Bizfon 680 Upgrade

Revision 3.1
2005 Bizfon, Inc. PN: 050-00030:G

Upgrading a Bizfon 680

In order to be able to use the new multi-tenant card, you must upgrade your Bizfon 680 to the version 3.1 firmware. The Bizfon 680 you are upgrading must have version 1.13 or higher firmware before you can upgrade to version 3.1 Upgrading your Bizfon 680 Control Units takes approximately twenty minutes per unit. The Bizfon 680 will not function during the upgrade. Therefore, you should plan to do the upgrade at a time when it is unlikely to interfere with important calls. If you have any questions or encounter any problems, please call Technical Support at 1-877-603-4100.
Performing the Bizfon 680 Upgrade
1. Unplug the power cords from all the Bizfon 680s that you are upgrading. If you are upgrading more than one Bizfon 680, be sure to unplug the power cords at the same time. Bizfon recommends the use of a switched power supply or an uninterruptible power supply. 2. Remove the cover of the Bizfon 680 (Control Unit) by sliding it off toward the right, as shown below.
For Assistance or Questions Call Installation Support: 877-603-4100
3. Hold the Upgrade card with the label facing you and insert the Upgrade card into the Voice Vault slot on the Bizfon 680 as shown below. Make sure that the card is fully inserted, as shown in the picture on the right.
4. Plug in the power cord of the Bizfon 680 you are upgrading. The upgrade begins automatically and takes approximately twenty minutes to complete. Do not remove the upgrade card during the upgrade process. The Bizfon 680 announces when the upgrade is complete. 5. 6. 7. 8. 9. Remove the upgrade card by sliding it out of the Voice Vault slot. Put the cover back on the Bizfon 680 by carefully sliding it into the slots on the case. If you have more than one Bizfon 680, repeat the upgrade procedure for each unit. Unplug the power cords from all the Bizfon 680s. Plug in all of the Bizfon 680 power cords at the same time. Bizfon recommends the use of a switched power supply or an uninterruptible power supply. The Bizfon 680 restarts automatically, plays signal tones, and announces the time and date when it is ready. It takes about a minute for the Bizfon 680 to restart after it is plugged in. 10. Place the upgrade card in the postage paid mailer, seal the mailer, and drop it in the mail.
If You Have BizTouch 3 Feature Telephones
If you have BizTouch 3 telephones, follow these steps to upgrade their firmware. You can upgrade all phones at the same time. 1. Unplug each phones line cord from the modular jack on the back of the BizTouch 3. 2. Plug the line cord back into the jack. The BizTouch 3s LCD display shows the status of the upgrade process. The upgrade takes approximately ten minutes per phone and you cannot use the phone during the upgrade process.
Installing the Multi-Tenant Card
If you have purchased the multi-tenant option, you received a multi-tenant card. This card must remain in the Bizfon 680 in order for the multi-tenant feature to work. If you have a multi-box cluster, the multi-tenant card goes into Unit 1. To install the multi-tenant card: 1. Unplug the power cord from the Bizfon 680. If you have a Bizfon Cluster (more than one Bizfon 680 connected together), unplug the power cords from all of them. 2. Insert the multi-tenant card into the upgrade (Voice Vault) slot as shown in the following figure.
3. Plug in the power cord of the Bizfon 680. If you have a Bizfon Cluster, plug in the power cords of all the Bizfon 680s at the same time. Bizfon recommends the use of a switched power supply or an uninterruptible power supply.

B i z f on 0

Administrator's Guide
Bizfon, Inc. 50 Stiles Road Salem, NH 03079 Tel 800.282.6163 Fax 877.603.4149 www.bizfon.com

Notice

2005 Bizfon, Inc. All rights reserved. This document is subject to change without notice. Bizfon, BizTouch and the Bizfon logo are trademarks of Bizfon, Inc. All other trademarks are held by their respective owners. Printed in the United States of America. PN: 050-00020:D
Bizfon, Inc. 50 Stiles Road Salem, NH 03079 Tel: (603) 870-9400 Fax: (603) 870-9250 www.bizfon.com
Bizfon Administrators Guide

Bizfon , Inc.

