HP Pavilion dv9500, dv9600, and dv9700 Entertainment PCs
Maintenance and Service Guide
Copyright 2007 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Sixth Edition: November 2007 First Edition: April 2007 Document Part Number: 448374-006

MSG revision history

Revision A Publication date November 2009 Description The power connector bracket is included in the base enclosure kits. The information was updated in the following location: Computer major components on page 19. The part number for the optical drive connector board was incorrect in the system board removal and replacement procedures. It has been corrected to part number 432992-001.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Table of contents

1 Product description 2 External component identification Top components..... 9 Display and top components.... 9 QuickPlay buttons.... 11 Keys..... 12 TouchPad.... 13 Front components.... 14 Right-side components.... 15 Left-side components.... 15 Bottom components..... Illustrated parts catalog Serial number location.... 18 Computer major components.... 19 Display assembly components.... 26 Plastics Kit..... 28 Cable Kit..... 29 Mass storage devices.... 30 Miscellaneous parts.... 31 Sequential part number listing... Removal and replacement procedures Preliminary replacement requirements.... 40 Tools required.... 40 Service considerations... 40 Plastic parts... 40 Cables and connectors... 41 Drive handling.... 41 Grounding guidelines.... 42 Electrostatic discharge damage.. 42 Packaging and transporting guidelines.. 43
Workstation guidelines... 43 Equipment guidelines... 44 Unknown user password.... 45 Component replacement procedures.... 46 Serial number.... 46 Battery.... 47 Camera module..... 48 Display inverter.... 50 Hard drive.... 52 Computer feet.... 54 Memory module..... 54 RTC battery.... 56 WLAN module.... 57 Optical drive.... 59 Switch cover..... 61 Keyboard..... 63 Speaker assembly.... 66 Power button board.... 67 Display assembly.... 69 Top cover..... 75 Wireless switch board.... 80 Bluetooth module.... 82 Front USB board.... 84 ExpressCard assembly.... 85 Top cover trim.... 87 Display switch module... 89 Rear USB board.... 90 System board.... 92 Audio board.... 97 Fan/heat sink assembly.... 99 Processor.... Setup Utility Starting the Setup Utility.... 105 Using the Setup Utility..... 106 Changing the language of the Setup Utility... 106 Navigating and selecting in the Setup Utility... 106 Displaying system information.... 106 Restoring default settings in the Setup Utility... 107 Using advanced Setup Utility features.... 108 Closing the Setup Utility.... 108 Setup Utility menus.... 108 Main menu.... 108

Security menu.... 109 System Configuration menu.... 109 Diagnostics menu... Specifications Computer specifications.... 110 17.0-inch, SXGA+ display specifications... 111 17.0-inch WXGA+ display specifications... 112 Hard drive specifications.... 113 DVDRW and CD-RW SuperMulti Double-Layer Combo Drive specifications.. 114 HD DVD-ROM Drive with SuperMulti DVDR/RW Double Layer support specifications.. 115 Blu-ray Disc ROM Drive with SuperMulti DVDR/RW Double-Layer (DL) support specifications.... 116 System DMA specifications, Intel.... 117 System DMA specifications, AMD discrete and UMA graphics... 118 System interrupt specifications, Intel... 119 System interrupt specifications, AMD discrete graphics... 120 System interrupt specifications, AMD UMA graphics... 121 System I/O address specifications, Intel... 122 System I/O address specifications, AMD discrete and UMA graphics.. 124 System memory map specifications, Intel... 126 System memory map specifications, AMD discrete graphics... 127 System memory map specifications, AMD UMA graphics... Screw listing Phillips PM2.58.0 captive screw.... 129 Phillips PM3.04.0 screw..... 130 Phillips PM2.55.0 captive screw.... 131 Phillips PM2.011.0 screw.... 132 Phillips PM2.58.0 screw..... 133 Phillips PM2.03.0 screw..... 137 Phillips PM2.55.0 screw..... 139 Phillips PM2.56.0 screw..... 143 Phillips PM2.04.0 screw..... 144 Phillips 2.54.0 captive screw.... Backup and recovery Recovering system information.... 146 Creating recovery discs.... 146 Backing up your information.... 147 When to back up... 147 Backup suggestions... 147 Using system restore points... 148
When to create restore points... 148 Create a system restore point... 148 Restore to a previous date and time.. 148 Performing a recovery.... 149 Recovering from the recovery discs... 149 Recovering from the partition on the hard drive... Connector pin assignments Audio-out (headphone).... 150 Audio-in (microphone)..... 150 External monitor.... 151 RJ-11 (modem)..... 152 RJ-45 (network)..... 152 S-Video-out.... 153 Universal Serial Bus.... Power cord set requirements Requirements for all countries or regions.... 154 Requirements for specific countries or regions... Recycling Battery..... 156 Display..... 156 Index...... 162

Product description

Category

Description

Fullfeatured models (AMD)

Defeatured models (AMD)

Broadcom 4311AG 802.11a/b/g modules: For use in the United States For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India 441075-001 441075-002
Broadcom 4321AGN 802.11a/b/g/n modules: For use in the United States and Canada For use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India 434661-001 434661-002

