HP Notebook Web site

Address or Number
http://www.hp.com/notebooks

Comments

Compaq Notebook Web site
http://welcome.hp.com/country/us/eng/prodserv/ notebooks_tabletpcs.html http://www.hp.com/go/bizsupport http://www.hp.com.au/
Keyword: HP Restricted to DPSP Partners only. Call (800) 827-6364 for membership within the U.S. Call (800) 524-3388 for membership within the U.S. U.S. and Canada. Outside U.S. and Canada. Information about Windows operating system.
HP Business Support Web site HP Asia Pacific Channel Support Centre for DPSP Partners America Online

CompuServe

HP Support Assist CD-ROM
(800) 457-1762 (801) 431-1587

Microsoft Windows manual

Microsoft Web site
http://www.microsoft.com/
Information and updates for Windows operating systems.

Product Information

The following list of HP and Compaq notebook products is current at the time of publication but is subject to change. Table 1-1. Product Comparisons HP Pavilion ze5600
Processor Intel Celeron (2.6-, 2.8-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Microsoft Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off
Operating System Power States

HP Pavilion ze5500

Processor Intel Celeron (2.6-GHz) Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Memory Display Operating System Power States Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off
HP Pavilion ze5400 and ze5300
Processor Memory Display Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

HP Pavilion ze5200

Processor Memory Display Video Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

HP Pavilion ze4700

Processor Memory Display AMD Athlon (1.91-, and 2.08-GHz) Up to GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x 768) active-matrix TFT ATI Mobiltiy radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

HP Pavilion ze4600

Processor Memory Display Video AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

HP Pavilion ze4500

Processor AMD Athlon (1.67-, 1.8-, 2.2-, and 2.0-GHz) Intel Celeron (2.4-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

HP Pavilion ze4400

Processor Memory Display Video AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled. On, Standby, Hibernate, Off

HP Pavilion ze4300

Processor Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz) Intel Celeron (1.8-, 2.0-, and 2.2-GHz) AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz) Memory Display Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

HP Compaq nx9000

Processor Memory Display Video AMD Athlon (1.8- or 2.0-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off
Compaq Evo Notebook N1050v
Processor Mobile Intel Pentium 4-M (1.8-GHz) Intel Celeron (1.6-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability. Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off
Compaq Evo Notebook 1010v
Processor Memory Display Video Intel Celeron (1.6-GHz) Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

Compaq Presario 2500

Processor Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz) Intel Celeron (2.6- and 2.8-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

Compaq Presario 2100

Processor Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz) Intel Pentium 4-D (2.53-GHz) Intel Celeron (1.6-, 1.7-, 1.8-, 2.0-, and 2.4-GHz) AMD Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz ) AMD Athlon XP-M (1.87-, 2.0-GHz) Memory Display Video Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM preinstalled. 15.0-inch XGA (1024 768) or SXGA+ (1400 1050) or 14.1-inch XGA (1024 768) active-matrix TFT ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics memory, 4x AGP graphics capability Windows XP Professional or Home preinstalled On, Standby, Hibernate, Off

CAUTION: Be careful not to damage the antenna PCA that is connected to the left and right display assembly hinges. Damaging either antenna PCA can degrade notebook performance.
4. If necessary, while holding the center of the cover, carefully insert the flat-blade screwdriver under the right side of the display assembly hinge, gently pry up, and then lift the cover out. This procedure might need to be repeated on the left side of display assembly hinge to completely remove the cover.
Figure 2-9. Removing the Keyboard Cover
NOTE: When removing the keyboard cover on HP Pavilion 5300 and 5200, HP Compaq nx9010, and Compaq Presario 2500 models, disconnect the speaker cable as indicated in Figure 2-10.
Figure 2-10. Disconnecting the Speaker Cable
Reassembly Note Insert the tabs on the left- and right-center of the panel into the mating slots under the keyboard, and then press the panel into place.
Removing the Speaker Assembly
NOTE: The following speaker assembly removal procedures apply only to HP Pavilion 4x00, HP Compaq nx9005 and nx9000, Compaq Evo Notebook N1050v and N1010v, and Compaq Presario 2100 and 1100 Series notebooks. The HP Pavilion ze5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebook speakers are integrated into the top case. Refer to the Removing the Top Case section later in this chapter for procedures on removing the top case and speakers on the HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 Series notebooks.
1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-13). 3. Remove the M2.56.0mm screw that secures the speaker assembly to the top case. 4. Disconnect the 4-wire cable from the switchboard PCA.
Figure 2-11. Removing the Speaker Assembly

