Category, click Performance and Maintenance. In the Performance and Maintenance window, click System. In the System Properties window, click the Hardware tab.
Remove the computer stand, if it is attached (see page 12). CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: Ensure that there is sufficient space to support the open coverat least 30 cm (1 ft) of desk top space.
Locate the two release buttons shown in the illustration. Then press the two release buttons as you lift the cover. NOTICE: Open the cover slowly to ensure that you do not damage any cables. Raise the back of the cover, and pivot it toward the front of the computer. NOTE: Make sure that the computer is oriented with the cable security tab on top, as shown in the illustration.
cable security tab
release buttons (one on each side) back of computer
Looking Inside Your Computer
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. CAUTION: To guard against electrical shock, always unplug your computer from the electrical outlet before opening the cover. NOTICE: Be careful when opening the computer cover to ensure that you do not inadvertently disconnect cables from the system board.
CD or DVD drive
hard drive system board heat sink and blower assembly
battery socket (BATTERY) page 79 CD drive connector (IDE2) password jumper (PWD1) page 78 main power connector (POWER) microprocessor fan connector (FAN) front panel switch connector (FRONTPANEL) hard drive connector (IDE1) serial ATA connector (SATA1) standby power light (AUX_PWR) memory module connectors (DDR_A0, DDR_B0) page 68 video card connector (AGP)
microprocessor connector (CPU)
microprocessor power connector (12VPOWER) PCI1 card connector (PCI2) page 65 CD audio connector (CD IN) telephony voice modem connector (MODEM) front panel audio cable connector (FRONTAUDIO)
back of computer
Adding PC Cards (Optional)
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions located in the Product Information Guide. You can add PC Cards to computers with integrated PC Card connectors.
PC Card Types
NOTE: "Type" of card refers to its thickness, not its functionality. The PC Card slot has two connectors that support the following four combinations of cards. NOTE: Your computer is designed for either 5-V or 3.3-V 16-bit PCMCIA cards. Some cards are keyed for 3.3 V only but will not fit into the PC slot. Cards are keyed to prevent incorrect insertion into the slot. If card orientation is not clear, see the documentation supplied with the card. A single Type I or Type II card (using either the upper or lower PC Card connector) One Type I card and one Type II card (using either connector) Two Type I cards or two Type II cards One Type III card (using the lower connector)
System Information System chip set DMA channels Interrupt levels System BIOS chip System clock Expansion Bus Bus types Bus speed AGP AGP connector AGP connector size AGP connector data width (maximum) AGP video bus protocols PCI connectors PCI connector size PCI connector data width (maximum) PCI and AGP PCI: 33 MHz AGP 1X, 4X, 8X one low profile 172 pins 32 bits 4x modes at 1.5 V one low profile 120 pins 32 bits Intel 865G four 24 APIC mode 4 Mb (512 KB) 400-, 533-, or 800-MHz data rate
Memory Architecture Memory connectors Memory capacities Minimum memory Maximum memory Memory type Drives Externally accessible Internally accessible Ports and Connectors Externally accessible: Parallel IEEE 1394 Video Keyboard Mouse USB Headphone Audio Network Internally accessible: Primary IDE channel Secondary IDE channel Serial ATA Video Video controller Intel-integrated AGP graphics (low-profile AGP video card also supported) - 4X and 8X 40-pin connector on PCI local bus 40-pin connector on PCI local bus one 7-pin connector 25-pin connector (bidirectional) two 4-hole, unpowered connectors 15-pin connector 6-pin mini-DIN connector or USB connector 6-pin mini-DIN connector or USB connector two front-panel and six back-panel USB 2.0-compliant connectors front-panel miniature connector for line-out five back miniature connectors for line-in, line-out, microphone, and surround and center/LFE channel RJ-45 connector one slimline optical bay one slimline 3.5-inch bay one bay for 1-inchhigh IDE hard drive DDR SDRAM two 128-, 256-, 512-MB, and 1-GB non-ECC DDR SDRAM 256 MB 2 GB 333-MHz DDR SDRAM (non-ECC)
