Accessories...54

Technical Characteristics...56 Care and safety information..58
SAR.... 58 Advice for limiting exposure to radiofrequency (RF) fields. 59 Safety... 59 Environment.... 61
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Warranty...62 End User Licence Agreement (EULA), for the software.67 Troubleshooting..74 Customer care...77 Index...78
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Phone menus

According to the model of your phone, to the configuration of the networks and associated subscriptions, certain functions may not be available (indicated by *). Depending on the model, the phone menus will appear as listed below: Directory Directory menu Sort by location Create record Call groups Available memory Personal numbers Quit Text messages Write new. Call services Call forwarding View last numbers Duration and cost of calls Display numbers Double call Automatic redial Blacklist Voice mail number Local information (*) Ringing and beeps Volume and choice of music Call groups Personalised ringing tone Vibrate (*) Silent mode Beeps 8 Controls Customization Select language Automatic response Network selection Setting time/date Display contrast Currency converter Security Keyboard locking PIN number PIN number 2 Phone code Confidentiality messages Operator password Limit incoming calls Limit outgoing calls Pre-set directory Costs Accessories Calculator Alarm Timer Car kit Picture puzzle Services
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Presentation of the phone

Your phone package

When you open the box, check that all items are present: - Phone - Charger - Battery - User guide

Accessories

We advise you the use of SAGEM brand accessories for an optimal operating of your phone and of your accessories. You can also find (as an option) or order the following accessories: - Pedestrian kit - Additional battery - Additional charger - A cable for data exchange between your phone and a PC (depending on model) - Cigar lighter charger
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Description

Microphone
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Programmable keys and Short cut keys (depending on model) or or Switch on/off In a call context: Reject a call - hang up Short press: activate/deactivate hands-free mode WARNING: do not use the phone in hands-free mode near to your ear, or you may suffer hearing loss In call context: Call - receiving a call In idle screen: Fast access to the list of calls Right programmable key: (Function available depending on model) In initial screen: Access to certain functions (shortcuts) (*) In menus: Access to the selection shown on screen in the tab During call: Increase volume Left programmable key: (Function available depending on model) In initial screen: Access to certain functions (shortcuts) (*) In menus: Access to the selection shown on screen in the tab During call: Reduce volume Previous choice/increase value/up Next choice/reduce value/down In the menus: Context-sensitive access to different functions Short press: Return to the previous menu Delete a character Long press: Exit menu mode Complete deletion of the entry

Receiving a call

When you receive a call: Press then speak. The callers number is displayed when it is presented to the network. All incoming and outgoing call numbers are registered in the list of the last calls.

Volume control

Increase or decrease the volume during a conversation by pressing the or key.
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Hands-free mode

The Hands-free mode enables you to follow a conversation with several people and be free to move, for example, to take notes during your conversation. To change to hands-free mode during a call, make a short press on the key then press [Yes] to confirm activation of the amplified mode. WARNING: in this mode do not bring the phone up to your ear.

Ending a call

Press. The end of call message appears on the screen.
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Directory

Directory display
The quantity of phone numbers stored in the SIM card directory varies depending on the capacity of the card. Your Operator or your Service Provider can provide you with this information. You can store the phone numbers that you call regularly: - in the SIM card, - in the phone. Different icons will inform you of the directory location where the number is stored when you search for it: SIM card directory Your phones directory SIM card pre-set directory.

Storing a number

It is advisable to store numbers in their international format (+, country code, and number). You can verify the contents of a record and modify it by selecting the required name. When sorting by location, pressing on the key launches a search for the first available location; pressing on returns to the start of the list. In the Directory menu, select Create record. Validate by pressing OK. Enter the name (the number of accepted characters depends on the SIM card used). Validate. Enter the number. Validate. If necessary, select the call group to which you want to assign this number. Depending on the available space, you can select the storage location of the number entered: SIM card or phone. Directory 23
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Deleting a number

To delete the contents of a directory location, select the name using the scrolling arrows. Validate by pressing OK. Select Delete, then validate.