Removing the Keyboard

1. Unplug the AC adapter, if present, and then remove the battery. 2. Remove the keyboard cover (page 2-13). 3. Remove the four M2.54.0mm screws that secure the keyboard to the top case. 4. Lift up on the keyboard at the switchboard PCA end, and then pull it toward the display assembly to release the tabs from the top case. 5. Turn the keyboard over, and then disconnect the motherboard cable. 6. Remove the keyboard.

Reassembly Notes

CAUTION: Do not excessively bend or fold the keyboard cable. Excessive flexing can damage the keyboard cable connectors.
Lay the keyboard face down on the top case, forward of its normal position, and then reconnect the keyboard cable. Slide the metal tabs on the bottom of the keyboard into their slots in the top case, and then lower the keyboard into place.

Figure 2-17. Removing the Display Assembly Reassembly Notes
NOTE: After replacing the display assembly or motherboard, you must use the Service Utilities floppy disk to reprogram the EEPROM on the motherboard for the new display. 1. Download the notebook series service package from the Partnership Web site (see page vii), and then create a Service Utilities floppy disk as described in the packages Readme file. 2. 3. 4. 5. 6. Plug in an AC adapter. Insert the Service Utilities floppy disk in the floppy drive. If the unit has no internal floppy drive, connect a USB floppy drive. Turn on the notebook. When you see the HP logo, press esc to display the boot menu, then boot from the floppy drive. Select the option to update the display/LCD identification stored on the motherboard. Make sure you connect the grounding strap to the left display assembly hinge. When connecting the left and right antenna PCAs, make sure they are parallel with the display assembly hinges.

Removing the Top Case

1. Unplug the AC adapter, if present, and remove the battery. 2. Remove these additional assemblies:
Hard disk drive (page 2-9) Keyboard cover (page 2-13) Speaker assembly (page 2-23) Keyboard (page 2-16) Switchboard PCA (page 2-19) CD/DVD drive (page 2-20) Display assembly (page 2-23)
3. Turn the notebook bottom side up with the front facing forward. 4. Remove the following M2.54.0mm screws:
One from the battery bay One from the hard disk drive bay
5. Remove the remaining 14 M2.56.0mm screws. 6. Turn the notebook top side up with the rear panel facing forward. 7. Remove the two M2.54.0mm screws from the rear panel. 8. Remove the two M2.56.0mm screws from the top case. 9. Lift the top case off of the notebook and then disconnect the touch pad cable from the motherboard.
Figure 2-18. Removing the Top Case
NOTE: This section applies only to HP Pavilion 5x00, HP Compaq nx9010 and HP nx9008, and Compaq Presario 2500 models. Required Equipment 1 Phillips screwdriver Removal Procedure
Hard disk drive (page 2-9) Keyboard cover (page 2-13) Speaker assembly (page 2-15) Keyboard (page 2-16) Switchboard PCA (page 2-19) CD/DVD drive (page 2-20) Display assembly (page 2-23)
3. Turn the notebook bottom side up with the front facing forward. 4. Remove the following 16 screws:
Six M2.57.0mm screws on the rear edge of the notebook Two M2.56.0mm screws on each side of the docking connector One M2.56.0mm screw behind the battery bay Three M2.57.0mm screws around the middle fan vent One M2.54.0mm screw in the battery bay Three M2.57.0mm screws on the front edge of the notebook

