This product specification is variable and subject to change prior to product launch.
Satellite A215 Detailed Product Specification1

Model Name:A215-S4697

Operating System C1 2
Genuine Windows Vista Home Premium (32-bit version)
Part Number: PSAEGU-00V00U
LCD Cover Color: Onyx Blue Metallic

032017910324

75W (19V x 3.95A) 100-240V AC Adapter o Dimensions (WxDxH): 5.04 x 1.20 x 2.01 o Weight: starting at 0.77 lb

Processor and Chipset

AMD Turion 64 X2 Dual-Core Mobile Technology TL52 AMD M690V

Battery12

4000mAh Lithium Ion battery pack o Dimensions (WxDxH): 8.11 x 2.09 x 0.83 o Weight: starting at 0.71 lb

Memory

Configured with 1024MB SDRAM (both memory slots may be occupied). Maximum capacity 4096MB

Hard Disk Drive5

160GB (5400RPM); Serial ATA hard disk drive

Software C1 13

Fixed Optical Disk Drive
DVD SuperMulti (+/-R double layer) drive supporting 11 formats o Maximum speed and compatibility: CD-ROM (24x), CD-R (24x), CD-RW (16x), DVD-ROM (8x), DVD-R (Single Layer, (8x)), DVD-R (Double Layer, (4x)), DVD-RW (6x), DVD+R (Single Layer, (8x)), DVD+R (Double Layer, (4x)), DVD+RW (8x), DVDRAM (5x)

Display7

15.4 diagonal widescreen TruBriteTFT LCD display at 1280x800 native resolution (WXGA) o Native support for 720p content

Graphics8

ATI Radeon X1200 128MB-319MB dynamically allocated shared graphics memory
Built-in stereo speakers Sound Volume Control Dial

Input Devices

86 key US keyboard TouchPad pointing device TouchPad Enable/Disable Control Buttons: o Internet button to launch default browser o CD/DVD control buttons (Play/Pause, Stop, Prev Track, Next Track)

Communications

Modem 10/100 Ethernet 10 Integrated Wi-Fi compliant wireless: o Atheros 802.11b/g wireless-LAN
Toshiba Software and Utilities o TOSHIBA Value Added Package o Electronic Users Guide o Bluetooth Stack for Windows by Toshiba o TOSHIBA ConfigFree o TOSHIBA Assist o TOSHIBA Security Assist o TOSHIBA Disc Creator o TOSHIBA Extended Tiles for Windows Mobility Center Third-party Software o TOSHIBA Game Console o Microsoft Works Version 8.5 o Sun Java 2 Runtime Environment o Adobe Acrobat Reader o Google Desktop o Google Toolbar o Yahoo! Music Jukebox o Ulead DVD MovieFactory 5 for TOSHIBA Trial Software o Microsoft Office Trial Home and Student 2007 Edition (60-day trial) o McAfee Internet Security Suite (30-day trial) Special Offers o EarthLink Internet Service o PeoplePC Internet Service o Toshiba Compare and Search for Broadband o Microsoft Office Live o Shutterfly digital photo service o Napster music subscription service o eMusic MP3 music subscription service SM o VONGO internet video download service o ebay o CNN Pipeline o Skype Voice & VideoPeoplePC Internet Service

Expandability

2 main memory slots. Both slots may be occupied. ExpressCard slot (ExpressCard/34 and ExpressCard/54) 5-in-1 Bridge Media Adapter o Secure Digital, Memory Stick, Memory Stick PRO, Multi Media Card, xD Picture Card [shared slots]
Environmental Specifications

Temperature

Video o RGB (monitor) output port o S-Video output port Audio o Microphone input port o Headphone output port Data o i.LINK(tm) IEEE-1394 o USB v2.ports
Thermal Gradient Relative Humidity (non-condensing) Altitude -30 to 10,000 feet (relative to sea level) Shock 10G Vibration 0.5G 15 This product is RoHS compatible
Operating 5 to 35 C (41 to 95 F) 15 C per hour (max) 20% to 80%

Non-operating -20 to 65 C (-4 to 149 F) 20 C per hour (max) 10% to 95% -30 to 40,000 feet 60G 1.0G
SATELLITE 1 YEAR STANDARD LIMITED WARRANTY16
Service Upgrades and Extensions Toshiba offers many different enhanced services such as SystemGuard, On-Site Repair, and ServiceExpress to provide additional support to your notebook PC. For a full description and complete list of programs and program terms and conditions, please visit www.pcsupport.toshiba.com.

Physical Description

Dimensions (WxDxH Front/H Rear): 14.3 x 10.6 x 1.32 /1.55 without feet 11 Weight: Starting at 6.29 lbs depending upon configuration
Copyright Toshiba America Information Systems Inc. All Rights reserved. TAIS shall not be liable for damages of any kind for use of this information, which is subject to change without notice. Satellite A215-S4697 BTS Rev. 1.01 2007-05-25 MCL T20070420 CB1.00

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This product specification is variable and subject to change prior to product launch. On-Site Repair Service On-site service will be provided at the customers home or business location (excluding weekends and holidays) to perform the necessary hardware repairs. Extended Service Plan included except with 1 Year plan. Part Number Description WSN-PSQN1V 1st Year WSN-PEQN2V 1st/2nd Year + Extended Service Plan WSN-PEQN3V 1st/2nd/3rd Year + Extended Service Plan

