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Konica Minolta Magicolor 3100

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Konica Minolta Magicolor 3100 Printer, size: 4.4 MB
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About

QMS 1710504-001 CYMK Toner Value PK One EA Magicolor 3100
QMS Konica Minolta Magicolor 3100 1-SD 4-Color Black/Cyan/Magenta/Yellow Printer Toners Value Pack This value pack is designed for the Konica Minolta MagiColor 3100 laser toner printers Specially engineered to meet the highest standards of quality - reliability and exceptional yields This value pack contains: black - magenta and yellow laser toner cartridges

Details
Brand: KONICA MINOLTA
Part Number: 1710504-001

 

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User reviews and opinions

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Comments to date: 2. Page 1 of 1. Average Rating:
cd7 3:50am on Wednesday, April 21st, 2010 
so slow as to be unusable After 3 weeks with helpful Minolta tech support staff I have discovered that it is normal and OK for this printer to take 12...
DonnHarry 4:30pm on Monday, April 19th, 2010 
All the features at a low price I bought this for home office use, and am more than impressed with the output quality.

Comments posted on www.ps2netdrivers.net are solely the views and opinions of the people posting them and do not necessarily reflect the views or opinions of us.

 

Documents

doc0

2. Level 1 FIP....1-30

2.1 Level 1 FIP..... 1-30 2.2 Flow of Level 1 FIP..... 1-30

3. Level 2 FIP....1-31

3.1 Level 2 FIP..... 1-31 3.2 Error / Status Code List.... 1-31 3.3 Operating / Clearing the Error.... 1-34 3.4 Error Code FIP..... 1-37 3.5 Image Trouble FIP.... 1-81 3.6 Roller Circumferences..... 1-81 3.7 Other FIPs..... 1-92
4. Preventive Maintenance....1-94
Chapter 2 Operation of Diagnostics... 2-95
1. Diagnostics for a Standalone Printer...2-97
1.1 General..... 2-97 1.2 Printing Method.... 2-97
1.3 Test Print Pattern.... 2-98
2. Diagnostics Using the MINOLTA- QMS magicolor 3100 Diagnostics (Hanabi Service Commander)....2-99
2.1 General..... 2-99 2.2 Preparation..... 2-100 2.3 Operation of magicolor 3100 Diagnostics.... 2-101 2.4 Test Print..... 2-103 2.5 Input Test..... 2-104 2.6 Output Test..... 2-107 2.7 Operation of EEPROM.... 2-110
Chapter 3 Removal and Replacement Procedures.. 3-119
1. Removal and Replacement Procedures... 3-121
1.1 Before starting service work... 3-121 1.2 Description of procedures.... 3-122

RRP1. COVERS... 3-123

RRP1.1 CONSOLE PANEL HANABI (PL1.1.1)... 3-123 RRP1.2 COVER ASSY FRONT HEAD (PL1.1.2)... 3-124 RRP1.3 FAN FUSER (PL1.1.7)... 3-126 RRP1.4 COVER TOP MAIN (PL1.1.9).... 3-128 RRP1.5 COVER ASSY TOP PHD (PL1.1.10)... 3-129 RRP1.6 COVER REAR (PL1.1.20)... 3-130 RRP1.7 LINK:L (PL1.1.23).... 3-131 RRP1.8 LINK:R (PL1.1.23).... 3-132 RRP1.9 COVER SIDE R (PL1.1.24).... 3-133 RRP1.10 COVER ASSY FRONT IN (PL1.1.25)... 3-134 RRP1.11 COVER MSI (PL1.1.26).... 3-136 RRP1.12 TRAY ASSY MSI (PL1.1.28).... 3-137 RRP1.13 COVER ASSY FRONT (PL1.1.29)... 3-138 RRP1.14 COVER SIDE L (PL1.1.30).... 3-140
RRP2. PAPER CASSETTE... 3-141
RRP2.1 ROLL ASSY (PL2.1.1).... 3-141 RRP2.2 HOLDER RETARD (PL2.1.3)... 3-142 RRP2.3 CASSETTE ASSY FRONT (REFERENCE ONLY)... 3-144
RRP3. PAPER FEEDER.... 3-146
RRP3.1 CHUTE ASSY TURN (PL3.1.2).... 3-146 RRP3.2 COVER CASSETTE REAR (PL3.1.3)... 3-148 RRP3.3 FEEDER ASSY UNIT (REFERENCE ONLY)... 3-150 RRP3.4 HOUSING ASSY FEEDER L (REFERENCE ONLY).. 3-152 RRP3.5 HOUSING ASSY FEEDER R (REFERENCE ONLY)... 3-154 RRP3.6 SENSOR HUM TEMP (PL3.2.2)... 3-156 RRP3.7 HARNESS ASSY OPFREC (PL3.2.3)... 3-157 16
Table of Contents RRP3.8 SWITCH ASSY SIZE (PL3.2.4).... 3-158 RRP3.9 LEVER LOW PAPER (PL3.2.7).... 3-160 RRP3.10 INDICATOR (PL3.2.8).... 3-162 RRP3.11 GUIDE INDICATOR (PL3.2.10).... 3-164 RRP3.12 PICKUP ASSY (PL3.3.1)... 3-166 RRP3.13 ROLL ASSY FEED (PL3.3.2)... 3-168 RRP3.14 SENSOR PHOTO:NO PAPER (PL3.3.3)... 3-170 RRP3.15 SENSOR PHOTO:LOW PAPER (PL3.3.3)... 3-171 RRP3.16 ACTUATOR NO PAPER (PL3.3.4).... 3-172 RRP3.17 LINK ACTUATOR (PL3.3.5)... 3-173 RRP3.18 SOLENOID FEED (PL3.3.16).... 3-174 RRP3.19 CLUTCH ASSY TURN (PL3.3.17)... 3-175 RRP3.20 ROLL ASSY TURN (PL3.3.19).... 3-176 RRP3.21 ROLL ASSY (PL3.3.22).... 3-177

[P/J1-2PIN <=> P/J3-4PIN] in the FIP means measurement with the plus side of the measuring instrument connected to [P/J1] and the minus side to [4PIN] of [P/J3].
[P/J<=>P/12] in the FIP means measurement for all terminals corresponding between [P/J1] and [P/J2] referring to "Wire connecting diagram".
In [P/J1-2PIN <=> P/J3-4PIN] in the FIP where voltage is measured, [P/J3-4PIN] on the rear minus side is always at the AG (analog ground), SG (signal ground), or RTN (return). Therefore, after checking of proper continuity between AGs, SGs, or RTNs respectively, the rear minus side can be connected to the PIN of AG, SG or RTN instead of [P/J3-4PIN]. However, care should be taken not to mistake since [AG], [SG], and [RTN] are not on the same level.
10) Measure the voltage of small connectors with the special tool. Handle the tool with care, as the leading edge of the tool is pointed. 11) When measuring the voltage, set the PDH ASSY, FUSER ASSY, BRT ASSY and paper tray, close the FRONT COVER ASSY and power ON if not required specifically. 12) Numerical values in the FIP are only for standard. If numerical values are approximate, they should be considered permissible.
Chapter 1 Troubleshooting 13) Parts which are always removed to check as indicated in the FIP and procedures for that purpose are not specifically referred to here. They should be handled carefully. 14) "Replacement" in the FIP indicates replacement of parts which are considered to be the source of trouble to be checked after replacing those parts, assemblies containing them, or parts (HIGH ASSY). 15) In the FIP, the paper pick-up unit by means of the paper tray at the lower part of the printer is referred to as "try 1", the first level of the paper pick-up unit feeder unit as "try 2", and the second level as the "tray3". 16) In the FIP, existence and non-existence of Diag tools (maintenance tools,) are distinguished in some cases. Correct troubles according to the instructions in the FIP. 17) In the FIP, procedures are differentiated depending on specifications. Correct troubles according to the instructions in the FIP. 18) For optional parts, some troubleshooting procedure may follow the manual for those options, of which you should take note. Keep those manuals for the optional parts when required.

2. Level 1 FIP

2.1 Level 1 FIP
The level 1 FIP is the first step for trouble diagnosis. The level 1 FIP isolates the presence of various troubles including error codes, and the level 2 FIP provides a guide for proceeding of the troubleshooting.