Item (26)

Description Memory modules (667-MHz, PC2-5300, 1-DIMM) 2048-MB 1024-MB 512-MB
448003-001 446495-001 446494-001
Optical drives (include bezel and bracket) Blu-ray Disc ROM Drive with SuperMulti DVDR/RW Double-Layer (DL) support (select models only) HD DVD-ROM Drive with SuperMulti DVDR/RW Double Layer support with LightScribe DVDRW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe DVDRW and CD-RW SuperMulti Double-Layer Combo Drive Cable Kit (not illustrated; see Cable Kit on page 29 for more Cable Kit component information) 462356001 448006-001 448005-001 448004-001 448015-001
Display assembly components
Description Display bezels For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies For use in computer models with AMD processors
447998-001 447997-001 436067-001
Display inverters (include Mylar shield) For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies 432959-001 431391-001 448002-001
Camera module (includes 2-sided tape) Display Hinge Kits (include left and right display hinges) For use only with computer models with dual lamp display assemblies For use only with computer models with single lamp display assemblies

432964-001 432963-001

Display panels (include display panel cable) 17.0-inch, WXGA+ BrightView dual lamp 17.0-inch, SXGA+ BrightView single lamp 17.0-inch, WXGA+ BrightView single lamp 447988-001 447987-001 447986-001
Wireless antenna transceivers and cables
Description For use only with computer models equipped with an 802.11a/b/g/n WLAN module For use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN module
Spare part number 448313-001 448312-001 432965-001 432961-001 432962-001

(7) (8) (9) (10)

Display hinge covers Microphone Display Cable Kit (includes camera module cable) Display enclosures (include logo and WLAN wireless antenna transceivers and cables) For use only with computer models equipped with dual lamp display assemblies For use only with computer models equipped with single lamp display assemblies For use only with computer models equipped with single lamp display assemblies (nonmica composition) Display Screw Kit (not illustrated)
448001-001 448000-001 448000-001 432967-001

407674-002

407674-003 407674-004 407674-291 407939-001 407940-001 412175-001 412176-001 412766-002 430958-001 431391-432959-001 432961-001 432962-001 432963-001 432964-001 432965-001 432967-001 432978-001 432981-001 432983-001 432985-001 432987-001 432988-001 432991-001 432992-001
Spare part number 432993-001 432994-001 434674-001 434661-001 434661-002 435743-001 436067-001 436238-001 438485-001 439128-001 439129-001 439130-001 439131-001 439254-001 441075-001 441075-002 441086-001
Display switch module for use in computer models with AMD processors (includes display switch module cable) Speaker assembly 8-cell, 2.55-Ah battery Broadcom 4321AGN 802.11a/b/g/n module for use in the United States and Canada Broadcom 4321AGN 802.11a/b/g/n module for use in the France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India HP Remote Control Display bezel for use in computers with AMD processors Optical wired mouse 160-GB, 5400-rpm hard drive (includes hard drive bracket) Vista remote control (fits inside ExpressCard slot) Infrared emitter with cable ATSC/NTSC/PAL TV tuner ATSC/NTSC TV tuner antenna Vista remote control (does not fit inside ExpressCard slot) Broadcom 4311AG 802.11a/b/g module for use in the United States and Canada Broadcom 4311AG 802.11a/b/g module for use in France, Germany, Italy, the Netherlands, Spain, the United Kingdom, Nordic region, and India Intel 802.11a/b/g/n WLAN module for use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan Intel 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea Intel 802.11a/b/g/n WLAN module for use in Japan Intel 802.11a/b/g/n WLAN module for use in South Korea Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan Intel 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea Intel 802.11a/b/g/n WLAN module for use in Japan

Spare part number 448014-001 448015-001 448016-001 448017-001 448304-001 448308-001
Switch cover (includes LED board and LED board cable) Cable Kit (see Cable Kit on page 29 for more Cable Kit component information) Fan/heat sink assembly for computer models with Intel processors (includes heat sink and thermal material) Rubber Feet Kit (includes computer feet and display bezel rubber screw covers) Hard Drive Hardware Kit Base enclosure for use only in computer models with Intel processors equipped with discrete video system memory and a fingerprint reader (includes wireless on/off switch, power connector, power connector cable, and rear USB board cable) Base enclosure for use only in computer models equipped with Intel processors with discrete video system memory but not a fingerprint reader (includes wireless on/off switch, power connector, power connector cable, and rear USB board cable) Base enclosure for use only in computer models with Intel processors equipped with UMA video system memory and a fingerprint reader (includes wireless on/off switch, power connector, power connector cable, and rear USB board cable) Base enclosure for use only in computer models with Intel processors not equipped with discrete video system memory but not a fingerprint reader (includes wireless on/off switch, power connector, power connector cable, and rear USB board cable) Wireless antenna transceivers and cables for use only with computer models equipped with an 802.11a/b/g and 802.11b/g WLAN module Wireless antenna transceivers and cables for use only with computer models equipped with an 802.11a/b/g/ n WLAN module Display switch module for use in computer models with Intel processors (includes display switch module cable) Rear USB board RTC battery (includes 2-sided tape) Front USB board (includes front USB board cable) Audio board (includes audio board cable) 200-GB, 4200-rpm hard drive (includes hard drive bracket) Display enclosure (non-mica composition) Processor bracket (7.9) Processor bracket (8.1) System board for use only with computer models with AMD processors with discrete video system memory (includes modem module cable and hard drive thermal pads) System board for use only with computer models with AMD processors with UMA video system memory (includes modem module cable and hard drive thermal pads) AMD Turion TL-56 processor (1.8-GHz, 1-MB L2 cache) AMD Turion TL-58 processor (1.9-GHz, 1-MB L2 cache) AMD Turion TL-60 processor (2.0-GHz, 1-MB L2 cache) AMD Turion TL-66 processor (2.3-GHz, 1-MB L2 cache)

