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ART Tube MPArt Tube MP Studio V3 with Variable Valve Voicing
The ART Tube MP Professional Mic Preamp/Processor is a 12AX7-based mic preamp that provides high-quality sound and smooth response. You get 70dB of gain while maintaining a low noise floor suitable for digital. Features 1/4" balanced and XLR balanced inputs, 1/4" TRS and XLR balanced outputs, input and output level controls, a phantom power switch, "soft" power up and down, and more.

Details
Brand: APPLIED RESEARCH & TECHNOLOGY
Part Numbers: TUBE, TUBE MP, TUBE-MP, TUBEMP, TUBEMP STUDIO, TUBEMPSTUDIO, Tube MP
UPC: 0840402011415, 0840402011439, 840402011415, 840402011439
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doc0

The ART TUBE MP STUDIO V3
TABLE OF CONTENTS Introduction... 2 Installation... 3 AC Power Hookup... 3 Audio Connections... 3 Safety Precautions... 3 Controls and Indicators...4 Input Control.... 4 +20 dB Gain Switch... 4 Phantom Power +48V Switch... 4 Phase Reverse Switch.. 5 OPL (Peak Limiter) Switch.. 6 Power/Clip/Limit LED... 6 VU Meter... 6 Output Control... 7 Connections... 8 Input Jack.... 8 XLR Input Jack... 8 XLR Output Jack... 8 Output Jack... 9 Power Jack.... 9 Operation... 10 Warranty Information... 12 Service.... 13 Tube MP Studio Specifications... 14

INTRODUCTION

Thank you for purchasing the Tube MP Studio V3 - and congratulations: You now own one of the most versatile preamplifiers available. Offering a superb level of sound quality, the Tube MP Studios hybrid solid state and tube circuit design combined with a straightforward user interface quickly and easily gives you access to all of its features. The original ART Tube MP put professional-caliber tube preamplification into the hands of thousands of musicians and recordists that wanted great tube tone in a compact and flexible package. The Tube MP Studio V3 extends the range of applications by adding V3 (Variable Valve Voicing) technology with an output protection limiter (OPL) to precisely control output peaks, and analog VU metering to aid in setting and maintaining proper signal levels. The Tube MP Studio V3 can be used in a wide variety of applications including recording, project and home studios, where its metering functionality and OPL circuitry really shines. It also functions as a direct box, with impedance matching and preamplification for instrument or linelevel sources. FEATURES: Built-in analog VU metering V3 (Variable Valve Voicing) with OPL (switch selectable) Up to 70dB of gain Hand selected 12AX7A dual triode tube Balanced XLR inputs and outputs High impedance Instrument input and line level output +48V Phantom power (switch selectable) Phase Reverse Switch Gain (+20dB) Switch Input Gain Control Output Level Control Multifunction, dual color LED Power/Clip/Limit indicator Fully shielded all steel chassis Designed and developed in the USA

INSTALLATION

The Tube MP Studio V3 may be used in a wide variety of applications and environments. Self-contained in an all-steel enclosure, the Tube MP Studio V3 is designed for continuous professional use. Because the unit is compact and lightweight, mounting location is not critical. However, for greater reliability we recommend that you not place the Tube MP Studio V3 on top of power amps or other sources of heat. The tube circuitry needs about a minute to warm up from a cold power up.
AC POWER HOOKUP The Tube MP Studio has an external power supply designed to operate at 115 VAC @ 50 to 60 Hz. Units manufactured for use outside the United States of America have been modified to comply with the required electrical specifications. Only use the adapter that came with the Tube MP Studio V3. If the adapter becomes lost or damaged, contact ART Customer Service for replacement. If you need to purchase one locally, just make sure that you specify 9 Volt AC (not DC), at 800 ma. AUDIO CONNECTIONS Audio connections to and from the Tube MP Studio V3 are balanced XLR (Pin 2 = Hot (+), Pin 3 = Cold (-), Pin 1 = Ground) and unbalanced (Tip = Hot (+), Sleeve = Ground). We recommend that you switch off the +48V Phantom Power whenever changing connections to the XLR input. SAFETY PRECAUTIONS Warning: To avoid the risk of shock or fire, do not expose this unit to moisture. Refer all servicing to qualified personnel. Do not remove the metal cover; there are no user-serviceable parts inside. Only use the power adapter that came with this unit or one obtained from Arts Customer Service Department.
CONTROLS & INDICATORS
INPUT CONTROL The Input Control sets the amount of input gain of the Tube MP Studio V3. Turn the control clockwise to increase gain and counterclockwise to decrease gain. You may control two ranges of gain with this control, +26 to +60dB and +6 to +40dB. Selection of the gain range is made with the +20dB gain switch.