Removing the RJ11/1394 Connector Module
NOTE: The following RJ11/1394 connector module removal instructions apply only to HP Pavilion 5x00, HP Compaq nx9010 and nx9008, and Compaq Presario 2500 models. Required Equipment Small flat-blade screwdriver Removal Procedure
3. Remove the 4 screws that secure the hard disk drive guide to the bottom case.
NOTE: The 4 screws that secure the hard disk drive guide are 2 different sizes. The screw in the upper left corner is a M2.5x6.0mm screw. The remaining 3 screws are M2.04.0mm screws. Make sure these screws are installed in the correct locations when reinstalling the hard disk drive guide.
4. Remove the hard disk drive guide. 5. Disconnect the modem cable from the motherboard.
6. Disconnect the 1394 cable from the motherboard. 7. Remove the M2.56.0mm screw that secures the RJ11/1394 connector module to the bottom case. 8. Remove the RJ11/1394 connector module.
Figure 2-33. Removing the RJ11/1394 Connector Module
HP Pavilion 5x00, HP Compaq nx9010 HP nx9008, and Compaq Presario 2500 Models

Removing the Motherboard

NOTE: Before Replacing the Motherboard If possible, record the computers electronic serial number before you replace the motherboard. You will then store the electronic serial number in the EEPROM on the new motherboard using the Service Utility floppy disk. 1. 2. 3. 4. Download the notebook service package from the Partnership Web site (see page vii), and create a Service Utilities floppy disk as described in the packages Readme file. Plug in an AC adapter. Insert the Service Utilities floppy disk in the floppy drive. Turn on the notebook. When the HP logo appears (on either the built-in display or the external monitor), press esc to display the boot menu, then choose Removable Device and boot from the floppy disk. Select the Serial Number option from the boot menu. When prompted, type A for the automatic update option. This stores the current system data from the old motherboard on the floppy disk.
Hard disk drive (page 2-9) Keyboard cover (page 2-13) Keyboard (page 2-16) CD/DVD drive (page 2-20) Display assembly (page 2-23) Top case (page 2-26) Floppy drive (page 2-32) Heat sink (page 2-40)
CAUTION: Wireless Models Be careful when removing and attaching antenna cables. Damage to cables or connectors can degrade performance.
3. Wireless models only: Remove the Mini PCI door and unplug the 2 antenna cables from the Mini PCI card. Do not remove the Mini PCI card at this time. 4. Remove the four M2.54.0mm screws (indicated by the small arrows in Figure 2-34) that secure the motherboard to the bottom case. 5. From the back of the notebook, remove the 6 standoffs (2 each from the external monitor port, serial port, and parallel port). 6. Remove the antenna cable from the metal holder on the motherboard. 7. For some HP Pavilion 4700 and 4600 models and some HP Compq nx9005 models: Disconnect the fan cable (large arrow) from the motherboard, remove the screw securing the fan to the base, and remove the fan. 8. Carefully lift the motherboard out of the bottom case. 9. If present, remove the modem port cover.

HP Serial Number (S)TW711A1234 (1P) F2072 W EA MFG TW711A1234

Made in Taiwan

Figure 2-38. Example of Serial Number Label
Replacing the Left and Right Antennas If you need to remove or replace an antenna, see the figure below. CAUTION: Handle the connector ends of the antennas carefully. Failure to do so could degrade notebook performance. Handle the antenna routing metal tabs in the bottom case carefully. These tabs can be easily broken.
1. Carefully remove both antennas from the old bottom case. 2. Route both antenna cables through the new bottom case as shown below. Make sure you leave enough room at the cable connector end to connect to the Mini PCI card.
Figure 2-39. Replacing the Antennas
Replacing a PCMCIA Door If you need to remove or replace a PCMCIA door, see the figure below.
Figure 2-40. Removing a PCMCIA Door

