Maintenance and Service Guide
HP Pavilion dv6000 Notebook PC
Document Part Number: 416618-003

April 2007

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.
Copyright 2006, 2007 Hewlett-Packard Development Company, L.P. Microsoft, Windows and Windows Vista are either trademarks or registered trademarks. Intel, Core, and Celeron are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries and regions. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. SD Logo is a trademark of its proprietor. AMD, the AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide HP Pavilion dv6000 Notebook PC Third Edition: April 2007 First Edition: August 2006 Document Part Number: 416618-003

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1 Product Description
1.1 1.2 1.3 1.4 1.5 Features. 12 Resett ing the Computer. 14 Power Management. 15 External Components. 16 Design overview. 121

2 Troubleshooting

2.1 Setup Utility in Windows XP. 21 Using the Setup Utility. 21 Setup Utility Menus. 25 2.2 Setup Utility in Windows Vista. 28 Using the Setup Utility. 28 Setup Utility Menus. 211 2.3 Troubleshooting Flowcharts. 215
3 Illustrated Parts Catalog
3.1 3.2 3.3 3.4 3.5 3.6 3.7 Serial Number Location. 31 Computer Major Components. 32 Display Assembly Components. 322 Mass Storage Devices. 324 Plastics Kit. 326 Miscellaneous. 328 Sequential Part Number Listing. 331
4 Removal and Replacement Preliminaries
4.1 Tools Required. 4.2 Service Considerations. Plastic Parts. Cables and Connectors. 4.3 Preventing Damage to Removable Drives. 4.4 Preventing Electrostatic Damage. 4.5 Packaging and Transporting Precautions. 4.6 Workstation Precautions. 4.7 Grounding Equipment and Methods. 47

Table 1-6 Top Components, Part 2 (Continued)
Item 3 Component Previous/rewind button Function When a disc is playing in the optical drive: Plays the previous track or chapter, when pressed once. Rewinds when pressed with the fn key. When a disc is in the optical drive and is Not playing, plays the disc. Playing, pauses the disc. When a disc is playing in the optical drive: Play the next track or chapter, when pressed once. Fast forwards when pressed with the fn key. When a disc is playing in the optical drive, stops the current disc activity.

Play/pause button

Next/fast forward button

Stop button

The computer TouchPad components are shown below and described in Table 1-7.

TouchPad Components

Table 1-7 Touchpad Components
Item 5 Component TouchPad light TouchPad Left and right TouchPad buttons TouchPad on/off button TouchPad vertical scroll zone Function Blue: TouchPad is enabled. Amber: TouchPad is disabled. Moves the pointer and selects or activates items on the screen. Function like the left and right buttons on an external mouse. Enables/disables the TouchPad. Scrolls up or down.
The external components on the bottom of the computer are shown below and described in Table 1-8.

Bottom Components

Table 1-8 Bottom Components
Item 3 Component Battery bay Battery release latch Optical drive Function Holds the battery. Releases the battery from the battery bay. Reads an optical disc.
Table 1-8 Bottom Components (Continued)
Item Component Memory module compartment Vents (5) Function Contains the memory module slots, the Mini Card slot, and the RTC battery. Enable airflow to cool internal components. fan starts up The computerto cool internal automatically components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. 6 Hard drive bay Holds the hard drive.

1.5 Design overview

This section presents a design overview of key parts and features of the computer. Refer to Chapter 3, Illustrated Parts Catalog, to identify replacement parts, and Chapter 5, Removal and Replacement Procedures, for disassembly steps. The system board provides the following device connections:
AMD Turion and Mobile AMD Sempron processors Audio Display ExpressCard Fan Hard drive Intel Core Duo and Celeron processors Keyboard and TouchPad Memory module Mini Card module
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. To start the Setup Utility, turn on or restart the computer, and then press f10 while Press <F10> to enter setup is displayed in the lower-left corner of the screen. 2. Select Exit > Load Setup Defaults, and then press enter. 3. When the Setup Confirmation is displayed, press enter to save your preferences. 4. To set your preferences and exit the Setup Utility, press f10, and then follow the instructions on the screen. The Setup Utility default settings are set when you exit the Setup Utility and go into effect when the computer restarts.
This guide describes the Setup Utility features recommended for all users. For more information about the Setup Utility features recommended for advanced users only, refer to Help and Support, which is accessible only when the computer is in Windows. The Setup Utility features available for advanced users include a hard drive self-test, a Network Service Boot, and settings for boot order preferences. The <F12> to boot from LAN message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt for a Network Service Boot.
The Press <ESC> to change boot order message that is displayed in the lower-left corner of the screen each time the computer is started or restarted in Windows is the prompt to change the boot order.
The menu tables in this section provide an overview of Setup Utility options. menu items Some of the SetupbyUtility computer. listed in this chapter may not be supported your
Select Language Support Enhanced SATA support (select models only) To Do This Change the Setup Utility language. Enable/disable enhanced SATA mode.
Button Sound (select models only) Video memory up to (select models only)
Enable/disable the Quick Launch Button tapping sound. Select the amount of video memory.
Select Hard Disk Self Test To Do This Run a comprehensive self-test on the hard drive. two hard drives, On models withthe Primary Hardthis menu option is called Disk Self Test. Secondary Hard Disk Self Test (select models only) Run a comprehensive self-test on a secondary hard drive.
2.3 Troubleshooting Flowcharts
Table 2-5 Troubleshooting Flowcharts Overview
Flowchart 2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Description Flowchart 2.1Initial Troubleshooting Flowchart 2.2No Power, Part 1 Flowchart 2.3No Power, Part 2 Flowchart 2.4No Power, Part 3 Flowchart 2.5No Power, Part 4 Flowchart 2.6No Video, Part 1 Flowchart 2.7No Video, Part 2 Flowchart 2.8Nonfunctioning Docking Device (if applicable) Flowchart 2.9No Operating System (OS) Loading Flowchart 2.10No OS Loading, Hard Drive, Part 1 Flowchart 2.11No OS Loading, Hard Drive, Part 2 Flowchart 2.12No OS Loading, Hard Drive, Part 3 Flowchart 2.13No OS Loading, Diskette Drive