+20DB GAIN SWITCH Use the +20dB Gain Switch to set the gain range of the input control. When the switch is out, the Tube MP Studio V3 operates in Normal mode. Depressing the switch adds 20dB of gain. This mode is indicated by the labeling in red and corresponds directly to the input controls red gain range labeling. For microphone applications, where more gain is needed, push the switch in. For hot line level inputs, set the switch in the out position.
PHANTOM POWER +48V SWITCH The Tube MP Studio V3 can power any microphone needing +48 volts DC Phantom power. Phantom power is supplied to pins 2 and 3 of the XLR Input jack when this switch is depressed. The Tube MP Studio V3 slowly applies and removes the +48volts, to prevent damage to microphones. Be sure to turn down or mute the output of the Tube MP Studio V3 when engaging or disengaging Phantom power. Additionally, when disengaging, allow 30 to 45 seconds for the power to completely discharge. Most microphones will make a sound like air leaking from a tire when Phantom power is disconnected, but some can make some very nasty low rumbles and whines as well.
Dynamic microphones should not be affected or damaged if they are plugged into a line where Phantom power is present. However, if the mic doesn't need it, do not use it. Some things are best left untested!
PHASE REVERSE SWITCH The Phase Reverse switch is provided to reverse the phase of the signal. This switch works on Pins 2 and 3 of the XLR output jack and also reverses the polarity of the output jack. In the Normal position, the signal is in-phase. In the Reverse (or in) position, Pins 2 and 3 are reversed and the signal is changed to 180 degrees out of phase. In multiple microphone applications, mic placement can affect the phase of the signals. If two microphones pick up the same signal from different locations, the result can be a hollow or frequency shifted sound. In some cases it may sound as if an instrument disappears if it happens to be 180 degrees out of phase. Depressing the Phase switch can remedy this. In general, if your sound is thin or out of position, try reversing the phase to correct the problem. V3 VARIABLE VALVE VOICING CONTROL This Tube MP Studio V3 features ARTs proprietary V3 technology. V3 (which stands for Variable Valve Voicing), provides optimized reference points to begin the recording process for guitars, bass guitars, synths, acoustic instruments, percussion and more. ART engineers ran our preamplification circuit through a battery of tests and real life studio conditions. Our goal was to create a processor that would allow a user to have presets that were optimized for specific recording applications. We set out to create a preamp that would be nimble enough to handle both violins and kick drums, and nearly everything in between. We wanted to take the guessing out of the equation and that is how we developed V3. Its simple, easy and it works really well.

