Do not hold the BlackBerry device near your ear while you use the speakerphone. Hearing damage can occur. For more information, see the safety and product information booklet for your device.

Dial an extension

1. Press the X key. 2. Type the extension number.
Dial using numbers or letters
When you type a letter in a phone number, your BlackBerry device dials the number that is associated with the letter on a conventional phone keypad. To type a number, press a number key. To type a letter, hold the Alt key. Press the letter key.
Switch applications during a call
1. During a call, press the Menu key. 2. Click Home Screen. Note: If you switch to a different application and you want to end the call, press the End key.
Make a call when the device is locked
Verify that dialing from the Lock screen is turned on. 1. On the Lock screen, press the Enter key. 2. Click Place Call. 3. Perform one of the following actions: Type a phone number. Type part of a contact name. Click a contact or phone number. 4. Press the Send key. To end the call, press the End key.

About using a headset

You can purchase an optional headset to use with your BlackBerry device. In the phone, you can use a headset button to answer or end a call, or turn on or turn off mute during a call. You can also use a headset button to make a call using a voice command. Depending on your headset, you might also be able to use a headset button to pause, resume, skip, or adjust the volume of a song or a video in the media application. For more information about using the headset, see the documentation that came with your headset.

Emergency calls

About emergency calls
Your BlackBerry device is designed to make emergency calls even when it is locked or the SIM card is not inserted. If the connection to the wireless network is turned off when you initiate an emergency call, your device is designed to connect to the wireless network automatically. If you are outside of a wireless coverage area and the SOS wireless coverage indicator appears, you can only call emergency numbers. You can only make emergency calls by typing official emergency access numbers (for example, 911 in North America or 112 in countries that are part of the European Union).

Make an emergency call

If your keyboard or BlackBerry device is unlocked, in the phone, type the emergency number. Press the Send key. If your keyboard or device is locked, press the Enter key. Click Emergency Call. Click Yes.

Volume

Adjust the volume
To increase the volume, press the Volume Up key. To decrease the volume, press the Volume Down key.
Change the default volume for calls

View pictures as a slide show
1. In the media application, click Pictures. 2. Click My Pictures. 3. Highlight a picture.
4. Press the Menu key. 5. Click View Slide Show. To close the slide show, press the Escape key.
Change the number of seconds between slides in a slide show
1. 2. 3. 4. 5. In the media application, press the Menu key. Click Options. Change the Slide Show Interval field. Press the Menu key. Click Save.

View pictures in a list

1. In the media application, click Pictures. 2. Click My Pictures. 3. Press the Menu key. 4. Click View List.
Zoom in to or out from a picture
1. In a picture, press the Menu key. 2. Click Zoom. 3. Roll the trackball up or down. To zoom back to the original picture size, press the Menu key. Click View Actual Size.

Pan a picture

Verify that you have zoomed in to the picture. In a picture, roll the trackball.

Rotate a picture

1. In a picture, press the Menu key. 2. Click Rotate. The picture turns 90 degrees in a clockwise direction.

Managing pictures

Add a picture folder
1. 2. 3. 4. 5. In the media application, click Pictures. Click My Pictures. Press the Menu key. Click New Folder. Type a name for the folder.

6. Click Save.

Save a picture
Save picture files, such as.jpg,.png,.gif, or.bmp files, to the BlackBerry device memory or a media card. 1. 2. 3. 4. Open a picture attachment or highlight a picture on a web page. Press the Menu key. Click Save Image. Click Save.

Sort pictures

1. 2. 3. 4. 5. In the media application, press the Menu key. Click Options. Change the Sort By field. Press the Menu key. Click Save.
Rename a picture or picture folder
You can only rename pictures or picture folders that you added. 1. 2. 3. 4. 5. 6. 7. In the media application, click Pictures. Click My Pictures. Highlight a picture or picture folder. Press the Menu key. Click Rename. Type a name for the picture or picture folder. Click Save.

Move a picture

4. Click Save.

Change options for checking spelling
You can change the type and length of words that the spelling checker includes when checking spelling. 1. 2. 3. 4. In the device options, click Spell Check. Select or clear the check box beside one or more options. Press the Menu key. Click Save.
Add a word to the custom dictionary
1. 2. 3. 4. 5. 6. In the device options, click Spell Check. Click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball.
Change a word in the custom dictionary
1. 2. 3. 4. 5. 6. 7. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Edit. Change the word. Click the trackball.
Delete a word from the custom dictionary
1. 2. 3. 4. 5. In the device options, click Spell Check. Click Custom Dictionary. Highlight a word. Press the Menu key. Click Delete.

Custom dictionary

About the custom dictionary
If the typing input language for your BlackBerry device is Arabic or Russian, and you type a word or letter combination that your device does not recognize, your device adds the word or letter combination to the custom dictionary. You can also add words or letter combinations manually to the custom dictionary. Your device deletes words from the custom dictionary if you do not use them.
Add a custom dictionary item
Verify that the typing input language is set to Arabic or Russian. 1. 2. 3. 4. 5. 6. In the device options, click Custom Dictionary. Press the Menu key. Click New. Type a word or letter combination. Click the trackball. Click Save.
Change a custom dictionary item
Verify that the typing input language is set to Arabic or Russian. 1. 2. 3. 4. 5. In the device options, click Custom Dictionary. Click a custom dictionary item. Change the custom dictionary item. Click the trackball twice. Click Save.
Delete custom dictionary items
Verify that the typing input language is set to Arabic or Russian. 1. In the device options, click Custom Dictionary. 2. Perform one of the following actions: To delete one custom dictionary item, highlight an item. Press the Menu key. Click Delete. To delete all custom dictionary items, press the Menu key. Click Clear Custom Dictionary.
Stop adding items to the custom dictionary automatically
Verify that the typing input language is set to Arabic or Russian.