Call groups

You are also able to classify contacts recorded in the directory into Call Groups. To each of these groups you attribute certain characteristics (icon, ringing tone, vibrator (depending on model), etc.).

Creating a group

Groups are defined by default in your phone. In order to look up their characteristics, display a list of the groups Directory/Directory menu/Call groups. Using the scrolling arrows, choose a group and press OK. You are then able to look up or alter its characteristics or to erase the group. To create a new group: - Go into Directory/Directory menu/Call groups/Call groups menu. - Choose Create group. - Enter a name and validate. - Choose an icon using the scrolling arrows and validate. - Choose a ring tone, then choose a vibrator mode (depending on model), and validate. The selection of a call group is made when entering a number into the directory, or when modifying a number you have already saved.
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Activate the Call Groups function
If call groups are not enabled, you cannot attach correspondents to groups. If you want the characteristics of the groups to apply to each call: - Go into Directory/Directory menu/Call groups/Call groups menu. - Choose Activate groups. - Tick the box and validate. The calls received from contacts who do not belong to a Call group use the parameters provided in the Ringing and beeps menu.

Available memory

To ascertain the number of groups which can still be created: - Go into Directory/Directory menu/Call groups/Call groups menu. - Choose Available memory. The first number shows the number of groups which can still be created, and the second shows the maximum number of groups.

Looking up a group

Select the group to be looked up and press OK. Choose See group. The screen presents the name, the icon, and the choice of vibrator mode (depending on model) of the group. If there are contacts attached to this group, press the key to view the list of these ones.

Modifying a group

Select the group to be modified, and press OK. Choose Modify. Carry out the wanted modifications. Validate by OK.

Deleting a group

Select the group to be deleted, and press OK. Choose Delete. Confirm by OK. Directory 25

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Meaning of the symbols at the top of the screen
This symbol indicates a text message that has been written. If this symbol is flashing, it means that the message has not been sent. This symbol indicates a message that has been received. If this symbol is flashing, it means that the message has not yet been read. This symbol indicates a message which is incomplete or in the process of being received. This symbol indicates that the message is corrupted: it consists of several fragments, some of which have been lost. Meaning of the symbols in front of each message Call group icons Animated screen savers Text messages Melodies Text messages which include objects
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Actions possible for a message received
Select a message. By pressing the key, you can read a text message, view it, listen to it or extract the objects it contains. Warning: Only the screen savers and melodies without Copyright may be forwarded to another person and depending on model. Press the key [Options], to view the options available, which vary according to the type of message received: - read it, - delete it, - reply, - forward it to another person, - consult the available memory, - delete all the read messages, - delete all the messages, - choose a sending option, - enter the number of the messaging centre. - save it in your phone (melody, animated screen saver and icon (see below)).
Saving an object included in a text message which has been received
(Depending on model) Some text messages may contain images, melodies (symbolised by a note of music) or animated icons. To save an object in your phone: - Put the cursor on the object you wish to save. - Press the key [Extract]. - Press the key. key. - Select New and press the - Type in a name and press OK. The space required and the space available in the phone are shown. If the maximum number of objects or the maximum total size has been reached, you will be asked if you wish to delete objects or replace an existing object with the new one. 30 Text messages
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Saving a melody in your phone A melody is saved in the Ringing and beeps/Personalised ringing tone menu. - If you have just listened to it, press the key. or - Select it in the list and choose the Save option by pressing the key [Options]. The space required as well as the space available in the phone are indicated. If the maximum number of melodies or the maximum capacity has been reached, you will be asked if you wish to delete some melodies or replace an existing melody with the new one. This sign placed in front of a melody indicates that it can be deleted and will free enough memory space to save the new one. This sign placed in front of a melody indicates that it can be deleted but will not free enough memory space to save the new one. Saving an animated screen saver on your phone An animated screen saver is saved in the Controls/Customization/Screen Saver menu. - If you have just viewed it, press the key. or - Select it in the list and choose the Save option by pressing the key [Options]. Warning: You must view the entire screen saver in order to be able to save it. The space required as well as the space available in the phone are indicated. If the maximum number of animated screen savers or the maximum capacity has been reached, you will be asked if you wish to delete some animated screen savers or replace an existing one with the new one.