For example, if you are recording an acoustic guitar, V3 has a preset that has been optimized for that instrument. Once the preset is chosen, the user can even fine tune the signal which shows the true power of V3 technologyits tweakable. V3 even features a multi setting, which is useful for a wide variety of applications like overhead micing, broadcast and field recording. This means that it is now quicker and easier than ever to make great recordings! Musicians want to play, not spend hours adjusting knobs. No other microphone preamp is as user-friendly as the Tube MP Studio V3.
POWER/CLIP/LIMIT LED The bi-color Power/Clip/Limit LED lights green after power is applied and with lower level signals. If OPL is not being used, then the LED will serve as a signal clip indicator. It will light red whenever the signal at the tubes output is about to clip. If the LED is constantly lit, reduce the signal level with the Input gain control, or Activate the OPL circuitry. When the OPL circuit is engaged, the LED will turn red whenever the output signal peaks exceed the limiter's threshold, at which point the limiter will reduce gain automatically, to prevent output clipping.
VU METER The VU Meter gives an analog representation of the Tube MP Studio V3s output signal level. 0dB on the meter represents +6dBu at the output jack and +12dBu at the XLR o utput jack. Besides showing the average analog level, it is sensitive to attack transients. When not using OPL, the VU Meter is a great indicator of how hard you are running the tube. It also helps in setting a consistent level as you change mics and instrument sources.
The VU Meter also reflects the impact of the OPL circuitry on the signal. For example, if the signal is in the red on the meter, the meter will reflect the attenuation of the signal when the OPL is activated, and the signal is brought out of the red.
OUTPUT CONTROL The Output Control sets the output level of the Tube MP Studio V3. When the control is fully counterclockwise, there is no output. Turning the control clockwise increases the level of the output signal. When setting the Output level control, refer to the VU Meter for an accurate level leaving the Tube MP Studio V3.

CONNECTIONS

Despite the Tube MP Studio V3s sophistication, it is easy to interface the unit with a wide variety of equipment. All inputs and outputs, are located on the rear panel. Standard and XLR inputs and outputs make patching simple.

INPUT JACK The Input jack is for instrument and line level inputs. It has a high input impedance to minimize any loading effects on instrument pickups. It can also handle up to +22 dBu signals for line level signals. Though not normally suggested, both input jacks can be used simultaneously, in a pinch, to sum two signals. The signal present at the XLR jack will tend to attenuate the signal of the input.
XLR INPUT JACK The XLR Input jack is primarily intended for microphone input, and as such can furnish Phantom Power when needed. It can handle up to +14 dBu signals, which is the hottest signal you would get out of any microphone. For even hotter input signals, you should use the input jack. The XLR Input jacks medium input impedance is extremely flat over a wide frequency range, which allows it to be musically neutral to virtually any microphone (one of the Tube MP Studio V3's lesser known secrets).
XLR OUTPUT JACK The XLR Output jack of the Tube MP Studio V3 is active balanced. You may use it in an unbalanced configuration without harm to the output circuitry. The XLR output can provide a hefty signal level (+28dBu) at a low impedance, so make sure that you do not overdrive equipment with sensitive inputs. When using it on the front end of a
mixer, go into the mixers line in or insert inputs and not necessarily into the mixers microphone input, unless the mixer can pad that inputs level.
OUTPUT JACK The Output jack is unbalanced and should be used for sending signals to amps, processors, or other unbalanced configurations. Both balanced and unbalanced output connections may be used simultaneously. This is particularly useful when using the Tube MP Studio V3 as a direct box for instruments or line level signals. Make sure that both pieces of equipment connected to the Tube MP Studio V3s outputs are connected to the same earth ground, beforehand, to avoid electrical shock. If you experience a grounding hum when using both output connectors (one to a console, one to an instrument amp) simultaneously, a ground loop may be the problem. To remedy this problem, disconnect the ground wire (pin 1) from the XLR cable plugged into the Tube MP Studio V3s output. This interrupts the ground path and therefore breaks the loop.
POWER JACK An external 9 Volt AC adapter powers the Tube MP Studio V3. Plug the adapter into the PWR jack and then into a power outlet. Only use the adapter that came with the Tube MP Studio. If the adapter ever becomes damaged, immediately discontinue use. They can be purchased locally or directly from ART. Just make sure that you specify 9 Volt AC (not DC), at 800 ma.