1. 2. 3. 4.

In the device options, click Language. Click Input Options. Clear the Auto Word Learning check box. Change the Learn Words From Email Messages field to Off.
Stop displaying contacts in the list that appears when you type
Verify that the typing input language is set to Arabic or Russian. By default, your BlackBerry device recognizes contacts when you type them. 1. 2. 3. 4. 5. In the device options, click Language. Click Input Options. Change the Use Address Book as Data Source field to Off. Press the Menu key. Click Save.

Reconcile email messages over the wireless network
Set the Wireless Reconcile option for each email address that is associated with your BlackBerry device. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Reconciliation. Set the Wireless Reconcile field to On. Press the Menu key. Click Save.
To stop reconciling email messages over the wireless network, set the Wireless Reconcile field to Off.
Delete email messages over the wireless network
Set the Delete On option for each email address that is associated with your BlackBerry device. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Reconciliation. Set the Delete On field. Press the Menu key. Click Save.
It takes a short period of time for messages to be deleted over the wireless network. To delete messages on your device only, set the Delete On field to Handheld.
Prerequisites: Wireless data synchronization
Verify that you have synchronized your organizer data using the synchronization tool of the BlackBerry Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. Verify that your BlackBerry device is associated with an email account that uses a BlackBerry Enterprise Server that supports this feature. For more information, contact your administrator.
Synchronize organizer data over the wireless network
1. In the address book, a calendar, the task list, or the memo list, press the Menu key. 2. Click Options. 3. To synchronize calendar entries, click a calendar. 4. Change the Wireless Synchronization field to Yes. 5. Press the Menu key. 6. Click Save. To stop synchronizing organizer data over the wireless network, change the Wireless Synchronization field to No.
About synchronization conflicts
A synchronization conflict occurs when you change the same email message or organizer data item on your BlackBerry device and in the email application on your computer. If you reconcile your email messages using wireless email reconciliation, on your device, you can set whether the email messages on your device or the email messages on your computer take precedence when an email reconciliation conflict occurs. If you synchronize your organizer data using wireless data synchronization, the organizer data on your computer takes precedence over the organizer data on your device when a data synchronization conflict occurs.
Manage email reconciliation conflicts
Set the On Conflicts option for each email address that is associated with your BlackBerry device. 1. 2. 3. 4. 5. 6. In a message list, press the Menu key. Click Options. Click Email Reconciliation. Set the On Conflicts field. Press the Menu key. Click Save.

Return to the home page
1. On a web page, press the Menu key. 2. Click Home.

Close the browser

1. In the browser, press the Menu key. 2. Click Close.
Viewing, copying, and forwarding addresses
View the address for a web page
1. On a web page, press the Menu key. 2. Click Page Address.
View the address for a link or picture
1. On a web page, highlight or pause on a link or picture. 2. Press the Menu key. 3. Click Link Address or Image Address.
Copy an address for a web page, link, or picture
1. On a web page, perform one of the following actions: Highlight or pause on a link. Press the Menu key. Click Link Address. Highlight or pause on a picture. Press the Menu key. Click Image Address. Press the Menu key. Click Page Address. 2. Click Copy Address. To paste the address, press the Menu key. Click Paste.

Send a web page address

1. On a web page, press the Menu key. 2. Click Send Address. 3. Click a message type. To return to the browser after you send the message, press the Escape key.
Send a link or picture from a web page
1. 2. 3. 4. 5. On a web page, highlight or pause on a link or picture. Press the Menu key. Click Link Address or Image Address. Click Send Address. Click a message type.
To return to the browser after you send the message, press the Escape key.
Viewing pictures and playing media files
View a full picture on a web page
1. On a web page, highlight or pause on a picture. 2. Press the Menu key. 3. Click Full Image.

Browser bookmarks

About bookmarks for web pages
You can add bookmarks for web pages that you visit frequently. When you add a bookmark, you can set whether you want the browser to check the web page for updates periodically. Bookmarks for web pages that have been updated since the last time you visited them appear in italic.
Add a bookmark for a web page
1. 2. 3. 4. 5. On a web page, press the Menu key. Click Add Bookmark. In the Auto Synchronize field, set how often the browser should check for updates to the web page. In the Start time field, set the time of day when the browser should start checking for updates. Click Add.
If you visit the web page offline, the browser displays the content that was current the last time that you viewed the web page online.
Change a bookmark for a web page
1. 2. 3. 4. 5. 6. 7. On a web page, press the Menu key. Click Bookmarks. Highlight a bookmark. Press the Menu key. Click Edit Bookmark. Change the bookmark. Click Accept.

Track your movement

Verify that you have set a GPS receiver to use when you track your movement. 1. On a map, click the trackball. 2. Click Start GPS Navigation. To stop tracking your movement, press the Menu key. Click Stop GPS Navigation.

