Print-media specifications
For optimum results, use conventional 75 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges. Note The printer supports a wide range of standard and custom sizes of print media. The capacity of trays and bins can vary depending on media weight and thickness and environmental conditions. Smoothness100 to 250 (Sheffield). Use only transparencies that are designed for use with HP LaserJet printers.
Supported paper weights and sizes
Media input tray paper sizes
Media input tray Minimum-size paper Maximum-size paper Minimum-size glossy paper Maximum-size glossy paper Minimum-size transparencies Maximum-size transparencies Minimum-size envelopes Maximum-size envelopes Minimum-size label Maximum-size label Minimum-size card stock Maximum-size card stock Dimensions 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 90 by 160 mm (3.5 by 6.3 in) 178 by 254 mm (7 by 10 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) Weight or thickness 60 to 163 g/m2 (16 to 43 lb bond) 60 to 163 g/m2 (16 to 43 lb bond) 75 to 120 g/m2 (20 to 32 lb bond) 75 to 120 g/m2 (20 to 32 lb bond) 0.10 to 0.13 mm thick (4 to 5 mils thick) 0.10 to 0.13 mm thick (4 to 5 mils thick) 75 to 105 g/m2 (20 to 28 lb bond) 75 to 105 g/m2 (20 to 28 lb bond) 60 to 216 g/m2 (22 to 80 lb cover) 60 to 216 g/m2 (22 to 80 lb cover) 135 to 157 g/m2 (36 to 42 lb bond) 135 to 157 g/m2 (36 to 42 lb bond) Capacity 150 sheets (60 g/m2; 16 lb bond) 150 sheets (60 g/m2; 16 lb bond) Maximum stack height: 18 mm (0.7 in) Maximum stack height: 18 mm (0.7 in) 75 sheets 75 sheets 15 envelopes 15 envelopes 60 sheets 60 sheets 60 sheets 60 sheets
Priority input slot paper sizes
Priority input slot Minimum-size paper Maximum-size paper Minimum-size glossy paper Maximum-size glossy paper Minimum-size transparencies Maximum-size transparencies Minimum-size envelopes Maximum-size envelopes Minimum-size label Maximum-size label Minimum-size card stock Maximum-size card stock Dimensions 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) 76 by 127 mm (3 by 5 in) 216 by 356 mm (8.5 by 14 in) Weight or thickness 60 to 163 g/m2 (16 to 43 lb bond) 60 to 163 g/m2 (16 to 43 lb bond) 75 to 120 g/m2 (20 to 32 lb bond) 75 to 120 g/m2 (20 to 32 lb bond) 0.10 to 0.13 mm thick (4 to 5 mils thick) 0.10 to 0.13 mm thick (4 to 5 mils thick) 60 to 90 g/m2 (16 to 24 lb bond) 60 to 90 g/m2 (16 to 24 lb bond) 60 to 216 g/m2 (22 to 80 lb cover) 60 to 216 g/m2 (22 to 80 lb cover) 135 to 163 g/m2 (36 to 43 lb bond) 135 to 163 g/m2 (36 to 43 lb bond) Capacity 10 sheets (75 g/m2; 20 lb bond) 10 sheets (75 g/m2; 20 lb bond) Maximum stack height: 1.5 mm (0.06 in) Maximum stack height: 1.5 mm (0.06 in) 5 sheets 5 sheets Individual envelopes Individual envelopes 4 sheets 4 sheets 4 sheets 4 sheets

Printer drivers

When you installed the device software, you selected one of the following printer drivers: PCL 6 driver (default driver): Use the PCL 6 driver to take full advantage of the device features. Unless complete backward compatibility with previous printer control language (PCL) drivers or older printers is necessary, the PCL 6 driver is recommended. PCL 5e driver: Use the PCL 5e driver if you need print results to look consistent with those from older HP LaserJet printers. Certain features (FastRes 1200 and 300 dpi) are not available in this driver. (Do not use the PCL 5e driver that is provided with this device with older printers.) PS driver: Use the PostScript (PS) driver for compatibility with PS needs. Certain features (manual duplexing, printing booklets, watermarks, and printing more than four pages per sheet) are not available with this driver. Note The device automatically switches between PS emulation and PCL printer languages depending on the driver that you have selected. The PS emulation emulates Adobe PostScript Level 2. For information about gaining access to your printer driver see Changing print settings.