Item 19 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries or regions listed below. These countries or regions are categorized as most of the world 2 (MOW2). Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco 407674-002 Spare Part Number
The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan 407674-003
802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the countries or regions listed below. These countries or regions are categorized as the rest of the world (ROW). China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea
Uruguay Venezuela 407674-004
802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, UAE, Ukraine.
Item 19 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania 407674-291 407160-001 Spare Part Number
Russia Saudi Arabia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Turkey The United Kingdom The United States Uzbekistan Vietnam
Item 19 Description Mini Card modules (Continued) 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407160-002 Spare Part Number
Uruguay Venezuela 407159-001
802.11b/g WLAN Mini Card module for use with all computer models in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal Romania

3.5 Plastics Kit

Plastics Kit Components
Table 3-4 Plastics Kit Spare Part Number Information
Item Description Plastics Kit 3 Spare Part Number 438368-001
Includes: ExpressCard slot bezel Hard drive cover (includes 2 captive screws, secured by C-clips) Memory module compartment cover (includes 2 captive screws, secured by C-clips)

3.6 Miscellaneous

Table 3-5 Spare Parts: Miscellaneous
Description AC adapters HP 90W PFC AC Adapter HP 90W non-PFC AC Adapter HP 65W AC Adapter DVB-T TV tuner Analog TV tuner Carrying case Composite S-Video and audio input cable Headset Backpack HP Remote Control HP Remote Control Logo Kit Optical wired mouse RF cable RF input adapter cable TV tuner remote control USB infrared receiver Remote control, ExpressCard Remote control, ExpressCard (EMEA) Infrared emitter TV tuner, ExpressCard 432309-001 432310-001 402018-001 412175-001 407941-001 418162-001 407939-001 371693-001 405527-001 407313-001 435743-001 431434-001 436238-001 408485-001 407940-001 408479-001 408483-001 439128-001 439254-001 439129-001 439130-001 Spare Part Number
Table 3-5 Spare Parts: Miscellaneous (Continued)
Description TV tuner antenna Wireless laser mouse USB travel mouse Power cords For use with all computer models in the following countries or regions: Australia and New Zealand Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and the United States Denmark Israel Italy Korea Switzerland The United Kingdom and Hong Kong 394279-011 394279-021 394279-001 394279-081 394279-BB1 394279-061 394279-AD1 394279-111 394279-031 Spare Part Number 439131-001 430958-001 435836-001
For use only with computer models using Intel processors in the following countries or regions: Japan The Peoples Republic of China For use only with computer models using AMD processors in India 394279-291 394279-AA1 394279-D61
Description Spare Part Number
Screw Kits (includes the following screws; refer to Appendix A, Screw Listing, for more information on screw specifications and usage) For use only with computer models using Intel processors For use only with computer models using AMD processors Phillips PM3.03.0 screw Phillips PM2.510.0 screw Phillips PM2.57.0 screw Phillips PM2.55.0 screw Phillips PM2.54.0 screw 434747-001 431432-001
Phillips PM2.06.0 Screw Phillips PM2.05.0 captive screw Phillips PM2.04.0 screw Phillips PM2.03.0 screw
3.7 Sequential Part Number Listing
Table 3-6 Spare Parts: Sequential Part Number Listing
Spare Part Number 364727-002 371693-001 394279-001 394279-011 394279-021 Description USB digital drive (not illustrated) Headset Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States Power cord for use in Australia Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Power cord for use in the United Kingdom and Hong Kong Power cord for use in Italy Power cord for use in Denmark Power cord for use in Switzerland Power cord for use only with computer models using Intel processors in Japan Power cord for use only with computer models using Intel processors in the Peoples Republic of China Power cord for use in Korea Power cord for use in Israel Power cord for use only with computer models using AMD processors in India HP 65W PFC AC Adapter Backpack