448309-001

448310-001

448311-001

448312-001 448313-001 448435-001 448437-001 449729-001 449762-001 449763-001 449933-001 450159-001 450370-001 450371-001 450799-001 450800-001 450801-001 450802-001 450803-001 450804-001
Spare part number 450852-001 450853-001 450863-001 450864-001 450934-001 451861-001
Top cover for use only with computer models with AMD processors equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint reader board, and fingerprint reader board cable) Fingerprint reader board (not illustrated; includes fingerprint reader board cable) Fan/heat sink assemblies for use only with computer models equipped with AMD processors and UMA video system memory (includes heat sink and thermal material) Fan/heat sink assemblies for use only with computer models equipped with AMD processors and discrete video system memory (includes heat sink and thermal material) Fan/heat sink assembly for use only with computer models with Intel processors equipped with UMA video system memory 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras, Pakistan, Peru, the People's Republic of China, Qatar, South Korea, Uruguay, and Venezuela 802.11b/g WLAN module for use in Thailand 802.11a/b/g WLAN module for use in Japan 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras, Pakistan, Peru, the People's Republic of China, Qatar, South Korea, Uruguay, and Venezuela 802.11b/g WLAN module for use in Thailand 802.11a/b/g WLAN module for use in Japan 8-cell, 2.55-Ah battery Intel Core Duo T5250e 1.50-GHz processor (2-MB L2 cache, 667-MHz FSB; includes thermal material) AMD Athlon TK-53 processor (1.7-GHz. 512-MB L2 cache) Intel Core Duo TJ85 1.67-GHz processor (2-MB L2 cache, 667-MHz FSB; includes thermal material) 100-GB, 7200-rpm hard drive (includes hard drive bracket) 90-watt AC adapter (for use only with computer models equipped with dual lamp display assemblies) 65-watt AC adapter (for use only with computer models equipped with single lamp display assemblies) 250-GB, 5400-rpm hard drive (includes hard drive bracket)

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer, damage to a drive, or loss of information, observe these precautions: Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector. Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed. Handle drives on surfaces covered with at least one inch of shock-proof foam. Avoid dropping drives from any height onto any surface. After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag. Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers. Avoid exposing a drive to temperature extremes or liquids. If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE.

Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred. An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you area ready to install them. Use nonmagnetic tools. Before touching an electronic component, discharge static electricity by using the guidelines described in this section. Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible. If you remove a component, place it in an electrostatic-safe container. The following table shows how humidity affects the electrostatic voltage levels generated by different activities. CAUTION: A product can be degraded by as little as 700 V.

Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until the bezel disengages from the display enclosure.
Release the camera module (1) from the display enclosure as far as the camera module cable allows. Disconnect the camera module cable (2) from the camera module.
Remove the camera module.
Reverse this procedure to install the camera module.

Display inverter

NOTE: If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see Display assembly on page 69.
Description For use only with computer models equipped with dual lamp display assemblies For use only with computer models equipped with single lamp display assemblies Spare part number 432959-001 431391-001
Before removing the display inverter, follow these steps: 1. 2. 3. 4. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 47).
Remove the display inverter: 1. 2. 3. 4. Turn the computer display-side up, with the front toward you. Open the computer as far as possible. Remove the two rubber screw covers (1) on the display bezel bottom edge. The display rubber screw covers are included in the Display Screw Kit, spare part number 432967-001. Remove the two Phillips PM2.58.0 screws (2) that secure the display bezel bottom edge to the display assembly.
Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until the bezel disengages from the display enclosure.
Release the display inverter (1) as far as the display panel cable and the backlight cable allow. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.
Remove the display inverter.
Reverse this procedure to install the display inverter.

Remove the ExpressCard assembly: 1. 2. Press the ExpressCard slot bezel (1) to release the bezel from the ExpressCard slot. Remove the ExpressCard slot bezel (2). The ExpressCard slot bezel is included in the Plastics Kit, spare part number 432981-001.
Remove the four silver Phillips PM2.55.0 screws (1) that secure the ExpressCard assembly to the system board. Disconnect the ExpressCard assembly (2) from the system board by sliding it to the right. Remove the ExpressCard assembly (3).
If it is necessary to replace the fingerprint reader board cable, release the ZIF connector (1) to which the cable is connected and disconnect the cable (2) from the system board. The fingerprint reader board cable is included in the Cable Kit, spare part number 448015-001.
Reverse this procedure to install the ExpressCard assembly and the fingerprint reader board cable.