Changing print settings

After installation, you can gain access to print settings from the device printer driver or from another software program. These settings do not affect other users on a network. Use one of the following methods to change the print settings. Note You can also change some of the printer settings through the HP toolbox. For more information about the HP toolbox, see Using the hp toolbox (Windows).
To change default settings across all programs (Windows)
Windows 98, Windows Me, and Windows XP Home: From the Start menu, point to Settings, and then click Printers. Right-click the device icon, and then click Properties. Make the necessary changes to the settings, and then click OK. Windows NT 4.0, Windows 2000, and Windows XP Professional: From the Start menu, point to Settings, and then click Printers. For Windows 2000, right-click the device icon, and then click Printing Preferences. For Windows NT 4.0, right-click the device icon, and then click Document Defaults. Make the necessary changes to the settings, and then click OK. Note The actual steps can vary; these are the most common methods.

7. Gather the printed pages, turn the printed side down, and straighten the stack of paper.
8. Place the pages from side one in the input tray again. Side one should be facing down with the top edge feeding into the device first.
9. Click OK (on the computer screen), and wait for side two to print. 10. Fold and staple the pages.

Printing watermarks

Note Printing watermarks is not supported for Macintosh OS X. You can use the watermark option to print text underneath (in the background) of an existing document. For example, you might want to have large gray letters that spell Draft or Confidential printed diagonally across the first page or all of the pages of a document.
To use the watermark feature
1. In the software program, open the device properties (printer driver). See Changing print settings for instructions. 2. On the Effects tab (Windows) or the Watermark/Overlay screen (Macintosh), select the watermark that you want to print on the document. To print the watermark on only the first page of the document, select the First Page Only check box.

Copying

Use these instructions to perform copying tasks with the device: Note Loading originals to copy Starting a copy job Canceling a copy job Adjusting the copy quality Adjusting the lighter/darker (contrast) setting Reducing or enlarging copies Changing the copy-collation setting Changing the number of copies Copying photos, two-sided originals, or books
Many of the functions that are described in this chapter also can be performed by using the HP toolbox. For instructions about using the HP toolbox, see Using the hp toolbox (Windows), or the online Help in HP toolbox for Macintosh.
Loading originals to copy
Use these instructions to load originals into your device for copying. For the best quality copies, use the flatbed scanner. See Selecting media for the automatic document feeder (ADF) for information about choosing original documents for copying.
To load originals onto the flatbed scanner

Scanning by using OCR

You can use OCR software to import scanned text into your preferred word-processing program for editing.

Readiris

The software CD-ROM includes the Readiris OCR program. If you want to use the Readiris program, install it from the software CD-ROM, and then follow the instructions in the online Help.
Scanner resolution and color
If you are printing a scanned image, and the quality is not what you expected, you might have selected a resolution or color setting in the scanner software that does not match your needs. Resolution and color affect the following features of scanned images: Image clarity Texture of gradations (smooth or rough) Scan time File size
Resolution is measured in dots per inch (dpi). Color, grayscale, and black and white define the number of colors possible. You can adjust the scanner hardware resolution to up to 600 dpi. The software can perform an enhanced resolution up to 9,600 dpi. You can set color and grayscale at 1 bit (black and white), or at 8 bit (256 levels of gray) to 24 bit (true color). The resolution and color guidelines table lists simple tips that you can follow to meet your scanning needs. Note Setting the resolution and color to a high value can create large files that take up disk space and slow the scanning process. Before setting the resolution and color, determine how you are going to use the scanned image. The best resolution for color and grayscale images is achieved by scanning from the flatbed scanner rather than from the automatic document feeder (ADF).
Resolution and color guidelines
The following table describes the recommended resolution and color settings for different types of scan jobs.
Intended use Fax (HP LaserJet 3030 all-inone only) E-mail
Recommended resolution 150 dpi 150 dpi
Recommended color settings Black and White Black and White, if the image does not require smooth gradation Grayscale, if the image requires smooth gradation Color, if the image is in color Black and White Black and White for text and line art Grayscale for shaded or colored graphics and photos Color, if the image is in color
Edit text Print (graphics or text) 300 dpi 600 dpi for complex graphics, or if you want to significantly enlarge the document 300 dpi for normal graphics and text 150 dpi for photos
Intended use Display on screen
Recommended resolution 75 dpi
Recommended color settings Black and White for text Grayscale for graphics and photos Color, if the image is in color
You can set the color values to the following settings when scanning.
Setting Color Black and White Grayscale