Recommended Services

Extended Service Plan Provides an extended service plan for up to 4 total years from the original notebook purchase date. Part Number Description WSN-PEQQ2V 2nd Year Extended Service Plan WSN-PEQQ3V 2nd/3rd Year Extended Service Plan WSN-PEQQ4V 2nd/3rd/4th Year Extended Service Plan SystemGuard Accidental Damage Service w/ ServiceExpress Provides advanced protection from damage caused from handling. Select your express repair service with either Depot Express or Carry-In Express and go to the front of the line. Extended Service Plan included except with 1 Year plan. SystemGuard coverage must be purchased within the first 30 days of notebook purchase. Part Number Description WSN-PSGP1V 1st Year WSN-PEGP2V 1st/2nd Year + Extended Service Plan WSN-PEGP3V 1st/2nd/3rd Year + Extended Service Plan SystemGuard Accidental Damage Service + On-Site Repair Combines SystemGuard and Business On-Site Repair coverage. Extended Service Plan included except with 1 Year plan. SystemGuard coverage must be purchased within the first 30 days of notebook purchase. Part Number Description WSN-PSGN1V 1st Year WSN-PEGN2V 1st/2nd Year + Extended Service Plan WSN-PEGN3V 1st/2nd/3rd Year + Extended Service Plan ServiceExpress Select your express repair service with either Depot Express or Carry-In Express. Depot Express: Your notebook will be repaired and returned via overnight shipment (excluding weekends and holidays). Carry-In Express: Take your notebook into a Premier ASP and go to the front of the line for expedited repair service. Extended Service Plan included except with 1 Year plan. Part Number Description WSN-PSQP1V 1st Year WSN-PEQP2V 1st/2nd Year + Extended Service Plan WSN-PEQP3V 1st/2nd/3rd Year + Extended Service Plan

Accessories

For additional and most updated accessories, please visit www.accessories.toshiba.com

Memory Upgrade

Part Number PA3512U-1M1G PA3513U-1M2G Part Number PA3534U-1BRS PA3535U-1BRS PA3290U-3ACA Description Toshiba 1GB DDR2-667 Memory Module Toshiba 2GB DDR2-667 Memory Module Description Toshiba Primary Li ION Battery Pack (6 cell - 4000mAh) Toshiba Primary Li ION Battery Pack (9 cell-6000mAh) Toshiba 120W Global AC Adapter Description dynadock USB Docking Station with VGA port dynadock USB Docking Station with DVI port Toshiba USB Data Link Description Toshiba Keyboard Protector - 14"-15", 17" NBs (A4 size) Targus DEFCON CL Cable Lock Description Toshiba USB Floppy Disk Drive Toshiba 1GB USB Hi-Speed Flash Drive Toshiba 2GB USB Hi-Speed Flash Drive

Battery & Power

Expansion
Part Number PA3541U-2PRP PA3542U-2PRP PA3555U-1ETC Part Number PA3567U-1ETC PA410U
Security & Protection

Storage

Part Number PA3109U-3FDD PA1411U-1M1G PA1412U-1M2G
Article I. Subject to Change
While Toshiba has made every effort at the time of publication to ensure the accuracy of the information provided herein, product specifications, configurations, prices, system/component/options availability are all subject to change without notice. For the most up-to-date product information about your computer, or to stay current with the various computer software or hardware options, visit Toshibas Web site at http://www.pcsupport.toshiba.com
Article II. Return Policy
Notwithstanding anything to the contrary in any third party License Agreement or product documentation supplied with your PC, Toshiba America Information Systems, Inc. (TAIS) does not accept the return of component parts, or bundled software, that have been removed from the PC system. Pro-rata refunds on individual PC components or bundled software, including the operating system, will not be granted. If you wish to return a complete PC system, contact the TAIS dealer where you purchased the product, and comply with the dealers standard return policies and procedures. Toshiba America Information Systems, Incorporated (TAIS) 9740 Irvine Boulevard Irvine CA 92618 ToshibaDirect website: http://www.toshibadirect.com TAIS website for resellers: http://sell.toshiba.com TAIS PC Support website: http://pcsupport.toshiba.com Portg, Satellite, Tecra, SelectBay, ConfigFree and SystemGuard are registered trademarks and Qosmio and EasyGuard are trademarks of Toshiba America Information Systems, Inc. and/or Toshiba Corporation. Intel, Celeron, Centrino, Intel Inside, Pentium, the Intel Centrino logo, and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft and Windows are registered trademarks and OneNote registered is a trademark of Microsoft Corporation in the United States and/or other countries. Winstone is a registered trademark and BatteryMark is a trademark of Ziff Davis Publishing Holdings Inc. in the U.S. and other countries. MobileMark is a trademark of the Business Applications Performance Corporation. Wi-Fi is a registered certification mark of the Wi-Fi Alliance. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Toshiba is under license. NVIDIA and GeForce are registered trademarks or trademarks of NVIDIA Corporation in the United States and/or other countries. All other trademarks are the property of their respective owners.

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C1 64-bit computing: 64-bit computing requires that the following hardware and software requirements are met: - 64-bit Operating System - 64-bit CPU, Chipset and BIOS (Basic Input/Output System) - 64-bit Device drivers - 64-bit applications Certain device drivers and/or applications may not be compatible with a 64-bit CPU and therefore may not function properly. A 32-bit version of the operating system is preinstalled on your computer unless explicitly stated that the operating system is 64-bit. See "Detailed Specs" for more information.
Product Series Legal Footnote. The product specifications and configuration information are designed for a product Series. Your particular model may not have all the features and specifications listed or illustrated. For more detailed information about the features and specifications on your particular model, please visit Toshiba's Web site at pcsupport.toshiba.com. Product Offering Legal Footnote. Toshiba America Information Systems, Inc. reserves the right to modify or withdraw this offer at anytime without notice.