432296-001

432297-001

432298-001

432299-001

432301-001

Spare Part Number 432306-001 432307-001 432309-001 432310-001 432919-001 432921-001 433280-001 433281-001 Description 6-cell, 4.0-AHr battery 12-cell, 8.8-AHr battery HP 90W PFC AC Adapter HP 90W non-PFC AC Adapter Display enclosure for use with defeatured computer models Base enclosure for use with defeatured computer models (includes wireless switch) System board for use only with full-featured computer models using AMD processors with camera Display bezel for use with full-featured computer models without camera (includes microphone openings; does not include camera opening) Display bezel for use with defeatured computer models (does not include camera opening or microphone openings) Display Hinge covers for use with defeatured computer models (includes left and right display hinge covers) Mobile AMD Sempron 3500+ 1.80-GHz processor (includes thermal pad) 40-GB hard drive for use only with computer models using AMD processors (5400-rpm, includes bracket and connector) G72M system board for use only with full-featured computer models using Intel processors 945GM system board for use only with full-featured computer models using Intel processors 940GML system board for use only with defeatured computer models using Intel processors Intel Core Duo T7200 (2.00-GHz) processor
433282-001 433289-001 434414-001 434415-001 434722-001 434723-001 434724-001 434730-001
434731-001 434735-001 434740-001 434741-001 434742-001 434743-001 434747-001 434748-001 434985-001 434986-001 435743-001 436238-001 436257-001 436258-001 Intel Core Duo T5600 (1.83-GHz) processor Intel Celeron 420 (1.60-GHz) processor 256-MB memory module for use only with computer models using Intel processors (PC2-5300, 667-MHz, 1-DIMM) 512-MB memory module for use only with computer models using Intel processors (PC2-5300, 667-MHz, 1-DIMM) 1024-MB memory module for use only with computer models using Intel processors (PC2-5300, 667-MHz, 1-DIMM) 40-GB hard drive for use only with computer models using Intel processors (5400-rpm, includes bracket and connector) Screw Kit for use only with computer models using Intel processors Cable Kit Fan/heat sink assembly for use only with defeatured computer models using Intel processors Fan/heat sink assembly for use only with full-featured computer models using Intel processors HP Remote Control II Plus Optical wired mouse AMD Turion ML-60 2.0-GHz processor (includes thermal pad) 15.4-inch, WXGA, TFT display assembly with BrightView for use only with full-featured computer models using AMD processors with camera sold at Best Buy (includes camera and camera cable, microphones, and wireless antenna transceivers and cables) 15.4-inch, WXGA, TFT Antiglare display assembly for use only with full-featured computer models using AMD processors with camera sold at Best Buy (includes camera and camera cable, microphones, and wireless antenna transceivers and cables)

Table 4-2 lists the shielding protection provided by antistatic bags and floor mats. Table 4-2 Static-Shielding Materials
Material Antistatic plastic Carbon-loaded plastic Metallized laminate Use Bags Floor mats Floor mats Voltage Protection Level 1,500 V 7,500 V 5,000 V
Removal and Replacement Procedures
This chapter provides removal and replacement procedures. There are as many as 81 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement. Refer to Appendix A, Screw Listing, for detailed information on screw sizes, locations, and usage.

5.1 Serial Number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Serial Number Location

5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be referenced when removing computer components. Disassembly Sequence Chart

Section

Description
Preparing the Computer For Disassembly Battery

# of Screws Removed

loosened to remove the hard drive cover 6 removed to disassemble the hard drive loosened to remove the memory module compartment cover 0 2

Hard Drive

5.5 5.6
Computer Feet Memory Module

5.7 5.8

RTC Battery Mini Card Module
To prevent an unresponsive system and the display of a warning message, install only a Mini Card device authorized for use in your computer by the governmental agency that regulates wireless devices in your country or region. If you install a device and then receive a warning message, remove the device to restore computer functionality. Then contact technical support by selecting Start > Help and Support > Contact support. 1 to remove the optical drive 2 to remove the optical drive bracket 3 4

Optical Drive

5.10 5.11

Switch Cover Keyboard

Disassembly Sequence Chart (Continued)

Removing the Hard Drive Cover
5. Use the mylar tab 1 to lift the hard drive 2 until it disconnects from the computer. 6. Remove the hard drive from the hard drive bay.

Removing the Hard Drive

7. Remove the six Phillips PM3.03.0 screws 1 that secure the hard drive bracket to the hard drive. 8. Lift the bracket 2 straight up to remove if from the hard drive.
Removing the Hard Drive Bracket
Reverse the above procedure to install and reassemble the hard drive.

5.5 Computer Feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare part number 431430-001. The feet attach to the base enclosure in the locations illustrated below.

Computer Feet Locations

5.6 Memory Module
Memory Module Spare Part Number Information
For use only with computer models using Intel processors: 1024-MB 512-MB 256-MB For use only with computer models using AMD processors: 1024-MB 512-MB 256-MB 431403-001 431402-001 431401-001 434742-001 434741-001 434740-001
2. Loosen the two Phillips PM2.05.0 screws 1 that secure the memory module compartment cover to the computer. 3. Lift the left side of the memory module compartment cover 2, and then swing it to the right. 4. Remove the memory module compartment cover. module The memoryspare partcompartment cover is included in the Plastics Kit, number 431428-001.
Removing the Memory Module Compartment Cover
5. Spread the retaining tabs 1 on each side of the memory module socket to release the memory module. (The edge of the module opposite the socket rises away from the computer.) 6. Slide the module 2 away from the socket at an angle. designed with a to prevent Memory modules areinto the memory notch 3socket. incorrect installation module

Removing a Memory Module

Reverse the above procedure to install a memory module.

