4. After the computer shuts down, press the blue standby button to turn the computer on again.

Using Your Computer

Using Your Computer Operating the Computer

Operating the Computer

To use the Fn hot keys
The combination of the Fn key plus another key creates a hot keya shortcut key sequencefor various system controls. Press and hold Fn while pressing the appropriate key.
Hot key Fn+F1 Fn+F2 Fn+F5 Fn+F7 Fn+F8 Fn+Lock key* Fn+Up arrow Fn+Down arrow Does this Decreases the displays brightness Increases the displays brightness Switches among the built-in display, an external display, and simultaneous displays Toggles the sound on and off (mutes sound) Toggles the embedded numeric keypad on and off (see To use the embedded keypad on page 34) Toggles Scroll Lock on and off Increases sound volume Decreases sound volume
*The Lock key is in the top row of the keyboard:
To use the Windows and Applications keys
The Windows key brings up the Windows Start menu. This is the same as clicking the Start button on the taskbar.
The Applications key brings up the shortcut menu for the current application. This is the same menu that appears when you click the right mouse button while pointing at the application. Windows key combinations
Key combination Windows key+BREAK Windows key+E Windows key+F1 Windows key+F Windows key+M Shift+Windows key+M Windows key+R Windows key+U Does this Displays System Properties dialog box (Windows 2000 and XP) Runs Windows Explorer (Windows 98) or My Computer (Windows 2000 and XP) Runs Windows Help Runs Windows Find: Files or Folders (Windows 98 or 2000) or Search (Windows XP) Minimizes all displayed windows Returns all minimized windows to original size Starts the Windows Run dialog box Opens Utility Manager (Windows 2000 and XP)
To use the embedded keypad
After pressing Fn+F8 to activate the numeric keypad, you must press the Lock key (in the top row of the keyboard) to turn number lock on or off. When number lock is on: Keys change to the numeric or arithmetic designations printed on the right side of the keys in the numeric keypad area. The Num Lock status indicator is lit. To turn off the embedded keypad, press Fn+F8 again.

To use the ALT GR key

NonU.S. keyboards have an ALT GR key to the right of the spacebar. This is a shift key providing access to certain keyboard characters. For a character in the lower-right corner of a key, press and hold ALT GR to type the character.
1. Shifted. 2. Unshifted. 3. ALT GR.

To adjust the display

If the system stops responding and you are not able to turn off the computer as described above, you can still recover. See To reset your computer on page 30.
Traveling with Your Computer Using Battery Power

Using Battery Power

You can operate the HP notebook PC on battery power for extended periods, but you should be prepared to save your work and shut down if the battery is low. Follow the tips in this section to maximize the length of time you can operate on battery power.
To check the battery status
From the battery status light
The battery status light reports the following information:
Green Amber Red AC attachedbattery full AC attachedbattery charging AC attachedbattery will not charge (abnormal)
From the Windows taskbar The System Tray on the Windows taskbar can display a power icon that provides detailed battery status information (see Windows help for details). The icon looks like a battery when AC is not connected. Place pointer over the power icon to display the percentage of charge remaining. Right-click the power icon to view the options for displaying power information. Left-click the power icon to display a menu of the available power schemes. From the Windows Control Panel Windows 98 or 2000: click Start, Settings, Control Panel, then double-click Power. This shows the status of each battery, and provides access to all of Windows powerinformation options. Windows XP: click Start, Control Panel, Performance and Maintenance, Power Options, then click the Power Meter tab to see battery status. The Alarms and Advanced tabs provide additional Windows power-information options. From the status panel If your computer has a status panel, press the status panel mode button repeatedly until you see the battery icon and the percentage of charge remaining.
To respond to a low-battery warning
The computer automatically alerts you when the battery power drops to a critically low level. If you do not restore power within a short time, the system hibernates. Once the computer hibernates in this way, you wont be able to turn it on again until you restore power by one of the following actions: Plug in the AC adapter (see To connect AC power on page 24). OR Replace the battery with one that is charged (see To install the battery on page 23). The system must first be shut down or put into hibernate mode before changing the battery.