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Saving an icon in your phone An icon is saved in the menu Ringing and beeps/Call groups/Call groups menu. - If you have just viewed the icon, press the key. or - Select it in the list and choose the Save option by pressing the key [Options]. The space required as well as the space available in the phone are indicated. If the maximum number of icons or the maximum capacity has been reached, you will be asked if you wish to delete some icons or replace an existing one with the new one.

Editing a message

- Select the Text messages/Write new. menu and press OK. - Use the keys 2 to 9 to type letters. To obtain the letter wanted, press successively on the relevant key (for example : to obtain the C letter, press three times on the key 2). The successive presses on a key scroll the lower case letters then the upper case letters then the figure. - Stop pressing on the key when the letter wanted is displayed.
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Editing a message using Easy Message T9 (depending on model)
The Easy Message T9 function helps you to easily enter messages. Select the Text messages/Write new. menu and press OK.
Selecting the editing language
Language By default, the language used is that which is activated on the phones menu display (or English if a language not supported by Easy Message T9 is selected in the menu). Enter the menu by pressing the OK key. Scroll down to languages and press OK, then scroll down to the required Language and press OK.

Using T9 mode

As you go along, depending on the keys pressed, the software looks in a dictionary for the corresponding words that are most frequently used. Press the key corresponding to the letter required, compose the word by continuing to press the keys corresponding to the different letters, without worrying about the display, until the whole word is entered: it will appear in negative, white on black. If the word proposed corresponds to the one you are looking for, press 0 to validate it, create a space and go on to the next word. IIt is possible that there are several words in the dictionary that contain the same sequence of keys pressed. If the word that appears is not the one you want, press the or key to scroll through the words present in the dictionary, corresponding to this sequence of keys. When you find the word you want, press 0 to validate, type a space and go on to the next word. If the word that you want does not appear in the dictionary, several additional modes allow you to vary the nature of the words entered. Text messages 33
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Additional entry modes

The key selects one mode or another. The 123 mode inserts numbers. The ABC mode enters words that do not exist in the dictionary or in another language. To obtain a letter, press successively on the relevant key until the desired number or letter appears. The key allows you to enter symbols. You will see a page of symbols (there are several pages available by scrolling up or down) corresponding to the numbers 0 to 9. To select one of these, simply press the corresponding number key, ie, 6 for ? After the symbol has been entered in the text, the phone reverts to the previous mode. The scrolling arrows keys allow you to access to several symbol lists.

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Note: depending on the font, certain sizes or styles may not be available. - De-activate Zoom (depending on model) - Cancel.
Options for messages in the list
When a message has been selected from the list of messages, pressing the key [Options] displays the following actions: - read it - send it - delete it - modify it. Note: When sending a long message, the number next to the icon indicates the number of calls required to send the message. When Write new. has been selected from the list of messages, press the key [Options] to: - find out how much memory is available, - delete the messages that have been read, - delete all the messages, - select a send option (acknowledgement, period of validity, message format), - enter the message centre number.
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Call services

Forwarding calls

Forwarding voice calls

Look out for incompatibilities; for more information, consult your Operator or your Service Provider. Depending on your subscription, this service allows you to transfer incoming calls to another number or a mailbox. Scroll through the menu to activate the type of forwarding that you require: - Forward all voice calls: all incoming calls are forwarded to a number you define - Forward all conditional calls - Forward calls when your line is busy - Forward calls when there is no answer on your extension after a period that you can define by answering the questions on the menu - Forward calls when your phone is unavailable, outside of network coverage or switched off. Enter the number to which you want to forward your calls. If necessary, include the area code you would use if you were calling the number from your phone. The forwarding number to the messaging centre depends on the subscription type. Validate by pressing the key. A message on the screen confirms that forwarding has been activated. You can also cancel all types of forwarding.
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You can view the status of a type of call forwarding in order to verify whether it is active or not. This function is also useful for controlling the number to which your calls are forwarded. The information supplied is provided by the network. Note: For services specific to a network, such as mailboxes, short dialling is only valid when covered by the particular network. You may possibly prefer an international number. This memory is linked to the phone and not to the SIM card. Warning: Cancellations of forwarding can cause particular reactions in certain networks.