No With tool Go to step [2] Without tool Go to step [3]
Replace the parts concerned
Replace PWBA HNB MCU Go to step [7] Go to step [6] Go to step [6]

Go to step [3]

Go to step [4] Go to step [5] Replace SW TCRU ASSY (Y) Replace HARNESS ASSY TNR Replace PWB HNB DRV Go to step [9] Replace HARNESS ASSY DRV2
Go to step [7] Go to step [8] Replace PWBA HNB MCU Replace PWBA HNB MCU
FIP-2 Magenta Toner Cartridge Detached (Magenta Toner Cartridge Missing)
Step Check Initial check Check the following for damage. Cartridge condition SW TCRU ASSY (M) condition SW TCRU ASSY (M) actuator condition SW TCRU ASSY SW TCRU ASSY (M) connector condition Check SW TCRU ASSY Using the diagnostic tool, check by Diagnostic Input Test. Does SW TCRU ASSY (Magenta Cartridge Toner Bottle Sensor) function normally? Check PWBA HNB DRV for signal Is P/J51-13PIN <=> P/J51-14PIN 0VDC? Check SW TCRU ASSY(M) for signal Is P/J432-2PIN <=> P/J432-1PIN 0VDC? Check SW TCRU ASSY (M) for continuity P432-2PIN <=> P432-1PIN of SW TCRU ASSY (M) check continuous? Check HARNESS ASSY TNR for continuity J51 <=> J432 check continuous? Check PWBA HNB DRV for signal Is P/J42-5PIN <=> P/J42-14PIN 0VDC? Check PWBA HNB MCU for signal Is P/J11-26PIN <=> P/J11-17PIN of HNB MCU WITHMCU PWB 0VDC? Check HARNESS ASSY DRV2 for continuity J12 <=> J42 check continuous?
Go to step [4] Go to step [5] Replace SW TCRU ASSY (M) Replace HARNESS ASSY TNR Replace PWB HNB DRV Go to step [9] Replace HARNESS ASSY DRV2
FIP-3 Cyan Toner Cartridge Detached (Cyan Toner Cartridge Missing)
Step Check Initial check Check the following for damage. Cartridge condition SW TCRU ASSY (C) condition SW TCRU ASSY (C) actuator condition SW TCRU ASSY SW TCRU ASSY (C) connector condition Check SW TCRU ASSY Using the diagnostic tool, check by Diagnostic Input Test. Does SW TCRU ASSY (Cyan Cartridge Toner Bottle Sensor) function normally? Check PWBA HNB DRV for signal Is P/J51-29PIN <=> P/J51-30PIN 0VDC? Check SW TCRU ASSY (C) for signal Is P/J433-2PIN <=> P/J433-1PIN 0VDC? Check SW TCRU ASSY (C) for continuity P433-2PIN <=> P433-1PIN of SW TCRU ASSY (C) check continuous? Check HARNESS ASSY TNR for continuity J51 <=> J433 check continuous? Check PWBA HNB DRV for signal Is P/J42-6PIN <=> P/J42-14PIN 0VDC? Check PWBA HNB MCU for signal Is P/J12-25PIN <=> P/J12-17PIN of PWBA HNB MCU PWB 0VDC? Check HARNESS ASSY DRV2 for continuity J12 <=> J42 check continuous?
Go to step [4] Go to step [5] Replace SW TCRU ASSY (C) Replace HARNESS ASSY TNR Replace PWB HNB DRV Go to step [9] Replace HARNESS ASSY DRV2
FIP-4 Black Toner Cartridge Detached (Black Toner Cartridge Missing)

Replace the parts concerned Replace HARNESS ASSY ADC Replace HARNESS ASSY FRONT1A Go to step [6] End of work
Go to step [5] Replace SENSOR ADC ASSY Replace PWBA HNB MCU
FIP-7 Fuser Detached (Fuser Unit Missing)
Step 1 Check Initial check Check the following for damage. FUSER ASSY condition Check FUSER ASSY Remove the FUSER and measure resistance value Is P232-A4PIN <=> P232-A5PIN less than 400K? Check HARNESS ASSY FSR2 for continuity J232 <=> J138 check continuous? Check HARNESS ASSY FRONT 1A for continuity P138 <=> J13 check continuous?
Yes Replace the parts concerned Go to step [3]
No Go to step [2] Replace FUSER ASSY Replace HARNESS ASSY FSR2 Replace HARNESS ASSY FRONT 1A
Go to step [4] Replace PWBA HNB MCU
FIP-8 CRUM ID Error (Call for Service CRUM ID Error)
Step Check Verify that the printer has a genuine Minolta-QMS PHD ASSY (Imaging Unit) Check the following for damage. Imaging Unit (PHD) condition PWBA CRUM in Imaging Unit (PHD) condition Check PWBA CRUM for connection Is PWBA CRUM connector connected to the harness connector normally? Check HARNESS ASSY CRUM for continuity J170 <=> J71 check continuous? Check HARNESS ASSY EEPROM for continuity J17 <=> J140 check continuous? Check Imaging Unit (PHD) Replace new Imaging Unit (PHD), and check if an error occurs
Yes Go to step [2] Replace the parts concerned Go to step [4]
No Replace Imaging Unit (PHD) Go to step [3] Replace HARNESS ASSY CRUM Replace HARNESS ASSY CRUM Replace HARNESS ASSY EEPROM End of work

Go to step [5]

Go to step [6] Replace PWBA HNB MCU
FIP-9 CRUM ID Error (Invalid Imaging Unit)
FIP-10 Media Type Mismatch (Media Type Mismatch)
Step Check Initial check Check the following for damage. SENSOR OHP condition CHUTE ASSY REGI condition Check SENSOR OHP Feed the paper to the SENSOR. Does SENSOR OHP (OHP Sensor) function normally? Using diagnostic tool, check by Diagnostic Input Test. Check PWBA HNB MCU for signal Is P/J32-2PIN <=> P/J32-1PIN 0VDC? Check PWBA HNB MCU for signal Feed the paper to the SENSOR. Does P/J32-2PIN <=> P/J32-1PIN change from 0VDC to +3.3VDC? Check PWBA HNB MCU for signal Is P/J32-3PIN <=> P/J32-1PIN +5VDC?

FIP-15 ROS Failure (Call for Service ROS Motor)
Step 1 Check Check HARNESS ASSY ROSKA for continuity J15 <=> P151 check continuous?

Yes Replace ROS ASSY

No Replace HARNESS ASSY ROSKA
FIP-16 Fuser Failure (Call for Service Fuser Failure)
Step 1 Check Initial check Check the following for damage. FUSER ASY condition Check FUSER ASSY connector Disconnect the FUSER ASSY connector, and check for broken or curved pins. Check FUSER ASSY Check if an error occurs though the FUSER ASSY was replaced with a new one.
Yes Replace the parts concerned Go to step [3] Replace PWBA HNB MCU
No Go to step [2] Replace the parts concerned End of work
FIP-17 NV-RAM Error (Call for Service NVRAM Error)
Step 1 Check Does an error occur even if the power is turned off and on?
No If the error recurs, replace PWBA HNB MCU
FIP-18 ADC Sensor Error (ADC Sensor Dustiness Warning)
Step 1 Check Initial check Check the following for damage. SENSOR ADC ASSY condition Check HARNESS ASSY ADC for continuity J136 <=> J1361 check continuous? Check HARNESS ASSY FRONT 1A for continuity J13 <=> P1361 check continuous? Check SENSOR ADC ASSY Check if an error occurs though the SENSOR ADC ASSY was replaced with a new one.
No Go to step [2] Replace HARNESS ASSY ADC Replace HARNESS ASSY FRONT 1A End of work
FIP-19 Fan Motor Failure (Call for Service Fan Motor Error)
Step Check Initial check Check the following for damage. FAN FUSER condition FAN REAR condition Isolating faulty FAN Does the FAN REAR rotate when printing 1 sheet? Check FAN REAR Does FAN REAR function normally? Using FAN REAR diagnostic tool, check by Diagnostic Output Test. Check LVPS STD for signal Print 1 sheet. Is P/J166-1PIN <=> P/J166-3PIN +24VDC? Check LVPS STD for signal Print 1 sheet. Is P/J165-6PIN <=> P/J165-2PIN 0VDC? Check PWBA HNB DRV for signal Print 1 sheet. Is P/J61-3PIN <=> P/J61-7PIN 0VDC? Check PWBA HNB DRV for signal Print 1 sheet. Is P/J42-12PIN <=> P/J42-14PIN 0VDC? Check PWBA HNB MCU for signal Print 1 sheet. Is P/J12-19PIN <=> P/J12-17PIN 0VDC? Check FAN REAR Check if an error occurs though the Fan Rear was replaced with a new one. Check LVPS STD for signal Print 1 sheet. Is P/J166-2PIN <=> P/J166-3PIN +3.3VDC? Check LVPS STD for signal Print 1 sheet. Is P/J165-7PIN <=> P/J165-2PIN +3.3VDC? Check PWBA HNB DRV for signal Print 1 sheet. Is P/J61-2PIN <=> P/J61-7PIN +3.3VDC? Check PWBA HNB DRV for signal Print 1 sheet. Is P/J42-29PIN <=> P/J42-14PIN +3.3VDC? Check PWBA HNB MCU for signal Print 1 sheet. Is P/J12-2PIN <=> P/J12-17PIN +3.3VDC?
Yes Replace the parts concerned With tool Go to step [3] Without tool Go to step [4] Replace PWBA HNB MCU
No Go to step [2] With tool Go to step [15] Without tool Go to step [16] Go to step [4]
Go to step [5] Replace LVPS STD Replace HARNESS ASSY LVNC Replace PWBA HNB DRV Replace HARNESS ASSY DRV2 End of work