To dial in to a network

You can use the modem to dial in to a LAN (local area network) that supports dial-in connections. This gives you access to network resources from a remote location. See Windows Help for information about setting up and using dial-in network connectionsclick Start, Help (or Help and Support).
To change your modem settings
The modem is already set up to be compatible with telephone systems and modems in most areas. However, in some situations, you may have to change modem settings to match local conditions. If you have questions about local requirements, contact your telephone company. Control Panel. Open Modems (Windows 98) or Phone and Modem Options (Windows 2000 or XP) in Control Panel to change many modem settings. For Windows 98, on the General tab click Properties to set connection speeds or special dialing options. For Windows 2000 or XP, on the Modems tab click Properties to set connection speeds, or on the Dialing Rules tab click Edit to set dialing options. Communications software. Many communications applications provide options for controlling modem settings. See the help for your software. AT commands. You can control many aspects of modem operation using modem AT commands. AT commands are special strings of characters sent to the modem to set up specific conditions. Those command strings normally start with AT and contain additional characters. For a list of AT commands for the built-in modem, see Modem Reference Information on page 169. For Windows 98, open Modems in Control Panel. On the General tab, click Properties, then on the Connection tab click Advanced. You can type AT commands in the space for extra settings. For Windows 2000 or XP, open Phone and Modem Options in Control Panel. On the Modems tab, click Properties. You can type AT commands on the Advanced tab in the space for Extra settings. For example, to force the built-in modem to connect with V.34 modulation, you can use the +MS command, as shown in the table of AT commandstype AT+MS=11 in the space for extra settings.
To send and receive e-mail
The steps for sending and receiving e-mail depend on your Internet provider. If you are using AOL, e-mail is part of your AOL service. For other ISPs, you can use Outlook Express (included with your computer) or an e-mail system of your choice. This section includes instructions for using Outlook Express. To start Outlook Express 1. Double-click the Outlook Express icon on the desktop (if available). OR Click Start, Programs (or All Programs), Outlook Express. 2. If you are not currently connected to the Internet, the Dial-up Connection window appears. Choose Connect to connect to the Internet. To send an e-mail message 1. Start Outlook Express. 2. Click the New Mail or Create Mail tool on the toolbar. 3. Fill in the information in the New Message window. 4. When youre finished, click the Send button. To receive e-mail messages 1. Start Outlook Express. 2. Click the Send/Recv tool on the toolbar to have Outlook deliver new messages. 3. Click the Inbox folder to view the list of messages. Unread messages appear bold on the screen. 4. To view a message, click it once. (Or double-click to view the message in its own window.)

To send and receive faxes (Windows 98)
Sending and receiving faxes requires just a telephone connectionyou dont need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. QuickLink III fax software is included with Windows 98 on the hard disk. To start QuickLink Click Start, Programs, QuickLink III, QuickLink III. The first time you start QuickLink, the Setup wizard steps you through the process of setting options and customizing the program for your personal use. Follow the onscreen instructions. If youre unsure which setting to choose, accept the default choice. To send a fax 1. In QuickLink, click the QuickFax tool on the main toolbar. 2. Enter the fax number and the recipients name and company. 3. Type the message body in the QuickFax Note area. 4. Click Send Fax. If instead you want to send a document as a fax, open the document in its application window, then open the Print dialog box. Change the selected printer to QuickLink III, then print the document. To receive faxes With Windows 98, faxes are automatically received when QuickLink is running in an open or minimized window. New faxes are indicated in the status box in the QuickLink window. To receive a fax manually, follow these steps: 1. When a fax call is coming in, click Start on the menu bar. 2. Click Manual Fax Receive. To view and print a fax 1. In QuickLink, click the Fax Viewer tool on the toolbar. 2. Click Yes to view the fax now. 3. Click the printer icon to print the fax.
To send and receive faxes (Windows 2000)
Sending and receiving faxes requires just a telephone connectionyou dont need an Internet connection. You can use the modem and fax software to send and receive faxes on your computer. Fax software is built into Windows 2000. To set up for faxing 1. Click Start, Settings, Control Panel, Fax. Enter your fax information. 2. On the Advanced Options tab, add a fax printer. If you do not want to receive faxes, stop here. 3. On the Advanced Options tab, open the Fax Service Management window. 4. In the list under Fax, click Devices, then right-click the modem and click Properties. 5. On the General tab, enable the modem to receive faxes. 6. On the Received Faxes tab, select the option to save faxes in a folder. To send a fax Click Start, Programs, Accessories, Communications, Fax, Send Cover Page Fax. Follow the instructions to create and send the fax. If instead you want to send a document as a fax, open the document in its application window, then open the Print dialog box. Change the selected printer to the fax printer, then print the document. To receive, view, and print faxes If you enabled the modem to receive faxes, they are received automatically. 1. Click Start, Programs, Accessories, Communications, Fax, My Faxes. 2. In the Received Faxes folder, double-click the fax. 3. To print, click File, Print.