Callers Number

- On outgoing calls, you can see the phone number to which your call is being transferred (COLP) if the person you are calling has authorised his or her identity to be displayed by deactivating the COLR option. - On incoming calls, when it is activated, this function displays on your phone the phone number of the person calling (CLIP). This function is only possible if the caller has authorised his identity to be displayed by deactivating his CLIR option.

Authorising double call

(Service depending on the operator) Call waiting You can activate, deactivate and view the status of the call waiting service in order to check whether it is active or not. During a call, a special tone can inform you that another caller is trying to reach you. The callers number - and name, if stored - is displayed on the screen.
Configuring automatic redial
You can activate automatic redial either by default or on demand.
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Blacklist

The blacklist is used to limit failures on automatic calls (calls generated by the automatic redial function or by applications: data, fax for example). When several automatic calls failed with a number (number busy or unknown), this number is put in the blacklist and no automatic call will be done with this number any more until you delete it from the blacklist. Note: this function does not apply to the calls performed manually.

Voice mail number

To program a special permanent call number, type in this number and validate. This number is used when calling the voice mail centre with the programmable keys.
Local information distribution
(Depending on model) This menu allows you to activate and select reception of information distributed by the network.
Replacing the international prefix
(Depending on model) In the event that a call is not possible with the + prefix, you have the option of choosing a replacement prefix with no need to change the number(s) already recorded with the prefix + in the directory.

Placing calls on hold

(Service depending on the operator) During a call, you can put the current call on hold by pressing OK. Warning: In this case, pressing ends all calls.
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Setting the beeps

This menu allows you to activate a beep for the battery, the keypad or the network. Setting the keypad tones Select the tone required using the scrolling arrows and validate key). (press the Setting the network tone If you want your phone to give a warning beep when it locates a network on which it can communicate: tick the box and validate by pressing OK. Setting the low battery tone If you want your phone to give a warning beep when your battery is low: tick the box and validate by pressing OK.

Deleting DTMF tones

(Depending on model) You can delete the emission of DTMF tones during a call. You can thus make a call, in a comfortable and discreet way for you caller. To be discreet, clear the selection from the box. Validate by pressing OK.
The Hands-free mode enables you to follow a conversation with several people and be free to move, for example, to take notes during your conversation. To change to hands-free mode during a call, make a short press on key then press [Yes] to confirm activation of the amplified the mode. WARNING: in this mode do not bring the phone up to your ear.
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Controls

Customizing your phone
Installing the energy saving mode
The frequency of display of the screen saver has a direct impact on the phone's operating capacity. For optimal operating capacity, set the maximum interval. In order not to use the phones screen light and thereby increase its operating time: In the Customization/Energy saving menu, check No light and press OK to validate.
Configuring the idle mode
You can choose between an animated idle screen or the economy mode. In the Customization/Screen Saver menu, use the scrolling arrows to select the animation you want, a text, a banner or the economy mode. Press the key to access the setting of the animation or economy mode activation interval. Press OK to validate. To exit the animation or economy mode, press the key. If you have saved animated screen savers received by message (see Text messages chapter), they will appear in that menu. The following options are available according to the type of screen: - validate the animated screen savers as default screen - change its title (only downloaded screens) - consult its memory capacity - consult the available memory - consult the available memory - delete the selected screen - delete all screens. Controls 45
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Personalising the welcome screen
You can personalise the welcome screen of your phone by typing a text. Validate by pressing OK.