5.7 RTC Battery

RTC Battery Spare Part Number Information
RTC battery (includes 2-sided tape) 431436-001
1. Prepare the computer for disassembly (refer to Section 5.3). 2. Remove the memory module compartment cover (Section 5.6). 3. Disconnect the RTC battery cable 1 from the system board. 4. Remove the RTC battery 2. RTC battery is secured the by 2-sided tape. Thereplacement RTC batterytosparecomputer include 2-sided All part kits tape.

Removing the RTC Battery

Reverse the above procedure to install the RTC battery.

5.8 Mini Card Module

Mini Card Module Spare Part Number Information
802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW1 countries or regions listed below: Antigua & Barbuda Argentina Australia Bahamas Barbados Brunei Canada Chile Dominican Republic Guam Guatemala Hong Kong Panama India Indonesia Malaysia Mexico New Zealand 407674-001

802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the MOW2 countries or regions listed below: Aruba Austria Azerbaijan Bahrain Belgium Bermuda Bulgaria Cayman Islands Columbia Croatia Cyprus The Czech Republic Denmark Egypt El Salvador Estonia Finland France Georgia Germany Greece Hungary Iceland Ireland Italy Latvia Lebanon The Philippines Poland Portugal Romania Russia Serbia and Montenegro Singapore Slovakia Liechtenstein Lithuania Luxembourg Malta Monaco

407674-002

The Netherlands Norway Oman Slovenia South Africa Spain Sri Lanka Sweden Switzerland Turkey The United Kingdom Uzbekistan
Mini Card Module Spare Part Number Information (Continued)
802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in the ROW countries or regions listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407674-003
Uruguay Venezuela 407674-004 407674-291 407160-001
802.11b/g WLAN Mini Card module for use in Costa Rica, Israel, Kuwait, Thailand, UAE, Ukraine 802.11a/b/g WLAN Mini Card module for use only with computer models using Intel processors in Japan 802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the MOW countries or regions listed below: Antigua & Barbuda Argentina Aruba Australia Austria Azerbaijan Bahamas Bahrain Barbados Belgium Bermuda Brunei Bulgaria Canada The Cayman Islands The Czech Republic Chile Columbia Croatia Cyprus Denmark The Dominican Republic Egypt El Salvador Estonia Finland France Georgia Germany Greece Guam Guatemala Hong Kong Hungary Iceland India Indonesia Ireland Italy Latvia Lebanon Liechtenstein Lithuania Luxembourg Malaysia Malta Mexico Monaco The Netherlands New Zealand Norway Oman Panama Paraguay The Philippines Poland Portugal
Romania Russia Saudi Arabia Serbia and Montenegro Singapore Slovakia Slovenia South Africa Spain Sri Lanka Sweden Switzerland Taiwan Turkey The United Kingdom The United States Uzbekistan Vietnam
802.11a/b/g WLAN Mini Card module for use only with computer models using AMD processors in the ROW countries or regions listed below: China Ecuador Haiti Honduras Pakistan Peru Qatar South Korea 407160-002

Phillips PM2.57.0 Screw Locations
Table A-4 Phillips PM2.57.0 Screw (Continued)
Where used: 2 screws that secure the display assembly to the computer (documented in Section 5.14)
Where used: 2 screws that secure the display bezel to the display assembly (documented in Section 5.14)
Where used: 9 screws that secure the top cover to the computer (documented in Section 5.15)
Where used: 3 screws that secure the top cover support trim to the computer (documented in Section 5.15)
Where used: 1 One screw that secures the top cover support trim to the computer (documented in Section 5.15) 2 Two screws that secure the top cover to the computer (documented in Section 5.15)
Table A-5 Phillips PM2.03.0 Screw

Head Width 4.0 mm

Qty. 10
Where used: 2 screws that secure the optical drive bracket to the optical drive (documented in Section 5.9)
Phillips PM2.03.0 Screw Locations
Table A-5 Phillips PM2.03.0 Screw (Continued)
Where used: 2 screws that secure the power button board to the computer (documented in Section 5.13)
Where used: 4 screws that secure the display hinges to the display panel (documented in Section 5.14)
Phillips PM2.03.0 Screw Location
Where used: 2 screws that secure the Bluetooth module to the system board (documented in Section 5.17)
Table A-6 Phillips PM2.54.0 Screw

Qty. 2

Length 4.0 mm
Where used: 2 screws that secure the speaker assembly to the computer (documented in Section 5.12)
Phillips PM2.54.0 Screw Locations
Table A-7 Phillips PM2.04.0 Screw
Where used: 2 screws that secure the wireless antenna transceivers to the display enclosure (documented in Section 5.14)
Phillips PM2.04.0 Screw Locations
Table A-8 Phillips PM2.52.0 Screw

Head Width 6.0 mm

Qty. 3

Length 2.0 mm

Phillips PM2.52.0 Screw Locations
Backup and Recovery in Windows XP
Recovering System Information
Tools provided by the operating system and PC Recovery software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:
Backing up your information regularly to protect your important system files. Making a set of recovery discs (PC Recovery software feature). Recovery discs are used to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability. Creating system restore points (operating system feature). System restore points allow you to reverse undesirable changes to your computer by restoring the computer to an earlier state. Recovering a program or driver (PC Recovery software feature). This feature helps you reinstall a program or driver without performing a full system recovery. Performing a full system recovery (PC Recovery software feature). With PC Recovery, you can recover your full factory image if you experience system failure or instability. PC Recovery works from a dedicated recovery partition on the hard drive or from recovery discs you create.