Audio Audio controller Network Network controller Controls and Lights Power control Power light Hard-drive access light Diagnostic code lights Power DC power supply: Wattage Heat dissipation 160 W 546 BTU (fully loaded computer without monitor) push button green light on power buttonblinking green in sleep state; solid green for power-on state green four bicolor (amber and green) located on back panel integrated 10/100 Ethernet ADI 1980
Voltage (see the Product Information 90 to 135 V at 50/60 Hz; Guide for important voltage setting 180 to 265 V at 50/60 Hz; information) 100 V at 50/60 Hz for Japanese computers Backup battery Physical Height x Width x Depth (With stand) Weight 32.3 x 9.5 x 35.6 cm (12.7 x 3.8 x 14.0 inches) 33.8 x 18.0 x 35.6 cm (13.3 x 7.1 x 14.0 inches) 7.43 kg (16.4 lb) 3-V CR2032 coin cell
Environmental Temperature: Operating 10 to 35C (50 to 95F) NOTE: At 35C (95F), the maximum operating altitude is 914 m (3000 ft). 40 to 65C (40 to 149F) 20% to 80% (noncondensing) 0.25 G at 3 to 200 Hz at 1/2 octave/min 0.5 G at 3 to 200 Hz at 1/2 octave/min bottom half-sine pulse with a change in velocity of 50.8 cm/sec (20 inches/sec) 23-G faired-square wave with a velocity change of 508 cm/sec (200 inches/sec) 15.2 to 3048 m (50 to 10,000 ft) NOTE: At 35C (95F), the maximum operating altitude is 914 m (3000 ft). 15.2 to 10,670 m (50 to 35,000 ft)
Area Codes, Local Numbers, and Toll-Free Numbers 1-800-534-3066
General Support Website: support.euro.dell.com E-mail for French Speaking Customers: support.euro.dell.com/be/fr/emaildell/ Technical Support Technical Support Fax Customer Care Corporate Sales Fax Switchboard
15.00 1-800-342-0671 toll-free: 800-10-3390 toll-free: 1-866-278-toll-free: 1-800-247-9362 toll-free: 1-800-847-4096 toll-free: 1-800-326-9463 toll-free: 1-800-847-4096 toll-free: 1-800-387-5757 toll-free: 1-800-387-5752 toll-free: 1-800-387-3355 1-800-805-7541
Bermuda Bolivia Brazil International Access Code: 00 Country Code: 55 City Code: 51 British Virgin Islands Brunei Country Code: 673 Canada (North York, Ontario) International Access Code: 011
General Support General Support Website: www.dell.com/br Customer Support, Technical Support Technical Support Fax Customer Care Fax Sales General Support Customer Technical Support (Penang, Malaysia) Customer Service (Penang, Malaysia) Transaction Sales (Penang, Malaysia) Online Order Status: www.dell.ca/ostatus AutoTech (automated technical support) Customer Care (Home Sales/Small Business) Customer Care (med./large business, government) Technical Support (Home Sales/Small Business) Technical Support (med./large bus., government) Sales (Home Sales/Small Business) Sales (med./large bus., government) Spare Parts Sales & Extended Service Sales
Country (City) International Access Code Country Code City Code Chile (Santiago) Country Code: 56 City Code: 2 China (Xiamen) Country Code: 86 City Code: 592
Area Codes, Local Numbers, and Toll-Free Numbers toll-free: 1230-020-4823
Sales, Customer Support, and Technical Support
Technical Support website: support.dell.com.cn Technical Support E-mail: email@example.com Technical Support Fax Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (servers and storage) Technical Support (projectors, PDAs, printers, switches, routers, and so on) Customer Advocacy Customer Advocacy Fax Home and Small Business Preferred Accounts Division Large Corporate Accounts GCP Large Corporate Accounts Key Accounts Large Corporate Accounts North Large Corporate Accounts North Government and Education Large Corporate Accounts East Large Corporate Accounts East Government and Education Large Corporate Accounts Queue Team Large Corporate Accounts South Large Corporate Accounts West Large Corporate Accounts Spare Parts toll-free: 2969 toll-free: 0950 toll-free: 0960 toll-free: 2920 toll-free: toll-free: 2222 toll-free: 2557 toll-free: 2055 toll-free: 2628 toll-free: 2999 toll-free: 2955 toll-free: 2020 toll-free: 2669 toll-free: 2572 toll-free: 2355 toll-free: 2811 toll-free: 2621 980-9-15-3978 0800-012-0435