OPERATION

The main application of the Tube MP Studio V3 is a microphone preamplifier. Plug any microphone directly into either input and set the input and output controls to provide an appropriate level into the next stage of your system. Use the Tube MP Studio V3 as an acoustic or piezo pickup preamplifier to run directly into a console, amp, processor, recorder, or sound card. The Tube MP Studio V3 is ideal for use as a DI box. Plug the instrument into either input and use the XLR or (or both) outputs to connect to your recorder, board or PA system. Because of its low noise and excellent tonal qualities, the Tube MP Studio V3 is ideal for running mixes through before recording to DAT or cassette. Used as a mastering device, the Tube MP Studio V3 is capable of adding warmth and gentle tube compression to the signal. Variable Input and Output level controls make the Tube MP Studio V3 ideal for level matching material in postproduction situations.
Fill in the following information for your reference: Date of purchase Purchased from ___________________ ___________________
SERIAL NUMBER ___________________

- 10 -

V3 Settings and their applications when processing: When observing the V3 dial from a clockwise perspective, the following settings are: Neutral Settings: These are useful for uncolored, natural reproduction of sound. 6:00 - Neutral Flat 6:45 Neutral Vocal (Microphone) 7:30 Neutral Guitar Amplifier 8:15 Neutral Bass Guitar Warm Settings: These are useful when warming a signal is desired. 9:00 Warm Electronic Keyboard 9:45 Warm Electric Guitar 10:30 Warm Vocal Microphone 11:15 Warm Valve Warm Settings with OPL: These are useful with high sound pressure levels, close proximity micing, and spiky transients, as well as warming the signal. 12:00 Warm OPL Multiple Applications 12:45 Warm OPL Vocal 1:30 Warm OPL Acoustic Guitar 2:15 Warm OPL Piano Neutral Settings with OPL: These are useful with high spls, close micing and spiky transients, as well as maintaining clarity. 3:00 Neutral OPL Bass Guitar 3:45 Neutral OPL Acoustic Guitar 4:30 Neutral OPL Percussion 5:15 Neutral OPL Limit

- 11 -

WARRANTY INFORMATION

Limited Warranty

Applied Research and Technology will provide warranty and service for this unit in accordance with the following warrants: Applied Research and Technology, (A R T) warrants to the original purchaser that this product and the components thereof will be free from defects in workmanship and materials for a period of one year from the date of purchase. Applied Research and Technology will, without charge, repair or replace, at its option, defective product or component parts upon prepaid delivery to the factory service department or authorized service center, accompanied by proof of purchase date in the form of a valid sales receipt. Exclusions: This warranty does not apply in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs. This warranty is void if the serial number is altered, defaced, or removed. A R T reserves the right to make changes in design or make additions to or improvements upon this product without any obligation to install the same on products previously manufactured. A R T shall not be liable for any consequential damages, including without limitation damages resulting from loss of use. Some states do not allow limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may have other rights, which vary, from state to state. For units purchased outside the United States, an authorized distributor of Applied Research and Technology will provide service.

- 12 -

SERVICE
The following information is provided in the unlikely event that your unit requires service. 1) Be sure that the unit is the cause of the problem. Check to make sure the unit has the proper power supplied, all cables are connected correctly, and the cables themselves are in working condition. 2) If you find the unit to be at fault, write down a complete description of the problem, including how and when the problem occurs. Please write down a description of your complete setup before calling Customer Service. 3) Contact our Customer Service Department at (585) 436-2720 for your Return Authorization number or questions regarding technical assistance or repairs. Customer Service hours are 9:00 AM to 5:30 PM Eastern Time, Monday through Friday. 4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recommended as a shipping carton. Put the packaged unit in another box for shipping. Print the RA number clearly on the outside of the shipping box. Print your return shipping address on the outside of the box. 5) Include with your unit: a return shipping address (we cannot ship to a P.O. Box), a copy of your purchase receipt, a daytime phone number, and a description of the problem. 6) Ship only your unit and its power supply (keep your manual!) to: APPLIED RESEARCH AND TECHNOLOGY 215 TREMONT STREET ROCHESTER, NEW YORK 14608 RA# ____________________