Preface
Congratulations on your purchase of a Bizfon! Your Bizfon 680 will transform how your business communicates, making you more available, informative, and responsive to your customers.
About this Administrators Guide
This guide provides information for installing, setting up, and using your Bizfon system. Keep this manual handy for future reference. The following table details where you can find information in the guide: For information about. Installing one Bizfon 680 Installing more than one Bizfon 680 to create a cluster Adding units to an existing installation Removing units from a Bizfon 680 cluster Initial Bizfon settings Setting up your system Setting up and using extensions and details about voice mail Using your Bizfon with other office equipment such as fax machines
Refer to. Section 1 Installing Your Bizfon 680 on page1 Appendix A Professional Installation Guide on page57 Adding Units to an Existing Installation on page73 Removing Units from an Existing Multibox Installation on page 74 Section 2 Initial Bizfon Settings on page9 Section 3 Setting up Your System on page17 Section 4 Setting Up and Using Extensions on page39 Section 5 Using your Bizfon with Other Office Equipment on page53
For information about. Changing the language that the Bizfon speaks Specifications of the Bizfon 680 Regulatory and safety information
Refer to. Appendix B Multi-Language System Setup on page81 Appendix C Bizfon 680 Specifications on page85 Appendix D Regulatory and Safety Information on page87
Telephone-Specific Documents
In addition to this Administrators Guide, your Bizfon may come with the following documents: Bizfon 680 Wallet Cards Reference Cards for BizTouch Feature Telephones Reference Cards for Non-Bizfon Telephones
NOTE: Refer to the telephone-specific documents for all instructions on telephone-specific commands, like how to forward or transfer calls, or put calls on hold. This Administrators Guide describes Bizfon 680 system-specific features.
Section 1 Installing Your Bizfon 680
TIP! Bizfon recommends professional installation. Call 4100 to order your professional installation.
This section is an overview of how to install a single Bizfon 680. For easy installation instructions, refer to the Bizfon 680 Quick Start Card. For your convenience, the Quick Start Card is reproduced in this section. If you are installing more than one Bizfon 680 to create a cluster, or are having your system professionally installed, see Appendix A Professional Installation Guide on page57 for a detailed guide for professional installers.

Setting Up and Changing the System Password
The system password prevents unauthorized people from changing your Bizfon 680 General Settings. The system password must be from 3 to 10 digits long (Passwords for voice mail and personal settings are separate from the
If you press to set up the extension, you are prompted through a series of options to configure the extension. Simply follow the prompts to configure an extension.
system password and are set up as part of configuring an extension). If you forget your system password, call Bizfon Customer Care at 299. To change the system password: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.
NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. 3. 4. 5. Dial extension 200 to access General Settings. Press for security options. Press to set the password. Follow the prompts to set the system password.

System Greetings

The Bizfon 680 is shipped with automated attendant greetings for both Day and After Hours modes. The Bizfon automated attendant provides an immediate, automated greeting for callers to your business. Your Bizfon comes with the following automated attendant greeting:

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Thank you for calling. If you know your party's extension, you may dial it now. For a list of extensions, press 1. To reach the operator, press 0, or wait and you will be transferred. See Section 3 Setting up Your System for instructions on how to change the Day and After Hours Greetings, and Automated Attendant Greetings on page19 to control how the automated attendant works.

Setting the System Clock

The Bizfon 680 is shipped with the clock preset to Eastern Standard Time. You may want to change this to reflect your time zone or changes in Daylight Savings Time. To set the clock, do the following: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.
NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. Dial extension 200, then enter the system password (if one has been configured) to access General Settings. 3. Press to set the clock. 4. Follow the prompts to enter the time and date.
Bizfon Extension Numbers 200: General Settings
Extension 200 provides access to General Settings. General Settings include things such as automated attendant greetings, the clock, and informational messages. To access General Settings: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.

NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. Dial extension 200 to access General Settings. 3. Enter the system password (if one has been configured) and press. 4. Follow the prompts to select the General Setting you want to change.

Physical Extensions

Universal Extension numbers are assigned to the yellow jacks on the Bizfon 680 labeled Telephones. These extensions are used to connect physical telephones. Jack 1 is for extension 201, jack 2 is extension 202, and so on, through jack 8, which is extension 208. If you have more than one Bizfon 680, physical

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extensions can go up to 232 (in a four-box cluster). For example, if you have two Bizfon 680s, Unit 1 hosts extensions 201 through 208 and Unit 2 hosts extensions 209 through 216. Extension 201 rings by default when callers press or dial 201 in Day mode. For more information, see 0: Operator on page 16. Any extensions can be configured by the user for one or more fax machines as well. See Fax Machines on page53 for more information.