Navigation

Zoom in to a direction on a route
1. On a map, highlight a direction on a route. 2. Press the Menu key. 3. Click Zoom To Point.
Zoom in to or out from a map
1. On a map, click the trackball. 2. Perform one of the following actions: To zoom in, roll the trackball up. To zoom out, roll the trackball down. 3. Click the trackball.

Pan a map

Roll the trackball.

Maps bookmarks

Add a bookmark for a location or route
1. On a map, press the Menu key. 2. Click Add To Favorites.
Change a bookmark for a location or route
1. 2. 3. 4. 5. 6. 7. 8. 9. On a map, press the Menu key. Click Find Location. Click From Favorites. Highlight a bookmark. Press the Menu key. Click Edit. Change the bookmark. Press the Menu key. Click Save.
Delete a bookmark for a location or route
1. 2. 3. 4. 5. 6. On a map, press the Menu key. Click Find Location. Click From Favorites. Highlight a bookmark. Press the Menu key. Click Delete.
Add a bookmark folder for locations or routes
1. 2. 3. 4. On a map, press the Menu key. Click Find Location. Click From Favorites. Press the Menu key.

5. Click Add Subfolder.

File a bookmark for a location or route
1. 2. 3. 4. 5. 6. 7. 8. On a map, press the Menu key. Click Find Location. Click From Favorites. Highlight a bookmark. Press the Menu key. Click Move. Roll the trackball to the new location. Click the trackball.

Map options

Set the GPS receiver that you use to track your movement
Verify that your BlackBerry device is paired with a Bluetooth enabled GPS receiver. 1. 2. 3. 4. 5. On a map, press the Menu key. Click Options. Change the GPS Data Source field. Press the Menu key. Click Save.

Clear the map cache

1. 2. 3. 4. On a map, press the Menu key. Click Options. Press the Menu key. Click Clear Cache.
View status information at the top of a map
You can view the battery power level, wireless coverage level indicators, the time, and satellite and Bluetooth connection information at the top of maps. 1. 2. 3. 4. On a map, press the Menu key. Click Options. Change the Hide Title Bar field to No. Press the Menu key.
5. Click Save. To hide the status information again, change the Hide Title Bar field to Yes.
View north at the top of a map
By default, when you are tracking your movement, the direction that you are moving appears at the top of the map. 1. On a map, press the Menu key. 2. Click North Up. To view the direction that you are moving at the top of the map again, press the Menu key. Click Track Up.

Delete a paired Bluetooth enabled device
Verify that your BlackBerry device is not connected to the Bluetooth device. 1. In the device options, click Bluetooth. 2. Click a Bluetooth enabled device. 3. Click Delete Device.
Bluetooth technology options
Prevent your device from sharing contacts with Bluetooth enabled devices
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Change the Address Book Transfer field. Press the Menu key. Click Save.
To share contacts with Bluetooth enabled devices again, change the Address Book Transfer field to All Entries.

Restrict outgoing calls

1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Set the Allow outgoing calls field to Never or If Unlocked. Press the Menu key. Click Save.
Make your BlackBerry device discoverable
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Set the Discoverable field to Yes. Press the Menu key. Click Save.
Change the pairing name for your BlackBerry device
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. In the Device Name field, type a name for your BlackBerry device. Press the Menu key. Click Save.
Turn off Bluetooth connection notification
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Change the LED Connection Indicator field to Off. Press the Menu key. Click Save.
To turn on Bluetooth connection notification again, change the LED Connection Indicator field to On.
Turn off the prompt that appears when connecting or pairing
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Click a Bluetooth enabled device. Click Device Properties. Set the Trusted field to Yes. Press the Menu key. Click Save.
To turn on the prompt again, set the Trusted field to No.
Turn off a Bluetooth profile
1. 2. 3. 4. 5. 6. In the device options, click Bluetooth. Press the Menu key. Click Options. Clear the check box beside one or more Bluetooth profiles. Press the Menu key. Click Save.

Bluetooth profiles

Headset (HSP) This profile allows you to connect your BlackBerry device to Bluetooth enabled headsets that support the Headset profile. Handsfree (HFP) This profile allows you to connect your device to Bluetooth enabled headsets and car kits that support the Handsfree profile. Serial Port Profile This profile allows you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer. Desktop Connectivity This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can synchronize your organizer data. Wireless Bypass This service allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry Desktop Software so that you can send and receive email messages and synchronize your organizer data without using a connection to the wireless network. Your device must be associated with an email account that uses a BlackBerry Enterprise Server. Data Transfer This service allows you to connect your device to Bluetooth enabled devices that support the transfer of data such as media files. Dial-Up Networking (DUN) This profile allows you to use your device as a modem when it is connected to a Bluetooth enabled computer that is running BlackBerry Desktop Software. Audio Source (A2DP) This profile allows you to output audio to Bluetooth enabled devices that support stereo audio such as stereo headsets, speakers, and car kits. A/V Remote Control (AVRCP)

End a conversation

1. In BlackBerry Messenger, during a conversation, press the Menu key. 2. Click End Conversation.

Change your display name

1. 2. 3. 4. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click Edit My Info. Type a display name. Click OK.