Top cover trim

Description Top cover trim Spare part number 432978-001
Before removing the top cover trim, follow these steps: 1. 2. 3. 4. 5. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 47). Remove the following components: a. b. c. d. e. f. g. Hard drive (see Hard drive on page 52) Optical drive (see Optical drive on page 59) Switch cover (see Switch cover on page 61) Keyboard (see Keyboard on page 63) Speaker assembly (see Speaker assembly on page 66) Display assembly (see Display assembly on page 69) Top cover (see Top cover on page 75)
Remove the top cover trim: 1. 2. Turn the computer upside down with the front toward you. Remove the four Phillips PM2.58.0 screws that secure the top cover trim to the computer.
Turn the computer right-side up with the front toward you. Remove the Phillips PM2.58.0 screw (1) that secures the top cover trim to the computer. Remove the top cover trim (2).

Remove the top cover trim.
Reverse this procedure to install the top cover trim.

Display switch module

Description Display switch module for use in computer models with Intel processors (includes display switch module cable) Display switch module for use in computer models with AMD processors (includes display switch module cable) Spare part number 448435-001 432993-001
Before removing the display switch module, follow these steps: 1. 2. 3. 4. 5. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 47). Remove the following components: a. b. c. d. e. f. g. h. Hard drive (see Hard drive on page 52) Optical drive (see Optical drive on page 59) Switch cover (see Switch cover on page 61) Keyboard (see Keyboard on page 63) Speaker assembly (see Speaker assembly on page 66) Display assembly (see Display assembly on page 69) Top cover (see Top cover on page 75) Top cover trim (see Top cover trim on page 87)
Remove the display switch module: 1. Remove the Phillips PM2.55.0 screw (1) that secures the display switch module to the fan/heat sink assembly.
Remove the display switch module (2).
Reverse this procedure to install the display switch module.

Rear USB board

Description Rear USB board (includes rear USB board cable) Spare part number 449762-001
Before removing the rear USB board, follow these steps: 1. 2. 3. 4. 5. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. Disconnect all external devices connected to the computer. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. Remove the battery (see Battery on page 47). Remove the following components: a. b. c. d. e. f. g. Hard drive (see Hard drive on page 52) Optical drive (see Optical drive on page 59) Switch cover (see Switch cover on page 61) Keyboard (see Keyboard on page 63) Speaker assembly (see Speaker assembly on page 66) Display assembly (see Display assembly on page 69) Top cover (see Top cover on page 75)

i. j. k. l.

Audio board (see Audio board on page 97) Front USB board (see Front USB board on page 84) Top cover trim (see Top cover trim on page 87) System board (see System board on page 92)
Remove the fan/heat assembly: 1. 2. 3. Turn the system board upside down, with the expansion port 3 and external monitor port toward you. Disconnect the fan cable (1) from the system board. Loosen the three Phillips PM2.55.0 captive screws (2) that secure the fan/heat sink assembly to the system board.
100 Chapter 4 Removal and replacement procedures
Remove the fan/heat sink assembly (3). NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink assembly and system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach the assembly.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink assembly (1), (2), and (3), the system board components (4) and (6), and the processor (5) each time the fan/heat sink assembly is removed. Thermal material must be installed on all surfaces before the fan/heat sink assembly is reinstalled. Thermal material is included with all fan/heat sink assembly, system board, and processor spare part kits.
If it is necessary to replace the heat sink, loosen the two Phillips PM2.54.0 captive screws (1) that secure the heat sink to the system board.
Component replacement procedures 101
Remove the heat sink (2). NOTE: Due to the adhesive quality of the thermal material located between the heat sink and system board components, it may be necessary to move the heat sink from side to side to detach the assembly.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink (1), (2), and (3), and the system board components (4), (5), and (6) each time the heat sink is removed. Thermal material must be installed on all surfaces before the heat sink is reinstalled. Thermal material is included with all heat sink and system board spare part kits.
Reverse this procedure to install the fan/heat sink assembly and heat sink.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options. NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

Main menu

Select System information To Do This View and change the system time and date. View identification information about the computer. View specification information about the processor, memory size, system BIOS, and keyboard controller version (select models only).
108 Chapter 5 Setup Utility

Security menu

Select Administrator password Power-On Password To Do This Enter, change, or delete an administrator password. Enter, change, or delete a power-on password.
System Configuration menu
Select Language Support Boot Options To Do This Change the Setup Utility language. Set the following boot options: f10 and f12 Delay (sec.)Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds each (0. 5, 10, 15, 20). CD-ROM bootEnable/disable boot from CD-ROM. Floppy bootEnable/disable boot from Floppy. Internal Network Adapter bootEnable/disable boot from Internal Network Adapter. Boot OrderSet the boot order for: Button Sound (select models only) Virtualization Technology Processor C4 State USB Floppy ATAPI CD/DVD ROM Drive Hard drive USB Diskette on Key USB Hard drive Network adapter
Enable/disable the Quick Launch Button tapping sound. Enable/disable the processor Virtualization Technology. Enable/disable the processor C4 sleep state.

