The Wireless LAN and HP iPAQ Handheld Devices
Overview..... 2 HP iPAQ wireless products.... 2 What is a WLAN?.... 2 Common WLAN terms.... 3 WLAN standards.... 4 What is roaming?..... 5 HP supported authentication wireless protocols... 5 Then and nowHP iPAQ wireless implementation... 7 ROM and driver updates..... 7 rx3000 series.... 8 h4100 and h4300 series.... 13 hx4700 series..... 22 h5400 series with Microsoft Pocket PC 2002... 27 h5400 series with Microsoft Pocket PC 2003 ROM upgrade... 32 h5500 series..... 39 h6300 series..... 46 Typical WLAN setup and installation scenarios... 54 The HP lab setup.... 55 Troubleshooting problems.... 56 For more information.... 57

Overview

This document is designed to assist users in understanding wireless communication, how it works, and how to create and configure Wireless Local Area Network (WLAN) connections on HP iPAQ rx3000 series, h4100/4300 series, hx4700 series, h5400/h5500 series, h6300 series handheld devices.
HP iPAQ wireless products
HP currently offers integrated WLAN capability with the HP iPAQ rx3000 series, h4100 series, h4300 series, hx4700 series, h5400 series, h5500 series, and the h6300 series.

What is a WLAN?

This section includes the following topics: Overview Wireless fidelity
A wireless network is a group of computers and associated devices that share a common wireless communication link over radio waves. A wireless network is enabled by a collection of wireless access points residing within a small geographic area, such as in an office building or wireless fidelity (Wi-Fi) public hotspot. WLANs enable a variety of mobile transactions such as Internet and e-mail access, and sophisticated tasks such as allowing sales people to access customer records from customer locations. The signal strength of a WLAN can normally reach a maximum radius of 500 feet indoors and 1,000 feet outdoors; however, the area can be extended with antennas, transmitters and other access devices. Figure 1 illustrates a WLAN setup with an access point.
Figure 1. WLAN with access point
Note: Signal strength can be reduced by conditions such as wireless interference, obstructions (walls, for instance), and signal reflection. The radius listed represents the maximum distance an unenhanced WLAN signal can travel under prime operating conditions.

Wireless fidelity

Wi-Fi, also known as 802.11, is a communication standard created by the Institute of Electrical and Electronic Engineers (IEEE). The 802.11 standard defines the electrical and radio frequency components of a wireless Ethernet. This standard also defines an encryption algorithm (Wired Equivalent Privacy, or WEP) to secure the network. The Wi-Fi Alliance is the body that ensures compatibility and is responsible for issuing standard compliance tests and logos. Wi-Fi hotspots Wi-Fi hotspots are WLANs that use the IEEE 802.11 protocol to establish wireless connections for general public use. Offered to customers by a growing number of hotels, restaurants, airport lounges, coffee shops and other businesses, Wi-Fi hotspots enable users to access Internet resources, send and receive e-mail, use instant messaging, and perform similar tasks they would otherwise perform on their business or home PCs. Many Wi-Fi hotspots charge their customers a fee for this service. Convenience and increased productivity make Wi-Fi hotspots attractive to users on the go, but hotspots can also increase the possibility of security risks. The security risks are manageable, however, if safety precautions are taken. For information about measures users can take to minimize security risks in WLAN connections, refer to the HP white paper entitled secure wireless local area networks with hp mobile devices located at http://www.hp.com/sbso/wireless/secure_wlan_mobile.pdf. Whats the difference between wireless and mobile? A mobile device is a portable device. A desktop could be a mobile device if it could be easily carried around. A wireless device, such as the HP iPAQ rx3000, h4100, h4300, hx4700, h5400, h5500, or h6300 series handheld device, provides some type of network connectivity. A cell phone is wireless; a laptop or PDA can be wireless when using a wireless modem. Similarly, applications are wireless when they connect and exchange data with a network.

Common WLAN terms

Use the next few sections to become familiar with the following terms as you begin to use wireless technology. This section includes the following topics: Access points Virtual private network Voice over IP Terminal Services client Subnet

Access points

Access points connect wireless networks and enable the sending and receiving of data between wireless clients. It is the connection point for a network, most often a component that is hard wired into the main network. Access points are responsible for converting the wired network into a wireless one. An access point serves as a communication hub, a traffic controller, directing all the data on the network and allowing a user to communicate at maximum speed. Wireless networks allow users to roam between access points, working in much the same way as cellular phones. More detailed information about roaming appears later in this document.