Availability

Change your availability status
1. 2. 3. 4. 5. In BlackBerry Messenger, on the contact list screen, press the Menu key. Click My Status. Click Available or Unavailable. Type a message that contacts can see when they view your contact information. Click OK.
When you change your availability status to unavailable, you receive BlackBerry Messenger messages, but you are not notified.
Receive notification when a contact becomes available
1. In BlackBerry Messenger, on the contact list screen, highlight an unavailable contact. 2. Press the Menu key. 3. Click Set Alert.

Display and keyboard

Backlighting

About backlighting

The screen and keyboard on your BlackBerry device are designed to be lit so that you can use your device in various lighting conditions. The backlighting is designed to adjust automatically depending on lighting conditions in your environment.
Set the brightness of the backlighting
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Backlight Brightness field. Press the Menu key. Click Save.
Set how long backlighting remains on
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Backlight Timeout field. Press the Menu key. Click Save.
Stop backlighting from dimming automatically
1. 2. 3. 4. In the device options, click Screen/Keyboard. Change the Automatically Dim Backlight field to Off. Press the Menu key. Click Save.

Display options

4. Press the
key. key. Click Reset Home Screen Image.

Set the display font

1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the font fields. Press the Menu key. Click Save.
About organizing applications
Depending on your theme, application icons can appear on the Home screen or in an application list. If your theme uses an application list, the first few applications in the application list might also appear on the Home screen.
Add an application folder
1. 2. 3. 4. 5. In the application list, press the Menu key. Click Add Folder. Type a name for the folder. To change the folder icon, in the Icon field, click the trackball. Roll the trackball to highlight a folder icon. Click a folder icon. Click Add.

Move an application icon

1. 2. 3. 4. In the application list, highlight an application icon. Press the Menu key. Click Move. Perform one of the following actions: To move the application icon, roll the trackball to the new location. Click the trackball. To move the application icon into an application folder, click an application folder.

To move the application icon out of an application folder, click the Up folder.

Hide an application icon

Depending on your theme, you might not be able to hide some application icons. 1. In the application list, highlight an application icon. 2. Press the Menu key. 3. Click Hide. To view a hidden application, press the Menu key. Click Show All.
Delete an application folder
1. In the application list, highlight an application folder. 2. Press the Menu key. 3. Click Delete.

Keyboard options

Turn off trackball sounds
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Audible Roll field to Mute. Press the Menu key. Click Save.
To turn on trackball sounds again, set the Audible Roll field to Click.
1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Key Rate field. Press the Menu key. Click Save.
Set the trackball sensitivity
You can set how the trackball responds to your touch. A high sensitivity level requires less pressure than a lower sensitivity level. 1. 2. 3. 4. In the device options, click Screen/Keyboard. Set the Horizontal Sensitivity and Vertical Sensitivity fields. Press the Menu key. Click Save.

Themes

About themes
Depending on your wireless service provider, you might be able to set a theme on your BlackBerry device that changes how items such as applications, indicators, words, and icons appear. Themes might be preloaded on your device, or you might be able to download themes that are in.cod file format.

Switch themes

1. In the device options, click Theme. 2. Click a theme.

Delete a theme

You can only delete themes that you have downloaded to your BlackBerry device. 1. In the device options, click Theme. 2. Highlight a theme.
3. Press the Menu key. 4. Click Delete.

Download a theme

Verify that your wireless service provider supports this feature. 1. In the device options, click Theme. 2. Press the Menu key. 3. Click Download Themes.

Display troubleshooting

To view all the certificates on your BlackBerry device, press the Menu key. Click Show All Certs.

Send a certificate

When you send a certificate, your BlackBerry device sends the public key, but does not send the corresponding private key. 1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Send via Email or Send via PIN.

Delete a certificate

1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Delete.
View the certificate chain for a certificate
1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Show Chain.

Certificate status

Certificate status indicators
: The certificate has a corresponding private key that is stored on your BlackBerry device or a smart card. : The certificate chain is trusted and valid, and the revocation status of the certificate chain is good. : The revocation status of the certificate chain is unknown, or a public key for a certificate in the certificate chain is weak. : The certificate is untrusted or revoked, or a certificate in the certificate chain is untrusted, revoked, expired, not valid, or cannot be verified.
Check the revocation status of a certificate or certificate chain
1. 2. 3. 4. 5. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Fetch Status or Fetch Chain Status.
Change the trust status of a certificate
1. 2. 3. 4. 5. 6. In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Trust or Distrust. If necessary, perform one of the following actions: To trust the highlighted certificate, click Selected Certificate. To trust the highlighted certificate and all the other certificates in the chain, click Entire Chain.

Revoke a certificate

If you revoke a certificate, the certificate is revoked only in the key store on your BlackBerry device. Your device does not update the revocation status on the certificate authority or CRL servers.

1. 2. 3. 4. 5. 6. 7. 8.

In the device options, click Security Options. Click Certificates. Highlight a certificate. Press the Menu key. Click Revoke. Click Yes. Change the Reason field. Click OK.
To cancel a certificate hold, highlight the certificate. Press the Menu key. Click Cancel Hold.
Certificate revocation reasons
Unknown: The revocation reason does not match any of the predefined reasons. Key Compromise: A person who is not the key subject might have discovered the private key value. CA Compromise: Someone might have revealed the private key of the certificate issuer. Change in Affiliation: The certificate subject no longer works for the organization. Superseded: A new certificate is replacing an existing certificate. Cessation of Operation: The certificate subject no longer requires the certificate. Certificate Hold: You want to revoke the certificate temporarily.