You will need high quality CD-R, DVD-R, or DVD+R media (purchased separately).
and double-layer DVDRW are DVDRW/RRecovery Disc Creator software. not compatible with the PC
The computer must be connected to AC power during this process. Only one set of recovery discs can be created per computer.
Number each disc before inserting it into the computer optical drive. If necessary, you can exit the program before you have finished creating the recovery discs. The next time you open PC Recovery Disc Creator, you will be prompted to continue the disc creation process.
To create a set of recovery discs: 1. Select Start > All Programs > System Recovery > PC Recovery Disc Creator. The PC Recovery Disc Creator tool opens. 2. Click Next. will If you are operating the computer on battery power,goyou the be prompted to connect to AC power before you can to next step. 3. Select the type of disc you want to use and click Next. the and displays the The software examinescreateimage recovery discs. number of blank discs needed to your 4. Insert the first disc and follow the on-screen instructions to complete the creation of the recovery discs.
Reinstalling Software Programs and Drivers
If a program or driver preinstalled at the factory is accidentally erased or is damaged, the Application and Driver Recovery tool allows you to reinstall it. not this computer be reinstalled Softwaredisc provided withthe manufacturermustdownloaded from the provided by or from the manufacturer's Web site.
Before reinstalling the program, be sure it is fully uninstalled.
The Application and Driver Recovery tool replaces corrupted system files and reinstalls deleted system files within the program.
In most cases, if the program you are reinstalling is still on your computer, the reinstallation process does not affect your personal settings. In all cases, if a program has been deleted from your computer, the reinstallation process reinstalls the program or utility to the factory image but cannot restore your personal settings.
Reinstalling Preinstalled Programs and Drivers
1. Remove the program or driver: listed in Add or In some cases,Ifdrivers are notnot listed,thedoes notRemove be Programs list. the driver is it need to removed. a. Select Start > Control Panel > Add or Remove Programs. b. Click the program or driver you want to remove, and then click Change/Remove.
2. Select Start > All Programs > System Recovery > Application and Driver Recovery. The Application and Driver Recovery tool opens. 3. Select Application Installation or Driver Installation, and then click Next. 4. Follow the on-screen instructions to complete the program or driver recovery. 5. Restart the computer if prompted.

backpack, spare part number 328, 331 Backup and Recovery Windows Vista C1 Windows XP B1 backup suggestions B2, C2

Index1

caps lock key 112 caps lock light 114 carrying case, spare part number 328, 335 CMOS clearing 14 components bottom 119 front 16 keyboard 111 left-side 18 rear 18 right-side 110 top 113, 115, 118 composite S-Video and audio input cable, spare part number 328, 335 computer feet, locations 511 Computer Setup Advanced Menu 27, 214 File Menu 25, 212 Security Menu 26, 212 Tools Menu 26, 212 computer specifications 61 connector pin assignments external monitor E4 headphone E6 microphone E6 monitor E4 RJ-11 (modem) E5 RJ-45 (network) E2 S-Video-out E3 Universal Serial Bus (USB) E1 connectors, service considerations 42 consumer infrared lens 17
creating recovery discs Windows Vista C4 Windows XP B4 system restore point Windows Vista C3 Windows XP B3
deleting recovery partition Windows Vista C8 Windows XP B9 design overview 121 Digital Media Slot 19 disassembly sequence chart 53 diskette drive, OS loading problems 229 display assembly removal 533 spare part numbers 33, 336, 339, 341, 533 specifications 63 display bezel removal 537, 538 spare part numbers 322, 336, 340, 342, 538 Display Cable Kit, spare part number 323, 337, 545 display enclosure spare part numbers 342 display enclosure, spare part numbers 323, 336, 340 display hinge removal 542 spare part number 542

Index2

display hinge cover removal 542 spare part numbers 323, 337, 340, 342, 542 Display Hinge Kit, spare part number 323, 337, 542 display panel removal 541 spare part numbers 323, 336, 541 Display Screw Kit, spare part number 323, 337 docking device, troubleshooting 224 drive light 17 drives, preventing damage 43 DVB-T TV tuner, spare part number 328, 335 DVD button 116 DVD/CD-RW Combo Drive OS loading problems 230 precautions 43 removal 521 spare part number 321, 325, 337, 521 specifications 68 DVDRW/R and CD-RW Combo Drive OS loading problems 230 precautions 43 removal 521 spare part numbers 321, 325, 337, 521 specifications 610
electrostatic discharge 44, 48 expansion port ExpressCard assembly removal 556 spare part number 37, 342, 556 ExpressCard slot 110 ExpressCard slot bezel illustrated 326 removal 557 external monitor port location 18 pin assignments E4
fan/heat sink assembly removal 566 spare part numbers 37, 339, 341, 566 features 12 feet, locations 511 flowcharts, troubleshooting no audio 231, 232 no network/modem connection 236 no OS loading 225 no OS loading from diskette drive 229 no OS loading from hard drive 226, 227, 228 no OS loading from optical drive 230 no power 218, 220, 221 no video 222, 223