Operating System.

Also see 64-Bit Computing Legal Footnote, if applicable. Certain Microsoft software product(s) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsofts privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software product(s) or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply). Some software may differ from its retail version (if available), and may not include user manuals or all program functionality. Offers. Offer terms, duration and product availability all subject to change without notice
3 Processor (Central Processing Unit). CPU performance in your computer product may vary from specifications under the following conditions:
1. use of certain external peripheral products 2. use of battery power instead of AC power 3. use of certain multimedia, computer generated graphics or video applications 4. use of standard telephone lines or low speed network connections 5. use of complex modeling software, such as high end computer aided design applications 6. use of several applications or functionalities simultaneously 7. use of computer in areas with low air pressure (high altitude >1,000 meters or >3,280 feet above sea level) 8. use of computer at temperatures outside the range of 5C to 30C (41F to 86 F) or >25C (77F) at high altitude (all temperature references are approximate and may vary depending on the specific computer model please visit the Toshiba website at www.pcsupport.toshiba.com for details). CPU performance may also vary from specifications due to design configuration. Under some conditions, your computer product may automatically shut-down. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. Use your computer product only under recommended conditions. Read additional restrictions under Environmental Conditions in your product Detailed Specs. Contact Toshiba Technical Service and Support for more information. Memory (Main System). Part of the main system memory may be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities. The amount of main system memory allocated to support graphics may vary depending on the graphics system, applications utilized, system memory size and other factors. For PC's configured with 4 GB of system memory, the full system memory space for computing activities will be considerably less and will vary by model and system configuration. Hard Disk Drive (HDD) Capacity. 1 Gigabyte (GB) means 109 = 1,000,000,000 bytes using powers of 10. The computer operating system, however, reports storage capacity using powers of 2 for the definition of 1 GB = 230 = 1,073,741,824 bytes, and therefore shows less storage capacity. Available storage capacity will also be less if the product includes one or more pre-installed operating systems, such as Microsoft Operating System and/or pre-installed software applications, or media content. Actual formatted capacity may vary.

Optical Drive. Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or playback optical media recorded by other PCs or optical media recorders. Additionally, certain optical media recorded on your optical drive may not playback or operate properly on other PCs or optical media players. These problems are not due to any defect in your Toshiba PC or optical drive. Please refer to your PC's product specification for listing of specific format compatibilities. Recording or viewing of certain optical media may be limited or prevented in accordance with applicable copy protection standards.
Display. Small bright dots may appear on your screen display when you turn on your PC. Your display contains an extremely large number of thin-film transistors (TFT) and is manufactured using high-precision technology. Any small bright dots that may appear on your display are an intrinsic characteristic of the TFT manufacturing technology. Over a period of time, and depending on the usage of the computer, the brightness of the screen will deteriorate. This is also an intrinsic characteristic of the screen technology. When the computer is operated on battery power, the screen with dim and you may not be able to increase the brightness of the screen while on battery power.
8 Graphics (Graphics Processing Unit). GPU performance may vary depending on product model, design configuration, applications, power management settings and features utilized. GPU performance is only optimized when operating in AC power mode and may decrease considerably when operating in battery power mode.
Total Available Graphics Memory is the total of, as applicable, Dedicated Video Memory, System Video Memory and Shared System Memory. Shared System Memory will vary depending on system memory size and other factors.

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Modem Speed. Due to FCC limitations, speeds of 53 kbps are the maximum permissible transmission rates during download. Actual data transmission speeds will vary depending on line conditions.
10 Wireless. Wireless connectivity and some features may require you to purchase additional software, external hardware or services. Availability of public wireless LAN access points may be limited. The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations. The actual transmission speed will be lower than the theoretical maximum speed. To use the Atheros SuperAG or SuperG wireless function, if available, your client and access point must support the corresponding feature. Performance of these functions may vary depending on the format of data transmitted. 11
Weight. Weight may vary depending on product configuration, vendor components, manufacturing variability and options selected.
Battery Life. Battery life may vary considerably from specifications depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. See Detailed Specs for specific battery measurement test. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After a period of time, the battery will lose its ability to perform at maximum capacity and will need to be replaced. This is normal for all batteries. To purchase a new battery pack, see the accessories information that shipped with your computer or visit the Toshiba web site at www.accessories.toshiba.com. Battery life will be less than when using similar applications in the Windows Operating System Software. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Certain Microsoft software products (including Microsoft Office Small Business Accounting if applicable) included with this computer may use technological measures for copy protection. IN SUCH EVENT, YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NOT FULLY COMPLY WITH THE PRODUCT ACTIVATION PROCEDURES. Product activation procedures and Microsofts privacy policy will be detailed during initial launch of the product, or upon certain reinstallations of the software products or reconfigurations of the computer, and may be completed by Internet or telephone (toll charges may apply). Internet access is required to enable certain functionality of certain Microsoft products(including Microsoft Office Small Business Accounting 2006) which may be included with this computer. The Microsoft Office 2007 60-Day Trial software (if applicable) is intended for evaluation purposes only. You must activate the software before you can use it. Product activation procedures will be detailed during initial launch of the software; activation requires Internet access. This software has an expiration date of 60 days from date of first use, at which time the software will operate under reduced-functionality mode, limiting end-user options and operations. The Microsoft Office 2007 60-Day Trial software is distributed without charge to the End User Customer but if the End User wants to continue to use such product after the trial period, then the End User Customer will have to pay a fee for the perpetual version of such Office Product. For systems with Microsoft Money Essentials 2007 installed, note that some online services for Microsoft Money 2007 and Microsoft Money 2007 Essentials will expire on the earlier of two years after your activation of the software or September 1, 2009. Also, you may need to get some online services separately from your financial institution, which may charge a fee. See the online services policy at http://money.msn.com/Money/2007/OSP.asp.