Prerequisites: Two-factor authentication
Verify that you have set a BlackBerry device password. Verify that you know the smart card password. You should have received this password when you received your smart card.
Turn on two-factor authentication
1. In the device options, click Security Options. 2. Click General Settings. 3. Change the User Authenticator field to Enabled.
Import a certificate from a smart card
1. 2. 3. 4. 5. 6. 7. 8. 9. In the device options, click Security Options. Click Certificates. Press the Menu key. Click Import Smart Card Certs. Type your smart card password. Select the check box beside a certificate. Click OK. Type your key store password. Click OK.
Lock your device when you remove your smart card from your smart card reader
1. 2. 3. 4. 5. In the device options, click Security Options. Click Smart Card. Change the Lock On Card Removal field to Enabled. Press the Menu key. Click Save.
About smart password entry
If you use two-factor authentication and your BlackBerry device password or smart card password is numeric, you might be able to use smart password entry in some password fields. When smart password entry is turned on, your device is designed to remember the format of a password that you type in a password field. When you type the password again, your device applies a smart password filter to the password field. If the password is numeric, a 123 indicator appears beside the password field and you do not have to press the Alt key to type numbers. If the password is alphanumeric, an ABC indicator appears beside the password field.
Prerequisites: Smart password entry
Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device. Verify that two-factor authentication is turned on.
Turn off smart password entry
You can turn off smart password entry to reduce the chance that someone might guess your BlackBerry device password or smart card password based on the smart password filter that your device applies to password fields. 1. In the device options, click Security Options.
Click General Settings. Set the Smart Password Entry field to Disabled. Press the Menu key. Click Save.
To turn on smart password entry again, set the Smart Password Entry field to Enabled.
Switch smart password filters
In a blank password field, press the Enter key. The indicator for the new smart password filter appears beside the password field.
Prerequisites: Authentication certificates
Verify that the correct smart card driver and smart card reader driver are installed on your BlackBerry device. Verify that you have imported a certificate from your smart card that you can use for signing and verification. For more information, see the user guide supplement for the S/MIME Support Package for BlackBerry devices. Verify that you have set a device password. Verify that two-factor authentication is turned on. Verify that you have the smart card password. You should have received this password when you received your smart card.

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Waterloo, ON N2L 3W8 Canada Research In Motion UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada

Getting Started Guide

BlackBerry Curve 8300 Smartphone
MAT-18392-001 | PRINTSPEC-016 SWD-355241-0312020638-001 | RBP41GW

Contents

Welcome to BlackBerry!....3 Set up your device.....5 Insert the SIM card and battery....5 Charge the battery....7 Complete the setup wizard....9 Learn the basics.... 13 Move around the screen....14 Open a menu.....15 Typing basics.....16 Applications......17 Home screen status indicators....18 Message list status indicators.....19 Phone status indicators....19 Calendar status indicators.....20 Camera status indicators.....20 Wireless coverage indicators....20 Start using your device....23 Make a call.....23 Send an email message.....23
Send an SMS text message....24 Add a contact.....24 Take a picture......25 Record a video......25 Visit a web page.....26 Schedule an appointment....26 Pair with a Bluetooth enabled device....27 About using your device with a computer...27 About switching devices....30 Transfer a file between your device and your computer using the Roxio Media Manager..31 Synchronize data between your device and your computer..31 Insert a media card.....32 Find more information.....33 Troubleshooting.....35 I cannot connect to a wireless network....35 I cannot associate my device with an email address...35 I cannot send or receive messages....36 I cannot make or receive calls.....37 Legal notice.....39

Welcome to BlackBerry!

Get ready to experience the freedom and connectivity of your all-in-one mobile solution. Setting up your BlackBerry device is easy. Simply verify that your SIM card and battery are inserted in your device, charge the battery, and complete the setup wizard. After you complete the setup wizard, take some time to explore the features on your device. This guide provides tips and instructions to help you learn the basics quickly.

Set up your device

Insert the SIM card and battery
Your SIM card is a small rectangular plastic card that stores important information about your wireless service. Your SIM card might already be inserted in your BlackBerry device. Press the release button for the battery cover. Slide off the battery cover. If the battery is inserted, remove the battery. If your SIM card is already inserted, proceed to step 11. Slide the SIM card holder door toward its hinges to unlock it. Open the SIM card holder door. Remove the SIM card from any packaging. Place the SIM card into the holder so that the metal contacts on the SIM card face down and the cutoff corner of the SIM card points toward the top of your device. 9. Close the SIM card holder door so that it holds the SIM card flat. 10. Slide the SIM card holder door away from its hinges to lock it. 11. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. 1. 2. 3. 4. 5. 6. 7. 8.
12. Slide the battery cover back onto the device so that it clicks into place. If the battery is charged, the device turns on. If the device does not turn on, charge the battery.
Figure 1. Remove the battery cover
Figure 2. Insert the SIM card
Figure 3. Insert the battery