FIP-40 Black Toner Empty 2 (Black Toner Empty)
Step Check Initial check Check the following for damage. SENSOR TONER LOW condition TONER CARTRIDGE condition TONER MOTOR condition Check TONER CARTRIDGE Check if an error occurs though the TONER CARTRIDGE was replaced with a new one. Check PWBA HNB DRV for signal Is P/J51-36 <=> P/J51-35 less than +0.2VDC? Check HARNESS ASSY TNR for continuity Is J444 <=> J51 check continuous? Check SENSOR TONER LOW Check if an error occurs though the SENSOR TONER LOW was replaced with a new one. Check HARNESS ASSY DRV2 for continuity Is J12-24 <=> J42-7 check continuous? Check TONER MOTOR Does TONER MOTOR function normally? Using TONER MOTOR diagnostic tool, check by Diagnostic Output Test. In the test, close the INTERLOCK SW. Check PWBA DRV3 for signal Is P/J51-24 <=> P/J60-2 +24VDC? Check HARNESS ASSY TNR for continuity Is J514 <=> J51 check continuous? Check TONER MOTOR Check if an error occurs though the TONER MOTOR was replaced with a new one. Check HARNESS ASSY DRV1 for continuity Check the following for continuity. J11-37 <=> J41-4 J11-38 <=> J41-3 J11-39 <=> J41-2 J11-40 <=> J41-1 Remedy Yes Replace the parts concerned No

3.5 Image Trouble FIP

The descriptions below assumes that the printer controller works normally. By testing the printing operation for the engine only, conditions can be isolated simply to determine whether the trouble exists on the printer controller side or engine side. N When the test print with the engine only is correct, the printer controller is fault. N When printing on the engine only is not correct, the engine is faulty. When trouble is considered to be on the printer controller side, replace the printer controller with proper one and check for proper operation again. If the trouble persists even after the replacement, check the host side using the image FIP for each condition as described below for effective troubleshooting.
If print image quality trouble occurs, print on paper of letter or A4 size in order to judge and understand the trouble precisely and take proper remedy steps. Use the image quality FIP correction table to diagnose the trouble. If the problem cannot be corrected according to the image quality FIP, check the trouble after replacing the "Major check parts" specified for the "Initial check" in the image quality FIP in succession. Image quality FIP describes the representative image quality troubles as follows: FIP-1.P1 FIP-1.P2 FIP-1.P3 FIP-1.P4 FIP-1.P5 FIP-1.P6 FIP-1.P7 FIP-1.P8 FIP-1.P9 "Light (Undertoned) Prints" "Blank Prints" "Black Prints" "Vertical Band Deletions" "Horizontal Band Deletions" "Black (color) spots" "Background" "Skewed Image" "Crease"

Replace LVPS STD Replace LVPS STD Replace LVPS STD Check HARNESS ASSY LV RPG for frame short Check HARNESS ASSY LVNC for frame short Check HARNESS ASSY 24V for frame short
Go to step [4] Go to step [5]
4. Preventive Maintenance
When you visit a customer, perform preventive maintenance services irrespective of the major object of your visit to prevent possible troubles beforehand.
N Preventive maintenance procedure
1) 2) Ask the customer how the laser printer is used. Record the accumulated number of sheets printed. Replace the parts to be replaced periodically based on the number of prints. If required, replace such parts at this time. 3) 4) Print on several sheets of paper to check for proper operation. Remove foreign substances on the Transfer Unit (BTR), Imaging Unit (PHD), FUSER ASSY and paper delivery rolls and clean stains with a brush or dry cloth. If stain is serious, clean with wet cloth and then dry cloth. Be careful not to damage the parts at this time. 5) Cleaning of fan exhaust port Remove the FRONT HEAD COVER and clean the FUSER FAN to remove dust deposited on it with a brush. Remove the REAR COVER and clean the dust deposit on the fan. If the exhaust port or fan is clogged, temperature in this laser printer increases causing trouble.
Print on several sheets again to check for proper operation.
Chapter 2 Operation of Diagnostics
1. Diagnostics for a Standalone Printer

1.1 General

The test print can be used on a standalone printer for operational check. For this purpose, the test print pattern stored in the printer is printed continuously at the continuous printing speed.

1.2 Printing Method

1) 2) Remove the magicolor 3100 Controller Board. (See Disassembly and Assembly 12.3.) Put paper in tray 1, and turn the power on. In the following steps, never touch live parts or driving parts. 3) Short the two pins of the test print connector (P31) on the PWBA HNB MCU.
Reference: To short the two pins, use the tip of a screwdriver to touch both pins at the same time. 4) 5) The printer goes into a READY mode and starts printing. (Printing is carried out continuously in the Duplex mode). To stop the printing, remove the short from the two pins. The paper is fed from tray 1 only, and if no paper is in tray 1, printing is not carried out. Reference:Printing will not start if the printer has an error. Reference: For the READY mode, see 6.2 Operation Modes in Section 6 Principle of Operation.

RRP7.3

ROLL MID (PL7.1.5)
Figure: ROLL MID Removal Removal 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the COVER ASSY FRONT HEAD. (RRP1.2) Remove the COVER MSI. (RRP1.11) Remove the TRAY ASSY MSI. (RRP1.12) Remove the COVER ASSY FRONT. (RRP1.13) Remove the CHUTE ASSY EXIT. (RRP7.1) Release the hook at 1 position securing the GEAR ROLL (PL7.1.2) to the left shaft of the ROLL MID from the CHUTE ASSY EXIT (PL7.1.1). Remove the GEAR ROLL from the left shaft of the ROLL MID. Extract the BEARING EARTH (PL7.1.3) from the left shaft of the ROLL MID of the CHUTE ASSY EXIT. Remove the E-ring securing the right shaft of the ROLL MID to the CHUTE ASSY EXIT. 10) Extract the BEARING (PL7.1.7) from the right shaft of the ROLL MID. 11) Raise the right shaft of the ROLL MID from the CHUTE ASSY EXIT and pull out the ROLL EXIT right upward. Replacement Replace the components in the reverse order of removal.

RRP7.4

MOTOR ASSY DUP (PL7.1.8)
Figure: MOTOR ASSY DUP Removal Removal 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the COVER ASSY FRONT HEAD. (RRP1.2) Remove the COVER MSI. (RRP1.11) Remove the TRAY ASSY MSI. (RRP1.12) Remove the COVER ASSY FRONT. (RRP1.13) Remove the CHUTE ASSY EXIT. (RRP7.1) Release the hook at 1 position securing the GEAR ROLL (PL7.1.2) to the left shaft of the ROLL EXIT (PL7.1.4) from the CHUTE ASSY EXIT (PL7.1.1). Remove the GEAR ROLL from the left shaft of the ROLL EXIT. Release the hook at 1 position securing the GEAR ROLL to the left shaft of the ROLL MID (PL7.1.5) from the CHUTE ASSY EXIT. Remove the GEAR ROLL from the left shaft of the ROLL EXIT. 10) Remove the GEAR 40/42 (PL7.1.10) from the left side surface of the CHUTE ASSY EXIT. 11) Remove the GEAR 48 (PL7.1.11) from the left side surface of the CHUTE ASSY EXIT. 12) Remove 2 screws securing the MOTOR ASSY DUP to the CHUTE ASSY EXIT. 13) Remove the MOTOR ASSY DUP from the CHUTE ASSY EXIT. Replacement Replace the components in the reverse order of removal.
RRP8. BTR ASSY & FUSER
RRP8.1 FUSER ASSY (PL8.1.1)
Figure: FUSER ASSY Removal Removal FUSER is high temperature after operation. Be careful when working it not to get burning. 1) 2) 3) 4) Release the latch at the part B from the printer and open the CHUTE ASSY OUT. ( PL6.1.1.) Open the COVER ASSY TOP PHD (PL1.1.10) from the printer. Remove 4 screws securing the FUSER ASSY to the FRONT ASSY IN (PL5.1.1) of the printer. Remove the FUSER ASSY from the printer.

RRP8.2

ROLL ASSY EXIT (PL8.1.3)
Figure: ROLL ASSY EXIT Removal (1)
Figure: ROLL ASSY EXIT Removal (2)
Figure: ROLL ASSY EXIT Replacement
Chapter 3 Removal and Replacement Procedures Removal FUSER is high temperature after operation. Be careful when working it not to get burning.
Remove the FUSER ASSY. (RRP8.1) Slide the CHUTE EXIT/DUP (PL8.1.10) rightward from the FUSER ASSY (PL8.1.1) and align the left shaft of the CHUTE EXIT/DUP to the through hole of the FUSER ASSY. Do not separate the FUSER ASSY and CHUTE EXIT/DUP too far since they are connected with harness.