Temperature (Environmental) Conditions. All temperature references are approximate and the performance of your computer may vary from specifications even when operating within the recommended temperature range.
15 RoHS. This notebook is compatible with European Union Directive 2002/95/EC, Restriction of the use of certain Hazardous Substances in electrical and electronic equipment (RoHS), which restricts use of lead, cadmium, mercury, hexavalent chromium, PBB, and PBDE. Toshiba requires its notebook component suppliers to meet RoHS requirements and verifies its suppliers' commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process. 16
Warranty: The terms and conditions of Toshibas standard limited warranty are available at www.warranty.toshiba.com. Service Plans: The terms and conditions of service upgrade and extension plans offered by Toshiba are available at www.pcsupport.toshiba.com.

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EU Declaration of Conformity
TOSHIBA declares that this product conforms to the following Standards: Supplementary *The product complies with the Information: requirements of the Low Voltage Directive 73/23/EEC, the EMC Directive 89/336/EEC and/or the R&TTE Directive 1999/5/EC. This product is carrying the CE-Mark in accordance with the related European Directives. The party responsible for CE-Marking is TOSHIBA Europe GmbH, Hammfelddamm 8, 41460 Neuss, Germany.

VCCI Class B Information

Modem Warning Notice

Conformity Statement

The equipment has been approved to [Commission Decision CTR21] for panEuropean single terminal connection to the Public Switched Telephone Network (PSTN). However, due to differences between the individual PSTNs provided in different countries/regions the approval does not, of itself, give an unconditional assurance of successful operation on every PSTN network termination point. In the event of problems, you should contact your equipment supplier in the first instance.
The above Caution information applies to products that operate with an 802.11a device.

Taiwan

Article 14 Unless approved, for any model accredited low power radio frequency electric machinery, any company, trader or user shall not change the frequency, increase the power or change the features and functions of the original design. Any use of low power radio frequency electric machinery shall not affect aviation safety and interfere with legal communications. In the event interference is caused, the use of such electric machinery shall be immediately discontinued. Operation of such products can be resumed only when they are modified and can no longer cause interference. The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations. Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial, scientific and medical radio emission electric machinery.

Article 17

Using this Equipment in Japan
In Japan, the frequency bandwidth of 2,400 MHz to 2,483.5 MHz for second generation low-power data communication systems such as this equipment overlaps that of mobile object identification systems (premises radio station and specified low-power radio station).

Computer Disposal Information
This product contains mercury. Disposal of this product may be regulated due to environmental considerations. For disposal, reuse or recycling information, please contact your local government or the Electronic Industries Alliance at www.eiae.org.

Contents

Introduction... 35
This guide...36 Safety icons..37 Other icons used..37 Other documentation...38 Service options..38
Chapter 1: Getting Started.. 39
Selecting a place to work..39 Creating a computer-friendly environment.39 Keeping yourself comfortable..40 Precautions..40 Important information on your computers cooling fan..41 Setting up your computer..42 Setting up your software..42 Registering your computer with Toshiba.43 Adding optional external devices..43 Connecting to a power source..44 Charging the main battery..46
Using the computer for the first time..47 Opening the display panel..47 Your computers features and specifications.48 Turning on the power..48 Adding memory (optional)..49 Installing a memory module..49 Removing a memory module..55 Checking total memory..56 Hard Drive Recovery Utilities..57 Creating Recovery CDs/DVDs..58 Hard Disk Drive Recovery options..59 Hard Disk Drive Recovery using the Recovery media..64 Installing drivers and applications.65 Using the TouchPad..65 Scrolling with the TouchPad.66 Control buttons..66 Disabling or enabling the TouchPad.66 Using the Dual Mode Pad..67 Using Dual Mode...67 Using external display devices..69 Directing the display output when you turn on the computer..70 Adjusting the quality of the external display.71 Using an external keyboard..71 Using a mouse...72 Connecting a printer..72 Setting up a printer..73 Connecting an optional external diskette drive.73 Turning off the computer..74 Options for turning off the computer.74 Using the Shut Down command..77 Using and configuring Hibernation mode.79 Using and configuring Sleep mode.81 Closing the display panel..84 Customizing your computers settings..84
Caring for your computer..84 Cleaning the computer..84 Moving the computer..84 Using a computer lock..85
Chapter 2: Learning the Basics.. 86
Computing tips..86 Using the keyboard..88 Character keys..88 Making your keyboard emulate a full-size keyboard...88 Ctrl, Fn, and Alt keys...89 Function keys..89 Special Windows keys.89 Overlay keys..90 Using the overlay to type numeric data.90 Starting a program..91 Starting a program from the Start menu.91 Starting a program from Windows Explorer.92 Starting a program using the Start Search field..93 Saving your work..93 Printing your work..95 Backing up your work..96 Restoring your work...96 Using the optical drive..97 Optical drive components..97 Media control buttons..98 Inserting a compact disc..99 Playing an audio CD..100 Playing optical media..101 Creating a CD/DVD..102 Removing a disc with the computer on.102 Removing a disc with the computer off..103 Caring for CD or DVD discs..103 Toshibas online resources..103