To use an external monitor
You can connect your computer to an external monitor and then use either displayor both displays at once. To connect an external monitor 1. Click Start, Shut Down, Shut down (Windows 98 or 2000) or Start, Turn Off Computer, Turn Off (Windows XP). 2. Connect the monitor cable from the monitor to the VGA port on the rear of the computer or on the optional port replicator. 3. Connect the monitor to a power source and turn it on. 4. Press the blue standby button to turn on the computer. To switch the display to the external monitor Close the computer lid. OR Press Fn+F5 to cycle through the display options: notebook display, external monitor, both. OR Click Start, Programs, HP Display Settings, HP Display Settings (Windows 98 or 2000), or Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP Display Settings (Windows XP). To adjust monitor resolution 1. Click Start, Settings, Control Panel, then double-click Display (Windows 98 or 2000), or click Start, Control Panel, Appearance and Themes, Display (Windows XP). 2. On the Settings tab, adjust the Screen area.
To use dual display mode (Windows 98 or XP) You can extend the desktop by connecting an external monitor to your notebook. Dual display mode requires that your computer display be set as shown in the table below. Click Start, Settings, Control Panel, then double-click Display (Windows 98), or click Start, Control Panel, Appearance and Themes, Display (Windows XP). Use the Settings tab to make adjustments.
Notebook screen or Display 13.3-inch, 14.1-inch, or 15-inch XGA TFT 15-inch SXGA+ TFT Screen area 800x600 pixels or 1024768 pixels 1400x1050 pixels Colors 256 colors or High Color (16 bit) or True Color (24 bit) High Color (16-bit) or True Color (32-bit)
1. Set your notebook display settings according to the table above. (The display settings vary by model.) 2. Click Start, Shut Down, Shut down (Windows 98) or Start, Turn Off Computer, Turn Off (Windows XP). 3. Connect the monitor cable from the monitor to the VGA port on the rear of the computer or the port replicator. 4. Connect the monitor to a power source and turn it on. 5. Press the blue standby button to turn on the computer. Windows will detect the second monitor and attempt to load the proper display driver. Follow the onscreen instructions. 6. Click Start, Settings, Control Panel, Display, Settings (Windows 98) or Start, Control Panel, Appearance and Themes, Display, Settings (Windows XP). Position the second monitor to the right or left of your notebook display to match your monitor location. 7. Make sure that the Settings box Extend my Windows desktop onto this monitor is checked. You can change the Screen area and Colors settings for the second monitor by selecting Display #2. These settings can be different from your notebook display settings.