Recommended use Use this setting for high-quality color photos or documents in which the color is important. Use this setting for text documents. Use this setting when file size is an issue or when you want a document or photograph to be scanned quickly.

Faxing

For instructions about using the device fax functionality, see the fax guide that came with the device.
The fax guide describes fax features for the HP LaserJet 3030 all-in-one device only. The HP LaserJet 3020 all-in-one device does not include faxing capabilities.

Chapter 6 Faxing

Cleaning and maintenance
Use the topics below to learn about basic cleaning and maintenance tasks: Cleaning the outside of the device Cleaning the media path Replacing the automatic document feeder (ADF) pickup roller assembly
Cleaning the outside of the device

To clean the exterior

Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the exterior of the device.

To clean the glass

Dirty glass, from fingerprints, smudges, hair, and so on, slows down performance and affects the accuracy of special features such as fit-to-page and copy. Note If streaks or other defects appear only on copies produced using the automatic document feeder (ADF), clean the scanner strip (step 3). It is not necessary to clean the scanner glass. 1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid. 2. Clean the glass by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
Do not use abrasives, acetone, benzene, ammonia, ethyl alcohol, or carbon tetrachloride on any part of the device; these can damage the device. Do not place liquids directly on the glass. They might seep under it and damage the device. 3. Clean the scanner strip by using a soft cloth or sponge that has been moistened with nonabrasive glass cleaner.
4. To prevent spotting, dry the glass by using a chamois or cellulose sponge.
Chapter 7 Cleaning and maintenance

To clean the lid backing

Minor debris can accumulate on the white document lid backing that is located underneath the device lid. 1. Turn off the device, unplug the power cord from the electrical socket, and raise the lid. Note Turn the power switch to the off position. 2. Clean the white document lid backing by using a soft cloth or sponge that has been moistened with a mild soap and warm water.

Was the device exposed to an electric or magnetic field?
Unexpected lines or dots might appear on the device control panel display, or the display might become blank if the device is exposed to an electric or magnetic field. To resolve this problem, perform the following procedure: 1. Turn the device off. 2. Remove the device from the electric or magnetic field. 3. Turn the device on again.
Pages print but are totally blank
Try the tips in this section if pages exit the device, but have nothing printed on them.
Is the sealing tape still in the print cartridge?
The sealing tape might still be in the print cartridge. Remove the print cartridge and pull out the sealing tape. Reinstall the print cartridge. Try printing the document again.
Does the document contain blank pages?
The document might contain blank pages. Check the document that you are printing to see if content appears on all of the pages.
Does the configuration page print?
To check the device, print a configuration page. See Printing a configuration page for instructions.
Is the original loaded correctly?
If you are making a copy, the original might be loaded incorrectly. The original must be loaded into the automatic document feeder (ADF) with the print-side facing up. If the original is loaded print-side down, the copy prints out blank.

Pages did not print

Try these tips when the device does not print any pages.
Does a message appear on your computer screen?
See Onscreen error messages appear for more information.
Is media being pulled into the device correctly?
See Paper-handling problems exist for more information.

Are media jams present?

See Media jams occur in the automatic document feeder (ADF) or Media jams occur in the printer for more information.
Is the parallel or USB Device Cable (A/B) working, and is it connected correctly?
The parallel or USB Device Cable (A/B) might be defective. Try the following remedies: Disconnect the parallel or USB Device Cable (A/B) at both ends and reconnect it. Try printing a job that has printed in the past. Try using a different IEEE 1284-B-compliant parallel cable or USB Device Cable (A/B). See Ordering hp parts and accessories. Contact the manufacturer of your computer about changing parallel port settings to an extended capabilities port (ECP) mode.
Are other devices running on your computer?
The device might not share a parallel port. If you have an external hard drive or network switchbox that is connected to the same port as the device, the other device might be interfering. To connect and use the device, you must disconnect the other device or you must use two parallel ports on the computer. You might need to add another interface card. Hewlett-Packard strongly recommends an ECP parallel interface card.