Customizing the programmable keys
The action allocated to a programmable key is triggered by a long press or two short presses only from the standby screen. This menu, accessible directly by a short press on a programmable key from the standby screen, enables you to configure the and keys. There are different possibilities for each of the keys. Once the keys programmed, you have directly access to the menu indicated.
Selecting the display language
You can select the language in which you wish your phone display to operate: Select Automatic. The display language will be that of your SIM card (if available). Otherwise select the language of your choice using the scrolling arrows and validate by pressing OK.
Select the type of response
You can reply to a phone call: - either automatically, if you have ticked the Auto. answer box (for a hands free kit) and validated by pressing OK - or by pressing any numeric key if you have ticked the Any key and validated by pressing OK.
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Selecting the network

Network When your home network is not accessible (abroad, for example), your phone automatically searches for another available and authorised network in the order of preference indicated by the list on the SIM card. Every SIM subscription card can store an ordered list of preferred networks. If the list has not been programmed, or if none of the networks on the list are available or authorised, the phone searches for an authorised network providing the highest level of signal. If none of the available network is authorized, you can use your phone to make emergency calls only until a network connection can be re-established. If no network is available, your phone continues to search for one. In all cases, the phone searches for its home network first.

Available networks

Depending on model, you can choose a manual selection for a network search. This menu enables you to start a search for all available networks at the present location and to display them. Use the scrolling arrows to scroll the available networks and validate the one wanted (press the key).

Preferred networks

To program a list of preferred networks into your SIM card: - Use the scrolling arrows to select from the list. - Validate. If the network is not on the list, select the country code then the network code (ask the organisation from which you obtained the SIM card).

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Advice for limiting exposure to radiofrequency (RF) fields
For individuals concerned about limiting their exposure to RF fields, the World Health Organization (WHO) provides the following advice: Precautionary measures: Present scientific information does not indicate the need for any special precautions for the use of mobile phones. If individuals are concerned, they might choose to limit their own or their childrens RF exposure by limiting the length of calls, or using "hands-free" devices to keep mobile phones away from the head and body. Further information on this subject can be obtained from the WHO home page http://www.who.int/peh-emf WHO Fact sheet 193: June 2000.

Safety

Never attempt to disassemble your phone. You alone are responsible for how you use your phone and any consequences of its use. As a general rule, always switch off your phone wherever the use of a phone is prohibited. Use of your phone is subject to safety measures designed to protect users and their environment. Do not use your phone in damp areas (bathroom, swimming pool). Protect it from liquids and other moisture. Do not expose your phone to extreme temperatures lower than 10C and higher than + 55C. The physicochemical processes created by chargers impose temperature limits when charging the battery. Your phone automatically protects the batteries in extreme temperatures. Do not leave your phone within the reach of small children (certain removable parts may be accidentally ingested).
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Electrical safety Only use the chargers listed in the manufacturers catalogue. Using any other charger may be dangerous; it would also invalidate your warranty. Line voltage must be exactly the one indicated on the chargers serial plate. Aircraft safety When travelling by plane, you will need to switch your phone off when so instructed by the cabin crew or the warning signs. Using a mobile phone may be dangerous to the operation of the aircraft and may disrupt the phone network. Its use is illegal and you could be prosecuted or banned from using cellular networks in the future if you do not abide by these regulations. Explosive materials Please comply with warning signs at petrol station asking you to switch your phone off. You will need to comply with radio equipment usage restrictions in places such as chemical plants, fuel depots and at any location where blasting operations are under way. Electronic equipment To avoid the risk of demagnetisation, do not let electronic devices close to your phone for a long time. Electronic medical equipment Your phone is a radio transmitter which may interfere with electronic medical equipment or implants, such as hearing aids, pacemakers, insulin pumps, etc. It is recommended that a minimum separation of 15 cm be maintained between the phone and an implant. Your doctor or the manufacturers of such equipment will be able to give you any advice you may need in this area. Hospitals Always make sure that your phone is switched off in hospitals when so instructed by warning signs or by medical staff. Road safety Do not use your phone when driving. In order to give your full attention to driving, stop and park safely before making a call. You must comply with any current legislation. 60 Care and safety information