Cisco Compatible Extensions (CCXs) are a collection of authentication protocol features that include some security enhancements. One part of this Cisco collection is LEAP. LEAP is not a true EAP type protocol, as such LEAP authentication is not supported in networks using WPA/WPA-PSK encryptions; support for LEAP is found only in Cisco access points and infrastructure. All HP iPAQ handheld devices that ship with Wi-Fi radios support LEAP. Another aspect of CCX is Cisco Key Integrity Protocol (CKIP), which is a Cisco proprietary implementation of temporal key support. A LEAP-based network authenticates user credentials before allowing access to the network; inner and outer authentications are not required. While this does reduce the overall infrastructure load, there are some security concerns surrounding this implementation. For additional information about the LEAP authentication protocol, refer to the Cisco web site: www.cisco.com.
802.1X EAP type PEAP uses digital certificates for network server authentication and passwords for client authentication. PEAP requires an EAP user name, EAP password, and a Certificate of Authority (CA). Dynamic encryption keys are also used in this authentication type. Microsoft, Cisco, and RSA Security created this EAP type to reduce the certificate requirements found in EAP-TLS. This EAP type uses a root server certificate in setting up the secure tunnel to the authentication server. This allows user credentials to then be obtained and transmitted to the authentication server. Unlike EAP-TLS, this protocol will authenticate the user, but not necessarily the device.

EAP-TLS

802.1X EAP type Transport Layer Security (EAP-TLS) ensures Internet privacy between communicating applications and their users. When a server and user communicate, TLS prevents a third party from eavesdropping or tampering with the transmissions. A TLS connection uses an encryption method. TLS allows the server and user to authenticate each other and to negotiate for an encryption algorithm and cryptographic keys before data is exchanged.

3. Tap the VPN connection you want to change and then tap Edit, or tap New to add a new VPN connection. 4. Follow the instructions on the screen to complete the changes to your VPN server connections. Starting a VPN connection To start a connection through a VPN server: 1. Be sure Wi-Fi is powered on. 2. Select the VPN network by tapping the Connectivity icon located in the Navigation bar. Your HP iPAQ will automatically begin connecting to the VPN.

h4100 and h4300 series

Perform the following steps to set up a WLAN connection on an HP iPAQ Pocket PC h4100 or h4300 series handheld device: 1. On the Today screen, tap the Connectivity icon ( or ) in the Navigation bar at the top of the device or tap Start and then tap iPAQ Wireless. 2. If you tapped the Connectivity icon in the Navigation bar, then tap Turn Wireless On or Turn off flight mode when the Connectivity box appears. Or, tap Start, iPAQ Wireless, and then tap the WLAN icon; the iPAQ Wireless screen appears with the message, Tap a button to turn an individual wireless feature ON/OFF. The WLAN icon displays in orange (the off color); tap the WLAN icon to turn on the WLAN. The icon changes to green (the on color) and the WLAN indicator light flashes green.
Note: Even though the WLAN indicator flashes green (on), it does not necessarily mean a connection has been established.
Battery saving tip: Turn the WLAN off when it is not being used. When the WLAN is on, make sure
one of the WLAN power saving modes is enabled. (Tap Start > Settings > System tab. On the Settings screen, tap the Power icon, the Control tab, and then tap Auto for the WLAN Power save mode).
Note: The power save modes are not always supported by all access points and networks. If a connection cannot be made to a particular wireless network, then try turning off the WLAN Power save mode.
Perform the following steps to connect to a WLAN network: 1. If at least one network is present on the HP iPAQ, then the Network Indicator icon ( ) will appear in the Navigation bar. Tap the icon; when the Multiple Networks Detected pop-up box appears, tap the desired network.
Figure 2. The network indicator pop-up box
2. In the same pop-up box, under This network connects me to, tap The Internet (if the network connects to the Internet without using proxy settings) or Work (if the network uses proxy settings to connect). If doubt exists about whether the network uses proxy settings, then contact the system administrator. 3. If the display prompts for a Network key (WEP), then enter the key and tap Connect. (If unsure about the network key, then contact the network administrator.)