2. Grasp the handle of the print cartridge. Remove the print cartridge, and set it aside.
To prevent damage to the print cartridge, do not expose it to light any longer than necessary. Place the print cartridge in a paper bag or other opaque container until you can place it back in the device. 3. With both hands, grasp the side of the media that is most visible (this includes the middle), and carefully pull it free from the device.
4. When you have removed the jammed media, replace the print cartridge, and close the top cover.
5. After clearing the media jam, you might need to turn the printer off, and then turn it on again. Note When you add new media, remove all of the media from the input tray, straighten the stack after adding the new media, and then place the stack in the tray.
To clear other media jams
CAUTION Do not use a sharp object, such as a pencil or scissors, to remove jammed media. If the media has jammed where it exits the device, grasp the leading edge of the media and pull the media out through the output bin.
If you turned the device off before clearing the media jam, turn it on again, and then restart your printing or copying job. If the media is jammed in the automatic document feeder (ADF), see Media jams occur in the automatic document feeder (ADF).

Tips to avoid media jams

Make sure that the input tray is not overfilled. The input tray capacity varies depending on the type of print media that you are using. Check that the input tray is securely in place. Do not add print media into the input tray while the device is printing. Use only HP-recommended media types. See Device media specifications for more information about print media types. Do not let print media stack up in the output bin. The print media type and the amount of toner used affect the output bin capacity. Check the power connection. Make sure that the power cord is firmly connected to both the device and the power supply box. Plug the power cord into a grounded AC power outlet.
Print quality is unacceptable
This section provides information about identifying and correcting print defects. Note Hewlett-Packard does not recommend the use of uninterrupted power supply (UPS) batterybackup devices or surge suppressors with this device. Many surge suppressors and batterybackups can cause print defects.

Light print or fade

The toner supply is low. See HP LaserJet print cartridges for more information. The media might not meet Hewlett-Packard media specifications (for example, the media is too moist or too rough). See Device media specifications for more information. If the whole page is light, the print density adjustment is too light or EconoMode might be turned on. Adjust the print density and turn off EconoMode in the device properties. See Saving toner for more information.

Is the media size correct?
In Scan settings, make sure that the input media size is large enough for the document that you are scanning. See Scanner resolution and color for more information.

The scan takes too long

Is your resolution or color level set too high?
If you set the resolution and color level too high, the scan job takes longer and results in larger files. To obtain good results when scanning or copying, it is important that you use the correct resolution and color level settings for your job. See Scanner resolution and color for more information.
Is your software set to scan in color?
The system default is color, which takes longer to scan even when scanning a monochrome original. If you acquire an image through TWAIN or WIA, you can change the settings so that the original scans in grayscale or black-and-white. See the device software Help for details.
Did you send a print job or copy job before you tried to scan?
If you sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, the printer and scanner share memory, which means that the scan might be slower.
Is your computer set for bidirectional communication?
See the documentation that came with your computer to change the basic input/ouput settings (BIOS). The recommended bidirectional setting for the parallel port is ECP. The USB connection is always bidirectional.

Error messages appear

If one of the following messages appears on the screen, use this information to remedy the problem.
Common scanning error messages
The most common scanning error messages include the following items: Unable to activate TWAIN source An error occurred while acquiring the image Scanner initiation failed Error communicating with scanner
Make sure that you have connected the USB Device Cable (A/B) or IEEE 1284-B-compliant parallel cable to the correct port on the back of your computer. If you have another port, try attaching the cable to the other port. Make sure that you have an EPP-(bidirectional) or ECPcompliant parallel port on your computer. An EPP parallel port is the minimum requirement; use of an ECP parallel port is strongly recommended. See the documentation that came with your computer for more information about your port. Some devices might not share the parallel port with the device. If you have an external hard drive, or you have a network switchbox connected to the same USB or parallel port as the device, the other device might be interfering. To connect and use the device, you must disconnect the other device or you must use two ports on the computer. You might need to add another parallel interface card. Hewlett-Packard strongly recommends that you use an ECP parallel interface card. See the documentation that came with your computer for more information about installing an additional parallel interface card or resolving device conflicts. Verify that the correct TWAIN source is selected. In the software, check the TWAIN source by selecting Select Scanner from the File menu.