Diagnostics menu

Select Hard Disk Self Test To Do This Run a comprehensive self-test on the hard drive. NOTE: On models with two hard drives, this menu option is called the Primary Hard Disk Self Test. Secondary Hard Disk Self Test (select models only) Memory Test Run a comprehensive self-test on a secondary hard drive. Run a diagnostic test on the system memory.

Setup Utility menus 109

Specifications

Computer specifications

Metric Dimensions Height (front to back) Width Depth Weight (with optical drive, hard drive, and battery) Second hard drive adds: Camera adds: Input power Operating voltage Operating current Temperature Operating (not writing to optical disc) Operating (writing to optical disc) Nonoperating Relative humidity Operating Nonoperating Maximum altitude (unpressurized) Operating (14.7 to 10.1 psia) Nonoperating (14.7 to 4.4 psia) Shock Operating Nonoperating Random vibration 125 g, 2 ms, half-sine 200 g, 2 ms, half-sine -15 m to 3,048 m -15 m to 12,192 m -50 ft to 10,000 ft -50 ft to 40,000 ft 10% to 90% 5% to 95% 0C to 35C 5C to 35C -20C to 60C 32F to 95F 41F to 95F -4F to 140F 18.5 V dc @ 3.5 A - 65 W 3.5 A or 4.74 A 3.16 to 4.18 cm 39.60 cm 28.50 cm 3.54 kg 0.13 kg 0.009 kg 1.26 to 1.65 in 15.59 in 11.22 in 7.80 lbs 0.28 lbs 0.02 lbs U.S.

feet locations 54 spare part number 23, 37, 54 fingerprint reader 105 fingerprint reader board spare part numbers 36, 38 fingerprint reader board cable, illustrated 29 fingerprint reader board, spare part number 21, 75 fn key 12 front components 14 front USB board removal 84 spare part number 21, 37, 84 front USB board cable, illustrated 29 function keys 12 G graphics, product description grounding equipment and methods 44
H hard drive precautions 41 product description 4 removal 52 spare part numbers 23, 30, 34, 35, 37, 38, 52 specifications 113 hard drive bays 17 hard drive cover illustrated 28 removal 52 Hard Drive Hardware Kit, spare part number 23, 37 hard drive self test 109 HD-ROM Combo Drive precautions 41 removal 59 spare part number 25, 30, 36, 59 specifications 115 HDMI port, location 16

Index 163

headphone jack location 14 pin assignments 150 headset, spare part number 31, 32 hinge removal 72 spare part number 33, 73 hinge cover removal 73 spare part number 27, 33, 73 hinges spare part numbers 26 I I/O address specifications 122 infrared emitter, spare part number 31, 34 infrared lens 14 interrupt specifications 119 inverter illustrated 20 removal 50, 51 spare part numbers 26, 33, 50 J jacks audio-in 14 audio-out 14 audio-out S/PDIF 14 headphone 14 microphone 14 modem 15 network 15 RJ-RJ-S-Video-out jack 15 K keyboard components 12 product description 8 removal 63 spare part numbers 20, 35, 63 keypad keys 12 keys arrow 12 caps lock key 12
embedded numeric keypad 12 fn 12 function 12 num lock 12 Windows applications 12 Windows logo 12 L language support 109 left-side components 15 lights battery 14 caps lock 10 drive 14 num lock 9 power 14 wireless 14 M Main menu 108 mass storage devices, spare part numbers 30 media button 11 memory map specifications 126 memory module product description 4 removal 54 spare part numbers 25, 35, 36, 54 memory/WLAN module compartment 17 memory/WLAN module compartment cover illustrated 28 removal 55 microphone location 9 removal 73 spare part number 27, 33, 74 microphone jack location 14 pin assignments 150 model name 1 modem jack location 15 pin assignments 152 modem, product description 6
monitor port location 15 pin assignments 151 mouse, spare part numbers 31, 33, 34 N navigating in the Setup Utility 106 network jack location 15 pin assignments 152 next/fast forward button 11 num lock key 12 num lock light 9 O operating system, product description 8 optical drive location 15, 17 precautions 41 product description 5 removal 59 spare part numbers 25, 30, 59 specifications 114, 115, 116 optical drive connector board removal 94 spare part number 22, 33, 94 P packing guidelines 43 password clearing 45 passwords 109 pin assignments audio-in 150 audio-out 150 external monitor 151 headphone 150 microphone 150 modem 152 monitor 151 network 152 RJ-RJ-S-Video-out 153 Universal Serial Bus (USB) 153 plastic parts 40