To install retail Windows XP
1. Insert the Windows XP CD in the CD-ROM drive. 2. Reboot the HP notebook, press ESC when you see the HP logo and select the CD-ROM/DVD drive as the boot device. If the message Press any key to boot from CD appears, press any key to continue booting from the CD. 3. At the Welcome to Setup screen, press Enter to begin. 4. Read the Windows XP Licensing Agreement. Press Page Down until you reach the end of the document. Press F8 to agree. 5. In the list of existing partitions select Unpartitioned space and press ENTER. This will configure your hard drive with one large partition. If you want another partitioning scheme, press C and follow instructions on screen. 6. Highlight your choice of file system, then press ENTER. After formatting and copying files the HP notebook will reboot and continue installation. 7. Click Customize to change your Regional settings if needed, then click Next to continue. 8. Enter your name and organization, then click Next. 9. Enter the Product Key, then click Next. The Product Key is located on the Certificate of Authenticity that you received with your retail version of Windows XP. 10. XP Home only: Enter a computer name then click Next to continue. XP Pro only: Enter a computer name and an Administrator password. Confirm the Administrator password then click Next to continue. The password is used to administer User IDs and Windows XP security. The computer name is used by other computers on the network to access your HP notebook. 11. Enter modem dialing information for your region, then click Next. 12. Enter the correct Time Zone and Date and Time, then click Next. 13. In the Network Settings window choose Typical, then click Next. 14. XP Pro only: In the Workgroup or Computer Domain window click Next. The HP notebook will now finalize OS installation and reboot.
15. If the Display Settings window appears, click OK, then click OK in the Monitor Settings window to continue. After clicking OK in the Display Settings window the LCD display may suddenly go black. In this case, reboot the HP notebook. This scenario will only occur once. The following steps may not occur. In this case, continue to driver installations. 16. At the Welcome to Microsoft Windows screen, click Next to configure XP. 17. Choose the appropriate connection option for Internet connection or choose to skip this screen if you do not wish to connect to the Internet at this time. 18. Decide if you want to activate Windows XP now or later, then click Next. 19. Create user accounts by listing the names of the users, then click Next. 20. Remove the Windows XP CD and click Finish to finalize your configuration of XP. Retail Windows XP is now installed on the HP notebook. The HP notebook-specific drivers will be installed next.

To install the HP Display Settings and Configuration Interface (HPCI) utility
HP Display Settings provides support for the following features: User interface to control which of the available displays should be active (notebook display panel, external monitor, TV). Slider controls for adjusting the brightness and contrast (if applicable) of the notebook display panel. These controls do not affect the external monitor or TV. An icon in the taskbar for quick access to these controls. Adds sticky key and filtered key accessibility features to the Fn key. HP Configuration Interface device implements the following features: On certain systems, volume and mute control implemented through the operating system that is actively be reflected in the user interface.
The Rewind, Play/Pause, Stop, and FForward button controls for a Music CD-ROM or DVD movie on certain notebooks. 1. Double-click \HP\DRIVERS\HPCI\SETUP.EXE from the Recovery CD. 2. Click Next then Yes to accept the license agreement. 3. Click Next to continue, then OK in the has been successfully installed box.
To install touchpad support
If a retail version of Windows XP is installed, the touchpad support must be added. This driver is located on the Recovery CD in \HP\DRIVERS\TOUCHPAD. 1. Double-click \HP\DRIVERS\TOUCHPAD\SETUP.EXE on the Recovery CD. 2. Choose the language of this installation then click OK. 3. Click Next at the Welcome screen then Next again. 4. Click Next to accept Current Settings. 5. Click No, I will restart my computer later. and click Finish. Continue installing other drivers.
To install support for the USB-to-serial dongle
If youve installed a retail version of Windows XP and want to use a serial device, youll need to install this dongle. 1. To start the installation, plug the USB-to-serial dongle into one of the USB ports on the HP notebook. 2. In the Welcome to the Found New Hardware window (found USB <-> serial) click Next. 3. Click Finish to finalize the installation. 4. In the next Welcome to the Found New Hardware window (found USB serial port) click Next. 5. Click Finish to finalize the installation.
To install the OneTouch utility
This utility enables the support for the four OneTouch buttons above the keyboard as well as the multimedia buttons (some models) on the front of your HP notebook. 1. Double-click \HP\DRIVERS\ONETOUCH\SETUP.EXE from the Recovery CD. The installation is silent, but a reboot is needed before the OneTouch buttons will work.
To install the Desktop Zoom utility
The Desktop Zoom utility allows you to easily adjust selected settings of your Windows desktop to make items like desktop icons and Window titles larger and easier to read. 1. Double-click \HP\PROGRAMS\DESKZOOM\SETUP.EXE from the Recovery CD. 2. Click Next to confirm the installation of the utility. 3. Click Yes to accept the license agreement. 4. Click Next, then click Next again to confirm installation destination.