249: Public Address

Bizfon users can send messages to a public address system via their extension, by dialing 249. On BizTouch 1 Feature phones, Public Address can be accessed by pressing the PA button. Use of this feature requires connecting your Bizfon to a PA system. For more information on how to set up your Bizfon to a PA system, see Audio Devices for Public Address on page55.
250-264: Virtual Extensions
250 through 264 are extensions which do not correspond to any physical jacks on the Bizfon 680. Virtual extensions have their own voice mailboxes, and allow users not requiring a physical extension full access to the Bizfon system. The Bizfon allows you to set these extensions up to ring at a telephone of your choice: for example, your cell phone, or your home number. You can even set up a virtual extension to ring a specific physical extension (201-208) if, for example, you share an office with three other people and you are the one using it today.
The use of Virtual Extensions requires the presence of an optional Voice Vault card. The Voice Vault card allows you to set up voice mail accounts for extensions 250-264. Without the card, these extensions are not accessible to the Bizfon 680. To order a Voice Vault card, dial 299. For more on how to set up a Virtual Extension, see Setting up Virtual Extensions (250-264) on pag e41.

290: Meeting Room

Up to five callers can meet in a meeting room by dialing 290. Users can be internal or external, but some access restrictions apply to external callers. On BizTouch feature phones, you can access the Meeting Room by pressing the CONF or CONFERENCE button when you have callers on hold.

0: Operator

Extension 0 is the Operator, or Receptionist extension. By default, when the user presses in Day mode, Extension 201 rings. See Operator Extension on page26 for more information on how to change this default configuration.

2. Enter the extension number, 3. Follow the prompts.

, and the password.

Group Ring
The Bizfon allows you to configure a group of extensions to ring, when a caller selects an extension. For example, you may wish extensions 201 through 208 to all ring at once as a group, when a caller presses for the Operator.
Setting up a Group Ring when callers press 0
Use the instructions for Choosing which extension rings when callers press 0 on page30. However, instead of forwarding extension 0 to a single extension when prompted, forward it to multiple extensions. Now when a caller stays on the line when the Automated Attendant Greeting finishes, or when a caller presses , all selected lines will ring simultaneously. This is useful both for temporary receptionist coverage, as well as in environments where multiple people function in the role of receptionist.
Setting up a Group Ring when Automated Attendant is Turned Off
Use the instructions for Choosing which extension rings when callers press 0 on page30. However, instead of forwarding extension 0 to a single extension when prompted, forward it to multiple extensions. Now all selected lines will ring simultaneously.
Setting up a Group Ring when callers dial an extension
To set up a group of extensions to ring when callers dial an extension: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.
NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. 3. 4. 5. Enter the extension number and the password. Press to select Call Forwarding. Press to set up a list of extensions to ring. Follow the prompts.

Informational Messages

The standard Bizfon 680 supports two informational messages. By plugging in an optional Voice Vault card, the Bizfon can support four additional informational messages, for a total of six. Informational messages are typically used to provide specific information to callers such as hours of operation or directions to your office. In your system greeting you should refer to the information available in the informational messages and instruct callers how
Bizfon Administrators Guide 33
to access the mailboxes. For example, your system greeting might sound something like this: Thank you for calling HomeSteader Realty. For directions to our office, press 4. For directory information, press 1.
Creating Informational Messages
You can create two informational messages on a standard Bizfon 680. Callers can hear them by pressing or as instructed by the Auto Attendant greeting. Each message provides 30 seconds of recording time. An informational message can contain directions to your company, hours of operation, details on special events, promotions, or any other information that callers may need to know. To create an informational message: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.

Extension Numbers 201 through through through through 232
A Virtual Extension, associated with any telephone located anywhere. These are extensions 250 through 264.
With a universal extension, there is no single telephone permanently associated with the extension number. For example, you can connect a salesperson working from a remote office to your company through a universal extension. You would assign a virtual extension number to this person, and configure the extension to forward calls to the telephone number at the remote office. Therefore, when a caller dials 251, for example, the Bizfon 680 forwards the call to the salespersons telephone number. With a universal extension, you can: Transfer calls to other extensions or outside numbers Receive calls remotely; forwarded from the Bizfon Set up and participate in Meeting Room calls Place long-distance calls through the Bizfon 680 from inside or outside the office Receive and manage voice messages through your voice mailbox
The yellow jacks labeled Telephones on the Bizfon 680 are assigned to physical extension numbers starting at 201. When you first set up an extension, you indicate whether it is going to be a private telephone, a public telephone (such as a telephone in a conference room), or a fax machine. If it is a private telephone, you record your name in order to start receiving voice mail. You can also record a greeting and choose a password.

Bizfon, Inc.