Colombia Costa Rica
Country (City) International Access Code Country Code City Code Czech Republic (Prague) International Access Code: 00 Country Code: 420 City Code: 2
Website: support.euro.dell.com E-mail: firstname.lastname@example.org Technical Support Technical Support Fax Customer Care Customer Care Fax Switchboard 27 11
Denmark (Copenhagen) International Access Code: 00 Country Code: 45
Website: support.euro.dell.com E-mail Support (portable computers): email@example.com E-mail Support (desktop computers): firstname.lastname@example.org E-mail Support (servers): Nordic_server_support@dell.com Technical Support Customer Care (Relational) Home/Small Business Customer Care Switchboard (Relational) Switchboard Fax (Relational) Switchboard (Home/Small Business) Switchboard Fax (Home/Small Business) toll-free: 1-866-278-6821 1-800-148-0530 toll-free: 999-119 01-899-753-0777
Dominica Dominican Republic Ecuador El Salvador
General Support General Support General Support General Support
Country (City) International Access Code Country Code City Code Finland (Helsinki) International Access Code: 990 Country Code: 358 City Code: 9
Website: support.euro.dell.com E-mail: email@example.com E-mail Support (servers): Nordic_support@dell.com Technical Support Technical Support Fax Relational Customer Care Home/Small Business Customer Care Fax Switchboard 313 00
France (Paris) (Montpellier) International Access Code: 00 Country Code: 33 City Codes: (1) (4)
Website: support.euro.dell.com E-mail: support.euro.dell.com/fr/fr/emaildell/ Home and Small Business Technical Support Customer Care Switchboard Switchboard (calls from outside of France) Sales Fax Fax (calls from outside of France) Corporate Technical Support Customer Care Switchboard Sales Fax 40 01
Country (City) International Access Code Country Code City Code Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103
Website: support.euro.dell.com E-mail: firstname.lastname@example.org Technical Support Home/Small Business Customer Care Global Segment Customer Care Preferred Accounts Customer Care Large Accounts Customer Care Public Accounts Customer Care Switchboard 06103 766-7200 0180-5-766-766-766-766-766-7000
Greece International Access Code: 00 Country Code: 30
Website: support.euro.dell.com E-mail: support.euro.dell.com/gr/en/emaildell/ Technical Support Gold Service Technical Support Switchboard Gold Service Switchboard Sales Fax 00800-00800-toll-free: 1-866-540-3355 1-800-999-0136 toll-free: 1-877-270-4609
Grenada Guatemala Guyana
General Support General Support General Support
Country (City) International Access Code Country Code City Code Hong Kong International Access Code: 001 Country Code: 852
Website: support.ap.dell.com E-mail: email@example.com Technical Support (Dimension and Inspiron) Technical Support (OptiPlex, Latitude, and Dell Precision) Technical Support (PowerApp, PowerEdge, PowerConnect, and PowerVault) Gold Queue EEC Hotline Customer Advocacy Large Corporate Accounts Global Customer Programs Medium Business Division Home and Small Business Division 33 8044
India Ireland (Cherrywood) International Access Code: 16 Country Code: 353 City Code: 1
Technical Support Sales Website: support.euro.dell.com E-mail: firstname.lastname@example.org Technical Support U.K. Technical Support (dial within U.K. only) Home User Customer Care Small Business Customer Care U.K. Customer Care (dial within U.K. only) Corporate Customer Care Corporate Customer Care (dial within U.K. only) Ireland Sales U.K. Sales (dial within U.K. only) Fax/Sales Fax Switchboard
Country (City) International Access Code Country Code City Code Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02
Website: support.euro.dell.com E-mail: support.euro.dell.com/it/it/emaildell/ Home and Small Business Technical Support Customer Care Fax Switchboard Corporate Technical Support Customer Care Fax Switchboard 821 1-800-682-12