To install infrared support
1. Remove the Recovery CD, reboot the computer, and press F2 during boot to enter the BIOS setup. 2. Use the arrow keys to go to System Devices then highlight the Infrared Port. 3. Set the infrared port to Enabled, and the Mode to FIR. 4. Save changes and exit. 5. When the system reboots, Windows 2000 will detect new hardware and install the necessary drivers.
To install the USB-to-serial dongle
If youve installed a retail version of Windows 2000 and want to use a serial device, youll need to install this dongle. This driver is located on the Recovery CD in \HP\DRIVERS\USB2SER. 1. To start the installation, plug the USB-to-serial dongle into one of the USB ports on the HP notebook. 2. In the Welcome to the Found New Hardware window click Next. 3. Click Next in the Install window. 4. Choose the option Specify a location, then click Next. 5. Enter the directory of the USB-to-Serial dongle driver on the Recovery CD (D:\HP\DRIVERS\USB2SER) and click OK. 6. Click Next to install the driver then Finish to finalize installation. 7. In the next Welcome to the Found New Hardware window click Next. 8. Click Next in the Install window. 9. Choose the option Specify a location, then click Next. 10. Enter the directory of the USB-to-Serial dongle driver on the Recovery CD (D:\HP\DRIVERS\USB2SER) and click OK. 11. Click Next to install the driver then Finish to finalize installation.
To install HP Display Settings and Configuration Interface (HPCI)
If youve installed a retail version of Windows 2000, youll need to install the HewlettPackard Configuration Interface (HPCI) driver. This driver is located on the Recovery CD in \HP\DRIVERS\HPCI. 1. Double-click HP\DRIVERS\HPCI\SETUP.EXE on the Recovery CD. 2. Click Next in the HP Display window. 3. Click Yes to accept the license agreement, then click Next. 4. Click OK to confirm the software has been successfully installed. Check the README.TXT after installation for information on features implemented by this software.
This utility enables the support for the four OneTouch buttons above the keyboard as well as the multimedia buttons on the front of your notebook. 1. Double-click \HP\DRIVERS\ONETOUCH\SETUP.EXE from the Recovery CD. 2. Click OK to confirm installation. 3. Click No at the End of Installation window. (You will reboot the computer later; continue installing other drivers.)
The Desktop Zoom utility allows you to easily adjust selected settings of your Windows desktop to make items like desktop icons and window titles larger and easier to read. 1. 2. 3. 4. Double-click \HP\PROGRAMS\DESKZOOM\SETUP.EXE from the Recovery CD. Click Next to confirm installation. Click Yes to accept the license agreement. Click Next, then click Next again to confirm installation destination.

To configure Windows 2000 power management
You may want to change the default power management settings in Windows 2000. The BIOS Power Management settings are ignored if ACPI is activated. To configure the power management: 1. 2. 3. 4. 5. 6. 7. 8. 9. Go to Start, Settings, Control Panel, then double-click the Power Options icon. Select the Hibernate tab. Check Enable hibernate support, then click Apply. Select the Power Schemes tab. Change the Plugged in options for Standby to 3 hours and Hibernate to 4 hours. Click the Advanced tab and check the Always show icon on the taskbar option. Change the Power buttons options to your desired settings. Select the Alarms tab and click the Alarm Action button in the Critical battery alarm box. In the Power level box, choose Hibernate as the action for the computer to do when the alarm goes off, click OK then click Apply.