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TUBE MP STUDIO V3 SPECIFICATIONS
Dimensions Weight Input Connections Output Connections Input Impedance XLR, Output Impedance XLR, Maximum Input Level, XLR Maximum Input Level, Maximum Output Level, XLR Maximum Output Level, CMRR Frequency Response Dynamic Range Total Harmonic Distortion (THD) Maximum Gain XLR to XLR to XLR to to XLR Equivalent Input Noise (EIN) XLR to XLR to Tube Type Power Requirements 5.0H x 5.5 W x 2.0H 1.5 lbs. XLR (balanced), TS XLR (balanced), TS 2K ohms, 840k ohms 600 ohms, 300ohms +14dBu +22dBu +28dBu +22dBu >75dB (typical @ 1kHz) 10Hz to 30kHz, +/-.5dB >100dB (20-20kHz) typical <0.1% (typical) 70dB (typical) 54dB (typical) 64dB (typical) 60dB (typical) -129dBu (A weighted) -105dBu (A weighted) 12AX7A, Dual Triode, Hand Selected USA 9VAC @ 0.8A (typ.) Export units configured for country of destination
ART maintains a policy of constant product improvement. ART reserves the right to make changes in design or make additions to or improvements upon this product without any obligation to install same on products previously manufactured. Therefore, specifications are subject to change without notice. Applied Research & Technology 215 Tremont Street Rochester, NY 14608 USA (585) 436-2720 (585) 436-3942 (FAX) www.artproaudio.com 2002 Applied Research & Technology

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doc1

TUBE MP
Professional Tube Microphone Preamp

USERS GUIDE

Introduction
Thank you for purchasing the TUBE MP-and congratulations: You now own one of the most sophisticated pieces of audio signal-processing gear Offering a superb level of sound quality, the TUBE MP's special tube and integrated circuit design combined with a straightforward user interface quickly and easily Rives you access to all of its features.
CONNECTIONS Its easy to interface theTUBE MP with other equipment. All connections are made at the back of theTUBE MP. Standard XLR and 1/4" inputs and outputs make patching simple. Note: For best audio quality, always use high-quality cables. Inputs The TUBE MP provides both an XLR and 1/4input jack. Use the balanced XLR input for use with a microphone. Audio input as well as phantom power (if needed switchable on and off) is supplied through this jack. Use the unbalanced l/4 input jack for instrument applications. XLR pin configuration: pin 1 = gnd pin 2 = Positive (hot), pin 3 = negative. Do not Use both inputs at the same time. Outputs The XLR output of theTUBE MP is active balanced You may se it in an unbalanced configuration without harm to the output circuitry. Use the unbalanced 1/4 jack for sending your signal to amps, processors or other unbalanced configurations. Also, both outputs may be used at the same time. Power Insert the supplied 9 Volt AC adapters plug into the input labeled Pwr, 9VAC on theTUBE MPs back panel. The TUBE MP is powered by an external 9VAC adapter. Always make sure the output plug is securely plugged into the rear of the TUBE MP, and that the adapter is held firmly in an electrical outlet. Never operate the TUBE MP or AC adapter in the rain or in wet locations. lf the AC adapters cord is ever cut, discontinue use and replace the adapter with a new one. Unplug the adapter when the TUBE MP is not in use. Refer to the label on the adapter or the specifications later in this manual for the appropriate operating voltages.

Features :