General Support (dial from within Jamaica only)
Country (City) International Access Code Country Code City Code Japan (Kawasaki) International Access Code: 001 Country Code: 81 City Code: 44
Website: support.jp.dell.com Technical Support (servers) Technical Support outside of Japan (servers) Technical Support (Dimension and Inspiron) Technical Support outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision, OptiPlex, and Latitude) Technical Support outside of Japan (Dell Precision, OptiPlex, and Latitude) Technical Support (PDAs, projectors, printers, routers) Technical Support outside of Japan (PDAs, projectors, printers, routers) Faxbox Service 24-Hour Automated Order Service Customer Care Business Sales Division (up to 400 employees) Preferred Accounts Division Sales (over 400 employees) Large Corporate Accounts Sales (over 3500 employees) Public Sales (government agencies, educational institutions, and medical institutions) Global Segment Japan Individual User Switchboard toll-free: 0120-198-498 81-44-556-4162 toll-free: 0120-198-226 81-44-520-1435 toll-free:0120-198-433 81-44-556-3894 toll-free: 0120-981-690 81-44-556-3468 044-556-3490 044-556-3801 044-556-4240 044-556-1465 044-556-3433 044-556-3430 044-556-1469 044-556-3469 044-556-1760 044-556-4300 toll-free: 080-200-3800 toll-free: 080-200-3600 toll-free: 080-200-2194-6202 2194-6000
U.S. Virgin Islands Venezuela
audio. See sound conflicts drivers, 48 resolving software and hardware incompatibilities, 52 connectors network adapter, 56 copying CDs and DVDs general information, 19 helpful tips, 20 how to, 19 cover closing, 72 drivers definition, 48 reinstalling, 49 troubleshooting, 48 drives problems, 26 DVD drive light, 54 problems, 27 DVDs copying, 19
battery problems, 25 replacing, 79 BIOS, 77 booting to a USB device, 21
cards adding, 65 connectors, 61 CD drive light, 54 problems, 26 CD-RW drive problems, 26 CDs copying, 19 Check Disk, 27 computer closing cover, 72 crashes, 30-31 internal parts, 60 restore to previous state, 49-50 specifications, 73 stops responding, 30
Dell contacting, 83 Dell Diagnostics, 46 Dell Support website, 10, 32 Device Driver Rollback, 49 diagnostics, Dell, 46 display. See monitor documentation, 9 finding, 9 help file, 9 online, 10 setup diagram, 9 e-mail problems, 27 error messages, 29 Express Service Code, 9
fixing problems Dell Diagnostics, 46 front door reattaching, 57
hard drive light, 54 problems, 27
hardware drivers, 48 problems, 32 Hardware Troubleshooter, 52 Help and Support Center, 10 help files accessing, 9-10, 25 Hyper-Threading, 20
memory connectors, 61 messages error, 29 Microsoft License Label, 9 modem problems, 27 monitor blank, 40 hard to read, 41 problems, 40 motherboard. See system board
PC Cards installing, 63 problems, 35 removing, 64 types, 62 power problems, 36 turning off your computer, 21 power light conditions, 36 printer cable, 14 connecting, 13 parallel, 14 problems, 37 setting up, 13 USB, 15 problems battery, 25 blue screen, 31 CD drive, 26 CD-RW drive, 26 computer crashes, 30-31 computer stops responding, 30 drives, 26 DVD drive, 27 e-mail, 27 error messages, 29 finding solutions, 23 general, 30 hard drive, 27 hardware, 32 IEEE 1394, 33 Internet, 27 keyboard, 33 modem, 27 monitor hard to read, 41
IEEE 1394, 16 problems, 33 Internet problems, 27 Internet connection about, 18 options, 18 setting up, 18 IRQ conflicts, 52
network problems, 35 network adapter connector, 56 NIC. See network adapter
keyboard problems, 33
operating system reinstalling Windows XP 50 ,
1 ResourceCD CD 2 DELL <F12> Windows Windows
3 IDE CD ROM Device <Enter> 4 CD IDE CD ROM Device
5 Boot from CD ROM ResourceCD Dell Diagnostics 8 Run the 32 Bit Dell Diagnostics 9 Dell Diagnostics Main Menu 64
1 Dell Diagnostics Main Menu
Express Test Extended Test Custom Test Symptom Tree Express Test 1
3 Custom Test Symptom Tree
Results Errors Help Configuration Dell Diagnostics Parameters
4 ResourceCD Dell Diagnostics CD 5 Main Menu Dell Diagnostics Main Menu
1 2 3 4 5 6 !