NOTE: If you do not set up a password, you cannot access the Bizfon remotely. When you first pick up the handset of a telephone connected to the Bizfon, the system prompts you with the following: Welcome to extension 201 <the number of the extension youve picked up>. To set up this extension now, press 1; otherwise, press *.
Setting up Virtual Extensions (250-264)
A virtual extension is not physically connected to one of the extension jacks in the Bizfon 680. When you set up a virtual extension, 250 for example, you tell the Bizfon where it is that you want extension 250 to ring. It could ring at: Your cell phone Your home phone A remote sales office phone One of the physical extensions

NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. 3. 4. 5. Dial your extension number, or for this extension. Enter your password, if required, then press. Press for the Call Forwarding menu. Press to disable/enable announcement for forwarded calls. Deactivating the screening feature allows you to have your remote telephone handle the entire call process. For example, with the screening feature active, a call bounces back to your Bizfons voice mail. If the screening feature is not active, the call does not bounce back to the Bizfon. If your remote telephone has voice mail, such as a cellular phone companys voice mail system, the remote call will go to your cell phones voice mail. A disadvantage of this scenario is if your remote phone does not have voice mail or an answering machine. The telephone will continue to ring until the caller hangs up. Also, you will not be able to forward the call back to the Bizfon.
Remote Access when Automated Attendant is Turned Off
To access the Bizfon remotely when the Automated Attendant has been turned off, do the following: 1. Dial in to the Bizfon 680. 2. If the call is answered by voice mail, press twice and proceed to step 5. 3. If the operator answers the call ask to be transferred to your extension.

46 Bizfon, Inc.

Or, if the operator is using a BizTouch feature telephone, have the operator press TRANSFER, BIZMAIL, and then hang up. 4. Wait until you reach your voice mail and the press twice. 5. Enter your extension number and password, then press. You are now logged in and can access voice mail and make calls through the Bizfon 680.
Managing Extensions Removing the Password for an Extension
If a user forgets their password, you can remove it so that the user does not need a password to access voice mail and personal settings. The user can then create a new password. NOTE: You do not need to know the extension password to remove it. To remove the password for an extension: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.

Resetting an Extension

To set an extension back to its default settings, you must reset the extensions. Resetting an extension does the following: Clears the password Deletes the greeting and name recordings Deletes all voice mail for the account Returns the extension's default language to the primary language

After a physical extension has been reset, the user of this extension will hear the initial setup prompt when they lift the handset. Virtual extensions are deleted after they have been reset and need to be recreated via General Settings. Operator forwarding settings go back to the factory defaults. To reset an extension: 1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS.

2. 3. 4. 5. 6. 7.

Dial extension 200 to access General Settings. Enter the system password, if required, then press Press to manage extensions. Press to remove a password. Enter the number of the extension. Follow the prompts.
Bizfon conference series phone or nonBizTouch phone: Press. NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. 3. 4. 5. 6. Dial extension 200 to access General Settings. Enter the system password, if required, then press Press to hear the Manage Extensions menu. Press to reset the extension. Enter the number of the extension.
Resetting an extension deletes all voice mail messages and recordings saved for that extension.
Managing Bizfon Call Waiting
The Bizfon 680 has functionality equivalent to Call Waiting built into it. When you are on one call, and another call for you arrives, you will hear a double beep. Refer to the BizTouch 2 Reference Card, or the Reference Card for Non-Bizfon Telephones for specific instructions on managing multiple calls on your telephone. You can deactivate/reactivate Call Waiting for each extension, as follows:
1. Pick up any Bizfon telephone extension and access Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.
NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. Dial your extension number, or for this extension. 3. Enter your password, if required, then press. 4. Press to turn on/off Bizfon Call Waiting.
Authorization to Make Outside Calls (Internal and Remote Users)
When using an extension connected to the Bizfon 680 and when using the universal extension remotely, all extensions are authorized to make outside calls. The Bizfon can be configured to limit outside line access for people using the Bizfon remotely. This prevents someone gaining access to the Bizfon from making unauthorized outside calls. To limit outside line access from remote users:
NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. 3. 4. 5. Dial extension 200 to access General Settings. Enter the system password, if required, then press. Press to hear the Security Options menu. Press to prevent remote users from accessing outside lines.