10) Remove the LINK:R. (RRP1.8) 11) Remove the MAIN DRIVE ASSY. (RRP11.5) 12) Remove the DEVE DRIVE ASSY. (RRP11.4) 13) Remove the ACTUATOR I/R. (RRP11.3) 14) Remove 4 screws securing the PLATE ASSY LEVER R (PL11.1.7) from the right side surface of the printer. 15) Remove the PLATE ASSY LEVER R from the printer. 3-249
16) Release the hook of the SPRING LEVER 30N (PL11.1.5) hitched over the convex portion of the 4 LEVER DRUM:R from the right side surface of the printer. 17) Remove the LINK LEVER:R (PL11.1.6) from the printer together with the SPRING LEVER 30N. 18) Remove the LEVER DRUM:R from the printer. Replacement Replace the components in the reverse order of removal. In replacing the LINK LEVER R (PL11.1.6), align the SPRING IDT R (PL11.1.12) and the bottom of LINK LEVER L with the positions shown in the figure (LEVER DRUM:L Replacement).
RRP11.3 ACTUATOR I/R (PL11.1.8)
Figure: ACTUATOR I/R Removal Removal 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the COVER TOP MAIN. (RRP1.4) Remove the COVER ASSY FRONT HEAD. (RRP1.2) Remove the COVER MSI. (RRP1.11) Remove the TRAY ASSY MSI. (RRP1.12) Remove the COVER ASSY FRONT. (RRP1.13) Remove the COVER ASSY FRONT IN. (RRP1.10) Remove the COVER SIDE L. (RRP1.14) Remove the COVER SIDE R. (RRP1.9) Remove the COVER ASSY TOP PHD. (RRP1.5)
10) Remove the LINK:R. (RRP1.8) 11) Remove the MAIN DRIVE ASSY. (RRP11.5) 12) Remove the DEVE DRIVE ASSY. (RRP11.4) 13) From the right side surface of the printer, release the hook of the SPRING I/R (PL11.1.9) hitched over the convex portion of the PLATE ASSY LEVER R (PL11.1.7). 14) From the printer, release the hook at 1 position securing the ACTUATOR I/R to the shaft on the PLATE ASSY LEVER R. 15) Remove the ACTUATOR I/R from the PLATE ASSY LEVER R together with the SPRING I/R. 16) Remove the SPRING I/R from the ACTUATOR I/R. Replacement Replace the components in the reverse order of removal.
RRP11.4 DEVE DRIVE ASSY (PL11.1.13)
Figure: DEVE DRIVE ASSY Removal Removal 1) 2) 3) 4) 5) 6) Remove the COVER TOP MAIN. (RRP1.4) Remove the COVER ASSY FRONT IN. (RRP1.10) Remove the COVER SIDE R. (RRP1.9) Remove the PWBA HNB DRV. (RRP12.6) Remove 5 screws securing the DEVE DRIVE ASSY from the right side surface of the printer. Remove the DEVE DRIVE ASSY from the printer.
RRP11.5 MAIN DRIVE ASSY (PL11.1.14)
Figure: MAIN DRIVE ASSY Removal Removal 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the COVER TOP MAIN. (RRP1.4) Remove the COVER ASSY FRONT IN. (RRP1.10) Remove the COVER SIDE R. (RRP1.9) Remove the LINK:R. (RRP1.8) Remove the connector (P/J48) on the PWBA HNB DRV (PL12.1.12) from the right side surface of the printer. Remove the connector (P/J52) on the PWBA HNB DRV. Release the harness (P/J52) from the clamp on the MAIN DRIVE ASSY on the right side surface of the printer. Remove a screw securing the edge (P/J235) of the WIRE ASSY FSR EARTH (PL5.1.20) to the MAIN DRIVE ASSY (PL11.1.14). Remove 4 screws securing the MAIN DRIVE ASSY to the printer. 10) Remove the MAIN DRIVE ASSY from the printer. Replacement Replace the components in the reverse order of removal. 3-253

RRP12.2 FAN REAR (PL12.1.2)
Figure: FAN REAR Removal Removal 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the COVER TOP MAIN. (RRP1.4) Remove the COVER ASSY FRONT HEAD. (RRP1.2) Remove the COVER MSI. (RRP1.11) Remove the TRAY ASSY MSI. (RRP1.12) Remove the COVER ASSY FRONT. (RRP1.13) Remove the COVER ASSY FRONT IN. (RRP1.10) Remove the COVER SIDE L. (RRP1.14) Remove the COVER SIDE R. (RRP1.9) Remove the COVER REAR. (RRP1.6)
10) Remove the connector (P/J166) on the LVPS from the right side surface of the printer. 11) Shift the harness (P/J166) of the FAN REAR from 3 hooks of the HOLDER TCRU ASSY of the printer. 12) Remove 2 screws securing the FAN REAR from the printer. 13) Remove the FAN REAR from the printer. Replacement Replace the components in the reverse order of removal.
RRP12.3 CONTROLLER BOARD (PL12.1.4)(TBD)
Figure: CONTROLLER BOARD Removal Removal 1) 2) 3) Remove the COVER CASSETTE REAR. (RRP3.2) From the rear side of the printer, loosen the screws that secure the CONTROLLER BOARD. Holding the left and right knobs on the CONTROLLER BOARD, pull out the CONTROLLER BOARD of the printer. Replacement Replace the components in the reverse order of removal. In replacing the CONTROLLER BOARD on the printer, connect the connector at the leading end of CONTROLLER BOARD to the connector of the PWBA HNB MCU (PL12.1.1).

RRP12.4 LVPS (PL12.1.10)

Figure: LVPS Removal (1)

Figure: LVPS Removal (2)

Chapter 3 Removal and Replacement Procedures Removal 1) 2) 3) 4) 5) 6) 7) 8) 9) Remove the FUSER ASSY. (RRP8.1) Remove the CHUTE ASSY REGI. (RRP9.3) Remove the COVER TOP MAIN. (RRP1.4) Remove the COVER ASSY FRONT HEAD. (RRP1.2) Remove the COVER MSI. (RRP1.11) Remove the TRAY ASSY MSI. (RRP1.12) Remove the COVER ASSY FRONT. (RRP1.13) Remove the COVER ASSY FRONT IN. (RRP1.10) Remove the COVER SIDE L. (RRP1.14)
10) Remove the HSG ASSY BIAS. (RRP9.2) 11) Remove the COVER SIDE R. (RRP1.9) 12) Remove the COVER ASSY TOP PHD. (RRP1.5) 13) Remove the COVER REAR. (RRP1.6) 14) Remove the HOLDER TCRU ASSY UNIT. (RRP10.1) 15) Remove the PWBA HNB DRV. (RRP12.6) 16) Remove the CLAMP GUIDE HARNESS (PL12.1.3) at 2 positions secured on the GUIDE HARNESS SW of the LVPS STD. 17) Shift the harness from the GUIDE HARNESS SW. 18) Release the hooks at 2 positions securing the GUIDE HARNESS SW to the switch bracket on the LVPS STD. 19) Remove the GUIDE HARNESS ASSY from the LVPS STD. 20) Remove the HARNESS ASSY AC SW. (RRP12.5) 21) Remove the connector (P/J162), (P/J163), (P/J164), (P/J165) and (P/J167) on the LVPS STD. 22) Remove 3 screws securing the LVPS STD to the printer. 23) Remove the LVPS STD from the printer. Replacement Replace the components in the reverse order of removal.

BTR Metal Roll Regi Roll

ROLL ASSY FEED ROLL ASSY RETARD ROLL PINCH TURN ROLL TURN ROLL ASSY FEED (PICK UP ASSY 1T) ROLL ASSY(PICK UP ASSY 1T) ROLL ASSY(Cassette)

engine principle0031FA

CHUTE ASSY TURN ROLL ASSY TURN (PICK UP ASSY 1T)
5. Functions of Major Functional Components
Major functional components comprising the printer are described below referring to their illustrations. Those components are classified into the following blocks based on the configuration of the printer. Paper Cassette Paper Feeder Housing Assy Retard Front Assy In Chute Assy Out Chute Assy Exit BTR Assy & Fuser Xerographics TCRU Assy Frame & Drive Electrical

5.1 Paper Cassette

5.1.1 Major functions M Side Guide The Side Guide can move at right angle to the paper transfer direction to align the paper width. M End Guide The End Guide can move in the paper transfer direction to determine the paper size. The ON/OFF of SWITCH ASSY SIZE (see 5.2 Paper Feeder) varies according to the End Guide position to detect the paper size. M ROLL ASSY (Cassette) The ROLL ASSY (Cassette) and the ROLL ASSY (PICK UP ASSY T1) (see 5.2 Paper Feeder) pinch the paper to feed.
Chapter 6 Principles of Operation 5.1.2 Reference diagram

End Guide Side Guide

ROLL ASSY(Cassette)

Side Guide

engine principle0032FA

5.2 Paper Feeder

5.2.1 Major functions M SWITCH ASSY SIZE SWITCH ASSY SIZE detects paper size and existence or non existence of the paper tray. M SENSOR PHOTO (No Paper Sensor) Detects existence or non existence of paper in the paper tray based on the position of ACTUATOR NO PAPER. (No paper: Sensor beam is intercepted) M SENSOR PHOTO (Low Paper Sensor) The actuator lowers according to how much paper remains in the paper tray. When the actuator lowers to certain extent, it intercepts the sensor beam to detect low paper quantity. As the actuator position can be seen from the front side of paper tray, you can confirm approximate residual paper quantity. M SOLENOID FEED Controls operation (rotation/stop) of ROLL ASSY FEED by controlling the rotations of the GEAR FEED. M CLUTCH ASSY TURN Transmits the drive from the MAIN DRIVE ASSY to ROLL ASSY TURN. M ROLL ASSY FEED When the SOLENOID FEED operates, the GEAR FEED and GEAR IDLER FEED are engaged by the force of the SPRING FEED. Under the drive from the MAIN DRIVE ASSY, the ROLL ASSY FEED starts rotating and the ROLL ASSY (PICK UP ASSY T1) sends paper. After having rotated one turn, the GEAR FEED and GEAR IDLER FEED are disengaged at the notch of the GEAR FEED, no drive is transmitted any more, and the ROLL ASSY FEED stops rotating. Thus sheets of paper is sent out one by one. M ROLL ASSY TURN The ROLL ASSY TURN rotates by the drive from the MAIN DRIVE ASSY through the CLUTCH ASSY TURN to feed the paper from the paper tray to CHUTE REGI (Regi Roll) ("refer to 5.8 Xerographics"). M SENSOR HUM TEMP Detects temperature and humidity in the printer. The printer corrects the charging voltage, the voltage supplied to the transfer rolls, and the developing bias based on the detected temperature and humidity.