Dell Dimension ResourceCDDell
Windows XP 1 2 3 4 5 6 7 8 69
Dell Dimension ResourceCD
69 Dell Dimension ResourceCD 1 Windows ResourceCD CD DVD ResourceCD 2 ResourceCD Installation OK ResourceCD 3 InstallShield 4 Windows ResourceCD CD DVD 5 Dell
ResourceCD ResourceCD ResourceCD
Microsoft Windows XP Windows XP 35
1 2 3
1 2 3 4
5 6 OK
1 2 3 4 OK
200 MB Windows XP 1 2 3 4 5
Windows XP IRQ Windows XP 1 2 3 4 ! x 5 IRQ IRQ 6
Microsoft Windows XP
Windows XP Windows XP
Windows XP Dell CD DellResourceCD
CDWindows XP Windows XP Windows XP Windows XP
1 2 CDInstall Windows XP DELL <F12> Windows 5 CD ROM <Enter> 6 Press any key to boot from CD
1 <Enter> 2 Microsoft Windows <F8> 3 Windows XP Windows XP r CD 4 Windows XP <Esc> 5 <Enter> Windows XP
Press any key to boot from the CD
6 7 8 Windows XP Home Edition ? Windows XP Professional Administrator 9 10
11 12 Windows XP Professional Windows XP
Press any key to boot from the CD
13 Microsoft Windows 14 15 Microsoft ? 16 18 CD 19 ResourceCD 67
Microsoft Office Microsoft Works Suite Microsoft Office Microsoft Works Suite CD Product Key
PC IEEE 1394USB
79 IEEE 1394
PC 2 PC PC PC 16 PCMCIA PC 32 CardBus USB 2.USB USB USB 2 USB USB USB USB
USB USB USB USB
Lwhd1800R 7 1 Attax 100 Aficio2232C TX-32LE8FA Sunfire 1994 Meter W10GTI Power Supply TX-32LXD80F C-222 Workstation 400PXN ICF-R300 830 Na-ittl NAS-D50HD Samsung B130 NA7004 Pioneer RG-2 Manual HDR3800 31 Tucson WV-CP460 HP-450 Nokia 2110 Amarys 210 ZWF16070W1 EVO N160 DE6744S IC-F111 37LG3000 Radio ZCV662MXC M1732-1 CT-666 Phone-MD7081 ZVT64X 82T RM-NX7000 33 W RY46501A 8808 PC LM-M1030A Dvdr3450H PS-50Q91H WV-ST1 SCH-W580 RS-X120 Ram LE40C630 W660I PSR-9000 Satellite U300 32LG3500 FS-E35 CX4900 SX-KN7000 Ultimate ID Indianapolis 7922 GPS4100 WFS65A01DCT Contax T3 RM-V60 LP2065 BTA II Vista-128B ECM-MSD1 FE Cd32 CLX-3160FNG Advc110 Car KIT DVD-HR770 Yamaha Vmax HS-655 HT-XQ100TS Sli-DR Motherboard Latitude D600 Drivers XR-C6210R HK6600 Fan UP-800F 810F Soundstream SVX2 5730Z Vm SE EED4100SQ Xprime 1 Memory Cpu Fan 601-602-604 Center 2 DPL953REC Magicolor 5670 Ethernet Driver PSX-2 IP5200R Overlay Dimage E223 1204FX FP91E Motion P3 N Laver Pathfinder-2004 Blacksat 42PFL3604 AWF5120W
manuel d'instructions, Guide de l'utilisateur | Manual de instrucciones, Instrucciones de uso | Bedienungsanleitung, Bedienungsanleitung | Manual de Instruções, guia do usuário | инструкция | návod na použitie, Užívateľská príručka, návod k použití | bruksanvisningen | instrukcja, podręcznik użytkownika | kullanım kılavuzu, Kullanım | kézikönyv, használati útmutató | manuale di istruzioni, istruzioni d'uso | handleiding, gebruikershandleiding
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