Repairing the BIOS IC

The notebooks BIOS IC cannot be replaced separately. If it is defective, you must replace the motherboard. In some cases, however, you might be able to reprogram a malfunctioning BIOS IC using either e-DiagTools for Windows, a BIOS floppy disk, or a Crisis Recovery floppy disk. If the notebook will boot sufficiently, use e-DiagTools for Windows or a BIOS floppy disk to reprogram the BIOS IC. If you cannot boot the notebook adequately, use a Crisis Recovery floppy disk. See below for instructions for all 3 methods. Using e-DiagTools for Windows CAUTION: The BIOS update completely replaces the previous BIOS, so follow these directions exactly or you might damage the notebook. The BIOS update also resets the configurations in the BIOS Setup utilityexcept for BIOS passwordsso record these before performing the update.
Update the notebooks BIOS as follows:
1. In Windows, exit any programs that are running. 2. Undock the notebook if it is docked, and remove any PCMCIA cards from it. 3. Connect the AC adapter to the notebook. 4. Connect any cables or equipment needed to connect to the Internet. 5. Select Start > Programs (or All Programs) > Hewlett-Packard > Notebook > HP e-DiagTools > e-DiagTools for Windows. 6. Select Update, > Download New > OK. Follow the instructions that appear. Once the update process begins, do not interrupt it.
The first time you make an Internet connection from this program on a particular unit, select Change Settings in the Connect window to define your connection settings. 7. When the process completes, press the power button to reset the notebook. BIOS updates are available from the HP Business Support Web site http://www.hp.com/go/bizsupport. Installation utilities and instructions for creating a BIOS floppy disk are provided with the updates.

See page 2-3

Floppy drive

Component

Guide, HDD
Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD (page 2-20 Display (page 2-23) Top case (page 2-26 See page page 2-32 See page 2-3 Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD (page 2-20 Display (page 2-23) Top case (page 2-26) See page 2-36 Keyboard cover(page 2-13) Speaker (page 2-15) Keyboard (page 2-16) Switchboard PCA(page 2-19) CD/DVD (page 2-20 Display (page 2-23) Top case (page 2-26) Floppy (page 2-32) Heat sink (page 2-40) Motherboard (page 2-50) Bottom case (page 2-59) See page 2-50 See page 2-3 Keyboard cover(page 2-13) Keyboard (page 2-16) CD/DVD (page 2-20) Display (page 2-23) Top case (page 2-26) Floppy (page 2-32) Heat sink (page 2-40) Motherboard (page 2-50) See page 2-3.
When replacing the HDD guide, make sure you only replace the 2 right screws. Do not replace the 2 left screws.
Heat sink (with fan) Keyboard Panel, wireless
Press the tabs on both sides of the panel, and then lift it from the bottom case.
PCA, I/R PCA, left and right antennas (wireless models only)
Disconnect the front antenna PCA cables from the Mini PCI card (page 2-7). Be careful not to bend the metal tabs on the bottom case when removing or replacing either of the 2 antenna PCAs.
PCA, motherboard PCA, switchboard Socket, PCMCIA
1. Remove the 2 screws attaching the socket to the motherboard. 2. Unplug the PCMCIA socket from the motherboard.

Speaker assembly

Troubleshooting and Diagnostics
This chapter includes troubleshooting and diagnostic information for testing the functionality of the notebook, and for identifying faulty components: ASP support information Troubleshooting information Checking for customer abuse (page 3-4) Troubleshooting the problem (page 3-5) Verifying the repair (page 3-6) Suggestions for troubleshooting (page 3-7) Diagnostic tools e-Diagtools diagnostic program (page 3-18) Power-on self-test (page 3-20) Sycard PCCtest 450/460 PC card (page 3-26) Windows Management Instrumentation (page 3-27) BIOS Setup utility (page 3-27)
Support by Authorized Service Providers
In the U.S., support of notebook computers by Authorized Service Providers (ASPs) is a purchasable option. Standard predefined models and standard special models do not include ASP support. The sales force has the option of creating models with ASP support using the specials process. The serial number label on the bottom of the notebook indicates the ASP support status for that model. See the following table. Table 3-1. ASP Support Options Serial Number Label

Declared to be caused by customer abuse.
If drive case is damaged, drive may not operate properly. Check notebook and drive for evidence of customer abuse.