Exposure 6-318

FAN FUSER 6-350 FAN FUSER removal 3-126 Fan Motor Error 1-58 FAN output circuit 7-379 FAN REAR removal 3-260 Feed Jam 1-47 FEEDER ASSY UNIT removal 3-150 Fine mode 6-360 FIP AC 1-92 ADC Sensor Dustiness (ADC ADC Sensor Dustiness Error) 1-70 ADC Sensor Error (ADC Sensor Dustiness Warning) 1-57 Black Toner Cartridge Detached (Black Toner Cartridge Missing) 1-40 Black Toner Empty (Black Toner Low) 1-66 Black Toner Empty 2 (Black Toner Empty) 1-80 BTR Detached (Transfer Unit Missing) 1-42 BTR Life Over (Replace Transfer Unit) 1-68 BTR Life Warning (Transfer Unit Life Low) 1-72 CRUM ID Error (Call for Service CRUM ID Error) 1CRUM ID Error (Invalid Imaging Unit) 1-45 Cyan Toner Cartridge Detached (Cyan Toner Cartridge Missing) 1-39 Cyan Toner Empty (Cyan Toner Low) 1-65 Cyan Toner Empty 2 (Cyan Toner Empty) 1-79 DC 1-93 Duplex Jam (Media Jam Duplex) 1-52 Environment Sensor Error (Call for Service ENV Sensor Error) 1-62 Fan Motor Failure (Call for Service Fan Motor Error) Feed Jam (Media Jam Feed) 1-47 Firmware Error (Call for Service Firmware Error) 1Front Cover (Front Cover Open) 1-71 Full Stack (Output Bin Full) 1-76 Fuser Detached (Fuser Unit Missing) 1-43 Fuser Failure (Call for Service Fuser Failure) 1-55 Fuser Jam (Media Jam Fuser)Media Jam Fuser 1Fuser Life Over (Replace Fuser Unit) 1-69 Fuser Life Warning (Fuser Life Low) 1-73 Level 2 1-31 Low Density Error (Call for Service Low Density) 1-
Earthquake kit 8-416 Electrical CONTROLLER BOARD 6-358 FAN 6-358 HARNESS ASSY AC SW 6-358 LVPS STD 6-358 PWBA HNB DRV 6-358 PWBA HNB MCU 6-358 Electrical Function 6-358 Electrical Specifications 8-404 ELIMINATOR ASSY removal 3-201 End Guide 6-338 Engine Test Print 2-97 ENV Sensor Error 1-62 Environment Sensor 6-340 Environment Specifications 8-414 Executing output test 2-107 Exit Sensor 6-350 I-420
Magenta Toner Cartridge Detached (Magenta Toner Cartridge Missing) 1-38 Magenta Toner Empty (Magenta Toner Low) 1-64 Magenta Toner Empty 2 (Magenta Toner Empty) 1-
Index Media Type Mismatch (Media Type Mismatch)
NV-RAM Error (Call for Service NVRAM Error) 1P1 Light (Undertoned) Prints 1-82 P10 Unfused Image or Image Easily Rubs off of Page 1-91 P2 Blank Prints 1-83 P3 Black Prints 1-84 P4 Vertical Band Deletions 1-85 P5 Horizontal Band Deletions 1-86 P6 Black (color) spots 1-87 P7 Background 1-88 P8 Skewed Image 1-89 P9 Crease 1-90 PHD Detached (Imaging Unit Missing) 1-41 PHD Life Over (Replace Imaging Unit) 1-67 Regi Jam (Media Jam Registration) 1-50 ROS Failure (Call for Service ROS Motor) 1-54 Upper Cassette Detached (Adjust Input Bin) 1-75 Yellow Toner Cartridge Detached (Yellow Toner Cartridge Missing) 1-37 Yellow Toner Empty (Yellow Toner Low) 1-63 Yellow Toner Empty 2 (Yellow Toner Empty) 1-77 FIPs Cautions for FIP UseTroubleshooting FIPs 1-28 Firmware Error 1-61 Fixing 6-327 Flow of Print Data 6-330 Frame & Drive Function 6-356 Front Assy In FUSER DRIVE ASSY 6-344 SENSOR ADC ASSY 6-344 SENSOR TNR FULL 6-344 Front Assy In Function 6-344 FRONT ASSY IN removal 3-184 Front Cover Open 1-71 Full Stack Sensor 6-346 Functions Specifications 8-407 FUSER ASSY 6-350 FUSER ASSY removal 3-217 FUSER DRIVE ASSY removal 3-190 Fuser Failure 1-55 Fuser Jam 1-51 Fuser Life Low 1-73 Fuser section 7-374 Fuser Section Wiring 7-390 Fuser temperature control 6-368 Fuser Unit Missing 1-43 Fusing 6-327

GUIDE INDICATOR removal

HARNESS ASSY AC SW removal 3-264 HARNESS ASSY OPFREC removal 3-157 High Area Coverage Mode 6-364 High Gloss mode 6-360 HOLDER RETARD removal 3-142 HOLDER TCRU ASSY 6-354 HOLDER TCRU ASSY (1) removal 3-239 HOLDER TCRU ASSY (2) removal 3-240 HOLDER TCRU ASSY (3) removal 3-241 HOLDER TCRU ASSY (4) removal 3-242 HOLDER TCRU ASSY UNIT removal 3-236 Holder Toner Assy 2-118 HOUSING ASSY CONTACT removal 3-268 HOUSING ASSY FEEDER L removal 3-152 HOUSING ASSY FEEDER R removal 3-154 Housing Assy Retard MSI Turn Clutch 6-342 ROLL TURN 6-342 Housing Assy Retard Function 6-342 HOUSING ASSY RETARD removal 3-178 HSG ASSY BIAS removal 3-226 Humidity Sensor 6-340 HVPS Control 6-358
IDT 1 6-322 IDT 2 6-324 Image Trouble FIP 1-81 Imaging Unit 6-316 Imaging Unit Missing 1-41 INDICATOR removal 3-162 Initialize Slave 2-116 Installation Altitude 8-414 Installation Horizontality 8-414 Installation Space 8-406 Installation Temperature/Humidity 8-414 Installing Diagnostics 2-100 Interlock Switch 6-358
Gear Layout 6-334 General Cleaning 6-328 General Wiring Diagram 7-371
Laser Unit 6-318 LATCH L removal 3-193 LATCH OUT removal 3-206 LATCH R removal 3-192 LED Light Quantity Control 6-364 Level 1 FIP 1-30 Level 2 FIP 1-31 LEVER DRUM L removal 3-247 LEVER DRUM R removal 3-250 LEVER LOW PAPER removal 3-160 Life Counters 2-117 LINK ACTUATOR removal 3-173 LINK L removal 3-131 LINK R removal 3-132 List of Abbreviations x I-421
List of Plug/Jacks 4-273 Low Density Error 1-60 Low Paper Sensor 6-340 LOW PAPER sensor removal 3-171 LVPS 6-358 LVPS overcurrent protection circuit 7-379 LVPS overvoltage protection circuit 7-379 LVPS removal 3-262
Output Test Types 2-108 Output Tests 2-107
Magenta Toner Cartridge Missing 1-38 Magenta Toner Empty 1-78 Magenta Toner Low 1-64 Magnet Roller 6-320 MAIN DRIVE ASSY 6-356 MAIN DRIVE ASSY removal 3-255 Main Drive Transmission 6-331 Major Component Functions 6-337 BTR Assy & Fuser 6-350 Chute Assy Exit 6-348 Chute Assy Out 6-346 Electrical 6-358 Frame & Drive 6-356 Front Assy In 6-344 Housing Assy Retard 6-342 Paper Cassette 6-338 Paper Feeder 6-340 TCRU Assy 6-354 Xerographics 6-352 MCU 6-358 MCU removal 3-258 Mechanical Board 6-358 Mechanical Drive 6-331 Mechanical Specifications 8-404 Media Jam Duplex 1-52 Media Jam Feed 1-47 Media Jam Registration 1-50 Media Type Mismatch 1-46 MOTOR ASSY DUP 6-348 MOTOR ASSY DUP removal 3-216 MSI No Paper Sensor 6-346 MSI Turn Clutch 6-342