7. Tap the Select Networks box to open the Network Management window. Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network. Tap OK three times to return to the Today screen. 8. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used. Leave the domain field blank, and tap the Save Password box. ROM version 1.00 Perform the following steps to begin setting up an HP supported authentication protocol on an HP iPAQ Pocket PC h4100 or h4300 series handheld device with ROM version 1.00: 1. After the wireless network has been added, then on the Configure Wireless Network screen, tap the Authentication tab. 2. To use data encryption, tap the Data encryption (WEP Enabled) checkbox. If in doubt about possible required authentication information, then contact the system administrator. 3. To use shared key authentication, tap the Network Authentication (Shared mode) checkbox. 4. If a network key is provided by the network automatically, then tap the The Key is provided for me automatically checkbox. Otherwise, enter the network key in the Network key box. 5. If IEEE 802.1x is supported by the network environment, then tap the Enable network access using IEEE 802.1x checkbox, and then select the appropriate authentication protocol (TLS, PEAP) from the drop-down list. 802.1x provides an increased level of security. If unsure whether the network environment supports the 802.1x protocol, then contact the network administrator. 6. Tap OK twice to exit the Configure Network Authentication window and Configure wireless networks window. 7. Tap the Select Networks box to open the Network Management window. Under Programs that automatically connect to the Internet should connect using tap the down arrow and select My Work Network. Tap OK three times to return to the Today screen. 8. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used. Leave the domain field blank, and tap the Save Password box.
Networks that have already been configured (preferred networks) are listed in the Wireless Networks box on the Configure Wireless Networks screen. You can choose to connect only to preferred networks or have the HP iPAQ search for and connect to any available network. Perform the following steps to search for available networks: 1. Tap the Connectivity icon in the Navigation bar and then tap Settings (or, from the Today screen, tap Start > Settings > Connections tab, and the Connections icon). Tap the Advanced tab, Network Card, and the Wireless tab. 2. In the Networks to access box, tap the type of network desired (All Available, Only access points, or Only computer-to-computer). 3. To restrict the search to networks that have already been configured, uncheck the Automatically connect to non-preferred networks checkbox.

Note: If the Automatically connect to non-preferred networks checkbox is checked, then the HP iPAQ will detect any new networks and provide the opportunity to configure them.
4. Tap OK repeatedly until you return to the Today screen.
Viewing or editing a network To view or edit an existing or available wireless network, perform the following steps: 1. Turn on the WLAN. 2. Tap the Connectivity icon in the Navigation bar, tap Settings > Advanced tab > Network Card, and then select the Wireless tab. In the Wireless networks box, tap name of the desired network to review or edit. Or on the Start screen, tap Settings > Connections tab > Connections icon > Advanced > Network Card > Wireless tab. Tap the network desired to review or edit. 3. If edits are made to the existing settings, then tap OK to save the new settings. Deleting a network To delete a wireless network, perform the following steps: 1. Turn on the WLAN. 2. Tap the Connectivity icon in the Navigation bar. 3. In the Connectivity pop-up box, tap Settings, the Advanced tab, Network Card, and then the Wireless tab. 4. In the Wireless networks box tap the name of the desired network to delete, and hold down the stylus for a few seconds until the Connect/Remove Settings drop-down box appears. Tap Remove Settings. Or on the Start menu tap Settings, the Connections tab, the Connections icon, the Advanced tab, and then Network Card. Tap the Wireless tab, highlight the desired connection to delete, and hold the stylus down a few seconds until the drop-down box appears. 5. Tap Remove Settings. Monitoring signal strength and status Perform the following steps to view the signal strength between the HP iPAQ Pocket PC h4100 or h4300 series handheld device and the access point WLAN connection:
Note: The signal strength icon will only display when a connection is present.
1. Tap the Connectivity icon ( or ) in the Navigation bar. The Connectivity box displays the type of network the HP iPAQ is connected to (Work or Internet). Displayed next to the network type (either Internet or Work) is the field Wireless Card, followed by vertical green bars. Four bars indicate the strongest signal strength.