Files corrupted

Run virus scan program. Check hard disk using Tools tab in disks Properties sheet. Test hard disk drive with e-Diagtools diagnostics. Back up files if possible, then use Recovery CDs to reformat hard disk and reinstall factory software.
Disk capacity less than normal
Check hard disk using Tools tab in disks Properties sheet. Check partitions using Control Panel, Administrative Tools, and Computer Management under Storage. Use Recovery CDs to reformat hard disk and reinstall factory software.
Disks reported capacity is less than actual size
Hard disk allocates approximately 20 MB to diagnostic software. This space is unavailable for other uses, and not included in hard disk capacity reported by Windows.
Floppy drive General problems No response from floppy drive. Floppy drive Motherboard CD/DVD drive Particular CD or DVD not playing properly Check disk for proper insertion, dirt, or damage. Clean with soft cloth or replace as needed. If CD was created on CD-RW drive, try using HP certified media. Read and write quality can vary for other media. Cannot read any CD or DVD Restart notebook. Make sure CD/DVD drive is installed properly. DVD may be double-sided. Movie may be paused. Press Play button. CD/DVD drive Make sure floppy drive is installed and connected correctly.

DVD movie stops playing

Region Code error
DVDs contain embedded regional codes that prevent them from playing outside region in which they are sold. This error occurs when trying to play DVD intended for different region. NOTE: Most DVD drives allow region code to be changed only a limited number of times (usually no more than 4). When this limit is reached, last change is hard-coded on DVD drive, and is permanent. Refer to DVD player software help for details.
HP warranty does not cover expense of correcting this situation.
System Error: Unable to read drive message
Make sure disk is clean, undamaged, and inserted correctly. Clean with soft cloth or replace as needed. Wait 5 to 10 seconds after closing tray before pressing Play. Restart notebook.

CD/DVD drive Motherboard

2-1-4-4 2-2-1-1 2-2-1-2 2-2-1-3 2-2-2-1 2-2-2-2 2-2-3-1 2-2-3-2 2-2-3-3 2-2-3-4 2-2-4-1 2-3-1-1 2-3-1-3 2-3-2-1 2-3-2-3 2-3-2-4 2-3-3-1 2-3-3-2 2-3-3-3 2-3-3-4 2-3-4-1 2-3-4-3 2-4-1-1 2-4-1-3 2-4-2-3 2-4-4-1 2-4-4-2 2-4-4-3 3-1-1-1 3-1-1-2 3-1-1-3 3-1-1-4 3-1-2-1 3-1-2-2 3-1-2-3 3-1-2-4 3-1-3-1
Initialize MultiBoot Display CPU type and speed Initialize EISA board Test keyboard Set key Select if enabled Enable USB devices Test for unexpected interrupts Initialize POST display service Display prompt "Press F2 to enter SETUP" Disable CPU cache Test RAM between 512 and 640 KB Test extended memory Test extended memory address lines Jump to UserPatch1 Configure advanced cache registers Initialize Multi Processor APIC Enable external and CPU caches Set up System Management Mode (SMM) area Display external L2 cache size Load custom defaults (optional) Display shadow-area message Display possible high address for UMB recovery Display error messages Check for configuration errors Check for keyboard errors Set up hardware interrupt vectors Initialize Intelligent System Monitoring Initialize coprocessor if present Disable onboard Super I/O ports and IRQs Late POST device initialization Detect and install external RS232 ports Configure non-MCD IDE controllers Detect and install external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Data Area
3-1-3-2 3-1-3-3 3-1-3-4 3-1-4-1 3-1-4-4 3-2-1-1 3-2-1-2 3-2-1-3 3-2-1-4 3-2-2-2 3-2-2-3 3-2-2-4 3-2-3-2 3-2-3-3 3-2-4-1 3-2-4-2 3-2-4-3 3-2-4-4 3-3-1-1 3-3-1-3 3-3-2-1 3-3-3-1 3-3-3-3 3-3-4-1 3-3-4-3 3-4-1-1 3-4-1-2 3-4-1-3 3-4-2-2 3-4-2-3 3-4-2-4 3-4-3-2 3-4-3-3 3-4-3-4 3-4-4-1 3-4-4-2 3-4-4-3
Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller Determine number of ATA drives (optional) Initialize hard-disk controllers Initialize local-bus hard-disk controllers Jump to UserPatch2 Build MPTABLE for multi-processor boards Install CD-ROM for boot Clear huge ES segment register Fix up Multi Processor table Check for SMART Drive (optional) Shadow option ROMs Set up Power Management Initialize security engine (optional) Enable hardware interrupts Determine number of ATA and SCSI drives Set time of day Check key lock Initialize typematic rate Erase F2 prompt Scan for F2 keystroke Enter SETUP Clear Boot flag Check for errors Inform ROMPilot about the end of POST POST doneprepare to boot OS Terminate QuietBoot (optional) Check password (optional) Initialize ACPI BIOS Prepare Boot Initialize SMBIOS Initialize PnP Option ROMs Clear parity checkers Display MultiBoot menu Clear screen (optional)