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Distance of operation This phone model has been tested and meets radiofrequency exposure guidelines when used as follows: - against the ear: place or receive a phone call and hold the phone as you would a wireline telephone, - body worn: when transmitting, place the phone in a carry accessory that contains no metal and positions the phone a minimum of 1.5 cm form your body. Use of other accessories may not ensure compliance with radiofrequency exposure guidelines. If you do not use a body worn accessory and are not holding the phone at the ear, position the phone a minimum of 1.5 cm from your body, - data operation: when using a data feature, position the phone a minimum of 1.5 cm from your body for the whole duration of the data transmission.

Environment

Packaging To facilitate the recycling of packaging materials, please obey the sorting rules instituted locally for this type of waste. Batteries Spent batteries must be deposited at the designated collection points. The product The crossed-out waste bin mark affixed to the product means that it belongs to the family of electrical and electronic equipment. To promote the recycling and recovery of waste electrical and electronic equipment (WEEE) and at the same time safeguard the environment, European regulations require you to obey the sorting rules instituted locally for this type of waste.
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Warranty

You must always use your phone for the purpose for which it was designed, under normal operating conditions. Sagem Communication declines all responsibility for any use outside of the scope of its designed purpose and for any consequences of this use. The software program developed by SAGEM remains the exclusive property of Sagem Communication. It is therefore highly prohibited to modify, translate, de-compile or disassemble this software program or any part thereof. Use precautions Your phone allows you to download ring tones, icons and animated screensavers. Some of these items may contain data that may cause malfunctions of your phone or data losses (virus for example). For this reason, Sagem Communication rejects all responsibility concerning (1) the reception of downloaded data or losses of the said data, (2) the impact on the operation of the phone and (3) damages resulting from receiving the said downloaded data or loss of said data. In addition, Sagem Communication states that a failure caused by receiving downloaded data that do not comply with the specifications set by Sagem Communication is excluded from the warranty. Consequently, the diagnosis and repair of a phone infected by the said downloaded data will be at the expense of the customer. Any content that you download to your phone may be protected by copyright belonging to third parties and consequently you may not have the right to use this content or its use may be restricted. Consequently it is up to you to ensure that you have permission, such as under the terms of a license agreement, to use any content that you download. Furthermore, Sagem Communication does not guarantee the accuracy nor the quality of any content that you download. 62 Warranty

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Termination. Without prejudice to any other rights, SAGEM may terminate this EULA if you fail to comply with the terms and conditions of this EULA. In such event, you must destroy all copies of the SOFTWARE and all of its component parts. Consent to Use of Data. You agree that SOFTWARE SUPPLIERS may collect and use technical information gathered in any manner as part of product support services related to the SOFTWARE. SOFTWARE SUPPLIERS may use this information solely to improve their products or to provide customised services or technologies to you. SOFTWARE SUPPLIERS may disclose this information to others, but not in a form that personally identifies you. Internet Gaming/Update Features. If the SOFTWARE provides, and you choose to utilise, the Internet gaming or update features within the SOFTWARE, it is necessary to use certain computer system, hardware, and software information to implement the features. By using these features, you explicitly authorise SOFTWARE SUPPLIERS to use this information solely to improve their products or to provide customised services or technologies to you. SOFTWARE SUPPLIERS may disclose this information to others, but not in a form that personally identifies you. Internet-Based Services Components. The SOFTWARE may contain components that enable and facilitate the use of certain Internet-based services. You acknowledge and agree that SOFTWARE SUPPLIERS may automatically check the version of the SOFTWARE and/or its components that you are utilising and may provide upgrades or supplements to the SOFTWARE that may be automatically downloaded to your Device. Links to Third Party Sites. The SOFTWARE may provide you with the ability to link to third party sites through the use of the SOFTWARE. The third party sites are not under the control of SAGEM. Neither SAGEM nor its affiliates are responsible for (i) the contents of any third party sites, any links contained in third party sites, or any changes or updates to third party sites, or (ii) webcasting or any other form of transmission received from any third party sites. End User Licence Agreement (EULA), for the software 71
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If the SOFTWARE provides links to third party sites, those links are provided to you only as a convenience, and the inclusion of any link does not imply an endorsement of the third party site by SAGEM or its affiliates. Additional Software/Services. The SOFTWARE may permit SAGEM to provide or make available to you SOFTWARE updates, supplements, add-on components, or Internet-based services components of the SOFTWARE after the date you obtain your initial copy of the SOFTWARE ("Supplemental Components"). If SAGEM provides or makes available to you Supplemental Components and no other EULA terms are provided along with the Supplemental Components, then the terms of this EULA shall apply. SAGEM reserves the right to discontinue any Internet-based services provided to you or made available to you through the use of the SOFTWARE. EXPORT RESTRICTIONS. You acknowledge that SOFTWARE is subject to U.S. export jurisdiction. You agree to comply with all applicable international and national laws that apply to the SOFTWARE, including the U.S. Export Administration Regulations, as well as end-user, end-use and destination restrictions issued by U.S. and other governments.