Using Windows 98

Using Windows 98 Installing Retail Windows 98 Second Edition
Installing Retail Windows 98 Second Edition
Windows 98 Second Edition comes factory-installed on your HP Notebook. The following procedure installs a retail version of Windows 98 Second Edition. If you install a retail version of Windows 98 Second Edition, you need to manually install HP notebook-specific drivers. This chapter describes how to: Prepare for software installation. Install a retail version of Windows 98 Second Edition. Install chipset support. Install video support. Install audio support. Install modem support. Install integrated LAN support. Install PCMCIA controller support. Install touchpad support. Install SpeedStep support. Install infrared support. Install USB-to-serial dongle (only available for Omnibook XE3 models). Install DirectX support. Install software patches for retail Windows 98 Second Edition. Install HP utilities and configure recommended power management.
HP notebook Windows 98 Second Edition CD HP notebook drivers for Windows 98 Second Edition. Location: HP notebook Recovery CD in \HP\DRIVERS\ or at www.hp.com.
Important: Before installing Windows 98 please install the latest BIOS for your HP notebook. To check your BIOS version, do the following: 1. Start the HP notebook. 2. Press F2 to Enter setup when prompted. 3. Check the BIOS Version in the upper left corner. You can download the latest HP notebook BIOS from http://www.hp.com.

10. Enter User Information and click Next. 11. Select Install The Most Common Components (recommended), then click Next. 12. Enter the appropriate computer and workgroup name and click Next. 13. Select your country or region and click Next. 14. Insert a blank floppy and click Next to create a startup disk. 15. Click Next to start Copying Windows 98 Second Edition files to Your Computer. The HP notebook will reboot when finished copying files. 16. When prompted with the PC Card Wizard click Next, Next, then Finish. The HP notebook will reboot and continue installation. 17. Apply any changes when the system displays the Date/Time Properties screen, then click Close. The Windows 98 Second Edition Setup Wizard will now configure the Control Panel, programs on the Start Menu, Windows help, and MS-DOS program settings. Afterward, Windows 98 Second Edition will reboot the HP notebook. 18. Enter a Windows Password and confirm.
Retail Windows 98 Second Edition is now installed on the HP notebook. During driver installations there is often a request for additional system files. The default path for Windows 98 to look for these files is the WINDOWS\OPTIONS\CABS directory. To ensure convenient access to Windows 98 system files follow instructions below. 1. 2. 3. Create a directory called OPTIONS within the WINDOWS directory. Create a directory called CABS within the OPTIONS directory. Copy the contents of the WIN98 directory on the Windows 98 Second Edition CD to the CABS directory on the hard drive.
The HP notebook-specific drivers can be installed next.
The driver is located on the Recovery CD in \HP\DRIVERS\830MG. 1. 2. 3. 4. 5. 6. 7. Double-click \HP\DRIVERS\830MG\SETUP.EXE. Click Next in the Welcome window. Click Yes to accept the License agreement, then Next in the Readme. window. Remove the Recovery CD and click Finish to complete the setup and reboot the HP notebook. After reboot an Intel 82830 Processor to I/O controller - 3575 is discovered. Click Next to start installation. Click Next, Next, then Next again to install the driver C:\WINDOWS\INF\830.inf Click Finish, then after the rest of the HW is detected, click Yes to reboot.
The driver is located on the Recovery CD in \HP\DRIVERS\VIDEO. 1. 2. 3. 4. Double-click \HP\DRIVERS\VIDEO\ SETUP.EXE. Click Next in the Welcome to the InstallShield window. Click Yes to accept the License agreement. Remove the Recovery CD and click Finish to complete the setup and reboot the HP notebook.