Registering your computer with Toshiba
Product registration is strongly recommended, and allows Toshiba to send you periodic updates, announcements, and special offers applicable to your product. Product registration can be completed during the initial start up process of your computer. If you decide not to register at that time, you can either double-click the Toshiba Registration icon on your desktop or go to the Toshiba Web site at www.register.toshiba.com at a later time. Failure to complete Product Registration will not diminish Customer rights under the Toshiba limited Warranty.
To register online, you must be connected to the Internet.
Adding optional external devices
Before adding external devices or memory, Toshiba recommends setting up your software. See Setting up your software on page 42.
After starting your computer for the first time you may want to: Add more memory (see Adding memory (optional) on page 49) Connect a mouse (see Using a mouse on page 72) Connect a full-size keyboard (see Using an external keyboard on page 71) Connect an external monitor (see Using external display devices on page 69) Connect a local printer (see Connecting a printer on page 72) Connect an optional external disk drive (see Connecting an optional external diskette drive on page 73) Install an ExpressCard (see Using an ExpressCard on page 136) (available on certain models)
Connecting to a power source
Your computer requires power to operate. Use the power cord/cable and AC adaptor to connect the computer to a live electrical outlet, or to charge the computers battery. Never pull on a power cord/cable to remove a plug from a socket. Always grasp the plug directly. Failure to follow this instruction may damage the cord/cable, and/or result in a fire or electric shock, possibly resulting in serious injury.
Always confirm that the power plug (and extension cable plug if used) has been fully inserted into the socket, to ensure a secure electrical connection. Failure to do so may result in a fire or electric shock, possibly resulting in serious injury. Be careful if you use a multiple connector. An overload on one socket could cause a fire or electric shock, possibly resulting in serious injury.
Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger (that may have been provided with your computer), or use AC adaptors and battery chargers specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor or Battery Charger could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor or charger.

(Sample Image) Erase the hard disk screen 3 Select the desired method, and then click Next. A confirmation message displays reminding you that all data will be lost. Be sure you have saved your work to external media before proceeding. 4 Click Next to begin deleting the HDD. When the process is completed, a message displays informing you that the HDD has been deleted. 5 Press any key on the keyboard to restart the computer.
Recovering the C: partition of the HDD without changing the current partition size
Recovering the C: drive to its factory default setting reformats your drive and your information on the recovered drive will be lost. Be sure to save your work to external media first. If you have created other partitions (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact. To recover only your C: drive: On the Toshiba Recovery Wizard Screen, select Recovery of Factory Default Software, and then click Next. Select Recover without changing the hard drive partitions. A confirmation message appears, reminding you that all information on the C: drive will be lost during the recovery process. Be sure you have saved your work to external media before proceeding. 3 Click Next to begin the restoration. Once complete, a message displays that the HDD has been recovered. 4 Press any key on your keyboard to restart the computer.
Recovering the C: partition with a user specified size
Resizing and recovering your C: drive to its factory default setting reformats all partitions on the HDD (for example, if you created a D: drive, it will be deleted during the recovery process) and your information will be lost. Be sure to save your work to external media first. To resize and recover your C: drive: 3 On the Toshiba Recovery Wizard screen, select Recovery of Factory Default Software, and then click Next. Select Recover to a custom size partition. Specify the size of the C: drive. Click the up/down arrows to increase/decrease the C: drive size in 1 GB increments. The size of the C: drive will display on the progress bar as you make your selections.
Click Next to begin the restoration. Once complete, a message displays that the HDD has been recovered. Press any key on your keyboard to restart the computer.
Hard Disk Drive Recovery using the Recovery media
If you need to recover your computer to its default factory state, you can rebuild the system using your Hard Drive Recovery Utilities. To recover your hard disk drive using the utilities burned to CDs or DVDs (refer to Creating Recovery CDs/DVDs on page 58): 3 Insert the first recovery CD or DVD into your optical drive and power on the computer. When the initial screen displays, press F12. The boot menu appears. Using the arrow keys, select the CD/DVD option and press Enter. The system will boot up to the Toshiba Recovery Wizard screen. Please refer to Hard Disk Drive Recovery options on page 59, to explain the available recovery options.

Control buttons

When a step instructs you to click or choose an item, move the cursor to the item, then press and release the primary (left-hand) button. To double-click, press the primary button twice in rapid succession. The primary button usually corresponds to the left mouse button. The function of the secondary (right-hand) button depends on the program you are using. It usually corresponds to the right mouse button (right-clicking). Check your programs documentation to determine whether it uses the right mouse button.
Disabling or enabling the TouchPad
The TouchPad is enabled by default. To change the enable/disable TouchPad setting, press Fn + F9. This hot key enables/disables the TouchPad. For more information, see Disabling or enabling the TouchPad or Dual Mode Pad on page 220.