Figure 3. The WLAN signal strength indicator
2. To make changes to the connection, tap Settings. 3. To exit the Connectivity box, tap the Hide button.
Locating an IP address Perform the following steps to identify the IP address of a wireless network on an HP iPAQ Pocket PC h4100 or h4300 series handheld device: 1. Turn on the WLAN. 2. Establish a WLAN connection. 3. Tap the Connectivity icon > Settings > Advanced tab > Network Card, and then the Network Adapters tab. 4. Tap the appropriate adapter in the Tap an adapter to modify settings box. 5. When the iPAQ WLAN Wireless Adapter screen appears, tap Use server-assigned IP address. The IP address displays in the IP address box.
Figure 4. The IP address display screen
Note: Most ISPs and private networks use dynamically assigned IP addresses. Unless the ISP or private network does not use dynamically assigned IP addresses, the TCP/IP settings require no change. If unsure about TCP/IP settings using dynamically assigned IP addresses, then contact the network administrator.
Perform the following steps to change the TCP/IP settings on an HP iPAQ Pocket PC h4100 or h4300 series handheld device: 1. If the IP address, subnet mask, and default gateway are not known, then contact the system administrator. 2. Turn on the WLAN. 3. Tap the Connectivity icon > Settings > Advanced tab> Network Card. On the Configure Wireless Networks screen, tap the Network Adapters tab. Or, on the Today screen, tap Start > Settings > Connections tab, and then the Connections icon; tap the Advanced tab, Network Card, and then the Network Adapters tab. 4. On the Configure Network Adapters screen, in the My network card connects to drop-down box, tap either The Internet (the network uses no proxy server) or Work (network uses a proxy server).
Note: If connecting to the ISP at home, then tap The Internet. If connecting to a private network such as a corporate network, then tap Work.

5. 6. 7. 8.

In the Tap an adapter to modify settings box, tap iPAQ WLAN Wireless Adapter. Tap the IP Address tab. Tap Use specific IP address, and then enter the appropriate information. Tap OK to save the settings.

Note: To determine whether authentication information is needed, see your network administrator.
2. Select the type of network authentication to be used: Open Shared WPA WPA-PSK 3. Select the type of data encryption to be used: For open or shared network authentication, only WEP data encryption is available. To enable WEP data encryption, select WEP from the Data Encryption drop-down list. If WPA or WPA-PSK was selected in step 10, then TKIP and WEP are both available data encryption options. To enable data encryption, select the desired protocol from the Data Encryption drop-down list. 4. If a network key is provided by the network automatically, then tap the The Key is provided for me automatically checkbox. Otherwise, enter the network key in the Network key box, and select the Key index if necessary. 5. If IEEE 802.1x is supported by the network environment, then tap the 802.1x tab. On the 802.1x tab, check the Use IEEE 802.1x network access control checkbox. Select the appropriate EAP type from the drop-down list. 802.1x provides an increased level of security. If unsure whether the network environment supports the 802.1x protocol, then contact the network administrator. 6. Tap OK repeatedly until you return to the Today screen.
7. Tap the Connectivity icon > Settings > Advanced tab > Select Networks box to open the Network Management window. 8. Under Programs that automatically connect to the Internet should connect using, tap the down arrow and select your work network. 9. Tap OK repeatedly to return to the Today screen. 10. Perform a soft rest of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used. Leave the domain field blank, and tap the Save Password box.
Networks that you have already configured are preferred networks and can be found on the iPAQ Wireless screen by tapping the iPAQ Wireless icon > Wi-Fi Settings. You can choose whether to connect only to preferred networks or to have your HP iPAQ search for and connect to any available network (preferred or not). 1. Be sure Wi-Fi is powered on. 2. From the iPAQ Wireless screen, tap the Wi-Fi Settings button > Wireless tab. 3. In the Networks to access box, tap the type of network you want to connect to (All Available, Only access points, or Only computer-to-computer). 4. To connect only to networks that have already been configured, clear the Automatically connect to non-preferred networks checkbox.
In managing your wireless networks, sometimes it is necessary to change network settings. In the next two sections, learn how to view, edit, and delete available wireless network settings. Viewing or editing a network To view or edit an existing or available wireless network: 1. 2. 3. 4. Be sure Wi-Fi is powered on. From the iPAQ Wireless screen, tap Wi-Fi Settings > Wireless tab. In the wireless networks list box, tap the desired network name. Edit the existing settings as necessary, and then tap OK to save the changes.