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UPGRADES AND RECOVERY MEDIA - DEVICE Software. If the DEVICE Software is provided by SAGEM separate from the DEVICE on media such as a ROM chip, CD ROM disk(s) or via web download or other means, and is labelled "For Upgrade Purposes Only", you may install one copy of such DEVICE Software onto the DEVICE as a replacement copy for the existing DEVICE Software and use it in accordance with this EULA, including any additional EULA terms accompanying the upgrade DEVICE Software. - COMPANION CD. If any Companion CD component(s) is provided by SAGEM separate from the DEVICE on CD ROM disk(s) or via web download or other means, and labelled "For Upgrade Purposes Only" , you may (i) install and use one copy of such component(s) on the computer(s) you use to exchange data with the DEVICE as a replacement copy for the existing Companion CD component(s). RESPONSIBILITIES SUPPORT AND INFORMATION Should you have any questions concerning this EULA, or if you desire to contact SAGEM ]for any other reason, please refer to the address provided in the documentation for the DEVICE. NO LIABILITY FOR CERTAIN DAMAGES. EXCEPT AS PROHIBITED BY LAW, SAGEM SHALL HAVE NO LIABILITY FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE SOFTWARE. THIS LIMITATION SHALL APPLY EVEN IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE. FOR APPLICABLE LIMITED WARRANTIES AND SPECIAL PROVISIONS PERTAINING TO YOUR PARTICULAR JURISDICTION, PLEASE REFER TO YOUR WARRANTY BOOKLET INCLUDED WITH THIS PACKAGE OR PROVIDED WITH THE SOFTWARE PRINTED MATERIALS.
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Troubleshooting

Problem - Situation: The phone does not turn on Actions: Remove the battery and then replace it. or Connect the phone to the charger (check that this is plugged in) for approximately 15 minutes. Problem - Situation: No network recognised Actions: Remove the SIM card. Check that there is no dust or grit in the SIM slot. Replace the SIM card being sure to push it right up to the stop point. Problem - Situation: Unable to turn the phone on Actions: Charge the phone for 15 minutes before turning it on. Check the battery charging indicator: cycling: charging normally not cycling: disconnect the charger, re-connect and then check the battery charging indicator: if it is still not cycling, disconnect the charger and re-connect several times. If the battery is still not charging, contact the after sales service. When the battery charging indicator is continuously on, the battery is fully charged. Problem - Situation: Error message: BATTERY STATUS NOT KNOWN Actions: The battery pack is not recognised by the phone. Check that the battery pack is correctly fitted in the phone. Problem - Situation: Error message: LOW BATTERY Actions: This message is displayed when the battery charge is too low. The phone turns off automatically. Charge the phone. 74 Troubleshooting