HP Pavilion dv9730ca Entertainment Notebook PC

Datasheet

The HP Difference*
Enjoy high-gloss, sophisticated style with HP Imprint Radiance Imprint Finish. Play high-definition DVD movies using the built-in HD DVD-ROM drive and watch them on TV with with the HDMI port. Get sharp, realistic images for 3D games and video editing from the NVIDIA GeForce Go 7150M 7150M graphics card and up to 1023MB shared video memory. Expand your storage and back up your data with dual hard drives. Chat face-to-face or take pictures and video clips using the HP Webcam and Integrated Microphone. Microphone. Transfer photos and files quickly and easily using the 5-in-1 digital media reader. Reduce your impact on the environment with this ENERGY STAR-certified system and HP's innovative innovative Windows Vista Business. recommendstake-back options, including trade-in, recycling and donation.
HP recommends Windows Vista Business.
Key Specifications Genuine Windows Vista Home Premium(1)(20a) AMD Turion 64 X2 Dual-Core Mobile Technology TL-64 (2) (2a) (3a) (4b) 17.0" WXGA+ High-Definition(8) BrightView Widescreen Display (1440 (1440 x 900) NVIDIA GeForce 8400M GS with up to 1023MB Total Graphics Memory Memory with 256MB dedicated 2048MB DDR2 System Memory (2 Dimm) 320GB (5400RPM) Hard Drive Dual HDD - 160GB + 160GB(SATA) (7) HD DVD ROM with SuperMulti DVDR/RW Double Layer (14) (16b) Wireless LAN 802.11a/b/g/n & Bluetooth (10) (10a)
Designed for your life For those who want innovative digital entertainment capability coupled with with desktop-replacement performance, the HP Pavilion dv9700 series Entertain Entertainment Notebook PC delivers! Dual hard drives provide extra storage storage for media files and an easy backup solution. Dual headphone jacks jacks and Altec Lansing audio allow you to share your entertainment. And And AMD mobile dual-core technology enables use of multiple demanding demanding applications, such as photo editing, DVD burning and playing playing a game, at the same time. This 7.7 lb (starting weight) light notebook notebook delivers desktop-comparable performance with its 17.0" High-Definiti High-Definition BrightView widescreen display and separate numeric keypad. keypad.
Unsurpassed Style HP innovation and technology leadership helps you work faster, connect in HP innovation is most visible in its breakthrough notebook PC designs that in new ways and play more. that truly integrate fashion and technology for todays mobile, digital lifestyle. lifestyle. High-gloss HP Imprint Finish encases the elegant, curvilinear form HP Webcam and Integrated Microphone. Turn your next instant message form and is more durable than traditional painted surfaces. It features a subtle message into a live video chat with the integrated webcam, omnidirectional subtle HP-exclusive Radiance pattern that influenced by the emerging trend omnidirectional microphone and IM solution of your choice. Optimized trend towards ornamental design. Building on the original design of concentric Optimized for low-light environments, it's great for capturing short videos concentric waves, Radiance is an ornate mixture of ripples on a sea of radial videos or photos to e-mail to friends or share on your favorite social networki radial lines speaking to the fluid way we've come to live and connect. Encouraging networking site. Encouraging more direct interaction, the backlit media control panel responds LightScribe Direct Disc Labeling. Create custom laser-etched disc labels responds to the touch or sweep of a finger. HPs Notebook Design Group has labels right in the drive with LightScribe and preinstalled Roxio ExpressLabele has been recognized by distinguished design institutions: International CES ExpressLabeler. Just burn data on the disc, flip it over and burn the cover CES Innovations Design and Engineering Awards; iF International Forum Design cover image using any scanned image and/or text. Free label designs and Design Award; Industrial Design Excellence Awards; ID Magazine Annual and color background discs in five vivid shades are now available. Visit Annual Review; Good Design Awards. Visit the LightScribe Web site for more information.

HP Radiance Imprint Finish

HP Mobile Remote Control

Award-Winning Support Mobile Entertainment HP Help and Support provides best-in-class service when and how you need Personal entertainment is now even easier to enjoy with an updated menu need it. menu and built-in demos. Providing more choices than ever, HP QuickPlay QuickPlay enables access to DVDs, videos, photos, music, karaoke, games, One-year limited hardware and software games, Internet TV, and streamed or recorded TV (with an optional TV Tuner) software warranty with 24/7 phone support support Tuner) at the touch of a button. Watch DVD movies on the full screen using Toll-free phone support during warranty using simple media controls. Add music to your slide shows or videos with warranty @ 1.800.HPINVENT (1.800.474.6836) with drag-and-drop functionality. Watch Internet TV. Throw an impromptu (1.800.474.6836) in the U.S. and Canada impromptu karaoke party or play preinstalled games from leading brands. Canada brands. Find and stream media from universal plug-and-play devices such such as Windows Media Connect. Listen without disturbing others with includedEmail and real-time chat support for the the life of the product by clicking on the included stereo earbud headphones. And control content from up to 10 feet the feet away with the HP Mobile Remote Control that can be stored in the ExpressCard desktop "help" icon Easy-to-use dashboard for system diagnostics ExpressCard slot for convenience. Its time to play! diagnostics and updates with preinstalled Designed for your life preinstalled HP Advisor For those who want innovative digital entertainment capability coupled with with desktop-replacement performance, the HP Pavilion dv9700 series Entertainment Entertainment Notebook PC delivers! Dual hard drives provide extra storage storage for media files and an easy backup solution. Dual headphone jacks jacks and Altec Lansing audio allow you to share your entertainment. And And AMD mobile dual-core technology enables use of multiple demanding demanding applications, such as photo editing, DVD burning and playing playing a game, at the same time. This 7.7 lb (starting weight) light notebook notebook delivers desktop-comparable performance with its 17.0" High-Definition High-Definition BrightView widescreen display and separate numeric keypad. * All disclaimers are shown at the bottom of page 2. keypad. HP innovation and technology leadership helps you work faster, connect in in new ways and play more.