2. Be sure Wi-Fi is powered on. 3. From the iPAQ Wireless screen, tap Wi-Fi Settings > Network Adapters tab. 4. In the My network card connects to list box, select either The Internet or Work.
Note: If you are connecting to your ISP at home, select The Internet. If you are connecting to a private network such as a corporate network at work, you should select Work.
5. In the Tap an adapter to modify settings box, tap HP iPAQ Wi-Fi Wireless Adapter. 6. Tap the Name Servers tab and enter the requested information. 7. Tap OK to save your settings. Changing ISP settings If you are connected to your ISP or private network during synchronization, your HP iPAQ should download proper proxy settings from your computer. If these settings are not on your computer or need to be changed, you will need to set them up manually. To set up proxy server settings: 1. Contact your ISP or network administrator for the proxy server name, server type, port, type of Socks protocol used, and your user name and password. 2. Be sure Wi-Fi is powered on. 3. Tap the Connectivity icon in the Navigation bar, and then tap Settings > Tasks tab. 4. Under your work network, tap Set up my proxy server > Proxy Settings tab. 5. Tap the This network connects to the Internet and This network uses a proxy server to connect to the Internet checkboxes. 6. In the Proxy server box, enter the proxy server name. 7. If you need to change port number or proxy server type settings, tap the Advanced button and change the desired settings. 8. Tap OK twice to return to the Today screen.
Creating a VPN connection A VPN connection enables you to securely connect to servers, such as a corporate network, via the Internet. To set up a VPN server connection: 1. Contact your network administrator for your user name, password, domain name, TCP/IP settings, and host name or IP address of the VPN server. 2. Tap the Connectivity icon in the Navigation bar, and then tap Settings > Tasks tab on the Connections screen. 3. Under your work network, tap Add a new VPN server connection. 4. In the Name box of the Make New Connection screen, enter name for the connection (for example, your companys name). 5. In the Host name/IP box, enter the VPN server name or IP address. 6. Next to VPN type, tap the type of authentication to use with your device (IPSec/L2TP or PPTP). If you arent sure which option to choose, ask your network administrator. 7. Tap Next. 8. If you selected IPSec/L2TP on the previous screen, select the type of authentication. If you are using A pre-shared key, enter the key provided by your network administrator, and then tap Next.
Note: If you selected PPTP in the previous screen, this step is skipped.
9. Enter the user name, password, and domain name provided by your network administrator.

Note: Even though the WLAN indicator flashes, it does not necessarily mean a connection has been established. If the indicator is flashing green, then the WLAN is on and connected. If the indicator is flashing amber, the WLAN is on but not connected.
Battery saving tip: Turn of the WLAN when you are not using it.
Perform the following steps to connect to a WLAN network: 1. On the Today screen, tap Start > Settings > Connections tab > Connections icon. 2. Select a connection from one of the drop-down lists. If the network connects to the Internet without using proxy settings, on the Connections screen, select Internet Settings or another network from the drop-down list in the box next to the globe/handheld device icon. If the network connects using proxy settings, on the Connections screen, tap the Work Settings or another network from the drop-down list in the box next to the network/handheld device icon. 3. Tap the Connect box beneath the connection.
Note: If in doubt about whether the network uses proxy settings, or if the display prompts for a WEP, then contact the system administrator.
To manually add settings to a wireless network on the h5400 series with Microsoft Pocket PC 2002, perform the following steps: Be sure WLAN is on. On the Today screen, tap Start > iPAQ Wireless > iPAQ WLAN. On the iPAQ WLAN screen, tap New to create a new profile. Configure your profile: A. Enter a name for the profile. B. Enter an SSID (network name). C. Select whether to use power management. D. Select whether the network connection is an infrastructure or ad-hoc connection. Use infrastructure to connect to a wired network via a wireless access point. Use ad-hoc for peer-topeer communications. E. If necessary, select a channel from the drop-down list. You do not need to specify a channel if you are using an infrastructure network. It will use the same channel as the access point. Otherwise, set the frequency that corresponds to your countrys regulatory commissions range and the 802.11(b) standard. F. If necessary, select a transmit rate from the drop-down list. This is the wireless data transmission speed. 5. Tap Next. 1. 2. 3. 4.
6. If necessary, enter the appropriate information to use a specific IP address. 7. Tap Next. 8. If data encryption is required, follow the instruction in the following section, Working with HP supported wireless authentication protocols. Otherwise, tap Next one more time and then tap Finish. 9. Tap OK to close the iPAQ WLAN screen.
Instructions for configuring an HP iPAQ handheld device with a high-security authentication protocol vary between product series and the selected protocol. Other affecting issues are ROM releases, operating systems, and protocol-specific requirements, to name a few. The following instructions are intended as a roadmap to help you get started. Actual implementation may require additional steps, consultation with ISPs, network administrators, and implementation direction from third-party software companies such as Cisco Systems. Assistance may also be obtained from the HP web site (www.hp.com) and the Cisco Systems web site (www.cisco.com). Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device: 1. 2. 3. 4. 5. 6. Follow steps 1 through 7 in the preceding section, Manually entering new network settings. Select either 64-bit or 128-bit encryption from the Wireless Encryption (WEP) drop-down list. Select whether they keys are alphanumeric or hexadecimal. Enter the key in the appropriate field. Select the key number from the drop-down list. Tap Finish.