Parity Check 2 nnnn

Press <F1> to resume, <F2> to Setup, <F3> for previous
Displayed after any recoverable error message Press <F1> to start the boot process or <F2> to enter BIOS Setup and change the settings Press <F3> to display the previous screen (usually an initialization error of an Option ROM, such as an add-on card) Write down and follow the information shown on the screen Optional message displayed during POST PS/2 mouse identified System BIOS copied to shadow RAM Displays the address nnnn of the upper limit of Upper Memory Blocks (UMB), indicating released segments of the BIOS that can be reclaimed by a virtual memory manager Video BIOS copied to shadow RAM
Press <F2> to enter Setup PS/2 Mouse System BIOS shadowed UMB upper limit segment address: nnnn Video BIOS shadowed
Sycard PCCtest 450/460 PC Card (Optional)
The PCCtest 450 and 460 cards (version 105) from Sycard Technology are the only recommended diagnostic tools that test the functionality of the PCMCIA slots using a PCMCIA card Each is a Type II PC card that works with test software to exercise PCMCIA functions (For details, see the Sycard Technology Web site http://wwwsycardcom/). The PCCtest product contains these components: PCCtest 450 or 460 (revision 1.05) PC card PCCtest 450/460 software disk (Software updates are available at the Sycard Technology Web site) Configuration headers (PC card/16-bit and CardBus/32-bit) that attach to the card
You will also need a CardBus extender card (such as the Sycard PCCextend 70) to avoid wear on the Sycard PCMCIA connector. Use the following tests to check the function of the notebooks PCMCIA slots See the Sycard documentation for details about running the tests.
Table 3-6 Sycard PCCtest Commands Slot All notebook models (PCI 1520) Upper Lower PCMCIA PC card (16-bit) test (PC card configuration header) pct450-v-1-b80 pct450-v-0-b80 CardBus (32-bit) test (CardBus configuration header) testcb-v-1-b80 testcb-v-0-b80

No No No No No No No

Yes No No No No

No No No No No

No Yes Yes No

319470-001 319477-001 319478-001 319479-001 319480-001 319482-001 319483-001 319484-001
Base Enclosure DF SPS-CASE TOP 3F CPQ FF SPS-CASE, TOP 3F PAV FF SPS-COVER, KEYBOARD W/SPEAKERS CPQ SPS-PROC DT P4 1.8 GHZ SPS-PROC DT P4 2.2 GHZ SPS-DSPLY PANEL 14.1inch XGA PAV SPS-DSPLY PANEL 15.0inch XGA PAV SPS-DSPLY PANEL 15.0inch SXGA PAV SPS-DSPLY PANEL14.1-inch SGA PRES SPS-DSPLY PANEL 15.0inch SGA PRES SPS-DSPLY PANEL 15.0inch SXGA PRES SPS-COVER MEM/MINI PC 3F SPS-FAN 3F SMALL SPS-HEATSINK 3F W/2 FANS SPS-CABLE KIT 3F SPS-DOOR PCMCIA SPS PANEL IR 3F W/IR & BUTTON SPS PANEL IR 3F W/IR & W/O BTN SPS-BD AUDIO CONTROL 3F SPS-BD IR 3F SPS-BD SYSTEM DF SPS-BD SYSTEM FF SPS-COVER DSKT DRV BLANK SPS-BD RJ45/1394 SPS-BD RJ45 SPS-BD SYSTEM DF SPS-BD SYSTEM FF

