Feed Component Guide

for Konica Minolta Office Equipment
This guide is designed to help you order high quality, cost-effective Katun feed components for the Toshiba office equipment listed below. You can identify the correct Katun part number for a particular feed component in either of two ways: 1. Cross-reference Katun part numbers with the OEM part number for a given feed component. 2. Locate the feed component in the appropriate machine illustration and then reference its identification letter in the product listing. All Katun feed components are sold tire only unless otherwise noted.

Konica Minolta

4155 Di 450 Di 7155 ColorFORCE 8050 Bizhub PRO C500

Page Number

Katun feed components are sold tire only unless otherwise noted. For the most current feed component cross-reference information, visit www.katun.com/resourcecenter/feedcompguide.html
For the most current feed component cross-reference information, visit www.katun.com/resourcecenter/feedcompguide.html
Installing Katun Feed Tires? Proper Installation Ensures Excellent Performance
Most "crepe-style" (textured surface) Katun tire-only feed tires are imprinted with a directional arrow or mark. When installing, it is essential that the imprinted arrow points in the direction of required tire rotation. In certain machine applications, this may mean that the side for the tire that bears the imprinted arrow faces toward the technician; in other applications, the arrow side may face toward the rear of the machine.

Feed Roller

Directional Arrow Pickup Roller
Paper Paper Feed Direction

Separation Roller

Feed Component Care Tips
Keep bags sealed tightly until feed components will be installed. Store feed components in a cool, dry, and dark location. Clean feed components ONLY with soap and warm water.
Katun feed components are sold tire only unless otherwise noted.
Konica Minolta 4155 (with AD-304, DF-306, LT-251)
Description A B C D E F G H I Pickup Tire Feed Tire Double Feed Prevention Roller Reverse Roller Double Feed Prevention Roller Original Feed Tire Pickup Tire Feed Tire Double Feed Prevention Roller OEM PN 25BA40320 4024-1030-5400-12ER40313 12ER40341 25BA40320 4024-1030-5400-4301 Katun PN

H I G H I

Konica Minolta Di 450 (with PF-115, PF-208)
Description A B C Pickup Roller Feed Roller (with hub assembly) Bypass Upper Separation Roller (with hub assembly) OEM PN 4002-3201-01 4002-3216-01 1136-0162-01 Katun PN
Konica Minolta Di 620 (with C-304, EDH-1)
Description A B C D Pickup/Feed Roller (with hub assembly) Pickup/Feed Roller Original Pickup Roller (with hub assembly) Original Feed Roller (with hub assembly) OEM PN 1075-3051-01 1075-3051-01 4469-3503-01 4469-3504-01 Katun PN

26224 25702

A B A B A B A B
Konica Minolta 7020 (with DB-209/409)
Description A A B C D E Bypass Pickup Tire Bypass Pickup Roller Feed Tire Feed Tire Double Feed Prevention Tire Double Feed Prevention Tire OEM PN 25BA40320 26NA-26NA40090 26NA40110 26NA40120 Katun PN

For the most current feed component cross-reference information, visit
www.katun.com/resourcecenter/feedcompguide.html

07-07-Katun Corporation

DANGER, WARNING, AND CAUTION SYMBOLS AND EXPRESSIONS
In this Service Handbook, each of three expressions "DANGER," "WARNING," a n d defined as follows together with a symbol mark to be used in a limited meaning. When servicing the print controller units, the relevant works (disassembling, reassembling, adjustment, repair, maintenance, etc.) need to be conducted with utmost care. DANGER: Action having a high possibility of suffering death or serious injury "CAUTION
WARNING: Action having a possibility of suffering death or serious injury AUTION: Action having a possibility of suffering a slight wound, medium trouble, and property damage
Symbols used for important warning items are defined as follows:

Precaution

General precaution Electric shock Heated surface

Prohibition

General prohibition Do not touch with wet hand Do not disassemble

Direction

General instruction Unplug Ground/Earth

SAFETY WARNINGS

[1] MODIFICATIONS NOT AUTHORIZED BY KONICA
Konica controllers for copier are renowned for their high reliability. This reliability is achieved through high-quality design and a solid service network. Print controller units design is a highly complicated and delicate process where numerous mechanical, physical, and electrical aspects have to be taken into consideration, with the aim of arriving at proper tolerances and safety factors. For this reason, unauthorized modifications involve a high risk of degradation in performance and safety. Such modifications are therefore strictly prohibited. The points listed below are not exhaustive, but they illustrate the reasoning behind this policy

PROHIBITED ACTIONS:

Using any cables or power cord not specified by Konica.
Using any fuse or thermostat not specified by Konica. Safety will not be
assured, leading to a risk of fire and injury.
Disabling fuse functions or bridging fuse terminals with wire, metal clips,
solder or similar object.
Disabling relay functions (such as wedging paper between relay contacts).
Disabling safety functions (interlocks, safety circuits, etc.) Safety will not be
Making any modification to the print controller units unless instructed by

Konica.