Bizfon currently does not recommend connecting modems to the 680. If you have a modem line, connecting the modem through a separate CO line, independent of the 680, for maximum data throughput. If you have any questions on how best to set up a modem, call 299.
Appendix A Professional Installation Guide
WARNING! This section includes describes installation of the product with the appropriate Bizfon ProInstall kit. It is suited for professional telephone systems personnel. You should be familiar with telephone systems and wiring before attempting this type of installation. Call (877) 603-4100 to order your professional installation and/or a ProInstall kit. If you want to have more than six incoming lines or more than eight extensions, you must install more than one Bizfon 680. For example, if you want ten incoming lines and sixteen extensions, install two Bizfon 680s. This following table details what is explained in the section: For information about. Typical installation examples Professional installation and wiring instructions Adding units to an existing installation Removing units from a Bizfon 680 cluster Refer to. Figure 1 through Figure 3 Pages 59 through 73 Adding Units to an Existing Installation on page73 Removing Units from an Existing Multibox Installation on page 74

Bizfon Owners Guide

For information about. Creating a multibox system (cluster) from four standalone units Running diagnostics to ensure optimal performance
Refer to. Creating a Multibox System from Four Standalone Units on page 76 Running Diagnostics on page 77
The following tools are required to complete the installation. 66/110 Punch-down tool Phillips Screwdriver Wire Cutters Telephone Test Set (Butt-set) Permanent Marker (Sharpie) Cable Tone Set
The following figures show examples of typical installation scenarios.
Figure 1. Example of a Single Switch Installation
Figure 2. Example of a Two Switch Installation

Ethernet Hub

Figure 3. Example of a Three Switch Installation
To install the Bizfon 680(s) 1. Find a location for the Bizfon 680(s) to be installed within four feet of an electrical outlet or power strip. TIP! Bizfon recommends you connect the unit(s) to an uninterruptible power supply (UPS).
2. Install the bracket (wall mount) for each Bizfon 680. See Figure 4.

Bizfon Owners Guide 59

A. Level off to one of the long edges and mark four positioning holes on the wall where each switch is to be installed. B. Fasten screws to wall and install bracket into permanent position. Note orientation of bracket

NOTE: If you have not yet set up the extension, you must press before you can access settings. 4. Dial extension 200 and enter the password if required. 5. Press. 6. Press. The announcement tells you the status of the cluster. 7. Press the keypad number associated with the number of the unit you want to add to the cluster. 8. Press the blue button on the added unit when prompted. 9. Repeat steps 7 and 8 until you have configured the entire cluster. 10. Press when prompted. 11. Connect the expansion cables to the added units. The cable connects from the OUT port of one unit to the IN port of the other.
Removing Units from an Existing Multibox Installation
If you have a multibox configuration and want to remove a unit to make it standalone, you must reconfigure that unit before disconnecting any wires. CAUTION When you remove a unit from a cluster, all information stored in that unit is deleted. This includes voice mail messages, passwords, and extension information. If you want this information saved, call Bizfon Customer Care at extension 299.
Do NOT remove Unit 1 from a cluster unless you are completely disassembling the cluster. Always remove the last unit in the cluster.
1. Access Personal Settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.
NOTE: If you have not yet set up the extension, you must press before you can access settings. 2. Dial extension 200 and enter the password if required. 3. Press. 4. Press after listening to the warning. The announcement tells you the status of the cluster. 5. Press the keypad number associated with the number of the unit you want to remove from the cluster. 6. Press to confirm your selection. 7. Disconnect the unit from the cluster.
Creating a Multibox System from Four Standalone Units
If you are creating a multi-box installation from standalone units, follow these steps: You should be physically at the units as you need to press the blue buttons when prompted. 1. Install each unit as described early. 2. Connect the network cables to the Ethernet hub. Do NOT connect the expansion cables. 3. Connect each unit to a power source and wait until you hear The Bizfon is ready. Each unit plays this message. 4. Plug a telephone into extension 201 on the unit that will be Unit 1. 5. Access personal settings. BizTouch 3: Press SETUP, select SETTINGS, press ENTER. Phone must be hung up. If it is not, press FORWARD. BizTouch 2 or BizTouch 1: Press SETTINGS. Bizfon conference series phone or nonBizTouch phone: Press.
NOTE: If you have not yet set up the extension, you must press before you can access settings. 6. Enter extension 200 and enter the password if required. 7. Press to configure the multibox system. 8. Press to continue. The Bizfon tells you the status of the units.