Specifications

Operating System Processor Processor Speed Processor Cache Bus Speed Memory Genuine Windows Vista Home Premium(1)(20a) AMD Turion 64 X2 Dual-Core Mobile Technology TL-64 (2) (2a) (3a) (4b) 2.2 GHz(4) 512KB+512KB L2 Cache Up to 1600MHz system bus running at AC/DC Mode 35 watt (4a) 2048MB DDR2 System Memory (2 Dimm) Max supported =4096MB (6a) Optional Accessories HP xb3000 Expansion Base- ES234AA#ABA HP QuickDock- ES631AA#ABA HP 8-cell Li-Ion Replacement Battery- EV087AA HP 90W AC Adapter- EH642AA#ABA HP 90W Auto/Air/AC Adapter- PC628A#ABA

Warranty and Support 1-Year Limited Hardware Warranty Toll Free Support (NA) Support 1-Year Free Hardware Technical Support 30-Days Free Limited Software Support (1 Year* Free Limited Software Support with Product Product Registration) *from date of purchase
Accessible Memory Slots 2 Slots Video Graphics Hard Drive Finish and Features Multimedia Drive Display Network Card Wireless Option Digital Media Fax/Modem Audio Keyboard Pointing Device PC Card Slots NVIDIA GeForce 8400M GS with up to 1023MB Total Graphics Memory with 256MB dedicated dedicated 320GB (5400RPM) Hard Drive Dual HDD - 160GB + 160GB(SATA) (7) HP Imprint Finish & HP Pavilion WebCam with Integrated Microphone HD DVD ROM with SuperMulti DVDR/RW Double Layer (14) (16b) 17.0" WXGA+ High-Definition(8) BrightView Widescreen Display (1440 x 900) Integrated 10/100/1000 Gigabit Ethernet LAN (RJ-45 connector)(9) Wireless LAN 802.11a/b/g/n & Bluetooth (10) (10a) 5-in-1 integrated Digital Media Reader for Secure Digital cards, MultiMedia cards, Memory Memory Stick, Memory Stick Pro, or xD Picture cards(17a) High speed 56k modem(11) Altec Lansing 101-key compatible Notebook keyboard with scroll bar and integrated numeric keypad 2 Quick Launch Buttons-HP Quick Play Menu and DVD Touch Pad with On/Off button and dedicated vertical scroll Up/Down pad 1 ExpressCard/54 Slot (also supports ExpressCard/34) 4 Universal Serial Bus (USB) 2.Headphone out 1 microphone-in 1 HDMI 1 VGA (15-pin) 1 TV-Out (S-video) 1 RJ-11 (modem) 1 RJ -45 (LAN) 1 notebook expansion port IEEE 1394 Firewire (4-pin) 1 Consumer IR

Software

Security and Support Symantec Norton Internet Security 2008 (including 60 days complimentary live update)(15) HP Help & Support Center HP PC Recovery (Softthinks Restore Solution) HP Wireless Home Network Setup HP Total Care Advisor
Productivity and Finance Microsoft Works Finance Microsoft Office 2007 Student and Teacher Edition: 60 Day Trial Version(19) Multimedia HP PhotoSmart Essentials HP Quick Play Muvee autoProducer Cyberlink DVD Suite Adobe Acrobat Reader HP Games Powered by Wild Tangent
Internet Solutions Internet Solutions (Up to 3 months service included (13) ) * Bell Sympatico High Speed Internet * EastLink High Speed Internet Access * Shaw High-Speed Internet Access Visit www.hp.ca/internetoffers for details.
External Notebook Ports Ports Dimensions Weight What's in the box Security
HP recommends Windows Vista Vista Business. HP recommends Windows Business.
15.16 (L) X 11.22" (W) X 1.65"(H) 7.7lbs(12) Mobile Stereo Earbud Headphones (1 pair) HP Mobile Remote Control Kensington MicroSaver lock slot Power-on password Accepts 3rd party security lock devices 90W AC Adapter 8-Cell Lithium-Ion battery HP xb3000 Expansion Base- ES234AA#ABA HP QuickDock- ES631AA#ABA HP 8-cell Li-Ion Replacement Battery- EV087AA HP 90W AC Adapter- EH642AA#ABA HP 90W Auto/Air/AC Adapter- PC628A#ABA