1. 2. 3. 4.

Perform the following steps to change the TCP/IP settings on the HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld device: 1. Turn on the WLAN. 2. On the Today screen, tap Start > iPAQ Wireless > iPAQ WLAN. 3. Select the desired profile from the Profile drop-down list. 4. Tap the Edit button. 5. Tap Next. 6. Select Use specific IP address 7. Enter the appropriate information. 8. Tap Next. 9. Tap Finish. 10. Tap OK to close the window. Changing DNS and WINS settings Servers that require an assigned IP address may also require a way to map computer names to IP addresses. The HP iPAQ Pocket PC h5400 series handheld devices support two name resolution options: DNS WINS
Perform the following steps to change the server settings on HP iPAQ Pocket PC h5400 series with Microsoft Pocket PC 2002 handheld devices: 1. Contact the ISP or network administrator to: Determine the correct name resolution Obtain the specific server IP address Determine if alternate addresses are available 2. Turn on the WLAN. 3. On the Today screen, tap Start > iPAQ Wireless > iPAQ WLAN. 4. Select the desired profile from the Profile drop-down list. 5. Tap the Edit button. 6. Tap Next. 7. Select Use specific IP address 8. Enter the appropriate information. 9. Tap Next. 10. Tap Finish. 11. Tap OK to close the window.
h5400 series with Microsoft Pocket PC 2003 ROM upgrade
Perform the following steps to turn on or off the WLAN: 1. On the Today screen, tap Start > iPAQ Wireless. 2. On the iPAQ Wireless screen, tap the Wireless Control icon. 3. When the Wireless Control screen appears, tap the WLAN icon. The WLAN icon displays in orange (off); tap the WLAN icon to turn on the WLAN. The icon changes to green (on) and the WLAN indicator light flashes orange.
Note: Even though the WLAN indicator flashes green (on) it does not necessarily mean a connection has been established.
Perform the following steps to connect to a WLAN network: 1. If at least one network is present on the HP iPAQ, then the network indicator icon ( ) will appear in the Navigation bar. Tap the icon; when the Multiple Networks Detected pop-up box appears, tap the desired network.
Figure 6. Network indicator pop-up box
2. In the same pop-up box under This network connects me to tap the Internet button (if the network connects to the Internet without using proxy settings) or the Work button (if the network uses proxy settings). If doubt exists about the whether the network uses proxy settings, then contact the system administrator. 3. If the display prompts for a network key, then enter the key and tap Connect. (If there are any questions about the network key, then contact the network administrator.)