Bizfon Administrators Guide 91
similar surface. This product should not be placed in a built-in installation unless proper ventilation is provided. 6. This product should be operated only from the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your local power company. 7. Do not allow anything to rest on the power cord. Do not locate this product where the cord will be abused by persons walking on it. 8. Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock. 9. Never push objects of any kind into this product through cabinet slots as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 10. To reduce the risk of electric shock, do not disassemble this product. Opening or removing covers may expose you to dangerous voltages or other risks. Incorrect reassembly can cause electric shock when the appliance is subsequently used. 11. Do not expose this product to extreme temperatures such as found near a hot radiator or stove, or in a car parked in the summer sun. 12. Do not place lighted candles, cigarettes, cigars, etc., on this product. 13. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface. 14. Never install or modify telephone wiring during a lightning storm.

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15. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. 16. Use caution when installing or modifying telephone lines. 17. Unplug this product from the wall outlet and refer servicing to qualified service personnel under the following conditions: A. When the power supply cord or plug is damaged or frayed. B. If the product has been exposed to rain or water. C. If the product does not operate normally by following the operating instructions. D. If the product has been dropped or the cabinet has been damaged. E. If the product exhibits a distinct change in performance. 18. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning. 19. Do not use this product to report a gas leak in the vicinity of the leak. 20. Do not place this product on an unstable cart, stand or table. The product may fall, causing serious damage to the product.

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Extensions directory, 27 F Fax machines Fax extension setup, 53, 54 Tips, 54 Using for incoming voice calls, 54 Using your Bizfon with, 53 G General settings, 14 Greetings, 12 Automated Attendant, 21 Changing system day greeting, 22, 23 Changing the After Hours greeting, 25 Multi-language considerations, 83 Resetting, 23 Sample, 22 System greetings, 12 Tips, 21 Turning off the Automated Attendant, 26 Group ring, 32, 33 for 0, 32 Setting up for an extension, 33 With Automated Attendant off, 32 H House cables Identifying extensions, 63 House extensions Terminating, 65 I Incoming calls Directing to a specific extension, 29 How they are handled, 1938 Routing to an extension, 26
Incoming telephone lines Terminating, 62 Informational Messages Setting up, 33 Informational messages, 33 Additional, 35 Creating, 34 Example, 34 Multi-language considerations, 84 Initial settings, 917 Installation, 18 Installing more than one switch, 5779 Installing one Bizfon 680, 18 L Labels Locating on switch, 72 Language preferences Choosing for an individual extension, 83 Choosing personal, 82 Choosing system-level language, 81 Locating multiple switches, 60 M Meeting Room, 16 Messages for the Operator, 44 Ordering, 44 Messages Informational, 33 Modems, 56 Multibox Creating from standalone units, 76 Installation, 5779 Removing units, 74 Multi-Language System setup, 8184
Multiple switches Locating, 60 Music-on-Hold Audio for, 55 Music-on-hold, 37 N Network cables for three or four switches, 69 for two switches, 68 O Office equipment Using your Bizfon with, 5356 Operator Personal options, 31 Operator extension, 16, 30 Other than 201, 30, 31 Operator Messages, 44 Operator Voice Mailbox, 44 Ordering of messages, 44 P Passwords Setting when you set up an extension, 11, 40 System Password, 11 Personal options Operator, 31 Phone lines Connecting, 6, 7 Extensions, 6, 7 Phone type Changing, 35, 36 Physical extensions, 14 Setting up, 11, 40 Ports Expansion, 69, 71 Network, 69, 71

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Power failure telephone, 17 Predial string Configuring, 51, 52 Public Address, 15 Audio devices for, 55 R Regulatory and Safety Information, 8794 Remote Access When Automated Attendant is off, 46 Remote incoming calls Announcement, 45 Removing cover, 67 Removing extension passwords, 47 Removing units from a multibox installation, 74 Resetting Greeting, 23 Resetting an extension, 48 Routing incoming calls to an extension, 26 Running diagnostics, 7 S Sample Auto Attendant greeting, 22 Setting up Fax extension, 53, 54 System, 1938 Settings Accessing General Settings, 14 Changes you can make, 9, 10 Initial, 917 Single switch install example, 58 Specifications, 85, 86 system, 12 System clock, 13 System greetings, 12 System setup, 1938

T Taking incoming calls remotely, 45 Telephones Changing the phone type, 35 Telephone-specific Instructions, viii Termination of incoming telephone lines, 62 Three switch install Example, 59 Tools Required for professional installation, 58 Two switch install Example, 59 U Units Adding, 73 Using your Bizfon with other office equipment, 5356 V Voice mail Expanding capacity, 44 Ordering of messages, 44 Voice Vault Card Expanding voice mail capacity, 44 Informational messages and, 33, 35 Virtual extensions and, 16 W Wall mount, 4