Scan quality is unacceptable
This section provides information about improving scan quality by preventing or correcting problems.
The following are a few simple steps you can take to improve copy and scan quality. Use the flatbed scanner, rather than the automatic document feeder (ADF) input tray, to scan. Use high-quality originals. Load the media correctly. If the media is loaded incorrectly, it might skew, which causes unclear images. See Loading originals to scan for instructions. Adjust the software settings according to how you plan to use the scanned page. See Scanner resolution and color for more information. If your device frequently feeds more than one page at a time, replace the separation pad. See Ordering hp parts and accessories to order a new separation pad. Recurring feed problems indicate that the separation pad is worn. See Ordering hp parts and accessories to order a new separation pad. Use or make a carrier sheet to protect your originals.
The original might have been loaded upside down. In the automatic document feeder (ADF), put the top end of the stack of originals into the ADF input tray, with the media stack face-up and the first page to be scanned on top of the stack. See Loading originals to scan for instructions. If you are producing blank pages when you scan from the flatbed, make sure that the original document is loaded correctly. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the lower-right corner of the glass.
Try adjusting the settings. Make sure you have the correct resolution and color settings. See Scanner resolution and color for more information.
Ink, glue, correction fluid, or an unwanted substance might be on the glass. Try cleaning the flatbed scanner surface. See Cleaning the outside of the device for instructions.

Specifications

See these sections for specifications information: HP LaserJet 3020/3030 all-in-one series specifications HP LaserJet 3030 all-in-one fax specifications HP LaserJet 3020/3030 all-in-one series battery

Physical specifications

Product HP LaserJet 3020/3030 all-inone series Height 366 mm (14.4 in) Depth 383 mm (15 in) Width 497 mm (19.6 in) Weight 11.34 kg (25 lbs)
Environmental specifications
Category Operating environment (unit plugged into an AC outlet) Specification Temperature: 15 to 32.5 C (59 to 90.5 F) Humidity: 10 percent to 80 percent relative humidity (no condensation) Temperature: -20 to 40 C (-4 to 104 F) Humidity: Less than 95 percent relative humidity (with no condensation)
Storage environment (unit not plugged into an AC outlet)
Electrical specifications1
Item Power supply 110-volt models 1102 to 127 V (+/- 10 %) 50 to 60 Hz (+/- 2 Hz) Power consumption (typical) During printing During standby Power Save mode Off mode 300 W (average) 14 W (average) 14 W (average) 0 W (average) 300 W (average) 14 W (average) 14 W (average) 0 W (average) 220-volt models 220 to 240 V (+/- 10 %) 50 to 60 Hz (+/- 2 Hz)

Regulatory information for the European Union countries/regions (hp LaserJet 3030 all-in-one only)
This equipment has been designed to work in all of the countries/regions of the European Economic Area (Public Switched Telephone Networks) only. Network compatibility is dependent on internal software settings. Contact your equipment supplier if it is necessary to use the equipment on a different telephone network. For further product support, contact Hewlett-Packard at the phone numbers provided in the support flyer that came with the product.
Regulatory information for the European Union countries/regions (hp LaserJet 3030 allin-one only)

Safety statements

Laser safety statement
The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. This printer is certified as a Class 1 laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside this printer is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation. WARNING! Using controls, making adjustments, or performing procedures other than those specified in this manual can result in exposure to hazardous radiation.