Using parts not specified by Konica.
CHECKPOINTS WHEN PERFORMING ON-SITE SERVICE
Print controller units are extensively tested before shipping, to ensure that all applicable safety standards are met, in order to protect the customer and customer engineer (hereafter called the CE) from the risk of injury. However, in daily use, any electrical equipment may be subject to parts wear and eventual failure. In order to maintain safety and reliability, the CE must perform regular safety checks.

1. Power Supply

WARNING: Wall Outlet
Check that mains voltage is as specified. Plug the power cord into the ded-
icated wall outlet with a capacity greater than the maximum power consumption. If excessive current flows in the wall outlet, fire may result.
If two or more power cords can be plugged into the wall outlet, the total
load must not exceed the rating of the wall outlet. If excessive current flows in the wall outlet, fire may result.
WARNING: Power Plug and Cord
Make sure the power cord is plugged in the wall outlet securely.
Contact problems may lead to increased resistance, overheating, and the risk of fire.
Check whether the power cord is damaged. Check whether the sheath is
damaged. If the power plug, cord, or sheath is damaged, replace with a new power cord (with plugs on both ends) specified by Konica. Using the damaged power cord may result in fire or electric shock.
Check whether the power cord is not stepped on or pinched by a table and
so on. Overheating may occur there, leading to a risk of fire.
Do not bundle or tie the power cord.
Overheating may occur there, leading to a risk of fire.
Check whether dust is collected around the power plug and wall outlet.
Using the power plug and wall outlet without removing dust may result in fire.
Do not insert the power plug into the wall outlet with a wet hand.
The risk of electric shock exists.
When unplugging the power cord, grasp the plug, not the cable.
The cable may be broken, leading to a risk of fire and electric shock.

WARNING: Wiring

Never use multi-plug adapters to plug multiple power cords in the same
outlet. If used, the risk of fire exists.
When an extension cord is required, use a specified one.
Current that can flow in the extension cord is limited, so using a too long extension cord may result in fire. Do not use an extension cable reel with the cable taken up. Fire may result.

WARNING: Ground Lead

Check whether the copier / print controller units are grounded properly.
If current leakage occurs in an ungrounded copier / print controller units, you may suffer electric shock while operating the copier / print controller units. Connect the ground lead to one of the following points: a. Ground terminal of wall outlet b. Ground terminal for which Class D work has been done
Pay attention to the point to which the ground lead is connected.
Connecting the ground lead to an improper point such as the points listed below results in a risk of explosion and electric shock: a.Gas pipe (A risk of explosion or fire exists.) b. Lightning rod (A risk of electric shock or fire exists.) c. Telephone line ground (A risk of electric shock or fire exists in the case of lightning.) d. Water pipe or faucet (It may include a plastic portion.)
CAUTION: Power Supply Voltage Setting

Before conducting an inspection, be sure to disconnect the power plugs
from the copier and print controller units. When the power plug is inserted in the wall outlet, some units are still powered even if the POWER switch is turned OFF. A risk of electric shock exists.
The area around the fixing unit is hot.

You may get burnt.