No No No No No No No No

319486-001 319487-001
319489-001 319490-001 319492-001 319493-001 319494-001 319502-001 319503-001 319504-001 319505-001 319506-001 319507-001 319511-001 319512-001 319513-001 319612-011 319613-001
Yes No No No No No No No No No No No No No No No
319848-001 319849-001 319850-001 320691-001 320692-001 322998-001 322998-001 323099-001 323222-001 323223-001 F4600-60901 F4640-60901
SPS-PROC ATH XP1800+ 1.53-GHz 45W SPS-PROC ATH XP2000+ 1.67-GHz 45W SPS-PROC ATH XP1700+ 1.46-GHz 45W SPS-DRV DSKT 144 MB 3F SPS-DRV HD 80 G (4200 rpm) SPS-CASE TOP 3F CPQ DF SPS-CASE, TOP 3F PAV DF SPS-COVER, KEYBOARD W/SPEAKERS PAV SPS-PROC 24 GHz 400 MHz FSB SPS-PROC 24 GHz 533 MHz FSB AC-Adapter-Ultraslim Delta 75W s/PFC Cover, mem or Mini PCI1F w/ labels Tray, HDD1F Speaker assy1F SPS-KEYBOARD-AR SPS-KEYBOARD-BEL SPS-KEYBOARD-CZ SPS-KEYBOARD-DEN Keybd, FRENCH SPS-KEYBOARD-FC Keybd, GERMAN SPS-KEYBOARD-GRK SPS-KEYBOARD-HE SPS-KEYBOARD-HUN SPS-KEYBOARD-INTL Keybd, ITALIAN Keybd, JAPANESE SPS-KEYBOARD-NO SPS-KEYBOARD-PT SPS-KEYBOARD-RU Keybd, SPANISH SPS-KEYBOARD-SWE
Yes No No No No No Yes Yes
F4640-60903 F4640-60908 F4640-60909 F4640-60910 F4640-60911 F4640-60912 F4640-60913 F4640-60914 F4640-60915 F4640-60916 F4640-60917 F4640-60918 F4640-60920 F4640-60921 F4640-60922 F4640-60923 F4640-60924 F4640-60925 F4640-60926 F4640-60927

Hewlett-Packard Display Quality Statement
TFT display manufacturing is a highly precise but imperfect technology, and manufacturers cannot produce large displays that are cosmetically perfect. Most, if not all, TFT displays exhibit some level of cosmetic imperfection. These cosmetic imperfections might be visible to the customer under varying display conditions, and can appear as bright, dim, or dark spots. This issue is common across all vendors supplying TFT displays in their products and is not specific to the notebook display. Notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT displays HP does not warrant that the displays will be free of cosmetic imperfections. TFT displays can have a small number of cosmetic imperfections and still conform to HPs cosmetic quality specifications. Here are some guidelines for determining what action to take on customers complaints of cosmetic imperfections in their TFT displays:
1. View the notebook under the customers normal operating conditions.
This means that if the customer uses the unit predominately in DOS, in Windows, or in some other application or combination of applications, you should make the determination under those same applications Self test is not a normal operating condition and is not a sufficient tool for interpreting display quality.
2. Use the table below to determine whether the display should be considered for replacement. These are the only conditions in this guideline that might call for a replacement due to a defect in material or workmanship based on the HP Limited Warranty Statement. 3. If a display is considered for replacement, make sure the customer understands that cosmetic variations might also exist on the replacement display, and might require the customer to use a work-around to obscure the cosmetic imperfection. 4. Customers with cosmetic-based complaints that do not conform to the above conditions and tests will not normally be considered for display replacement. The HP-responsible person working with the customer should identify work-around solutions that are reasonable and appropriate for the individual customer Customers who must have a more perfect display solution should consider switching to a notebook with a DSTN display.
We expect that over time the industry will continue to produce displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines as these improvements are implemented.