doc1

You must manually reset the consumables usage monitoring system to ensure accurate consumables monitoring.
Replacing the Imaging Unit
The imaging unit contains 4 OPCs (Organic Photo Conductors), 4 developers, and an imaging unit transfer roller that forms the image that is developed and transferred to the media. When the imaging unit is worn out, the message REPLACE IMAGING UNIT appears. The printer will not print until the imaging unit is replaced. After the imaging unit is replaced, the printer automatically resets the consumables count. Imaging unit life is directly related to the number of rotations of the OPCs. Longest unit life is achieved with continuous printing which requires a cleaning rotation after every fourth page of an average size job. Intermittent printing with small job sizes requires a cleaning rotation after each one- page simplex job, and therefore impacts OPC life.
The OPCs are extremely sensitive to bright light, direct sunlight, and touch. Always leave the imaging unit in its protective package until youre ready to install it. Any exposure to light should be avoided and limited to less than two minutes, or permanent damage could result. If you suspect the OPCs are damaged due to exposure to light, put the entire imaging unit in a dark place to recover. Depending on the amount of exposure, recovery may take up to two hours. Recovery time is dependent on the amount of exposure sustained, and recovery is not guaranteed. Any damage resulting from mishandling of the OPCs will void the warranty of the OPCs.
How do I replace the imaging unit?
Turn off the printer. c Open the front cover (button A). de
Remove the used imaging unit.
Dispose of the used imaging unit according to your local regulations. Do not dispose of it by burning. ACHTUNG! Entsorgen Sie die Belichtungseinheit keinesfalls durch Verbrennen, sondern ordnungsgem entsprechend den lokalen Bestimmungen.
Remove the new imaging unit from its protective bag.
Holding the imaging unit horizontally, pull the tabs completely away from the unit.
Carefully remove the protective cover.
We strongly suggest that you save the packaging materials in case you ever need to move or ship the printer.
Gently guide the imaging unit straight into the printer, following the arrows on the printer to seat the pins.
Imaging unit transfer roller
You can damage the unit if it is not aligned correctly.
Remove the black protective sheet.
The transfer roller in the imaging unit interfaces with the transfer cartridges roller located inside the front cover (button A).
Do not touch black transfer rollers. They are extremely sensitive to hand oils and scratches, both of which reduce print quality. This type of damage is not covered by the product warranty.

Turn on the printer.

You may rename these trays for your convenience. See the CrownBooks for more information.
Media Sizes and Print Area
What sizes of media can I use?
Your printer supports full-color printing on all approved media sizes. Media A4 A4 Transparency A5 B5 (ISO) B5 (JIS) C5 C6 Commercial #10 Envelope International DL Envelope Executive Folio Japanese Postcard Legal Letter Letter Transparency Monarch Statement Media Size Inches 8.2x11.7 8.2x11.7 Millimeters 210.0x297.0 210.0x297.0 Printer Mode ** Transparency ** ** ** ** ** Envelope Input AutoSource* duplex U/M/H U/M/H Yes No
5.9x8.3 6.9x9.8 7.2x10.1 6.4x9.0 4.5x6.4 4.1x9.5
149.0x210.0 176.0x250.0 182.0x257.0 162.0x229.0 114.0x162.0 105.0x241.3

U/M/H M U/M/H M M M

Yes No Yes No No No

4.3x8.7

110.0x220.0

Envelope

7.3x10.5 8.5x13.0 3.9x5.8 8.5x14.0 8.5x11.0 8.5x11.0
184.0x267.0 215.9x330.2 100.0x148.0 215.9x355.6 215.9x279.4 215.9x279.4
** ** Postcard ** ** Transparency ** **
U/M/H U/M/H M U/M/H U/M/H U/M/H

Yes Yes No Yes Yes No

3.9x7.5 5.5x8.5

98.0x191.0 140.0x216.0

No Yes
Notes: * U = Upper (standard) media tray (500 sheet) M = Multipurpose media tray (100 sheet) H = High-capacity input feeder media tray (2 x 500 sheet) **Choices are Plain Paper, Glossy Plain Paper, Label, Thick 1, Glossy Thick 1, Thick 2 (plain or glossy), or Thick 3 (plain or glossy). See What are the media types supported? on page 33. Thick 3 can be printed only from the multipurpose tray.
What is the imageable (printable) area
Each media size has a specific imageable area, the maximum area on which the printer can print clearly and without distortion. This area is subject to both hardware limits (the physical media size and the margins required by the printer) and software constraints (the amount of memory available for the full-page frame buffer). The imageable (printable) area for all media sizes is the page size minus 0.157" (4 mm) from all edges of the media.
All media is fed in portrait (short edge first) orientation, and all media is output to the 250-sheet output tray on top of the printer.
What is the difference between a nonprintable and nonguaranteed area?
There is a 0.157 inch (4 mm) nonprintable border for all edges on all media sizes and types. The nonguaranteed area is the area on which you can print, but image quality in these areas might be compromised. Only envelopes have a nonguaranteed area.

Media Type Glossy Plain Papersee Plain Paper on page 34. Glossy Thick 1see Thick Stock on page 35. Thick 2 or Thick 3 Glossy Stocksee Thick Stock on page 35. Use only media approved for laser products. Check www.minolta-qms.com/products for current approved media. To order approved media, go to www.q-shop.com. Not supported over 28 lb (163 g/m) See What is the difference between glossy plain paper, glossy thick 1, glossy stock, and coated stock? on page 34.
Approved Media Duplexing Notes
Type of Media in Input Tray Plain Paper
Amount of Printer Driver Settings Toner Gloss Print Quality Option Media Type Option on on the Features Tab the Paper Tab { Standard Quality Fine Standard Quality Fine Standard Quality Fine Standard Quality Fine Standard Quality Fine Standard Quality Fine Standard Quality Fine Standard Quality Fine Thick 3 Thick 2 Glossy Thick 1 Thick 3 Thick 2 Thick 1 Glossy Plain Plain Paper
Thick Paper (Including Envelopes and Poscards) {

Glossy Paper {

Legend
{ = Normal Toner Gloss z = More Toner Gloss z = Most Toner Gloss

Label Stock

Media Type Input Label stock Tray Capacity Orientation Approved Media Duplexing Notes Face down Use only media approved for laser products. Check www.minolta-qms.com/products for current approved media. To order approved media, go to www.q-shop.com. Not supported Format label data within your application. Try printing your data on a plain sheet of paper first to check placement. Avoid using labels with exposed adhesive; it may stick to the fuser, causing labels to peel off and media jams to occur. Adhesive label stock is supported only in letter or A4 sheets. A label consists of a face sheet (the printing surface), adhesive, and a carrier sheet The face sheet must follow the plain paper specification. The face sheet surface must cover the entire carrier sheet, and no adhesive should come through on the surface. Multipurpose tray only Up to 50 sheets, depending on the thickness of the labels
You can print continuously with label paper. However, this could affect the media feed, depending on the media quality and printing environment. If problems occur, stop the continuous print and print one sheet at a time. Check your application documentation for other information on printing labels.

To set the tray for A5 paper, use the provided A5 spacer.
a Lift the A5 spacer from its
storage place in the media tray.
b Gently lift the end media guide
to position the guide in the proper media size hole.
c Insert the spacer into its slot and

load the A5 media.

Make sure that both the end media guide and A5 spacer have clicked into place.
d To return to other approved media sizes, remove the A5 spacer from
the slot. and then replace it in the tray.
Load the media (plain or glossy) face-up with its top toward the back of the printer.
Often, an arrow on the media package label indicates the printing-side of the media. If you cant remember which side of the media to print on, remove the media from the tray, rotate the stack 180, turn the stack over, and then place it back in the tray. A fill limit mark is provided on the inside of the tray. The upper and optional media trays hold 500 sheets of 20 lb bond (75 g/m) paper.
If you have removed media from the tray, stack it with the new media, even the edges, then reload it.
Readjust the media guides after inserting the media. Improperly adjusted guides may cause poor print quality, media jams, or printer damage. The paper should fit easily between the guides. Make sure the paper corners are not bent. Do not overfill the tray.
Slide the media tray back into the printer.
Check the gauge to make sure the tray is registering the loaded media. Use this gauge to determine when the tray needs to be refilled.
Refilling a Multipurpose Media Tray
Take off the top and bottom sheets of a ream of paper. Holding a stack of approximately 100 sheets at a time, fan the stack to prevent static buildup in the paper before inserting it in a tray. Dont fan large quantities of transparency media. Open the multipurpose tray.
Do not place heavy objects on the multipurpose tray.
Adjust the media guides to the width of the media.
The tray extender supports long media.
Improperly adjusted guides may cause poor print quality, media jams, or printer damage.
Make sure the guides are snug enough to keep the media straight, but not so tight that it buckles.
Place the media into the multipurpose tray with the printing-side up.
Using Media Other Than Plain Paper
For information about media recommended for your printer, go to www.minolta-qms.com/support, then click on the Answer Base.
Although your printer was designed for occasional printing on a wide range of media types, it is not intended to print exclusively on a single media type except plain paper. Continuous printing on media other than plain paper (such as envelopes, labels, thick stock, or transparencies) may adversely affect print quality or reduce engine life. Set the single user job mode versus network job mode. For more information,refer to the CrownBooks in PDF format on the Software Utilities CD-ROM.

Loading and Printing Envelopes
Envelope printing is supported only from the multipurpose tray.
In the printer driver (Paper tab, Media Type option), select Envelope. If you are in Network Mode, on the control panel, select Operator Control/ Media/Media for MPT, then scroll and select Envelope. Select the size of envelope, either

a Press the MP Size

and select it, or
key and scroll to the required envelope size
b On the control panel, press the Menu
key and select Operator Control/Multipurpose Size, and scroll to the required envelope size, and select it.
Place the envelopes on a flat surface, and flatten them by pressing down the corners. Flex the envelope stack (including the edges) to remove any stiffness. Correct any bent corners, and then tap the envelopes on a flat surface to align them.
Open the multipurpose tray and adjust the media guides to the length and width of the envelopes.

Fold the flaps.