DANGER: Work Performed with the Copier / Print controller units Powered
Take every care when making adjustments or performing an operation
check with the copier / print controller units powered. If you make adjustments or perform an operation check with the external cover detached, you may touch live or high-voltage parts or you may be caught in moving gears or the timing belt, leading to a risk of injury.
Take every care when servicing with the external cover detached.
High-voltage exists around the drum unit. A risk of electric shock exists.
WARNING: Safety Checkpoints
Check the exterior and frame for edges, burrs, and other damages.
The user or CE may be injured.
Do not allow any metal parts such as clips, staples, and screws to fall into
the print controller units. They can short internal circuits and cause electric shock or fire.
Check wiring for squeezing and any other damage.
Current can leak, leading to a risk of electric shock or fire.
When disconnecting connectors, grasp the connector, not the cable.
(Specifically, connectors of the AC line and high-voltage parts) Current can leak, leading to a risk of electric shock or fire.
Carefully remove dust from electrical parts.
Current can leak, leading to a risk of print controller units trouble or fire.
Check cables and sheaths for any damage.
When replacing a lithium battery, replace it with a new lithium battery
specified in the Parts Guide Manual. Dispose of the used lithium battery using the method specified by local authority. Improper replacement can cause explosion.
Make sure the wiring cannot come into contact with sharp edges, burrs, or
other pointed parts. Current can leak, leading to a risk of electric shock or fire.
Make sure that all screws, components, wiring, connectors, etc. that were
removed for safety check and maintenance have been reinstalled in the original location. (Pay special attention to forgotten connectors, pinched cables, forgotten screws, etc.) A risk of print controller units trouble, electric shock, and fire exists.
CAUTION: Safety Checkpoints
When transporting or storing electrical boards or electrical parts, be sure

Orientation: Resolution:

Same as the copier
Compliant Host Computer: Option: IP-422: IP-423: A Windows-based computer Macintosh (optional PS3 kit required) Hard disk (field option) MU-411 (64MB) PS-343 (PostScript3 Option) MU-404 (64MB) MU-405 (128MB) PS-345 (PostScript3 Option) Dimension: IP-422: IP-423: Weight: IP-422: IP-423: Power: Working Environment: Approx. 1.1 kg Approx. 2.4 pounds Approx. 1.4 kg Approx. 3.1 pounds Supplied from the copier Temperature: Humidity: Restrictive Conditions Although the Weekly Timer function of the main body printer is available in the Printer mode, the power is not turned off until the data output is finished when print data remains in the E-RDH. *1 Numbers in the case of continuous printing following the storage of all pages in E-RDH memory, or numbers in the case of printing the same image on multiple papers. Also the speed for continuous printing may vary depending on the copier unit connected to the print controller. 0C to 30C 32F to 54F 5 % to 95 %RH (non-condensing) 257 mm(W) x 208 mm(D) x 55 mm(H) 10" (W) x 8.2" (D) x 2.2" (H) 252 mm(W) x 203 mm(D) x 55 mm(H) 9.9" (W) x 8.0" (D) x 2.2" (H)
G Network Control Section specification
CPU: Memory Frame Type: Ethernet Connection: Network Connector: Protocols: Compliant OS (NOS): NCC NET+ARM Processor 4 MB RAM IEEE 802. 2/802. 3/Ethernet II/IEEE 802. 3SNAP 10Base-T/100Base-TX RJ-45 TCP/IP (BOOTP, ARP, RARP, ICMP, DHCP, SNMP, HTTP, SMTP, FTP, IPP), IPX/SPX, AppleTalk (EtherTalk) Novell NetWare (3.x, 4.x, 5.x), Microsoft Windows 95/98/Me, Microsoft Windows NT 4.0, Microsoft Windows 2000/XP, UNIX, Mac OS 8.0 or later Automatic selection Peer-to-Peer (TCP/IP for Windows 95/98/Me), Pserver (IPX/SPX), LPD/LPR (TCP/IP), lpd/lpr (TCP/IP for UNIX), AppleTalk (EtherTalk), IPP (TCP/IP for Windows 2000/XP) IP-P2P (IP peer-to-peer), IPX-P2P (IPX peer-to-peer), MAP (Management Access Program), NWSetup, UNIX-TCP/IP Programs Web Browser (Netscape Navigator, Internet Explorer) Green LED, Amber LED (one each) Stored in nonvolatile memory
Multiple Protocols: Printing Method:
Dedicated Utilities: Standard Utilities: Status Indicators: Settings:
Note: Specifications are subject to change without notice.

I Overview of the Product
G IP-422/423's Capabilities
The Konica IP-422/423 (referred to as the print controller hereafter) is a print controller to serve as a printer or as a network scanner when used in combination with a Konica 7022/7130/7135 copier that may be connected to computers or to a network. This print controller receives files from computers or over the network and converts the image data (video data) into data that the copier can print. In addition the network controller on the system board lets the copier work as a network scanner, thus making it possible to send images scanned into the copier as an e-mail attachment, or to store those scanned images on the (field optional) hard disk for the print controller and import them into Adobe Acrobat or other TWAIN-compliant applications. This service handbook offers information on the system components, disassembly/reassembly procedures, updating firmware, service ports, troubleshooting, and factory default settings etc.