Charge the battery

1. Connect the small end of the travel charger cable to the USB port on the side of your BlackBerry device. 2. If necessary, perform one of the following actions: Insert the plug blade attachment into the power adapter. Fold down the plug blades on the power adaptor. 3. Plug the power adapter into a power outlet. 4. Charge the battery to full power.
Figure 4. Connect the travel charger cable to your device

Figure 5. Insert the plug blade attachment or fold down the plug blades (if necessary)
If you have installed the BlackBerry Desktop Software, you can use the USB cable that came with your device to connect your device to your computer for charging. For more information, see the "About using your device with a computer" topic.
Battery power level indicators
full battery power low battery power battery charging
Complete the setup wizard
The setup wizard is designed to help you learn about typing, change options to personalize your BlackBerry device, and set up one or more email addresses. 1. 2. 3. 4. 5. 6. In the setup wizard dialog box, roll the trackball to highlight Run Setup Wizard. Click (press) the trackball. Read the setup wizard introduction. Roll the trackball to highlight Next. Click the trackball. Complete the instructions on the screen.
Note: If the setup wizard dialog box does not appear automatically, on the Home screen, press the key. Click Setup Wizard.
Figure 6. Setup wizard screen
About email setup options
If you have not already set up an email address, you can use one of following options to set up email. Depending on your wireless service provider, the available options might vary. BlackBerry Internet Service option: Use this email setup option to create a new email address for your device or to associate your device with one or more (up to ten) existing email addresses. This option is most common for individual users. You can set up email using this option by selecting the I want to create or add an email address option in the setup wizard on your device BlackBerry Enterprise Server option: Use this email setup option to associate your device with a Microsoft Outlook work email account, IBM Lotus Notes work email account, or Novell GroupWise work email account and to take advantage of advanced capabilities for wireless data synchronization. If your administrator has provided you with an activation password, you can set up email using this option by selecting the I want to use a work email account with a BlackBerry Enterprise Server option in the setup wizard on your device. If you do not have an activation password, contact your administrator. BlackBerry Desktop Redirector option: Use this email setup option to associate your device with a Microsoft Outlook (Workgroup Installation) email account. You can set up email using this option by installing the BlackBerry Desktop Software and selecting the BlackBerry Desktop Redirector option. If you use this email setup option, you must keep your computer turned on to receive email messages.

Add or create an email address using the setup wizard
1. In the setup wizard, on the email setup screen, select the I want to create or add an email address option. Click Next. 2. Click Next. 3. 4. 5. 6. If necessary, click Update Now. If necessary, click Create New Account. To accept the terms of the license agreement, select the Yes option. Click I Agree. If necessary, type a login user name and password of your choice. Click Next. Record your user name and password in a safe place. 7. Complete the instructions on the screen.

Learn the basics

Move around the screen
To open the application list, press the key on the Home screen. To move the cursor in any direction and highlight items, roll the trackball. To select an item or follow a link, click the trackball. To change the value in a field, click a field. Click a value. To move back a screen, press the key. key.
To return to the Home screen, press the

Figure 7. Home screen

Figure 8. Application list
Figure 9. Move around the screen

Open a menu

To open a menu of all the available actions for a highlighted item in an application, press the key. If you click an item with more than one common available action, a short menu of these available actions appears. To view more available actions for the highlighted key or click Full Menu. item, press the To close a menu, press the key.

Figure 10. Full menu

Figure 11. Short menu

Typing basics

Typing indicators
Shift mode number lock mode Alt mode

Typing tips

To capitalize a letter, hold the letter key until the capitalized letter appears or press the key and the letter key.
To type the alternate character on a key, press the For example, to type a question mark (?), press the To type a symbol, press the
key and the character key. key and.
key. Type the letter that appears below the symbol.
To type an accented or special character, hold the letter key and roll the trackball to the left or right. Release the letter key when the accented or special character appears. For example, to type , hold and roll the trackball to the left until appears. To turn on NUM lock, press the press the key. key and the key. To turn off NUM lock,

Applications

Take some time to explore the applications that are available on your BlackBerry device. Here are a few applications to get you started. Click Setup Wizard to learn about typing, change options to personalize your device, and set up your email address. The setup wizard also provides links to information about common tasks. Click Email Settings to set up one or more email addresses or change BlackBerry Internet Service email options. Click Browser to visit web pages or view the browser bookmark list.
Click Call Log to make a call or view a list of recent calls. Click Camera to take a picture. Click Video Camera to record a video. Click Media to view saved songs, ring tones, videos, or pictures. Click Messages to view a list of your messages. Click Options to view the main list of device options. You can also access additional options from the menu in each application. Click Address Book to view your contact list or add a new contact. Click Help to view the user guide for your device.
Home screen status indicators
alarm set unopened message count missed calendar reminder voice mail message missed call count sending data receiving data roaming
Bluetooth technology is turned on
paired with Bluetooth enabled device
Message list status indicators
unopened message opened message message with an attachment message is high priority SMS text message MMS message sent message message is sending message not sent

Phone status indicators

missed call placed call received call
Calendar status indicators
reminder set recurring appointment or meeting calendar entry with notes meeting exception to recurring appointment or meeting

Camera status indicators

flash is turned on flash is turned off automatic flash mode slow shutter speed
Wireless coverage indicators
Indicators on the Home screen display the wireless coverage level for the area in which you are using your BlackBerry device. You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser with a highspeed data connection.
You can use the phone, send and receive email messages, PIN messages, SMS text messages, and MMS messages, and use the browser. You can use the phone and send and receive SMS text messages.
You can only make emergency calls. Your connection to the wireless network is turned off. You are not in a wireless coverage area.