Make sure the adhesive is dry.
Place the envelope stack into the multipurpose tray with the printingside down.
Print envelopes on the front address side only. Some parts of the envelope consist of three layers of paperthe front, back, and flap. Anything printed in these layered regions may be lost or faded.
Check your application documentation to determine if the flap should be placed on the left or on the right. You can also print a single envelope to check the orientation before printing multiple copies.
Recheck the media guides to make sure they are adjusted to the width of the envelopes.
Open the flap of each envelope immediately (before it cools) after the envelope is delivered to the output tray.
Because the envelopes pass through heated rollers, the gummed area on the flaps may seal. Using envelopes with emulsion-based glue avoids this problem.
Loading and Printing Glossy Media
Refer to Loading and Printing Media on page 41.
Loading and Printing Labels
Label printing is supported only from the multipurpose tray in letter or A4 media sizes.
In the printer driver (Paper tab, Media Type option), select Label Stock. If you are in Network Mode, on the control panel, select Operator Control/ Media/Media for MPT menu, select Label Stock. Select the size of label.
key and scroll to the required label size
key and select Operator Control/Multipurpose Size. Scroll to the required label size and select it.
Load the label media face down in the multipurpose tray. Adjust the media guides to the width of the label media.
Loading and Printing Postcards
Postcard printing is only supported from the multipurpose tray.
In the printer driver (Paper tab, Media Type option), select Postcard. If you are in Network Mode, on the control panel, select Operator Control/ Media/Media for MPT, then scroll and select Postcard. Select postcard.

Lift the printer from the bottom only, using the carrying grips. Make sure
the two people are available to lift the printer when moving it.
Do not place anything on the top of the printer. Do not open any cover of the printer during printing. Always close the printer covers gently. Never expose the printer to

vibrations.

Do not leave the printers covers open for any length of time, especially in
well-lit places; light may damage the imaging unit.
The OPCs in the imaging unit are extremely sensitive to bright light, direct sunlight, and touch. Always leave the imaging unit in its protective box until youre ready to install it. Any exposure to light should be limited to less than two minutes, or permanent damage could result. Handle the unit carefully so you dont touch the black surface of the transfer roller.
Do not cover the printer immediately after using it. Turn it off and wait until

it cools down.

When the front cover is opened, the fuser temperature drops gradually (one hour wait time).

Cleaning

When does the printer need cleaning?

Internal Cleaning Cycles

The image unit performs an automatic cleaning rotation after every page of one-page simplex jobs, after the fourth page of average four-page simplex continuous print jobs. The printer pauses for approximately 30 seconds to do an automatic internal cleaning cycle during long print jobs.
The cleaning cycle interval is more frequent as the imaging unit ages.
Printer Pauses Every x Simplex Pages 20 16
Image Unit Print Count 05,119 5,12020,479 20,48025,599 25,60030,720+

Cleaning Schedule

This item needs cleaning. Printer exterior Density sensor After. Every month, or as necessary ADC SENSOR DUSTINESS WARNING appears in the message window. By. User
What cleaning materials should I use? Attention
Do not vacuum the printer; vacuuming could cause static electricity to build up and damage sensors.
Make sure any parts removed during cleaning are replaced before you plug in the printer. Use Exterior A soft dry cloth to clean the control panel. A soft damp cloth to clean the outside of the printer. Mild neutral detergent to clean the outside of the printer if stains remain. (Always test any cleaning solution on a small area of your printer to check the solution's performance). Interior A soft dry cloth or cotton swab to Vacuuming. clean the density sensor. Pulling media too hard and tearing it. Sharp implements (such as tweezers). Sharp or rough implements (such as wire or plastic cleaning pads); any liquid. Sharp or rough implements (such as wire or plastic cleaning pads). Abrasive or corrosive solutions that contain solvents (such as alcohol or benzine); aerosol or pump-sprayed cleaners. Avoid
Turn off the printer, unplug the power cord, and disconnect all interface cables before cleaning. ACHTUNG! Ziehen Sie den Netzstecker aus der Steckdose bevor Sie den Drucker reinigen.

Printing a Status Page

There are two kinds of status pages: Standard: A one-page overview of the most common printer settings used to confirm that your printer is printing. Advanced: Information about printer parameter settings, fonts, and emulations available. The document may have many pages, depending on the fonts installed. Print an advanced status page in case you need to restore any current memory settings, for example, after a DIMM installation. Select the type of status page through the Administration/Special Pages/ Status Page Type menu on the control panel. After you have chosen the type you want, press the Print Status? button on the control panel to verify the printer is printing correctly. You can also print a status page through the Administration/Special Pages/Print Status menu.

PDF File Printing

Your printer has the ability to print PDF files directly just as it does for PostScript and PCL files. This can be a time-saving feature. Direct printing removes the need to open the file in an application, such as Acrobat Reader, then print the file via a PostScript or PCL driver. You printer supports PDF version 1.2 and below. The PDF file can be sent to the printer using any method (lpr, ftp, etc.) that is normally used to print PostScript or PCL files.
Adjusting Memory Clients for PDF Printing
The unique structure of PDF files requires that you make some adjustments to your printers default memory clients. All PDF files contain information at the end of the files that is needed to correctly format them in the printer. Because of this, the entire file must be spooled into the printer before it can be interpreted. In order to spool the entire job into the printer, the Host Input (Spool) memory client may need to be adjusted. To determine the required size for the Host Input memory client, you first need to estimate the maximum file size, add 10% to this number and this becomes your required Host Input memory size. In the event that you experience problems, you may want to increase the Host Input memory size further. The maximum size of PDF files which may be printed on the magicolor 3100 is determined by the amount of installed memory, including RAM and an internal hard disk. Adding additional RAM memory or an internal hard disk will allow you to print larger PDF files. However, we recommend a hard disk for optimum performance when printing large PDF files. Refer to the CrownBooks on how to adjust the memory clients.

Printer takes too long to start when you are replacing the imaging unit.
Wait. No action needed. The printer takes approximately 6 minutes to warm up when a new imaging unit has been installed.
Symptom Printer stops and displays the message
Cause The printer has detected a nongenuine MINOLTA-QMS imaging unit.
Solution To resume printing and to prevent permanent damage to your MINOLTA-QMS printer, replace the imaging unit with a genuine MINOLTA-QMS imaging unit. If you are using a genuine MINOLTA-QMS imaging unit and still receive this error, contact Support. Refer to the Service & Support Guide or www.minolta-qms.com.

INVALID IMAGING UNIT.

Not all pages print.
The printer has the Check your cable. wrong kind of cable, or the printer is not configured for the correct cable and port. The Cancel key was Make sure no one pressed the Cancel pressed. key while your job was printing. The media tray is empty. Check the message window to see if the tray you are using is out of media. Turn off the unit, confirm that the power cord is properly connected to the AC outlet, and turn the unit back on. Contact Technical Support with the error information. See the Service & Support Guide for support telephone numbers.
Printer resets or turns off frequently.
The power cord is not properly connected to the AC outlet. A system error occurred.
An image from Internet pull printing Use the Internet Pull Printing option found the Internet is not enabled. on CrownView. See IPP on page 159. prints in monochrome, not color

Symptom

Solution It takes more time to print with special media types, such as Transparency or Thick 2. When using regular paper, make sure that the media type is set to Plain Paper in the driver.
Printing takes The printer is set to too much time. a slower printing (Thick Stock or Transparency media types).
The printer is set to It takes a little time for printing to start in energy-saving energy-saving mode. If you do not want mode. to use this mode, disable it. The printer memory Add more memory. is insufficient. The job is very complex. Wait. No action needed.
The printer is set for If getting your jobs printed in a timely Single User Mode. manner is most important, use Network Mode (Operator Control/Media Mode menu). You are experiencing problems duplexing. Media or settings are not correct. Make sure that you are using the correct media. Do not duplex envelopes, glossy stock heavier than 28 lb bond (105 g/m), labels, postcards, thick stock heavier than 28 lb bond (105 g/m), or transparencies. Make sure that your document has more than one page. In the printer driver (Properties/Layout/ Duplex Options), choose Short Edge (flipped as on a clipboard) or Long Edge (flipped as in a loose-leaf notebook). Make sure that you are using correct media. The printing is on the wrong side of the media. The printer is set to If you are manually duplexing, in the autoduplexing and printer driver (Properties/Layout) choose you are trying to Simplex. duplex manually. The media is not installed correctly. From the upper or optional trays, load the media printing-side up, from the multipurpose tray, load the media printing-side down.

Solution Remove any jammed media from the printer.
Nothing is Media is jammed printed (Cont.). inside the printer.
There is not enough Increase your memory and the PS Wait memory or your PS Timeout. See PDF File Printing on page Wait Timeout is 65. incorrect to print directly from PDF.