Using as local printer

Printing system

Copier Computer

Print controller

Parallel interface

Using as network printer

Copier Network

Print controller Ethernet Hub

G Principle of Operation

The IP-422/423 includes 64 MB of RAM as standard so that it can rasterize image data for subsequent pages while it is sending the rasterized image date for the current page to the print engine. The memory can also be expanded to accommodate the processing of very complex print data. This system means that the print engine can comfortably process print jobs consisting of many pages without interruption, to achieve efficient and effective printing. The print controller system software runs on VxWorks from Wind River and is included in the standard Compact Flash memory. The scanned data is sent to computers via the standard Ethernet network interface. The transmission and reception of scanned data between the print controller and the print engine performed by the built-in engine interface (video interface). In addition, the serial interface provides access to the system in the print controller.
IP-422 Overall Block Diagram
Service Port Standard Memory (64MB) CN1 Optional Memory (MU-411 : 64MB) 16M x 16 x 2pcs. 16M x 16 x 2pcs.

Serial I/F (CN11)

Driver
CPU ELAN SC520-133MHz (PBGA 344pin) PCI Bus 33MHz 32bit 3.3V

D32 D32 D32

Parallel I/F Block KPC01 Buffer EMI Fil Parallel I/F (CN2)

ISA Bus

PCI PCI Bridge Block PPBC 2000 PCI PAL Engine I/F (CN3)
BIOS Flash ROM (BIOS 1MB)
Compact Flash Memory (16MB or 32MB)
PS (Protection Chip) (PS-343)
PCMCIA Hard Disk (1.8 Inch HDD)
Buffer Network Control CPU (NCC-40)
Network I/F 10/100 CN9 BaseT(X) D16 Network Control CPU (Flash ROM : 1MB) 512K x 16 D16 Network Memory (DRAM : 4MB) 1M x 16 x 2pcs. D8 Network Control ROM (EEPROM : 64KB) 8K x 8

After launching the web browser, enter the IP address for the network controller in the Address field as shown below, then press the Enter key. http://192.168.2.10/ * The URL above is an example for when the IP address is 192.168.2.10.

Check the version.

Use the web utility to check the version numbers for the firmware.

I Service Port

G Overview of the Service Port
The service port is a serial port for use in connecting from a PC to the print controller via an RS-232C serial cable to control the print controller using HyperTerminal, a terminal communications program. This print controller supports for input/output operations of HyperTerminal from when the printer system BIOS boots up, thus making it possible to control the progress in initialization and system test (POST: Power On Self Test) by BIOS, which, when an error occurs at the system boot time, assists you in determining where error conditions may exist. You can also use HyperTerminal to switch to the memory test functions of BIOS or to boot service DOS.
Service Port Operating Environment
The following is required to use the service port: Computers running on Windows HyperTerminal (terminal communications program)

Setting requirements

Bits/sec.: Data bit: Parity: Stop bit: Flow control: 9600 bits/sec.(fixed) 8 bits None 1 None
RS-232C serial cable (terminated in a female 9-pin D-Sub connector on both ends)

Pin assignment

1 DCD 2 TxD 3 RxD 4 DTR 5 GND 6 DSR 7 RTS 8 CTS 9 RI
9-pin D-SUB Connector (female)
Turn the copier's main power switch OFF.
Connect an RS-232C serial cable between the PC and the print controller.
When connecting IP-423 via serial cable, see "Connecting via Service Port (Serial Port)".

Run HyperTerminal.

Turn the copier's main power switch ON (i.e., boot up the print controller).
Now you can access various functions from HyperTerminal.

For how to install and use the HyperTerminal, refer to the manual for your Windows, as well as the later corresponding section of this manual.
G Installing and Booting Up HyperTerminal
HyperTerminal is a terminal communications program with which Windows95/98/Me/NT4.0/2000/XP comes as standard. If it is not installed in your Windows, it is necessary that it should be installed.
To install HyperTerminal, you need the installer CD for the Windows PC in use. The procedure for setting up HyperTerminal varies according to the version of Windows being used.

Installing HyperTerminal

In the following, we use the Windows 98 as an example.