In the Tap an adapter to modify settings box, tap iPAQ USB Wireless Adapter. Tap the IP Address tab. Tap Use specific IP address and then enter the appropriate information. Tap OK to save the settings.
Changing DNS and WINS settings Servers that require an assigned IP address may also require a way to map computer names to IP addresses. The HP iPAQ Pocket PC h5500 series handheld devices support two name resolution options: DNS WINS Perform the following steps to change the server settings on HP iPAQ Pocket PC h5500 series handheld devices: 1. Contact the ISP or network administrator to: Determine the correct name resolution Obtain the specific server IP address Determine if alternate addresses are available
Note: An alternate address may be enabled to establish a connection in which the primary server is unavailable.
2. Turn on the WLAN. 3. Tap Start > Settings > Connections tab > Connections icon > Advanced tab > Network Card > Network Adapters tab. 4. In the My network card connects to drop-down box, select either The Internet (no proxy server is used) or Work (proxy server is used).
Note: If connecting to the ISP at home, then select The Internet. If connecting to a private network such as a corporate network at work, then select Work.
5. In the Tap an adapter to modify settings box, tap iPAQ USB Wireless Adapter. 6. Tap the Name Servers tab and enter the appropriate information. Changing ISP settings To add, edit, or delete the ISP settings on an HP iPAQ h5500 series handheld device, perform the following steps: 1. Tap Start > Settings > Connections tab > Connections icon. 2. Under your ISP connection, tap Add a new modem connection to establish a new modem connection or Manage existing connections if changes to an existing connection are desired. To add a new modem connection: 1. On the Make New Connection screen, give the connection a name by entering the name in the Enter a name for the connection box. 2. Select the desired modem in the Select a modem drop-down box. 3. Tap Next. 4. On the text screen, enter the appropriate country code (1 for the U.S.), area code, and telephone number to be dialed for the connection; tap Next. 5. Type the desired user name for the connection. 6. Type the desired password for the connection. 7. Type the domain, if a domain was provided by the ISP or network administrator. 8. Tap Finish. To change an existing connection: 1. Tap the Connectivity icon > Settings > Tasks tab. 2. On the Connections screen, tap Manage existing connections. 3. To change the connection name, tap Edit and type the new name.
To delete an existing connection: 1. Tap the Connectivity icon > Settings > Tasks tab. 2. On the Connections screen, tap Manage existing connections. 3. Locate the connection in the Name box and tap and hold the stylus in place for a few seconds until the Delete/Connect box appears. 4. Tap Delete to delete the connection. To establish a WLAN connection using the modem connection just added or changed: 1. Tap the Connectivity icon > Settings > Tasks tab. 2. On the Connections screen, tap Manage existing connections. 3. Locate the connection in the Name box and tap and hold the stylus in place for a few seconds until the Delete/Connect box appears. 4. Tap Connect to complete the connection.

Instructions for configuring an HP iPAQ handheld device with a high-security authentication protocol vary between product series and the selected protocol. Other affecting issues are ROM releases, operating systems, and protocol-specific requirements, to name a few. The following instructions are intended as a roadmap to help you get started. Actual implementation may require additional steps, consultation with ISPs, network administrators, and implementation direction from third-party software companies such as Cisco Systems. Assistance may also be obtained from the HP web site (www.hp.com) and the Cisco Systems web site (www.cisco.com). Determing support for authentication protocols
Table 1 describes Cisco proprietary features that are officially supported by HP, features that are not supported but do not affect connectivity, and features that are neither supported nor compatible with the device.
Note: This device is not CCX certified, and some compatibility features required by CCX certification might not be available. Differences in functionality among non-CCX wireless devices with CCX certification features enabled should be expected.
Table 1: Cisco proprietary features that are officially supported, non-supported, or incompatible with the h6300 series. Officially supported features Non-EAP: Non-supported/compatible features Optional Cisco Client Key Management (CCKM) Incompatible features LEAP with WPA+TKIP
Open+WEP Shared+WEP WPA-PSK (TKIP only) ad-hoc
EAP: LEAP with Open+WEP LEAP is included in the WZC dropdown list of EAP types, even though it has been configured in a separate applet on previous handhelds. PEAP with WPA+TKIP
WPA Migration Mode (Open+WEP only)
Mandatory Cisco client Key Management (CCKM)
Virtual Local Area Networks (VLANs)
Advanced Encryption Standard (AES) (or any cipher other than WEP and TKIP) WPA+TKIP (if WPA Migration Mode enabled on Access Point) WPA+WEP configuration in WZC client (only WPA+TKIP is supported).