To locate the Customer Care Center in your area, check the following table. HP Customer Care Centers will assist you for free during the term of the warranty; you are responsible only for the cost of the telephone call. Check the HP notebook web site (www.hp.com/notebooks) for the most complete and current list of phone numbers. If the HP notebook product is not normally sold and supported by HP in the country of use, the customer must call one of the supported HP Customer Care Centers located nearest the region. Currently, Omnibook XE3 and Pavilion notebook service and support assistance is only provided in the following countries: Pavilion Series Notebooks (limited to the following) United States: France: +1 (970) 635-1000 +33 (0) 62 34
United Kingdom: +44 (0) 52 Mexico City: +9922
Mexico (outside Mexico City): +800 472
Omnibook XE3 Series Notebooks
North America United States Canada Latin America Mexico City Mexico (outside Mexico South America Argentina Brazil (So Paulo) Brazil (outside So Paulo) Venezuela Asia Pacific Australia Hong Kong India Indonesia Japan Korea Malaysia New Zealand Peoples Republic of China Philippines Singapore Taiwan Thailand Vietnam Africa/Middle East Dubai Israel Republic of South Africa Europe Austria Belgium (Dutch) Belgium (French) Czech Republic Denmark English (from outside UK) Finland France Germany Greece Hungary Ireland Italy Netherlands Norway Poland Portugal Russia (Moscow) Russia (St. Petersburg) Spain Sweden Switzerland Turkey Ukraine United Kingdom
+1 (970) 635-1000 +1 (905) 206-4663 +9922 ++5520 (11) +61 (0) 8000 ++++81 (0) 8333 ++60 (0) 2566 +64 (0) 6640 +++5300 +886 (2) +++971 (0) 292 +972 (0) 4848 +27 (0) 86-000-1030
+43 (0) 1080 +32 (0) 8806 +32 (0) 8807 +42 (0) 7310 ++44 (0) +358 (0) 288 +33 (0) 34 +49 (0) +30 (0) +36 (0) 1111 +353 (0) 5525 ++31 (0) 8751 ++00 +++++46 (0) 2170 +41 (0) +71 +3520 +44 (0) 52 02
Service and Support Obtaining Repair Service

Obtaining Repair Service

To receive warranty repair service
To receive warranty repair service for Omnibook XE3 and Pavilion Notebook Series, contact the appropriate HP Customer Care Center. Check To call HP for service and support on page 129 for the phone number.
HP Pavilion notebooks have regional support and service in selected countries. Currently, HP Pavilion notebook PCs are supported only in the country in which they are purchased and marketed. If you are outside the country of purchase, you must cover the cost of shipping your notebook to the appropriate HP authorized repair site. For example, if you purchased a Pavilion notebook in the United Kingdom, and then traveled to Russia, you would be responsible for shipping the unit to the United Kingdom for repair and service under warranty. If you are uncertain about the support, please contact our Customer Care Centersee To call HP for service and support on page 129. The support technician will help qualify your unit for warranty repair, based on the warranty applicable to your unit and original purchase date, and will provide you with repair processes. If the HP notebook product is not normally sold and supported by HP in the country of use, it must be returned to a supported country for services. Warranty service may include the cost of shipping, handling, duties, taxes, freight, or fees to or from the service location. To repair your computer outside the warranty period If your PC is no longer in the warranty period, contact the appropriate Customer Care Center. The HP support person will let you know about repair charges and processes.

System Time System Date Diskette A Internal Hard Disk
Extended Memory Television Type
Detected automatically. NTSC
System Devices Menu PS/2 Pointing Device When an external PS/2 mouse is connected, enables internal pointing device also (Both) or disables it (External Only or Auto). Enables the infrared port (the port is configured by the user). Sets the I/O address. Sets the I/O interrupt. Sets the port to FIR (fast infrared) or SIR (standard infrared) communications. Sets the DMA channel for the infrared port in FIR mode. Enables or disables display of the status panel. Set date format on the status panel. Set time format on the status panel.

Default Auto

Infrared port (selected models) Base I/O address Interrupt Mode

Disabled 2F8h IRQ3 FIR

DMA channel LCD Status Panel Display LCD Status Panel Date Format LCD Status Panel Time Format Security Menu User Password Is Administrator Password Is Set User Password
DMA1 Enabled mm/dd/yy (month/date/year) hh:mm Default
Shows if a user password is set. Shows if a supervisor password is set. Sets, changes, or clears user password, after supervisor password is set. Password length can be no longer than 8 characters, 0-9, A-Z. Sets, changes, or clears supervisor password. This password protects BIOS Setup settings. Sets whether a user password is required when the computer boots.