1. 2. 3. 4.

Insert the installer CD for the version of Windows you are using. Select [Start]-[Settings]-[Control Panel].
A [Control Panel] window will appear.
Double-click [Add/Remove Programs].
An [Add/Remove Programs Properties] window will appear.
Click the [Windows Setup] tab, and check the [Communications] check box under [Components].
Click the [Details] button.
[Communications] window will appear.
Check the [HyperTerminal] check box, and click the [OK] button. When the [Add/Remove Programs Properties] window reopens, click the [OK] button.
The necessary files are copied and the installation is completed.

Booting Up HyperTerminal

Select [Start]-[Programs]-[Accessories]-[Communications]-[HyperTerminal].
[HyperTerminal] window will appear.
Once the connection has been established, the connection settings are stored with an icon. You can name this icon in step 3, below. If an icon has already been created (i.e., if the copier connection settings have already been stored in memory), there is no need for you to complete the following steps because the connection with HyperTerminal is established by double-clicking that icon.
Double-click [Hypertrm.exe].
[Connection Description] window will appear.

PCI Device Table. (List of PCI devices) Bus Dev Func VendID 1022 4B43 4B43 4B43 4B43 4B43 4B43 4B43 4B43 4B43 DevID Class Host Bridge Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device 12 Irq
Init DOS ROM. (Initialize DOS ROM area) Init ATA. (InitializeATA) Test Disk Drive. (Search for and initialize hard disk drive) Check ROM Extension. (Search ISA ROM) Init Coprocessor. (Initialize Coprocessor) Enable Cache Memory. (Enable the use of cache memory) Enable NMI & Coprocessor Int (Enable.NMI. Initialize Coprocessor) Init Time BIOS. (Initialize RTC) Init Custom Setting. (Initial setting completation) Boot!!! (Load and start OS)

IP-423:

=== Power On Self Test === Disable NMI. (Disable NMI interrupts) Reset Coprocessor. (Reset the Coprocessor) Disable Shadow. (Disable Shadow) Init Cmos Memory. (Initialize the CMOS memory settings) Test Timers. (Test the system timer) Start Refresh DRAM. (Refresh DRAM) Check DRAM Amount. (Check the amount of DRAM) Test Base 64KB Memory. (Test memory below 64KB) Clear Base 64KB Memory. (Clear the area of memory below 64KB) Enable L1 Cache. (Enable the use of L1 cache) Enable L2 Cache. (Enable the use of L2 cache) Init BIOS Data Area. (Initialize the BIOS data area and memory controller) Init Interrupt Controller. (Initialize and mask the interrupt controller) Init Interrupt Vector Table. (Initialize the Interrupt Vector Table) Enable Timer Interrupt. (Clear the interrupt mask of the system timer and the real time clock) Init PCI. (Configure PCI devices) Enable Shadow. (Enable Shadow) Konica Corporation IP-423/IP-432 : BIOS Version xxx Embedded BIOS (tm) Version x.x Copyright (C) 2000 General Software, Inc.
Disable L2 Cache. (Disable the use of L1 cache) Disable L1 Cache. (Disable the use of L2 cache) 00000640K Low Memory Passed (Test memory between 64KB and 640KB) 00064512K Ext Memory Passed (Test memory above 640KB) Check Key In. (Check keyboard input) PCI Device Table. (List of PCI devices) Bus Dev Func VendID 4B43 4B43 4B43 4B43 4B43 4B43 4B43 4B43 4B43 4B43 DevID 505E 5050 Class Host Bridge PCI-to-PCI Bridge ISA Bridge IDE Controller Serial Bus 10 PCI Bridge Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Konica PCI Device Irq
Test Hard Disk Drive. (Search for and initialize hard disk drive) Init Coprocessor. (Initialize Coprocessor) Enable Cache Memory. (Enable the use of cache memory) Enable Coprocessor INT & NMI. (Enable.NMI. Initialize Coprocessor) Enable Clock Ctrl. (Set the clock control) Boot! (Load and start OS)

Error List

When an error that relates to the system boot occurs while running POST, "Critical Error" is output and displayed via the service port, and the system boot is interrupted. The following can cause a critical error: The memory area under 640 KB cannot be accessed There is a faulty memory refresh There is an error reading/writing CMOS memory The CPU timer does not operate correctly The interrupt controller does not operate correctly If the POST is interrupted due to an error other than those above, there may a system fault. In this case, check the "Details of the Service Port Output" and look for an error. If this kind of error occurs, the system cannot boot and the copier and print controller will not be able to communicate, and communication errors will occur with the controller after the copier has started.