Start using your device

Make a call
1. On the Home screen or in the phone, perform one of the following actions: Type a phone number. Type part of a contact name. Highlight a contact or phone number. 2. Press the To end the call, press the key. key.

Send an email message

1. In a message list, press the key. 2. Click Compose Email. 3. In the To field, perform one of the following actions: Type an email address. Type a contact name. Type part of a contact name. Click a contact. 4. Type a message.
5. Press the 6. Click Send.

Send an SMS text message

1. In a message list, press the key. 2. Click Compose SMS. 3. Perform one of the following actions: If the contact is not in your address book, click Use Once. Type an SMS phone number (include the country code and area code). Click the trackball. If the contact is in your address book, click a contact. 4. Type a message. 5. Click the trackball. 6. Click Send.

Add a contact

1. In the address book, press the 2. Click New Address. 3. Type the contact information. 4. Press the Menu key. key.

5. Click Save.

Take a picture
1. In the camera, click the trackball. 2. Perform one of the following actions: To take another picture, click the
To set the picture as a caller ID picture or Home screen background, click the icon. To rename and save the picture, click the To send the picture, click the To delete the picture, click the icon. icon. icon.

Record a video

Verify that you have inserted a media card into your BlackBerry device. 1. In the video camera, click the trackball. 2. To pause recording, click the trackball. 3. Perform one of the following actions: To resume recording, click the icon.
To stop recording and save the video, click the To play the video, click the icon. icon.
To rename and save the video, click the To delete the video, click the To send the video, click the icon. icon.

Visit a web page

Depending on your wireless service provider, multiple browsers might appear on your BlackBerry device. For more information about the charges associated with using each browser, contact your wireless service provider. 1. In the browser, perform one of the following actions: If a web address field appears on the screen, type a web address. If a web address field does not appear on the screen, press the Go To. Type a web address. 2. Click the trackball.

key. Click

Schedule an appointment
1. In a calendar, press the key.

2. 3. 4. 5. 6.

Click New. Type the appointment information. If the appointment recurs, change the Recurrence field. Press the Menu key. Click Save.
Pair with a Bluetooth enabled device
Some Bluetooth enabled devices have a passkey that you must type before you can pair with them. 1. In the Bluetooth setup application, click Search for devices from here or Allow another device to find me. 2. Click OK. 3. If necessary, click a Bluetooth enabled device. 4. If necessary, type the passkey for the Bluetooth enabled device on your BlackBerry device. 5. If necessary, type the passkey for the Bluetooth enabled device on the Bluetooth enabled device.
About using your device with a computer
You can install the BlackBerry Desktop Software on your computer and connect your BlackBerry device to your computer to perform any of the following actions:
Charge your device. Synchronize organizer data such as contacts, calendar entries, tasks, and memos between your device and your computer. Back up and restore device data. Transfer files between your device and your computer. Add applications to your device. Set up and manage email message forwarding or wireless calendar synchronization if your administrator has advised you to do so. Set up and manage email message forwarding using the BlackBerry Desktop Redirector to forward email messages from a Microsoft Outlook (Workgroup installation) email account that resides on a Microsoft Exchange Server version 5.5 or later. For more information about synchronizing data, backing up or restoring data, adding applications, or other functions, see the BlackBerry Desktop Software Online Help.

System requirements

Intel compatible 486 or higher computer that is compliant with USB 1.1 or later Microsoft Windows 2000, or later BlackBerry User Tools CD available USB port
Install the BlackBerry Desktop Software
1. 2. 3. 4. 5. Verify that your BlackBerry device is not connected to your computer. Insert the BlackBerry User Tools CD into the CD drive on your computer. Click BlackBerry Desktop Software. Complete the instructions on the screen until the Setup Type screen appears. On the Setup Type screen, perform one of the following actions: If you do not want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Typical option. Click Next. If you want to use the BlackBerry Desktop Software to synchronize certificates between your device and your computer, select the Custom option. Click Next. In the Certificate Synchronization drop-down list, click This feature, and all subfeatures, will be installed on local hard drive.

6. Complete the instructions on the screen. 7. When the installation is complete, connect the smaller end of the USB cable to the USB port on the side of your device. 8. Connect the larger end of the USB cable to the USB port on your computer. If the BlackBerry Desktop Manager does not open automatically, on the taskbar, click Start > Programs > BlackBerry > Desktop Manager.

About switching devices

You can import data from your current BlackBerry device, Palm device, or Windows Mobile powered device to your new BlackBerry device using the switch device wizard tool of the BlackBerry Desktop Manager. For more information about switching devices, see the BlackBerry Desktop Software Online Help.