Index3

nonfunctioning device 233 nonfunctioning docking device 224 nonfunctioning keyboard 234 nonfunctioning pointing device 235 fn key 112 front components 16 function keys 112
headset, spare part number 328, 331 hinge removal 542 spare part number 323, 337, 542 hinge cover removal 542 spare part numbers 323, 542
grounding equipment and methods 47
I/O address specifications 615 infrared receiver, spare part numbers 328, 342 interrupt specifications 613 inverter removal 540 spare part number 323, 336, 540
hard drive OS loading problems 226 precautions 43 removal 57 spare part numbers 313, 325, 337, 340, 341, 342, 57 specifications 64 hard drive bay 120 Hard Drive Bracket Kit, spare part number 313, 325, 342, 57 hard drive bracket, removal 510 hard drive cover illustrated 326 removal 58 HDMI port 19 headphone jack location 17 pin assignments E6

Index4

keyboard removal 526 spare part numbers 35, 342, 343, 344, 526 troubleshooting 234 keyboard components 111 keypad keys 112
left-side components 18 Logo Kit, spare part number 328, 338
mass storage devices, spare part numbers 324
media button 116 memory module removal 512 spare part numbers 321, 337, 341, 512 memory module compartment 120 memory module compartment cover illustrated 326 removal 513 microphone location 114 removal 544 spare part number 323, 337, 544 microphone jack location 17 pin assignments E6 Mini Card module removal 516 spare part numbers 313, 315, 317, 319, 321, 332, 333, 334, 335, 516 modem jack location 19 pin assignments E5 modem, troubleshooting 236 monitor port location 18 pin assignments E4 mouse, spare part number 328, 329, 337, 341, 342
network jack location 19 pin assignments E2 network, troubleshooting 236 next/fast forward button 117 nonfunctioning device, troubleshooting 224, 233 num lock key 112 num lock light 114
optical drive location 110, 119 OS loading problems 230 precautions 43 removal 521 spare part numbers 321, 325, 521 specifications 68 optical drive bracket, removal 522
packing precautions 45 password clearing 14 performing a recovery Windows Vista C7 Windows XP B7 plastic parts 42 Plastics Kit contents 327 spare part number 37, 327, 338, 342 play/pause button 117 pointing device, troubleshooting 235 power button 114

Product environmental attributes - IT Eco Declaration 2004
Brand Manufacturer Manufacturers representative Contact person Postal address Postal code /City/ Country Telephone (incl. country code) Mobile phone (incl. country code) Fax (incl. country code) Internet site Additional information Logo Name: e-mail: Name: e-mail:
itecodeclaration.ww@hp.com
This declaration covers the below listed Information Technology product categories* with specified product identity (ID) such as type/model number.
Computer system unit CPU Display/ monitor Printer Copier Fax Mobile/portable computer Keyboard Multifunction product Scanner Server Digital Projector Camera
Other IT product, specify:
Black/white Colour Pages per minute: Product identity HP Pavilion dv6000 Notebook PC series & Compaq Presario V6000 Notebook PC series Issue date 01/10/2007 Guideline document June 2004 (Version of Guideline document used for completion of this declaration (month, year)) This IT Eco Declaration consists of three documents: Company environmental profile: Divided into two sections, legal and market requirements
Product environmental attributes: Divided into two sections, legal and market requirements Guideline document with extensive clarifications, comments and references. The latest version of all these documents can be downloaded from: www.itecodeclaration.org Notes: Voluntary vs compulsory requirements: Items marked V are voluntary to answer, all other items must be answered. The latest version of the Guideline document must be used. Specify in table above according to which version of the guideline document this declaration has been completed. This version of the IT Eco Declaration is adjusted to the document Product-related Environmental Attributes, issued by the European Association for Standardizing Information and Communication Systems (ECMA), TR/70, version 1999. This version of the IT Eco Declaration meets the basic principles of ISO14021:1999, Environmental labels and declarations Self-declared environmental claims (Type II environmental labelling). When references are given to standards like ISO, IEC and EN, the latest version should always be referred to. For telecommunication products, use eco declaration for telecommunication products. This IT Eco Declaration version can be used from October and shall be used for products announced after December 1 2003. The IT Eco Declaration is a system for declaration of environmental aspects of IT and telecom products, developed by the Nordic IT organisations, IT-Fretagen in Sweden, ITB in Denmark, IKT-Norge in Norway and TTK ry in Finland. This IT Eco Declaration may only be used after having signed a contract with at least one of these organisations.
Association of the Swedish IT and Telecom Industry www.itforetagen.se
Norwegian IT-companies Organisation www.ikt-norge.no
IT-Brancheforeningen Kontor & Data www.itb.dk
Finnish Association of Office Technology Traders www.ttkry.com

Version June 2004

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Copyright Association of the Swedish IT and Telecom Industry 2000. Reproduction of this form without permission is prohibited by the copyright law 1960:729. The prohibition includes any kind of reproduction, by electronic or any other means.