Canada DOC regulations

This equipment complies with Canadian EMC Class B requirements. Conforme la classe B des normes canadiennes de compatibilit lectromagntiques. << CEM>>.
Laser statement for Finland
LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT HP LaserJet 3020 / 3030 all-in-one series-laserkirjoitin on kyttjn kannalta turvallinen luokan 1 laserlaite. Normaalissa kytss kirjoittimen suojakotelointi est lasersteen psyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on mritetty standardin EN 60825-1:1994 + A11:1996 + A2:2001 mukaisesti. VAROITUS! Laitteen kyttminen muulla kuin kyttohjeessa mainitulla tavalla saattaa altistaa kyttjn turvallisuusluokan 1 ylittvlle nkymttmlle lasersteilylle. VARNING! Om apparaten anvnds p annat stt n i bruksanvisning specificerats, kan anvndaren utsttas fr osynlig laserstrlning, som verskrider grnsen fr laserklass 1. HUOLTO HP LaserJet 3020 / 3030 all-in-one series-kirjoittimen sisll ei ole kyttjn huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkil. Tllaiseksi huoltotoimenpiteeksi ei katsota vriainekasetin vaihtamista, paperiradan puhdistusta tai muita kyttjn ksikirjassa lueteltuja, kyttjn tehtvksi tarkoitettuja yllpitotoimia, jotka voidaan suorittaa ilman erikoistykaluja. VARO! Mikli kirjoittimen suojakotelo avataan, olet alttiina nkymttmlle lasersteilylle laitteen ollessa toiminnassa. l katso steeseen. VARNING! Om laserprinterns skyddshlje ppnas d apparaten r i funktion, utsttas anvndaren fr osynlig laserstrlning. Betrakta ej strlen. Tiedot laitteessa kytettvn laserdiodin steilyominaisuuksista: Aallonpituus 770-795 nm Teho 5 mW Luokan 3B laser

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.

HP parts and accessories

Use the following topics to find out about ordering parts and accessories for your device: Ordering hp parts and accessories HP LaserJet print cartridges
Ordering hp parts and accessories
HP parts and accessories charts
You can increase the devices capabilities with optional accessories and supplies. Use accessories and supplies designed specifically for your HP LaserJet 3020 / 3030 all-in-one devices to ensure optimum performance.

Accessories

Product name Cables and interface accessories Cables and interface accessories Cables and interface accessories Cleaning and maintenance accessories Description 2-meter IEEE1284 parallel cable 3-meter IEEE-1284 parallel cable 2-meter USB Device Cable (A/B) Toner collection cloth Part number C2950A C2951A 8121-0539 5090-3379

Printing supplies

Product name HP Multipurpose paper Description HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). HP brand transparency film for use with HP LaserJet monochrome printers. HP brand transparency film for use with HP LaserJet monochrome printers. Replacement print cartridges for the HP LaserJet 3020 / 3030 all-in-one devices. 2,000 page cartridge Part number HPM1120

HP LaserJet paper

HPJ1124
HP LaserJet transparency film

92296U (A4)

92296T (letter)

Print cartridges

Q2612A
Supplementary documentation
Product name Guidelines for Paper and Other Print Media Description Part number
A guide to using paper and other 5963-7863 print media with HP LaserJet printers.

Replacement parts

Product name Paper pickup roller Description Used to pick the paper from the media input tray and advance it through the device. Used to hold media for the device. Used to feed special media or for printing a first page. Part number RL1-0266-000
Media input tray Priority input tray Automatic document feeder (ADF) input tray Separation pad for the device
RG0-1121-000CN RG0-1122-000CN
Used to feed documents into the C9143-60102 scanner. Used to keep multiple sheets from feeding through the device path. Used to pick the media from the ADF input tray and advance it through the ADF. C7309-60009
ADF pickup roller assembly

C7309-60068

If your ADF breaks, use this part C9143-60101 number to order one (includes flatbed scanner lid).