Printing Quality

Symptom Vertical white lines appear in image. Cause Solution
The imaging unit, Confirm the proper installation of the items, transfer roller, or fuser and check them for damage. If necessary, unit are is replace them. misinstalled, old, or damaged.
Image is too light; there is low image density.
The media is moist from humidity. One or more toner cartridges are defective.
Remove the moist media and replace with new, dry media. Remove the toner cartridges and check for damage. If necessary, replace them.
The imaging unit is old Remove the imaging unit and check for or damaged. damage. If necessary, replace it. Media type may be set Envelopes, glossy stock (set as Thick 2 or incorrectly. Thick 3), labels, and thick stock have to be set in the correct mode. See Media on page 32. The printer is Use a power source with the proper connected to an outlet specifications. with a voltage or frequency that does not match the printer specifications. Driver settings are not correct. Media is the wrong size. Confirm that you are using the correct driver settings. Check with your documentation to confirm the correct media size and type.
Unsupported media is Use MINOLTA-QMS-approved media. See being used. Media on page 32. Check www.minolta-qms.com/products/ for currently approved media.
Symptom Irregular print or mottled image appears.
Cause The media is moist from humidity or having water spilled on the paper supply. The transfer roller or fuser unit may be misinstalled or defective.
Solution Remove the moist media and replace it with new, dry media.
Confirm the proper installation of the items, and check them for damage. If necessary, replace them.

PCLXL Error Description Code 27 Not enough memory for job. Math error. Internal error 16

PostScript Errors

If your printer is having trouble printing when using PostScript emulation, you should turn on the Error Handler in the control panel menu. Error Handler is a diagnostic tool that identifies PostScript errors encountered during a print job. Menu Choices Administration/Startup Options/Do Error Handler YesLoad the Error Handler on reboot. NoDont load the Error Handler on reboot. Default Notes No Refer to the PostScript Language Reference Manual Third Edition (Adobe Systems Incorporated, Reading, PA: Addison-Wesley, 1999, ISBN 0-201-37922-8) for information on PostScript errors. You must reboot the printer after turning on the error handler for it to take effect.

Repacking

Go to www.minolta-qms.com/support and select the Answer Base or Documentation for current information on storing, relocating, and repacking your printer.
Dont return any merchandise to the manufacturer without calling for a Return Merchandise Authorization (RMA) number. Refer to the Service & Support Guide for the Support telephone number where you can obtain an RMA number. If the RMA number is not prominently visible on the outside of items returned, MINOLTA-QMS will not accept receipt.

Additional Assistance

If youve followed all of the instructions in this guide and still have problems you cant solve, check our Answer Base at www.minolta-qms.com/support for a solution. You can also refer to the Service & Support Guide or visit our web site at www.minolta-qms.com for current information on getting help.
Installing Other Accessories
Its very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board.
Use of accessories not manufactured/supported by MINOLTA-QMS is not supported by your printer and will void your warranty. This chapter provides information about the following accessories. Contact your local vendor or www.minolta-qms.com for purchase information. BuzzBox Via parallel connection for 100, 120, and 220 volts Dual In-Line Memory Additional memory must be 64, 128, or 256 MB Modules (DIMMs) PC-100 Compliant SDRAM DIMMs, up to a maxi(two available slots) mum of 384 MB. If two 256 MB DIMMs are used, the printer will ignore any memory above 384 MB. Emulations, Fonts, Forms, and Other Software ImageServer LN03 Plus VMS Host Software CGM Kanji Font Internal IDE Hard Disk Drive QFORM PlanetPress (forms-creation utility) Fonts High-capacity Input Feeder (HCIF) Interfaces and Daughterboards With two 500-sheet media trays Crown for DECnet-TCP/IP (equipped with 10BaseT) CrownNet for Ethernet 10BaseT/100BaseTX (equipped with RJ45 connector) CrownNet for Token-Ring (equipped with STP and UTP connectors) SCSI Interface Internal IDE Hard Disk Drive Optional

Media Tray, Purchasing extra trays may be convenient when Standard Upper 250 changing media formats and/or when media qualiSheet ties vary. Media Tray, HCIF 500 Sheet Time-of-Day Clock Tray Cover Optional For the upper and HCIF trays
Use of consumables not manufactured by MINOLTA-QMS or use of nonsupported print media may cause damage to your printer and void your warranty. If MINOLTA-QMS printer failure or damage is found to be directly attributable to the use of non-MINOLTA-QMS consumables and/or accessories, MINOLTA-QMS will not repair the printer free of charge. In this case, standard time and material charges will be applied to service your printer for that particular failure or damage.

Antistatic Protection

Its very important to protect the printer controller board and any associated daughterboard or module from electrostatic damage while performing any task involving the controller board. If an antistatic wrist strap is provided in your printer option kit, attach one end of it to your wrist and the other end to any convenient electrical ground (for example, the bare metal chassis of equipment, as on the back of a computer, that is plugged in but turned off). Never attach the wrist strap to any piece of equipment with an electrical current present. Turn off all power switches first. Plastic, rubber, wood, painted metal surfaces, and telephones are not acceptable grounding points. The printer isnt an acceptable grounding point either because it must be unplugged before you perform this task. If you dont have an antistatic wrist strap, discharge your bodys static electric charge by touching a grounded surface before you handle any printer boards or components and before removing the controller board. Also avoid walking around after grounding yourself.

BuzzBox

BuzzBox is a printer accessory that warns you with a buzzer and/or a blinking light any time the printer goes off line. This means youre alerted to print job interruptions, such as empty media trays or other consumable issues.

What's in the Kit?

The BuzzBox kit contains the following items:
BuzzBox Interface box RJ-11 cable Power adapter Velcro attachment
For further assistance or information, call your local vendor. See the Service & Support Guide for locations and telephone numbers.

Installing BuzzBox

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Position the controller board on a flat surface so the controller board lies flat and the interface panel is facing you. Attach the internal IDE hard disk drive to the hard disk bracket.
Attach the internal IDE hard disk drive to the bracket with the groovedend of the bracket facing the ribbon cable.
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The screw holes in the bottom of the hard disk should match up with the holes on the hard disk bracket. Fasten the hard disk to the bracket with the screws provided.
Position the hard disk so that the four support posts face the controller board, the colored stripe on the ribbon cable faces away from you, and the connector is down. Insert ribbon cable connector pin 1 (the colored stripe side of the cable) in hard disk connector pin 1.
Make sure that the ribbon cable connector and the controller board connector pins are properly aligned. Damage to the controller board could result if the pins are misaligned.
Press down gently but firmly on the cable connector until it is fully seated.
Do not push or pull with the ribbon cable. Use the cable connector.
Align the support posts with the holes on the controller board, and then press down to secure the hard disk to the controller board.
So that you dont stress the board, press one corner at a time to secure the hard disk to the controller board.
In compliance with UL guidelines, The appliance inlet is considered to be the main disconnect device. When you print a startup page, verify that the hard disk is listed.

Time-of-Day Clock

The time-of-day clock provides time and date information on the startup page and in the accounting data.
Turn off the printer, and then disconnect the power cord and all interface cables from the printer. Loosen the screws and pull the controller board from the printer.

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Because the time-of-day clock includes an internal battery, there is a danger of explosion if the clock is incorrectly installed or replaced. Replace it only with a supported MINOLTA-QMS time-of-day clock. Dispose of any used time-of-day clock in accordance with local laws and regulations. ACHTUNG! Da der Uhrenbaustein eine interne Batterie enthlt, besteht Explosionsgefahr, falls dieser falsch eingesetzt oder ersetzt wird. Er darf nur durch einen untersttzten Baustein ersetzt werden. Bitte entsorgen Sie den Baustein gem den geltenden Entsorgungsbestimmungen. AVERTISSEMENT! D au fait que lhorloge interne de limprimante est munie dune batterie interne, il y a un risque dexplosion si celle-ci est mal installe ou remplace. La remplacer seulement avec une horloge supporte par MINOLTA-QMS. Se dpartir de toute horloge interne dfectueuse en respectant les lois et rglementations en vigueur.

Accounting**

Media Mode Media

Proof-Then-Print**

Consumables
Item Replaced, Print Statistics
*Only with an optional large-capacity input feeder installed **Only with an optional hard disk installed Bold = Default

Administration Menu

Timeouts USB Parallel Optional NIC* Resident NIC

Communications

ESP Default HP-GL LN03+* LinePrinter PostScript ImageServer* (TIFF & CALS) PCL 5e

Special Pages

Print Status Header Page Trailer Page
Header Inputbin Trailer Inputbin CMM Profile Page Test Page 1 Do Error Handler
Test Page 2 Calibration Page Status Page Type

Startup Options

Do Start Page Do Sys/Start

Memory

Quick Config Manual Config

Enable Disk Swap**

Image Alignment Rotate Simplex Default Paper Inputbin 1 Name Inputbin 2 Name
Toner Low Act. Inputbin 3 Name* Energy Saver Inputbin 4 Name* Def. Resolution OutputbIn Name Maintenance Page Recovery Energy Saver
Toner Low Action Print Quality Registration
Consumables Service Save Defaults Restore Defaults Reboot System New System Image Format Disk** Backup Hard Disk** Keypad Language Capture PrintJob** Clock Operations*

Miscellaneous

Disk Operations**

Restore Disk**

*Optional **Only with an optional hard disk installed ***Only with Time-of-Day clock installed
Administration/Communications/Resident NIC/ CrownNet Menu

Common Menu

A dm inistration

C om m unications

O ptional N IC *

R esident N IC

C row nN et

E m ulation

M in K S pool

D ef Job P rio

P S P rotocol

C om m on

E therTalk

LA N M anager

N etW are

T C P /IP

S pooling

HW A ddress

C onfig P age

F actory R eset

S oft R eset

E thernet S peed

R ing S peed** 4 M bps 16 M bps
S ource R outing** A uto S ingle A ll O ff
O n Input Idle O n Idle On

 

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