Clear Clear

Set Administrator Password Password Required to Boot

Disabled

Boot Menu Indicates boot order of drives (change order with F5 and F6 keys). Exit Menu Exit Saving Changes Exit Discarding Changes Load Setup Defaults Saves Setup changes to CMOS, exits, and restarts. Discards Setup changes since last save, exits, and restarts. Does not affect security, date, or time changes. Restores default settings, stays in Setup. Does not affect security, date, or time changes.
Default Hard Drive CD-ROM Drive Removable Devices

Hardware specifications

Technology codes identify different models of a notebook PC. These two-letter codes are found near the serial number on the bottom of the computer.

You should have a good understanding of modems and how they operate before you change default settings. This section contains summary information about AT commands, S-registers, and selected result codes for the built-in modem (with an Ambit chip), which is included with selected models of the HP notebook PC.

AT commands (Ambit)

In the following AT command table, default settings are shown in bold. All listed AT commands except A/ must be preceded by AT.

Command

A/ A B0 B1 C1 Dn E0 E1 H0 H1 I0 I1 I2 I3 I4 I5 I6 I7 L0 L1 L2 L3 M0

Function (Ambit)

Re-execute command (not preceded by AT) Go off-hook and attempt to answer a call Select V.22 connect @1200 bps Select Bell 212A connect @1200 bps Return OK message Dial modifier Turn off command echo Turn on command echo Initiate a hang-up sequence If on-hook, go off-hook and enter command mode Report product code Report pre-computed checksum Report OK if the calculated checksum equals the prestored checksum or if the prestored checksum value is FFh Report firmware revision, model, and interface type Report response programmed by OEM Report the country code parameter Report modem data pump model and code revision Report the DAA code Set low speaker volume Set low speaker volume Set medium speaker volume Set high speaker volume Turn speaker off
M1 M2 M3 N0 N1 O0 O1 P Q0 Q1 Sn Sn? Sn=v T V0 V1 W0 W1 W2 X0 X1 X2 X3 X4 Y0 Y1 Z0 Z1 &C0 &C1 &D0
Turn speaker on during handshaking and turn speaker off while receiving carrier Turn speaker on during handshaking and while receiving carrier Turn speaker off during dialing and receiving carrier and turn speaker on during answering Turn off automode detection Turn on automode detection Go on-line Go on-line and initiate a retrain sequence Force pulse dialing Allow result codes to DTE Inhibit result codes to DTE Select S-Register n as default Return the value of S-Register n Set default S-Register n to value v Force DTMF dialing Report short form result codes Report long form result codes Report DTE speed only Report line speed, EC protocol and DTE speed Report DCE speed only Report basic call progress result codes, i.e., Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer and Error Report basic call progress result codes and connections speeds (Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer, Connect XXXX, and Error Report basic call progress result codes and connections speeds, i.e., Ok, Connect, Ring, No Carrier (also, for busy, if enabled, and dial tone not detected), No Answer, Connect XXXX, and Error Report basic call progress result codes and connections rate, i.e., Ok, Connect, Ring, No Carrier, No Answer, Connect XXXX, Busy, and Error Report all call progress result codes and connections rate, i.e., Ok, Connect, Ring, No Carrier, No Answer, Connect XXXX, Busy, No Dial Tone and Error Disable long space disconnect before on-hook Enable long space disconnect before on-hook Restore stored profile 0 after warm reset Soft reset and restore stored profile 1 after warm reset Soft reset and force RLSD active regardless of the carrier state Allow RLSD to follow the carrier state Interpret DTR On-to-OFF transition per &Qn &Q0, &Q5, &Q6: The modem ignores DTR &Q1, &Q4: The modem hangs up &Q2, &Q3: The modem hangs up Interpret DTR On-to-OFF transition per &Qn &Q0, &Q1, &Q4, &Q5, &Q6: Asynchronous escape &Q2, &Q3: The modem hangs up Interpret DTR On-to-OFF transition per &Qn &Q0 through &Q6: The modem hangs up Interpret DTR On-to-OFF transition per &Qn &Q0, &Q1, &Q4, &Q5, &Q6: Soft reset &Q2, &Q3: The modem hangs up Restore factory configuration 0 Restore factory configuration 1