PEAP with Open+WEP

CKIP and CMIC

TTLS/Smartcard

Wi-Fi Multimedia (WMM)
Note: There are currently no plans to add support for EAP-Fast (Cisco LEAP successor) support.
Setting up HP supported authentication protocols Perform the following steps to set up an HP supported authentication protocol on an HP iPAQ Pocket PC h6300 series handheld device:
1. After the wireless network has been added, then on the Configure Wireless Networks box, highlight the appropriate default setting or create a new setting, and then tap the Network Key tab. 2. Select the type of network authentication to be used: Open Shared WPA WPA-PSK 3. Select the type of data encryption to be used: For open or shared network authentication, only WEP data encryption is available. To enable WEP data encryption, select WEP from the Data Encryption drop-down list. If WPA or WPA-PSK was selected in step 2, then TKIP and WEP are both available data encryption options. To enable data encryption, select TKIP from the Data Encryption dropdown list. 4. If a network key is provided by the network automatically, then tap the The Key is provided for me automatically checkbox. Otherwise, enter the network key in the Network key box. 5. If IEEE 802.1x is supported by the network environment, then check the Use IEEE 802.1x network access control checkbox. 802.1x provides an increased level of security. If unsure whether the network environment supports the 802.1x protocol, then contact the network administrator. 6. Tap OK twice to exit the Configure Network Authentication window and Configure Wireless Networks window. 7. Tap the Select Networks box to open the Network Management window. Under Programs that automatically connect to the Internet should connect using, tap the down arrow and select My Work Network. Tap OK three times to return to the Today screen. 8. Perform a soft reset of the HP iPAQ. When the wireless card associates with an access point, the Logon Window pop-up box appears. Select the appropriate keyboard and enter the user name and the password to be used. Leave the domain field blank, and tap the Save Password box. Connectivity Issues with non-supported features for h6300 series

In the Tap an adapter to modify settings box, tap iPAQ Wi-Fi Wireless Adapter. Tap the IP Address tab. Tap Use specific IP address and enter the requested information. Tap OK to save your settings.
Note: Most ISPs and private networks now use dynamically assigned IP addresses. You will not need to change DNS and WINS settings unless your ISP or private network does not use dynamically assigned IP addresses. If you are not sure, check with your network administrator.
Servers that require an assigned IP address may also require a way to map computer names to IP addresses. Your HP iPAQ supports two name resolution options: DNS WINS To change server settings: 1. Contact your ISP or network administrator to determine which name resolution to use, obtain the specific server address, and determine whether alternate addresses are available.
2. Be sure Wi-Fi is powered on.
3. From the Start menu, tap Settings > Connections tab > Connections icon > Advanced tab > Network Card button > Network Adapters tab. 4. In the My network card connects to drop-down box, select either The Internet or Work.
Note: If you are connecting to your ISP at home, select The Internet. If you are connecting to a private network such as a corporate network at work, you should select Work. If a proxy server is required, you must select Work.
5. In the Tap an adapter to modify settings box, tap iPAQ Wi-Fi Wireless Adapter. 6. Tap the Name Servers tab and enter the requested information. 7. Tap OK to save your settings. Changing ISP settings To add, edit, or delete the ISP settings on an HP iPAQ h6300 series handheld device, perform the following steps: To add a new modem connection: 1. Tap Start, Settings, the Connections tab, and then the Connections icon. 2. Under your ISP tap Add a new modem connection to establish a new modem connection. 3. On the Make New Connection screen, give the connection a name by entering the name in the Enter a name for the connection box. 4. Select the desired modem in the Select a modem drop-down box. 5. Tap Next. 6. On the text screen, enter the appropriate country code (1 for the U.S.), area code, and telephone number to be dialed for the connection; tap Next. 7. Type the desired user name and password for the connection. 8. Type the domain, if a domain was provided by the ISP or network administrator 9. Tap Finish. To change an existing connection: 1. Tap Start, Settings, the Connections tab, and then the Connections icon. 2. On the Connections screen, tap Manage existing connections. 3. To change the connection name, tap Next, tap Edit, and type the new name. To delete an existing connection: 1. Tap Start, Settings, the Connections tab, and then the Connections icon. 2. On the Connections screen, tap Manage existing connections. 3. Locate the connection in the Name box and tap it. Hold the stylus in place for a few seconds until the Delete/Connect box appears. 4. Tap Delete to delete the connection. To establish a WLAN connection using the modem connection just added or changed: 1. Tap Start, Settings, the Connections tab, and then the Connections icon. 2. On the Connections screen, tap Manage existing connections. 3. Locate the connection in the Name box and tap the name, holding the stylus in place for a few seconds until the Delete/Connect box appears. Tap Connect to complete the connection.