70dB of Gain 12AX7 Tube XLR Balanced Input 1/4TS Instrument Input Balanced XLR Output 1/4TS 0utput Switchable Phantom Power Phase Reverse Switch 20dB Gain Switch Input Gain Control output Level Control 1OHz to 2OKHz Frequency Response >lOOdB Dynamic Range AU Steel Chassis Designed & Manufactured in the USA Fill in the following information for your reference: Date of purchase:______________________________________ Purchased from:______________________________________ Serial number: 127-______________________________________ This is a great time to fill out the User Registration Card included with your TUBE MP to become a completely informed A R T Artist. Returning the card to us ensures you of becoming the first to know about new A R T products as well as any further developments from A R T. 127-5004-101
Controls, Switches and Indicators:
Input Control The input control sets the amount of input Gain of theTUBE MP Turn the control clockwise to increase gain and counterclockwise to decrease gain. You may control two ranges of gain with this control, +26 to +6OdB and +6 to +4OdB. Selection of the gain range is made with the +20dB Gain Switch. +2OdB Gain/Norm Switch Use the +2OdB Gain/Norm switch to set the gain range of the Input control. When the witch is out, theTUBE MP operates in Normal mode Depressing the switch adds 20dB of gain. This mode is indicated by the labeling in red and corresponds directly to the Input controls red gain range labeling For microphone applica-tions, where more level is needed, push the witch in. P-Pwr +48V/Out Switch Use theTUBE MPs phantom power to supply power to all microphones requiring +48V phantom power. The TUBE MP's Phantom power is engaged and disengaged with this witch Phantom power is applied to pins 2 and 3 of the XLR Input jack when this switch is pushed in. To disengage phantom power, position the switch in the out position. Power Phase Reverse/Norm Switch Phase Reverse/Norm Switch To set the phase of the TUBE MPs output signal, se this switch. When the switch is in the Out position the output signal is normal. Depressing the switch reverses the phase of the output signal. In multi-microphone applications, mic placement can affect the phase of the signals If your sound is thin or "out of position, reverse the phase to correct the problem. Output Control The output control sets the output level of the TUBE MP. When the control is fully counterclockwise the output level of the TUBE MP is zero. Turning the control clockwise increases the level of the

output to a maximum of +10dB of gain. This gain is in addition to the existing input gain. Power/Peak L.E.D. When power is applied to the TUBE MP the Power/Peak L.E.D. lights green. This L.E.D. also serves as the signal clip indicator. If too much signal is present this L.E.D. lights red. If the L.E.D. is constantly lit, reduce the signal level with the Input Control. The clip L.E.D. is positioned at the tube's output in the circuitry and lights when a level 6dB below hard clipping dB is reached.

Product Description

A RTs TUBE MP circuitry is a hybrid design utilizing the latest and best solid state and tube technology, Using a transformerless design throughout the TU BE MP maintains cxccptional signal mtegrity and extremely low noise. T h e active balanced input utilizes a hybrid multiple paired transistor/opamp design providing extremely low noise and excellent CMRR. The instrument input has a high impedance preventing the loading of any device connected to it. Phantom power is derived from the incoming AC voltage. The XLR output is active balanced and the 1/4" output is unbalanced with a 300 ohm impcdance.

Applications:

The main application of the TUBE MP is a microphone preamplifier. Plug any microphone directly into either input and set the Input and Output controls to provide a healthy level into the next stage of your system. Use the TUBE MP as an acoustic or piezo pickup preamplifier to run directly into a console, amplifier, signal procesor or recorder. You may use the TUBE MP to interface any instrument directly to a live or recording consoles line input, amplifier, signal processor or recorder. The TUBE MP may also be used as a direct box.
A R T TUBE MP Specifications
Dimensions Weight Input Connections Output Connections Input Impedance XLR, l/4 Output Impedance XLR, l/4 Maximum Input Level, XLR Maximum Input Level, 1/4 Maximum Output Level, XLR Maximum Output Level, l/4 CMRR Frequency Response Dynamic Range Total Harmonic Distortion (THD) Maximum Gains XLR to XLR 1/4" to l/4 XLR to 1/4 1/4" to XLR Equivalent Input Noise (EIN) XLR to XLR l/4 to l/4 Power Requirements 5.OH X 5.5W X 2.0H I.5 Lbs XLR (balanced) l/4TS XLR (balanced). l/4TS 2K ohms, 840K ohms 600 ohms, 300 ohms +14dBu +22dBu +28dBu +22dBu >75dB (typical @ 1KHz) IOHz to 2OKHz (+O, -1dB) >100dB (20-20KHz) <0.1% (typical) 70dB (typical) 54dB (typical) 64dB (typical) 6OdB (typical) -129dBu ('A' weighted) -105dBu ('A' weighted) 9 Volts A.C. @ 7OOma (typ)
WARRANTY & SERVICE INFORMATION
LIMITED WARRANTY Warranty service for this unit will be provided by Applied Research & Technology, Inc. in accordance with the following warrant statement. Applied Research & Technology, Inc. (A R T) warrants to the original purchaser that this product and the components thereof will be free from defects in workmanship and materials for a period of one year from the date of purchase. Applied Research & Technology, Inc. will, without charge, repair or replace, at its option, defective product or component parts upon prepaid delivery to the factory service department or authorized service center, accompanied by proof of purchase date in the form of a valid sales receipt. EXCLUSIONS: This warranty does not apply in the event of misuse or abuse of the product or as a result of unauthorized alterations or repairs. This warranty is void if the serial number is altered, defaced, or removed. A R T reserves the right to make changes in design or make additions to or improvements upon this product without any obligation to install the same on products previously manufactured. A R T shall not be liable for any consequential damages, including without limitation damages resulting from loss of use. Some states do not allow limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific rights and you may also have other rights which vary from state to state. For units purchased outside the United States, service will be provided by an authorized distributor of Applied Research and Technology, Inc.