Switch devices

Verify that you have installed the most recent version of the BlackBerry Desktop Software. 1. 2. 3. 4. 5. Connect your current device to your computer. Open the BlackBerry Desktop Manager. Click Switch Device Wizard. Click Start. Complete the instructions on the screen.
If you are switching from a BlackBerry device that is associated with the BlackBerry Internet Service, on your new BlackBerry device, in the setup wizard, open the email setup screen. Update your device PIN.
Transfer a file between your device and your computer using the Roxio Media Manager
1. 2. 3. 4. Connect your BlackBerry device to your computer. On your computer, open the BlackBerry Desktop Manager. Double-click Media Manager. Drag a file or folder from one location to another.
For more information about transferring and managing media files, see the online help that is available in the Roxio Media Manager.
Synchronize data between your device and your computer
1. Connect your BlackBerry device to your computer. 2. 3. 4. 5. Open the BlackBerry Desktop Manager. Click Synchronize. Select the check box beside one or more actions. Click Synchronize.

Insert a media card

Use a microSD media card to extend the memory available on your BlackBerry device for storing media files such as songs, ring tones, videos, or pictures. The media card might be sold separately from your device. 1. 2. 3. 4. 5. 6. Press the release button for the battery cover. Slide off the battery cover. If the battery is inserted, remove the battery. Slide the media card holder door toward its hinges to unlock it. Open the media card holder door. Place the media card into the slots in the media card holder door so that the metal contacts on the media card align with the metal contacts on your device when the media card holder door is closed.
7. Close the media card holder door. 8. Slide the media card holder door away from its hinges to lock it. 9. Insert the battery so that the metal contacts on the battery align with the metal contacts on your device. 10. Slide the battery cover back onto the device so that it clicks into place.
Figure 12. Insert a media card

Find more information

To view the user guide for your BlackBerry device, click Help in the application list or in an application menu. To view the BlackBerry 101 tutorial, user guide, safety and product information booklet, or software license agreement and warranty for your device, insert the BlackBerry User Tools CD that came with your device into the CD drive on your computer. To find information about your wireless network or your wireless service plan, visit your wireless service provider web site. To find software, games, and accessories for your device, visit www.discoverblackberry.com. To buy accessories for your device, contact your wireless service provider or visit www.shopblackberry.com.

Troubleshooting

I cannot connect to a wireless network
Try performing the following actions: Verify that your SIM card is inserted in your BlackBerry device correctly. Verify that you have turned on the connection to the wireless network.
I cannot associate my device with an email address
Try performing the following actions: On the email setup screen, verify that you have typed all the email address information correctly. Verify that the email address is associated with a supported email account (for example, a POP3 email account or an IMAP email account). For more information about supported email accounts, contact your wireless service provider. If you are trying to add a Microsoft Outlook or IBM Lotus Notes work email address to your BlackBerry device, in a browser on your computer, log in to the email setup web site using the web page address provided by your wireless service
provider and add the work email address. To log in, you must have a login user name and password. You can create a login user name and password in the setup wizard on the email setup screen.
I cannot send or receive messages
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you are not in a wireless coverage area, your device should send the messages when you return to a wireless coverage area. If you created an email address or added an existing email address to your device using the email setup screen in the setup wizard, verify that you have received an activation message on your device from the BlackBerry Internet Service. If you have not received an activation message (the message might take a short period of time to arrive), in the setup wizard, open the email setup screen to send a service book to your device. If you have not received a registration message from the wireless network, register your device. In the device options, click Advanced Options. Click Host key. Click Register Now. Routing Table. Press the If you switched devices, verify that you have switched email service to your new device. To switch email service to your new device, in the setup wizard, open the email setup screen. If you created a user name and password when you set up

email on your device, type your login information. Press the key. Click Change Device. If you did not create a user name and password when you set up email, complete the instructions on the screen. If the menu item for sending a message does not appear, verify that you have added an email address or a PIN for your contact. Resend the message. Open the message. Press the key. Click Resend. If you use email message filters, verify that the options for email message filters are set correctly.
I cannot make or receive calls
Try performing the following actions: Verify that your BlackBerry device is connected to the wireless network. If you cannot make calls and fixed dialing is turned on, verify that the phone number for your contact appears in your fixed dialing list or turn off fixed dialing. If you have traveled to another country and you have not changed your smartdialing options, dial the full phone number, including the country code and area code, for your contact. If you are not receiving calls, verify that call blocking and call forwarding are turned off. If your SIM card supports more than one phone number, but you have only one phone number, verify that the phone number is set as your active phone number.

Legal notice

2008 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, SureType and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used as trademarks in the U.S., Canada, and countries around the world. Bluetooth is a trademark of Bluetooth SIG. IBM, Domino, Lotus, and Lotus Notes are trademarks of International Business Machines Corporation. Intel is a trademark of Intel Corporation. Microsoft, Outlook, and Windows are trademarks of Microsoft Corporation. Novell and GroupWise are trademarks of Novell, Inc. Roxio is a trademark of Sonic Solutions. All other trademarks are the properties of their respective owners. Portions of the BlackBerry Device Software are copyright 2007-2008 The FreeType Project (www.freetype.org). All rights reserved. The BlackBerry smartphone and other devices and/or associated software are protected by copyright, international treaties, and various patents, including one or more of the following U.S. patents: 6,278,442; 6,271,605; 6,219,694; 6,075,470; 6,073,318; D445,428; D433,460; D416,256. Other patents are registered or pending in the U.S. and in various countries around the world. Visit www.rim.com/patents for a list of RIM (as hereinafter defined) patents. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its

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Slough, Berkshire SL1 3XE United Kingdom Published in Canada