Using the Dual Mode Pad

(Available on certain models)

Using Dual Mode

The Dual Mode feature allows you to switch between Cursor Mode (the default mode) and Button Mode. In Button Mode, you can use the virtual buttons on the Dual Mode Pad which provide convenient shortcuts to frequently used applications. You can also use the volume control bar to adjust the system volume quickly and easily.
Using the Virtual Buttons
The Dual Mode Pad has six virtual buttons and a volume control bar. Each virtual button can be configured to start an application. The volume control bar is used to adjust the system volume level.
Virtual buttons Mode switch button
Volume control bar Virtual buttons
(Sample Illustration) Virtual buttons on the Dual Mode Pad
Activating the Dual Mode Pad will deactivate an external mouse.
The virtual buttons at the top of the Dual Mode Pad have the following default settings: Left button: Opens the assigned email application Middle button: Opens the ConfigFree utility (see the Toshiba online Help for more information) Right button: Opens the Windows Photo Gallery
The other three virtual buttons have no default settings. You must configure these buttons in the Mouse Properties dialog box before they can be used.
In order to use the virtual buttons you must first enable Dual Mode in the Mouse Properties dialog box. After that, you can use the virtual buttons as follows: Tap the mode switch button to enable the virtual buttons. Tap the virtual button assigned to the application you wish to launch, or slide your finger on the volume control bar to adjust the volume to the desired level. When the operation is complete, the Dual Mode Pad automatically disables the virtual buttons.

(Sample Image) Add Printer Wizard 2 Follow the on-screen instructions to set up your printer.
Some operations, such as creating a password service diskette, require a diskette drive designed for use with 3.5-inch diskettes.
(Sample Illustration) Optional external USB diskette drive

Turning off the computer

To connect an optional external USB diskette drive, connect the cable to one of the computers USB ports.
(Sample Illustration) Connecting an optional external USB diskette drive
Pressing the power button before shutting down the Windows operating system could cause you to lose your work. Make sure the system indicator panels disk light and the drive-in-use light are off. If you turn off the power while a disk/disc is being accessed, you may lose data or damage the disk/disc and/or drive. It is a good idea to turn off your computer when you are not using it for a while. If you are using the computer for the first time, leave the computer plugged into a power source (even though the computer is off) to fully charge the main battery.
Options for turning off the computer
Depending on the operating system installed, you have more than one option available for turning off the computer: Shut Down, Hibernate, and Sleep. Each option has its advantages. Use the Shut Down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer. You must turn off your computer in order to upgrade your computers internal hardware (such as memory).
TECHNICAL NOTE: Before using the Shut Down option to turn off your computer, save your files and make sure all disk/disc activity lights are off. If you change your mind and decide to continue working after all, wait a few seconds before turning the computer on again. Use the Sleep command to save your work, system settings, and current state of the desktop to memory, so that when you turn on the computer again, you will quickly and automatically return to where you left off.

Hibernation mode

Hibernation mode shuts the computer down completely, but it first saves the current state of the computer to hard disk. Since Hibernation mode does not require power to maintain the saved information, system settings are retained indefinitely. Factors to consider when choosing Hibernation: While in Hibernation mode, the computer uses no main battery power. Because the state of the system is stored to hard disk, no data is lost if the main battery discharges. Restarting from Hibernation takes less time and consumes less main battery power than restarting after turning off the computer using the Shut down command. Restarting from Hibernation takes a little more time and consumes more main battery power than restarting from Sleep. When starting up again, the computer returns to the state in which you left it, including all open programs and files you were using.

Playing an audio CD

Insert an audio CD and close the disc tray. If the computer is turned on, Windows Media Player opens and the CD begins to play. You can use the Windows Media Player program to control the CD. To access the Windows Media Player, you can open it through the Start menu.
When using Windows Media Player, your system may not be able to activate Sleep or Hibernation modes. To prevent this from occurring, close Windows Media Player before you select Sleep or Hibernation mode.

Stop button

Play/Pause button
(Sample Image) Windows Media Player screen The Windows Media Player control panel works much like an ordinary compact disc player: To play the CD or to pause, click the Play/Pause button. To stop the CD, click the Stop button. Before putting on headphones to listen, turn the volume down. Do not set the volume too high when using headphones. Continuous exposure to loud sound can harm your hearing.

Playing optical media

If you insert a CD/DVD into the optical drive and the Auto-Run feature does not automatically start your disc, try launching the CD/DVD manually. To do this, follow these steps: Click Start, and then Computer. Click the optical drive icon. The disc drive will run the CD/DVD.
If your disc does not run using this method, try using an application that is associated with the media on the disc. For example, if it is a music CD, open Windows Media Player and use it to select and then play the CD. For other types of media, use the associated software to open the files on the disc.

Creating a CD/DVD

Depending on the configuration, your computer may come with a multi-function drive that allows you to: Play pre-recorded DVDs Play pre-recorded CDs Read and write data (depending on your system configuration) and music files to CD-Recordable (CD-R) and CD-Rewritable (CD-RW) discs; and DVDR/RW or DVD RAM discs. Due to manufacturing and quality variations in third party optical media (e.g., CD or DVD) or optical media players/recorders, in certain cases, your Toshiba optical drive may not record on certain optical media that bear the applicable logo, or play back optical media recorded by other computers or optical media recorders. Additionally, certain optical media recorded on your optical drive may not play back or operate properly on other computers or optical media players. These problems are not due to any defect in your Toshiba computer or optical drive. Please refer to your computer's product specification for listing of specific format compatibilities. Copy protection technology may also prevent or limit recording or viewing of certain optical media. For details on how to use the software, please refer to the respective Online Help menus.