ECP Extended capabilities port, a parallel-port standard for computers that supports bidirectional communication between the computer and attached devices (such as a printer). e-mail (electronic mail) An abbreviation for electronic mail. Software that can be used to electronically transmit items over a communications network. file format The way the contents of a file are structured by a program or group of programs. grayscale Shades of gray that represent light and dark portions of an image when color images are converted to grayscale; colors are represented by various shades of gray. halftone An image type that simulates grayscale by varying the number of dots. Highly colored areas consist of a large number of dots, while lighter areas consist of a smaller number of dots. HP Director toolbar Available for Macintosh only. A software screen that is used when working with documents. When the document is loaded into the automatic document feeder (ADF) and the computer is connected directly to the device, the HP Director appears on the computer screen to initiate faxing, copying, or scanning. HP toolbox The HP toolbox is a Web page that opens in a Web browser and provides access to the device management and troubleshooting tools, embedded Web server, and device documentation. link A connection to a program or device that can be used to send information from the device software to other programs, such as e-mail, electronic fax, and OCR links. Optical Character Recognition (OCR) software OCR software converts an electronic image of text, such as a scanned document, into a form that word processor, spreadsheet, and database programs can use. parallel cable See 1284-B. printer driver A printer driver is a program that software programs use to gain access to a devices features. A printer driver translates a software programs formatting commands (such as page breaks and font selection) into a printer language (such as PostScript or PCL), and then sends the print file to the device. Readiris An optical character recognition (OCR) program that was developed by I.R.I. S. and that is included with the device software.
resolution The sharpness of an image, measured in dots per inch (dpi). The higher the dpi, the greater the resolution. surge protector A device that protects a power supply and communications lines from electrical surges. TWAIN An industry standard for scanners and software. By using a TWAIN-compliant scanner with a TWAIN-compliant program, a scan can be initiated from within the program. URL Uniform resource locator, the global address of documents and resources on the Internet. The first part of the address indicates what protocol to use, the second part specifies the IP address or the domain name where the resource is located. USB (compatible with 2.0 specifications) Universal serial bus (USB) is a standard that was developed by the USB Implementers Forum, Inc., to connect computers and peripherals. Unlike the parallel port, USB is designed to concurrently connect a single computer USB port to multiple peripherals. watermarks A watermark adds background text to a document that is being printed. For example, Confidential can be printed in the background text of a document to indicate that the document is confidential. A selection can be made from a set of predefined watermarks, and the font, size, angle, and style can be changed. The printer can place the watermark on the first page only or all pages. WIA Windows Imaging Architecture (WIA) is an imaging architecture that is available in Windows Me and Windows XP. A scan can be initiated from within these operating systems by using a WIA-compliant scanner.

Symbols/Numerics 2-sided printing dpi print-quality setting dpi print-quality setting 24 A accessories and parts 150 acoustic emissions 128, 129 acoustic emissions while copying 129 ADF clearing jams 115 duty cycle 130 input tray 5 loading input tray 62 media specifications 10 ordering parts 151 output bin 5 pickup roller assembly, changing 85 selecting media 32 specifications 32, 130 adjusting contrast default for copying 52 contrast for current copy job 52 copy quality 51 default copy size 53 device control panel key-press volume 17 languages, device control panel display 16 settings 11 settings from the computer 22 volume 16 alarm volume adjusting 17 alcohol, cleaning with 82 alert messages 110 Australia EMC statement 140 automatic document feeder selecting media 32 specifications 32 B battery specifications 132 Best Quality (ProRes 1200) print-quality setting 24 black and white scanning 78 black dots 119 blank pages 92, 118 booklets, printing 43 books
scanning 74 buttons on device control panel 6, 7 C cables ordering 150 Canada DOC regulations 138 canceling copy jobs 50 print jobs 21 scan jobs 67 card stock media sizes and weights 9 printing 39 specifications 30 changing device control panel display language 16 print quality settings 24 settings from the computer 22 settings, default 11, 22 volume 16 characters dropouts 103 misformed 106 unclear 119 cleaning exterior 82 glass 82 lid backing 83 printer media path 84 clearing jams ADF 115 media 99 collating copies changing defaults 56 description 56 color scanning 77 components 5 contrast setting default for copying 52 setting for current copy job 52 copier capacities and ratings 129 copy contrast setting adjusting default 52 adjusting for current copy job 52 copy quality adjusting 51
defaults, adjusting 52 improving and preventing problems 114 See also image quality, troubleshooting, copy quality copying acoustic emissions 129 adjusting default copy size 53 book 59 canceling 50 enlarging 53 loading originals 48 multipage stack of 2-sided originals 58 reducing 53 reduction and enlargement capability 129 speed 129 starting a job 50 troubleshooting 112, 113, 114, 118 creases, troubleshooting 107 critical error messages 109 crooked printing 96 curled media 96 curling, troubleshooting 107 custom media printing 39 Custom print-quality setting 24 customer support form, service 159 hardware service 156 D dark copying 118 darkness setting default for copying 52 setting for current copy job 52 Declaration of Conformity 138, 141 default settings adjusting 22 restoring 15 device control panel components 6, 7 HP LaserJet 3020 all-in-one 6 HP LaserJet 3030 all-in-one 7 key-press volume, adjusting 17 languages, changing 16 location 5 messages 109 printing configuration page 15 printing menu map 15 scanning from 65 device features 4 dimensions, device 127 documentation ordering 151 draft-quality printing 25 drivers, printer, requirements for 22 dropouts, character 103 duplexing, manual 40 duty cycle 166 Index