A R T retains a policy of constant product improvement. Therefore, specifications are subject to change without notice. A R T reserves the right to make changes in design or make additions to or improvements upon this product without any obligation to install the same on products previously manufactured. Applied Research and Technology, Inc. 215 Tremont Street Rochester, NY 14608 716/436-2720, 716/436-3942 (FAX), http://www.artroch.com

Service

The following information is provided in the unlikely event that your unit requires service. Use this procedure to return units in the United States only. For service outside the United States, please contact your authorized A R T distributor. 1) Be sure that the unit is the cause of the problem. Check to make sure the unit has power supplied, all cables are connected correctly, and the cables themselves are in working condition. 2) If you find the unit to be at fault, write down a description of the problem, including how and when the problem occurs. 3) Call A R Ts Customer Service Department to obtain a Return Authorization (RA) number. 4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recommended for a shipping carton. Put the packaged unit in another box for shipping. Print the RA number clearly under the address. 5) Include with your unit: a return shipping address (we cannot ship to a P.O. Box), a copy of your purchase receipt, a daytime phone number, and a description of the problem. 6) Ship the unit to: APPLIED RESEARCH AND TECHNOLOGY, INC. 215 TREMONT STREET ROCHESTER, NY 14608 ATTN: REPAIR DEPARTMENT RA # ___________________ 7) Contact our customer service department at 716/436-2720 for your Return Authorization number or questions regarding repairs. Customer Service hours are 9:00 AM to 6:00 PM Eastern Time, Monday through Friday.

Additional Information

If you are planning to purchase additional equipment for your audio needs, please consider the following A R T Products. Recording/ Live Sound: MR-1, Personal Reverb Processor Tube MP, Personal Microphone Preamplifier MDM-8L, Eight channel compressor/limiter Pro Gate, Eight channel programmable Noise Gate SC-2, two channel compressor/limiter/gate MDC-2001, Stereo dynamics processor FXR and FXR Elite (II), Two channel Digital multi-effects processors Effects Network, Digital Dedicated and multi-effects processor Multiverb Alpha, Digital multi-effects processor HD-15, Two channel 15 band EQ HD-31, 31 band EQ Pro MP, Professional two channel microphone preamp Instrument Applications: XTREME, Personal guitar processor with digital effects DST-4, Programmable guitar preamp with digital effects Power Plant, Studio guitar preamp DST 8080, 80 watt/ channel powered guitar preamp with effects The Acoustic, Personal acoustic guitar processor with digital effects SGX-2000, Analog and digital preamp/ processor for guitar SGX-Nightbass, Analog and digital preamp/ processor for guitar ECC, Guitar floor processor BCC, Bass floor processor MIDI: X-15, MIDI foot controller with two expression pedals X-12, MIDI foot controller with optional Power Pedal controller For a full line catalog, write, call in, or email us to request one. For up to date information on new products send in your User Registration card NOW!

 

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