Product identity Issue date
HP Pavilion dv6000 Notebook PC series & Compaq Presario V6000 Notebook PC series

01/10/2007 Logo

Product environmental attributes - Legal requirements
Item P1 P1.1 P1.2 P1.3 P1.4 P1.5 Additional information regarding each item may be found under P14. Environmental conscious design Product parts are free from, i.e. less than 0.1% by weight (b.w.), CFCs & HCFCs, asbestos, PCB & PCT (3093/94/EEC, 76/769/EEC, 6th amendment, 99/77/EEC, 82/828/EEC) Components are free from, i.e. less than 0.1% b.w., mercury (Hg), except for small amounts of mercury which are allowed in light sources. (SE SFS 1998:944) Cadmium (Cd) content of colorants, stabilizers, and surface treatments does not exceed, 0.01% b.w., as specified in 76/769/EEC, 10th amendment, 1991/338/EEC. Paints are free from lead (Pb), i.e. less than 0.1% b.w., (76/769/EEC, 8th amendment, 89/677/EEC) Paints, coatings, plastics, rubbers and seals are free from flame retardants and/or plasticizers containing Short Chain Chlorinated Paraffines (SCCPs) with more than 0,1% by weight, 10-13 carbon atoms, minimum 48% chlorine by weight, CAS number 63449-39-8 (NO MVD regulation 1544, 2000.12.13 and FI 416/2003). If the product is intended for direct and prolonged skin contact, the surfaces do not release nickel (Ni) above levels specified in (76/769/EEC, 8th amendment, 94/27/EEC) Batteries If hazardous batteries are used in the product, they are labelled. (93/86/EEC). If batteries are used in the product they are free (<0.0005% by weight) from mercury (Hg) (98/101/EC) Electrical safety, EMC and connection to the telephone network The product meets the Low Voltage Directive (LVD) regarding electrical safety (73/23/EEC & 93/68/EEC) The product meets the EMC Directive regarding electromagnetic compatibility (89/336/EEC) If product is intended for connection to a public telecom network or contains a radio transmitter, it meets the EU R&TTE Directive (1999/5/EC) The product is CE-marked (93/68/EEC) Consumable materials If a photo conductor (drum, belt etc.) is used in the product, it is free (<0.01% by mass) from cadmium (Cd) (76/769/EEC and 91/338/EEC) If an ink is used in the product, it is free (<0.01% by mass) from cadmium (Cd) (91/338/EEC) If toner/ink (or corresponding) are used in the product, they are classified and if required labelled in accordance with EU directives Packaging materials The sum of the concentration levels of lead, cadmium, mercury, and hexavalent chromium present in packaging or packaging components does not exceed 0.01% by weight (100 ppm). (94/62/EC). The product packaging material is free from CFC/HCFC.

Requirement met Yes No n.a.
P1.6 P2 P2.1 P2.2 P3 P3.1 P3.2 P3.3 P3.4 P4 P4.1 P4.2 P4.3 P5 P5.1 P5.2
This product meets above listed legal requirements

Page 2 (5)

Product Identity Issue date
Product environmental attributes - Market requirements
Item P6 P6.1 P6.2 P6.3 P6.4 P6.5 V P6.6 P6.7 P6.8 P6.9 P6.10 V P6.11 P6.12 V P6.13 V = Voluntary to answer. Additional information regarding each item may be found under P14. Environmental conscious design Disassembly, recycling Gluing/welding of different material has been avoided. Plastic materials in covers/housing are free from surface coating. Mechanical plastic parts >100g, consist of one material or of easily separable materials. Plastic parts >25g, have material codes according to ISO 11469. Plastic parts are free from metal inlays or have inlays that can be removed with commonly available tools. If labels are required they should be separable. (This requirement does not apply to safety labels). Product lifetime Upgrading of the product can be done with commonly available tools Processor, memory and cards of various types can be changed/upgraded. Hard disk, CD/DVD drives and / or floppy drive can be changed/upgraded. Spare parts are available after end of production for: Material requirements Plastic parts >25g are free from PBB/PBDE, i.e less than 0.1% b.w. Plastic parts >25g are free from flame retardant substances/preparations above 0.1% classified as R45/46, R50/51/52/53 and R60/61 (67/548/EEC) Chemical specification of flame retardants in plastic parts >25g according to ISO 1043-4 declared below: Product cover/ housing: CM6140 C7230P Printed circuit boards: V P6.14 P6.15 P6.16 V P6.17 V P6.18 V P7 P7.1 P7.2 V P8 P8.1 Other plastic parts: Product cover/housing material type, specified according to ISO 1043-1 Material type ABS+PC Material type Electrical cable insulation material specification Light sources are free from mercury, i.e less than 0.1% b.w. If mercury is used specify: Number of lamps 1 & max. mercury per lamp >3 mg Mechanical plastic parts > 25g are free from lead (Pb), i.e. less than 0.1% b.w. Batteries Product is free from batteries defined as hazardous (91/157/EEC) Batteries are used that meet the European eco-label (EU Flower) criteria (2001/687/EC & 2001/686/EC) Energy consumption Material type PVC Other years
Product parts are free from beryllium (Be) and beryllium oxide (BeO), i.e. less than 0.1% b.w.
Note: For Monitors, PCs and Handheld PCs, energy consumption data are reported on Page 5 under Item P14, Additional Information.