Green LED flashing rap- Print job waiting idly Green LED alternately blinks with amber indicator Finished power-on sequence
G Resetting the network controller to Factory Default
You can reset all the parameters in the settings for the network controller to the factory default settings. This can be used when the print controller is moved to a different operating environment (using NetWare file server, IP subnet, etc.). The setting can be reset to the factory defaults using the web utility or from the LCD operation panel on the copier.
Resetting the settings to the factory default setting means that all information in the existing settings, such as printer server names and IP addresses, will be lost. However, the serial number and MAC address are hardwired on the print controller and are not lost.
Normally, all settings for the network controller can easily be reset to their factory defaults from the print controller by resetting them from the network settings menu in the LCD display on the copier's operation panel. If the settings cannot be reset this way for some reason, they can be reset using the slider switch*. *: The SW No. for slide switch (reset switch) varies depending on the type of printer controller. IP-422 : SW3 (System Board) IP-423 : SW1 (Printer I/F Board)
If grounding is not made securely, the board can be damaged during work. Make sure to ground your body securely by using a wrist strap before starting to work. Do not change except reset switch.
After turning the copier's main power switch OFF, remove the print controller from the copier.
For more information, refer to the print controller Installation Procedure.
Set the reset switch as illustrated below, connect the print controller to the copier, then turn the copier's main power switch ON.
The settings for the network controller will be reset to their factory defaults in about 5 minutes.
When the settings for the network controller are reset to their factory defaults, two LEDs blink alternately on the network controller.
Again, turn the copier's main power switch OFF, remove the print controller, and replace the reset switch to its original position.
Connect the print controller to the copier and turn the copier's main power switch back ON.
The copier reverts to its default settings.
G NIC Status Page (NIC Config.)
This list of network settings is sent to the copier as a print job after the network controller starts up. An example of the NIC status page is shown below. This list is printed after the network controller is first installed and if any of the settings are changed, allowing you to check the current status of network controller.

An example of NIC Status Page
--------------------------------------------------------------------------------
Unit Serial No: 123456 Network Address: 00:11:22:33:44:55 Network Topology: Ethernet Network Speed: 100 Megabits Novell Network Information Print Server Name: KCA_123456 Password Defined: No Preferred File Server: s: idle Directory Services Context not defined Frame Type: 802.2 On 802.3 Peer-to-Peer Information Frame Type: 802.2 On 802.3 Network ID: 0 h TCP/IP Network Information Frame Type: Ethernet II Subnet Mask: 255.0.0.0 DNS Address: 0.0.0.0 WINS Name: Not Registered IPP Network Information AppleTalk Network Information Frame Type: 802.2 SNAP On 802.3 Protocol Address: Net Number 12345

Version: 09.25C

Connector: RJ45

enabled

enabled Protocol Address: 12.34.56.78 Default Gateway: 0.0.0.0
disabled enabled Node Number 224 Socket Number
-------------------------------------------------------------------------------Novell inactive Peer-to-Peer Connection Information Printer Name: KCA_123456 AppleTalk Connection Information AppleTalk Printer Name: KCA_123456 TCP/IP Connection Information Port Number : 10001 --------------------------------------------------------------------------------
G How to Diagnose Problems
Determining the Cause of Problems

1. 2. 3. 4. 5.

Is an error message displayed on the copier's LCD panel?
Refer to the copier User's Manual for a description of the error message.
Check that the printer functions correctly.
Print the test print page to check that the printer is functioning correctly. For details on printing the test print page, refer to the print controller User's Manual.
Does the print controller come online (Green LED is lit) two minutes after the main power for the copier is switched on?
Check that the print controller is online. If the print controller is offline, nothing can be printed.
Do you have the NIC status page (NIC Config.)?
You can obtain the NIC status page using the LCD operation panel on the copier. This status page is helpful when troubleshooting problems, use the status page until the problem has been solved.
Check the NIC status page to see which protocols are enabled.
To check that the network protocols are correctly installed and setup, refer to the "G NIC Status Page (NIC Config.)" or the relevant chapter in the User's Manual.

6. 7. 8.

Check the status LEDs on the network controller.