Press the TOSHIBA Assist button (if applicable to your system) to open the TOSHIBA Assist, and then click the ConfigFree icon. Click the ConfigFree icon then click the desired utility. in the Notification Area, and
If your computer is not connected to a network, the ConfigFree icon in the Notification Area is displayed with an X.
ConfigFree Utilities Connectivity Doctor
The Connectivity Doctor lets you analyze your network connections and fix network connection problems. Using Connectivity Doctor, you can view detailed network information by simply moving the mouse pointer. The Connectivity Doctor works with the following network devices: Wired and wireless network devices Access points Status of the PC Network Connections Status of wired and wireless connections Wireless Connection band (a/b/g etc.)
The Connectivity Doctor displays the following information:
Status of Wireless Connection switch
(Sample Image) Connectivity Doctor screen

Profile Settings

The Profile Settings utility lets you save network settings in profiles. ConfigFree profiles are useful for easily switching network settings and devices.You can switch network settings simply by selecting the profile with the desired settings. If you visit a client company occasionally, for example, you can set up a profile to match that environment and connect to the network. Similarly, users who access networks in the office and at home can set up profiles to handle these networking environments. A profile contains the currently configured network settings on the computer, as well as information about any network devices. The following settings can be saved (or captured) in a profile: Internet settingsincludes LAN settings (proxy server settings) and the address of a home page that opens automatically when Internet Explorer starts Deviceslets you enable or disable settings of wired and wireless network devices, infrared devices, and set the power status of Bluetooth antennas TCP/IP settingsincludes DHCP, IP address, subnet mask, default gateway, DNS server, and WINS server settings Personal firewall settings for Internet connections Bluetooth Security Level (for example, high or medium) Enable UAC (User Account Control) setting
To create a profile: Click the icon in the Notification Area.
Move the pointer to Profile. Click Open Settings. The ConfigFree Profile Settings window appears.
(Sample Image) ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard.

Chapter 6

If Something Goes Wrong
Some problems you may encounter when using your computer are relatively easy to identify and solve. Others may require help from your network administrator or the manufacturer of the software program. This chapter aims to help you solve many problems by yourself. It covers the problems you are most likely to encounter. If all else fails, contact Toshiba. You will find information on Toshibas support services at the end of this chapter.

Some people use a combination of these methods, backing up all files to tape weekly and copying critical files to diskette on a daily basis. If you have installed your own programs, you should back up these programs as well as your data files. If something goes wrong that requires you to reformat your hard disk and start again, reloading all your programs and data files from a backup source will save time.

Read the users guides.

It is very difficult to provide a fail-safe set of steps you can follow every time you experience a problem with the computer. Your ability to solve problems will improve as you learn about how the computer and its software work together. Get familiar with all the users guides provided with your computer, as well as the manuals that come with the programs and devices you purchase. Your local computer store or book store sells a variety of self-help books you can use to supplement the information in the manuals.
Data and system configuration backup in the Windows operating system
The Windows operating system offers some easy-to-use features for backing up your Windows settings and your datadocuments and other important files. Take advantage of these features to protect yourself from much more difficult and time-consuming restoration procedures, and to safeguard your valuable data from loss.
Saving system configuration with Restore Points
The System Restore feature of the Windows operating system quickly creates Restore Pointssnapshots of your Windows operating system configurationand saves them for later recall. If you experience problems after installing some new hardware or software, you can easily select a previously established Control Point to turn back the clock, restoring the Windows operating system to the state it was in just prior to the installation. This is much easier and more effective than uninstalling the hardware or software, which often leaves behind unwanted files and settings. It is also easy to undo a Restore Point selection, if you change your mind. Follow these steps to create a Restore Point using the System Restore utility: Click Start, All Programs, Accessories, System Tools, and then System Restore. Click open System Protection. The System Protection tab of the System Properties window appears. 3 Click Create.

You can not back up the computer while running on battery power. Connect the AC adaptor before continuing. Prepare your backup target by connecting it and/or inserting a blank CD or DVD in the drive. Click Start. Click Control Panel. Click System and Maintenance. Click Backup and Restore Center. You can choose to back up some files or the entire computer. Click either Back up files or Back up computer. If you choose to back up your entire computer, you will be setting up a scheduled backup that will be performed periodically, and will only include the changes made since the last backup. Follow the on-screen help to complete your backup.
For more help, click Start, Help and Support, and search for back up.
General tips for installing hardware and software
Here are a few tips to help ensure safe and easy installation of new hardware (printers, pointing devices, external hard drives, DVD writers, scanners, etc.) and software (applications like Microsoft Office and Adobe Photoshop, or utility software such as special toolbars for your web browser). Create a Restore Point (refer to Saving system configuration with Restore Points on page 199). Before installing anything, use the System Restore utility to set a Restore Point (see the section titled Restore Points). If anything goes wrong, you will then be able to easily restore the Windows operating system to the state it was in prior to the installation, undoing any changes that the installation process introduced. Back up your critical data (see Backing up your data or your entire computer with the Windows operating system on page 201). Have your factory Restore/Reconfiguration CD(s) on hand in case you need any files from them (available on certain models). Do not guessfollow directions carefully! It is often necessary to run an installation utility firstbefore connecting a new hardware item to the computer. If the device is connected first, it may be very difficult to complete the installation successfully. Always carefully follow the installation instructions that accompany the hardware or software. Restart the Windows operating system. Always restart the Windows operating system after each installation, even if the installation utility does not prompt you to do so. This will ensure that the installation is completed, and will clean up anything that the installation utility left behind. Do one installation at a time. If you have several new items to add to your computer system, install just one at a time, creating Restore Points immediately before each successive installation. This will make it much easier to determine the origin of any new problems. For best results, follow this sequence: 3 Back up critical data. Create a Restore Point. Install one item of hardware or software.