n.a. V Maximum power Low power mode W W V Operation Off mode Deep sleep mode Sleep mode in 15 min min W W W n.a.
Sleep mode W If the product is in Stand by mode, it reverts to: Low power mode in V P8.2 P8.min
Deep sleep mode in min V Off mode in 2-sided printing/copying (duplex) from 1-sided originals is an integrated product function.

P8.4 P8.5 V P8.6 V V

Information about the energy save function is given in the user documentation. (Not applicable when no instruction is needed to operate the energy save function, i.e. the energy save function cannot be adjusted or inhibited by the user.) The product meets the requirements of ENERGY STAR. The product meets the requirements of GEEA. Display meets the energy save requirements of the European eco-label (EU Flower) (2001/686/EC & 2001/687/EC). Desktop or portable computer meets the energy save requirements of the European eco-label (EU Flower) (2001/686/EC & 2001/687/EC)

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Product environmental attributes - Market requirements (continued)
Item P9 P9.1 P9.2 V V = Voluntary to answer. Additional information regarding each item may be found under P14. Noise characteristics (Measured and declared according to ISO 7779 and ISO 9296) Declared A-Weighted Sound Power Level, LWAd (1B = 10 dB) Operating mode: LWAd : 4.0 B Idling mode: LWAd : 3.0 B The product meets the acoustic noise requirement of:
TCO Blue Angel European eco-label (EU Flower) Nordic Swan

P9.3 V

Declared A-Weighted Sound Pressure Level, LpAm (measured at the operator position if applicable; otherwise measured at the 1m bystander positions). Operating mode: LpAm: 29.4 dB Idling mode: LpAm: 21.0 dB Test position: LpAm: LpAm: Operator position Table top , other standard TVOC Bystander positions Floor standing , specify: Benzene TCO Blue Angel Nordic Swan Test position for PC tower Emissions

P10 P10.1

Chemical emission test performed according to RAL-UZ

P10.2 V

The test covers: Dust Ozone Styrene The product meets the requirement for chemical emission in:
Display/monitor/portable computer meets the requirement for low frequency electromagnetic fields in: MPR-II TCO prEN50279- A , -B , -C
P11 P11.1 P11.2 P11.3 V P11.4 V P12 P12.1 P12.2 P12.3 P13 P13.1
Consumable materials The photo conductor is free from selenium. If the photo conductor contains selenium there is a system for waste recovery. Safety Data Sheet/Material Safety Data Sheet (SDS/MSDS) is available for toner/ink (99/45/EC & 2001/58/EC) Paper containing recycled fibres and meeting requirements of ENV12281 can be used in the product. Ergonomics The computer system meets the ergonomic requirements of EN 29241-3, -7, -8 for CRT displays and EN-ISO 13406-2 for flat panel displays. The product keyboard meets the requirements of ISO 9995 and EN 29241-4. The computer input device meets the requirements of ISO 9241-9. Packaging and documentation Product packaging: material type(s): Corrugated carton weight (kg): Corrugated box Expanded PE Foam LDPE Bags Plastic packaging material is marked according to DIN 6120, ISO 11469 or ISO 1043, 1-4. Product plastic packaging is free from chlorine User and product documentation are free from chlorine bleached paper Additional information 0.453 0.341 0.102 0.326

P13.2 V P13.3 V P13.4 V P14

Page 4 (5)

P14 P8.1
Additional information Supplemental Energy Efficiency Data for Monitors, PCs and Handheld PCs Power Consumption Parameters AC Input Voltage at 100 AC Input Voltage at 115 VAC +/- 5 VAC, 50 Hz VAC +/- 5 VAC, 60 Hz +/- 3 Hz +/- 3 Hz Power Consumption for Displays: Enter power consumption in On / Active Power Operation Mode (W) Enter power consumption in First Low Power / Sleep Mode (W) Enter power consumption in Second Low Power / Deep Sleep Mode [If applicable] (W) Enter power consumption in Off or Apparent Off Mode (W) Power Consumption for Desktop and Mobile PCs: NA NA Enter power consumption in Maximum Power Mode (W) 18.2 18.2 Enter power consumption in On / Operation Mode (W) 1.1 1.0 Enter the power consumption in the ENERGY STAR Low Energy (Sleep) Mode (W) 0.3 0.2 Enter power consumption in Off or Apparent Off Mode (W) Power Consumption for Handheld PCs: Enter power consumption in On / Operation Mode (W) Enter power consumption in Off or Apparent Off Mode (W)
AC Input Voltage at 230 VAC +/- 5 VAC, 50 Hz +/- 3 Hz

NA 18.7 1.0

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