Refer to "G LED Status Indicator".
Check if other users can print to the print controller.
If other users cannot print, and are using the same NOS, refer to the NOS User's Guide.
None of the steps above solved the problem.
Refer to "G Basic Printer Checklist".
G Basic Printer Checklist
Check the following to diagnose and solve network related printer problems.
Troubleshooting Network Hardware Connections
For 100Base-TX or 10Base-T, check that the network connector is plugged into the RJ45 connector on the network controller. Try another cable to make sure you do not use a defective cable.
Troubleshooting MAP Problems
If the MAP cannot defect a target network controller, check the following: Are the network settings on the network controller correctly made? Did you correctly select the MAP settings? Are the protocol used by the computer on which the MAP to run correctly set up? Are the Web browser used by the computer on which the MAP to run correctly set up? If nothing irregular is found, turn the copier's main power switch OFF, then turn it back ON, Wait about several minutes and try running the MAP again.
Troubleshooting NetWare Protocol
NetWare should be setup and the parameters checked and set from the LCD operation panel on the copier. If the problem cannot be solved using the operation panel, proceed to check the items in this checklist.

NetWare Checklist

Is the print server name registered correctly? The factory default setting is "KCA_serial number". The serial number is printed on the system board. Is the print queue assigned to the print controller? We recommend that the network controller be used to assign print queues for one printer. If the print queue for the printer on the network controller is assigned to other network printers, the print job may be sent to a different network printer. Has the print controller type been set as Remote Other/Unknown? If the PCONSOLE or NWADMIN settings are correct, the connection between the print controller and the network may have been cut. Turn the copier's main power switch OFF, then use PCONSOLE or NWADMIN and wait for the message "Not Connected" to be displayed. Turn the copier's main power switch back ON again, and the status should change to "Waiting".

File Server Checklist

Is there enough disk space on the file server and is it running? Is the correct file server associated with the print controller? Use PCONSOLE or NWADMIN to check this. Did you have the proper rights to configure the printer? (supervisor or administrator) Are the file server and the network connected? To check the connection, run the NetWare COMCHECK utility from a workstation. Are there enough user positions on the File Server? The Print Server function logs on as a user.

Workstation Checklist

Are workstation mounted on the network? For details information, refer to the NetWare manual. Is the application set up to print to the print controller? For instance, are you using the correct printer driver? Is the workstation connected to the correct print queue? Print a file and verify that the file goes to the queue. Is the print queue assigned to the copier on the network controller assigned to another printer as well? If it is, the print job may be printed on the other printer. From PCONSOLE or NWADMIN, enter a sample print job directly into an assigned queue. Does the job become Active? Is job printed? Is AUTO ENDCAP enabled? Auto Endcap lets you send data to a network printer. Use PRINTCON to check. If not, enable it.
Network Controller Configuration Checklist
If all your hardware connections are correct, check the following: Use MAP to check the status of the network controller. The Unit Status screen shows the status for the selected network controller. This report includes a status of file servers and queues assigned to a print controller along with a description of any problems. The print controller may not be assigned to the correct print queues. Use PCONSOLE or NWADMIN to direct print jobs to the correct queues, then check to see if the print job is in the queue. If devices were added or changed, use PCONSOLE or NWADMIN to make sure you configured the new devices correctly. Check that the entry for the print server is "KCA_serial number". If you changed the name with MAP, you must also change the name in PCONSOLE or NWADMIN before you can print. Use PCONSOLE or NWADMIN to check the print controller status. Make sure it is not stopped. To adjust the settings for the network controller, version 1.0 or later of PCONSOLE or NWADMIN are required. Connect Novell corp. for an upgrade.

Appendix-10

IP-422 PARTS

Ref. No. 5
Part No. 13SP-9010 13SP13FM73191 13FM73170
Description Printer control board assembly Cooling fan Screw Auxiliary spring Ground spring/2

Ref No. 6 a b c d

Part No. 13FM73110 00Z183042 00Z193041 00Z193121 00Z670306
Description Spring hold plate

IP-423 PARTS

Part No. 13RN80520 13WJ-13FM73191 13WJ-9020
Description Cooling fan/M Printer control board assembly Table knob screw Auxiliary spring Printer I/O board assembly

Ref No. a b c d e f

Part No. 00Z183041 00Z193041 00Z163061 00Z183201 00Z670306 00Z610401

Description