Power Optional Accessories
Visit www.hp.ca for more details!
(7) Certain Windows Vista product features require advanced or additional hardware. See 1 GB = 1 billion bytes. Actual formatted capacity is less. Since CPU power is dedicated to support HD DVD or Blu-ray playback function, it is recommende (8) See www.microsoft.com/windowsvista/getready/hardwarereqs.mspx and www.microsoft.com/windowsvista/getready/capable.mspx files) is required to view high-definition images. High-Definition content (e.g. WMV HD recommended to close all other applications before launching HD DVD or Blu-ray playback. www.microsoft.com/windowsvista/getready/capable.mspx for details. Windows Vista Upgrade images. Most current DVDs do not provide high-definition images. playback. HD DVD movies will only play through HP QuickPlay software. For some HD-DVD (9) Upgrade Advisor can help you determine which features of Windows Vista will run on your Actual data transfer rates will vary. HD-DVD or Blu-ray titles to play on an external display, an HDMI digital connection may (10) your computer. To download the tool, visit www.windowsvista.com/upgradeadvisor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company may be required with HDCP support by the external display. This PC can produce up to (2) Speeds listed for AMD Turion or Athlon 64 Processors are maximum performance Company under license. to 1080p resolution on an external display. This requires a 1080p capable HD TV or monitor. performance levels on AC power. The processor speed is reduced up to approximately 80% (10a)Sp monitor. Advanced Access Content System (AACS) keys are integrated into your PC for 80% on battery power to optimize battery life. Please go to for more details on battery life ecifications for the 802.11n WLAN are draft specifications and are not final. This may affect for copy protection purposes. Occasional renewal of the AACS key is required, and easily life conservation. affect the ability of the PC to communicate with other 802.11n WLAN devices. Wireless easily done by connecting to the Internet. (2a) (17a) This system requires a separately purchased 64-bit operating system and 64-bit software Wireless access point and Internet service sold separately. Digital Media Slot supports MS, MSP, MMC, SD, XD formats. To avoid damaging the software products to take advantage of the 64-bit processing capabilities of AMD Turion (11) Maximum achievable download speeds are currently unknown, may not reach 56Kbps the card or computer do not insert any type of adapter, or mini format memory card, into Turion 64 X2 Dual-Core & Athlon 64 X2 Dual-Core technology. Dual-core processing 56Kbps and will vary with line conditions. Upload speeds are less and also will vary. into the Digital Media Slot. Mini/Reduced flash memory cards require separately purchased (12) processing available with AMD Turion 64 X2 Dual-Core & Athlon 64 X2 Dual-Core Weight will vary by configuration. purchased adapter. Dual-Core technology is a recent technology innovation designed to improve performance (13) Internet access may require payment of additional fees or subscription for use. A valid (19) The Microsoft Office Student and Teacher Edition 2008 is a trial version; functionality performance of this system. Give the wide range of software applications available, performance credit card may be required to initiate service. High-speed internet access options valid functionality is reduced after 60 days. The full version is sold separately. performance of a system including a 64-bit operating system and a dual-core processor options are not available in all provinces and territories in Canada. Communication charges (20a) Up to 12GB of the hard drive is reserved for the system recovery software. processor will vary. charges may apply. For additional terms and conditions, visit www.hp.ca/internetoffers Actual product may vary from image shown on datasheet. All hardware and software specificati (3a) AMD's numbering is not a measurement of higher performance. www.hp.ca/internetoffers. specifications are subject to change without notice. HP and the invent signature are trademarks (4) (14) GHz refers to internal clock speed of the processor. Other factors besides clock speed trademarks of the Hewlett-Packard Company. All other products names mentioned herein speed may impact system and application performance. HD DVD movies will only play through HP QuickPlay software. herein may be trademarks of their respective companies. 2008 Hewlett-Packard Company. (4a) (15) Actual bus speed is less. Listed bus speed represents the equivalent effective throughput Internet access required and sold separately. Company. All rights reserved. 12/04/07_d1 jf Product Number: KC332UA#ABC (16b) throughput for data. Blu-ray Discs cannot be played on this Notebook PC. As HD DVD is a new format containing (4b) Dual Core is a new technology designed to improve performance of certain software containing new technologies, certain disc, digital connection, compatibility and/or performance software products. Check with the software provider to determine suitability. Not all customersperformance issues may arise, and do not constitute defects in the product. Flawless playback customers or software applications will necessarily benefit from use of this technology. playback on all systems is not guaranteed. Make sure your AC Adapter is plugged in to (6) Shared video memory (UMA) uses part of the total system memory for video performance. to an external power source while viewing HD DVD or Blu-ray content for best performance. performance. System memory dedicated to video performance is not available for other performance. other use by other programs. Since CPU power is dedicated to support HD DVD or Blu-ray playback function, it is recommended (6a) 4 GB Memory: Up to 1 GB may not be available due to 32-bit operating system resource recommended to close all other applications before launching HD DVD or Blu-ray playback. resource requirements. playback. HD DVD movies will only play through HP QuickPlay software. For some HD-DVD (7) 1 GB = 1 billion bytes. Actual formatted capacity is less. HD-DVD or Blu-ray titles to play on an external display, an HDMI digital connection may (8) High-Definition content (e.g. WMV HD files) is required to view high-definition images. may be required with HDCP support by the external display. This PC can produce up to images. Most current DVDs do not provide high-definition images. to 1080p resolution on an external display. This requires a 1080p capable HD TV or monitor. (9) Actual data transfer rates will vary. monitor. Advanced Access Content System (AACS) keys are integrated into your PC for (10) Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company for copy protection purposes. Occasional renewal of the AACS key is required, and easily