To use a simultaneous mode, you must set the resolution of the internal display panel to match the resolution of the external display device. Selecting this Card or pressing the hot key displays the following options:
(Sample Image) Display mode options Cycle through the display modes, then select the desired mode. Not all functions are supported on all models.
Some systems also support an additional Swap Image Display mode. This mode is available only if the current setting is an extended desktop mode (Built-in Display and External Monitor, or Built-in Display and TV). In extended desktop mode, the image is split into two sides, one side per display device. To swap sides, select Swap Image Display.

Display brightness

This TOSHIBA Card decreases or increases the screen brightness.

Fn + Fn +

This hot key decreases the screen brightness. This hot key increases the screen brightness. Selecting this Card or pressing either hot key displays the following options:
(Sample Image) Display brightness Move the slider or press the appropriate hot key repeatedly to decrease or increase the display brightness.
Disabling or enabling wireless devices
This TOSHIBA Card or hot key enables/disables the optional wireless devices installed in your computer. The wireless modes are:
Wi-Fi enabledEnables just the Wi-Fi module. Bluetooth* enabledEnables just the Bluetooth* module. All disabledDisables the Bluetooth* and Wi-Fi modules. All enabledEnables the Bluetooth* and Wi-Fi modules.
(Sample Image) Wireless communication options To enable Wi-Fi, select
To enable Bluetooth *, select To enable all, select To disable all, select To cancel, select.
*Available on certain models.
Disabling or enabling the TouchPad or Dual Mode Pad
This TOSHIBA Card or hot key enables/disables either the TouchPad or the Dual Mode Pad. For more information on using the TouchPad or Dual Mode Pad, see Using the TouchPad on page 65 or Using the Dual Mode Pad on page 67. Selecting this Card or pressing the hot key displays the following options:

cache A section of very fast memory in which frequently used information is duplicated for quick access. Accessing data from cache is faster than accessing it from the computers main memory. See also CPU cache, L1 cache, L2 cache. CD An individual compact disc. See also CD-ROM. CD-ROM (compact disc read-only memory) A form of highcapacity storage that uses laser optics instead of magnetic means for reading data. See also CD. Compare DVD-ROM.
central processing unit (CPU) The chip that functions as the brain of the computer. It takes information from outside sources, such as memory or keyboard input, processes the information, and sends the results to another device that uses the information. character Any letter, number, or symbol you can use on the computer. Some characters are non-printing characters, such as a paragraph break in a word-processing program. A character occupies one byte of computer storage. chip A small piece of silicon containing computer logic and circuits for processing, memory, input/output, and/or control functions. Chips are mounted on printed circuit boards. click To press and release the pointing devices primary button without moving the pointing device. In the Windows operating system, this refers to the pointing devices left button, unless otherwise stated. See also double-click. color palette A set of specified colors that establishes the colors that can be displayed on the screen at a particular time. compatibility The extent to which computers, programs, or devices can work together harmoniously, using the same commands, formats, or language as another. configuration (1) The collection of components that make up a single computer system. (2) How parts of the system are set up (that is, configured). controller A device that controls the transfer of data from a computer to a peripheral device and vice versa. For example, disk drives, monitors, keyboards, and printers all require controllers. CPU See central processing unit (CPU). CPU cache A section of very fast memory residing between the CPU and the computers main memory that temporarily stores data and instructions the CPU will need to execute commands and programs. See also cache, L1 cache, L2 cache. cursor A symbol that indicates the current position on the screen. The shape of the cursor varies, depending on the program you are using and what you are doing.
default The setting selected by a program when the user does not specify an alternative setting.
device A component attached to the computer. Devices may be external (outside the computers case) or internal (inside the computers case). Printers, disk drives, and modems are examples of devices. device driver A program (called a driver) that permits a computer to communicate with a device. dialog box An on-screen window displayed by the operating system or a program giving a direction or requesting input from the user. direct current (DC) The type of power usually supplied by batteries. DC flows in one direction. Compare alternating current (AC). direct memory access (DMA) A dedicated channel, bypassing the CPU, that enables direct data transfer between memory and a device. directory See folder. disable To turn a computer option off. See also enable. disc A round, flat piece of material, designed to be read from and written to by optical (laser) technology, and used in the production of optical discs, such as CDs and DVDs. Compare disk. disk A round, flat piece of material that can be magnetically influenced to hold information in digital form, and used in the production of magnetic disks, such as diskettes and hard disks. Compare disc. See also diskette, hard disk. disk drive The device that reads and writes information and programs on a diskette or hard disk. It rotates the disk at high speed past one or more read/write heads. diskette A thin, flexible disk in a protective jacket that stores magnetically encoded data. Diskettes can be removed from the computer and come in two sizes: 5.25-inch and 3.5-inch. Your computer uses 3.5-inch diskettes. See also double-density diskette, high-density diskette. document Any file created with an application and, if saved to disk, given a name by which it can be retrieved. See also file. double-click To press and release the pointing devices primary button rapidly twice without moving the pointing device. In the Windows operating system, this refers to the pointing devices left button, unless otherwise stated.