HP LaserJet 3020 all-in-one vs. Canon imageCLASS MF3110
Get more with the HP LaserJet 3020 all-in-one.
With HP youll spend less time waiting for output.1
faster copy output The Canon imageCLASSS MF3110 takes 35 seconds to
copy a single page from powersave mode. In contrast, HPs scanner bulb warms up much more quickly, and the LaserJet 3020 can copy a single page in only 12 seconds. As a result, the HP device can copy up to 6 pages before the Canon product can even copy a single page from powersave mode.1
more compatibility The Canon MF3110 comes with USB connectivity only vs.
both USB and parallel connectivity available on the HP device. In addition, the HP LaserJet 3020 is compatible with a wider variety of operating systems including Macintosh which is not at all supported by the Canon device. 2 Finally, HP includes PCL6, PCL 5e and PostScript 2 emulations enabling the LaserJet 3020 to print seamlessly with a much wider array of software programs than the host-based Canon MF3110.
time to warm up and copy a 1-page job from the glass platen in seconds
enhanced productivity The HP LaserJet 3020 all-in-one sports an array of convenient, time-saving features not available from Canon, including:
automatic document feeder The HP LaserJet 3020s standard 50-sheet automatic document feeder enables unattended copying and scanning of multi-page documents. An automatic document feeder is not available on the Canon imageCLASS MF3110. scan-to buttons HP LaserJet 3020 all-in-one users can make scans quickly and easily at the device by simply pressing the scan-to button and choosing their destination. The Canon imageCLASSS MF3110, on the other hand, has no scan-to buttons on the control panel, forcing users to launch software on the attached PC to begin the scanning process.
Get a robust set of features and functions with HP. Feature / Function Unattended copying & scanning Manual duplex support Compatible with Macintosh Parallel & USB connectivity Canon
scan multi-page documents to a single PDF HP lets users scan multi-page documents into a
single, easy-to-use PDF file that is much simpler to manipulate and share than the multiple image files created via the Canon device. manual duplex support Unlike the Canon MF3110, the HP LaserJet 3020 provides manual duplex support through the print driver, making it easy for users to save money and protect the environment by printing two-sided documents.
To get the most value, be sure to look at the whole picture.
Purchase price is just part of the picture. In fact, independent studies have shown that quality, reliability, and ease of use have a much greater impact on the total cost of owning and operating a device over time. When choosing an all-in-one, be sure to consider how much it will impact productivity, as well as whether or not you can count on it to be up and available whenever you need it. And remember, HP is the only printer maker that has received top scores for 13 consecutive years in PC Magazines annual Service and Reliability Survey.

(USB only)

1In HP internal tests it took the Canon imageCLASS MFseconds to warm up and copy a single page from the glass platen when returning from powersave mode. The LaserJet 3020, on the other hand, copies a single page in 12 seconds from the glass platen when returning from powersave mode. Based on manufacturer-rated engine speed it would take the HP LaserJet 3020 all-in-one 32 seconds to copy a 6-page document from powersave mode.
2The HP LaserJet 3020 supports the following operating systems: Windows 98 Second Edition, 2000, Me, XP, Win NT 4.0 print driver only; Mac OS 9.1, 9.2.x, Mac OS X v10.2.x; DOS, Linux, Unix, OS/2 print functionality only available on web. The Canon MF3110 only supports Windows 98/Me/2000/XP.
2005 Hewlett-Packard Development Company, L.P.
LTR version 1.0 6/27/2005