Motorola iDEN Digital Multi-Service Data-Capable Phone

i265 Phone Users Guide

@NNTN5909A@

NNTN5909A

IMPORTANT NOTICE: PLEASE READ PRIOR TO USING YOUR PHONE
The SIM card provided in this kit is intended for use with the phone provided in this package. Loss of certain features will result when using a SIM card from one of the following models: i30sx, i35s, i50sx, i55sr , i58sr, i60c, i80s, i85s, i88s, i90c, i95cl series, and the i2000 series. For more information on SIM card compatibility, go to www.motorola.com/iden/support.
Defects or damage to your Motorola phone that result from the use of non-Motorola branded or certified Accessories, including but not limited to replacement housings and or other peripheral accessories, are excluded from warranty coverage. Please refer to the text of Motorola's Limited One Year warranty located in this users guide for complete details.

Contents

Getting Started.. 1
Locating Your SIM Card.2 Battery...2 Activating Service...5 Powering On and Off...5 Enabling Over-the-Air Security.6 Phone Programming...6 Finding Your Phone Number..7 Phone Basics..7 SIM Card Security..11 Accessories...14 For More Information..14
Using Mute..18 Making Emergency Phone Calls.19

Call Alerts..20

Sending Call Alerts..20 Receiving Call Alerts..20 Using the Call Alert Queue..20

Recent Calls...22

Storing Recent Calls to Contacts..22 Deleting Recent Calls..23

Contacts..24

Viewing Contacts..25 Creating Entries...26 Storing Numbers Faster..27 Editing Entries..28 Deleting Entries..28 Checking Capacity..28 Creating Pauses and Waits..28 International Numbers..29 Accessing Contacts with GSM Phones.29

Making Calls.. 15

Phone Calls...15 Private Calls..15 Receiving Calls..15 Ways to Enter Calls...16 Missed Phone Calls...18 Using Speakerphone..18

Call Forwarding.. 30

Forwarding All Calls..30 Turning Off Call Forwarding..31 Forwarding Missed Calls..31 Viewing Call Forwarding Settings..31
Advanced Calling Features. 32
Call Waiting...32 Switching Between Calls..32 Putting a Call on Hold..33 Calling 2 People...33 Creating Pauses and Waits While Dialing.34 Making International Calls.34 Setting One Touch PTT..34 Group Calls...35 Call Timers..36 Using Your Phone as a Modem..37 Making TTY Calls..38
Ring and Vibrate..42 Assigning Ring Tones to Contacts.42 Viewing Ring Tone Assignments..42 Downloading More Ring Tones..42 Managing Memory..43 Deleting Custom Ring Tones.43

Entering Text..44

Using Alpha Mode..44 Using Word Mode..44 Special Function Keys..45 Using Numeric Mode..46 Using Symbols Mode..46

Messages..47

Message Notifications..47 Message Center...48

Voice Mail Messages..49

Receiving a Message..49 Accessing Voice Mail from the Message Center..49 Sending Unanswered Calls to Voice Mail.49
Memo... 40 Ring Tones.. 41
Setting Your Phone to Vibrate..41

MOSMS Messages.. 50

Setting Up...50 Receiving a Message..50 Reading from the Message Center..51 Creating and Sending Messages..51 Sorting Messages..54 Managing Memory..54
Downloading Applications.62 Deleting Applications..62 Managing Memory..63 Shortcuts on the Main Menu..63 Java Applications and GPS Enabled.64

GPS Enabled..67

IMPORTANT: Things to Keep in Mind.67 Making an Emergency Call..68 Viewing Your Approximate Location..69 Enhancing GPS Performance..70 Updating Satellite Almanac Data..72 Setting Privacy Options..72 Using GPS with Map Software.73

Datebook.. 55

Viewing Datebook..55 Creating Events..56 Editing Events..58 Deleting Events..58 Receiving Reminders..59 Making Calls From Datebook.59 Customizing Datebook Setup.60

Voice Records..76

Creating Voice Records..76 Playing Voice Records.76 Labeling Voice Records..76 Deleting Voice Records..77 Locking Voice Records..77 Managing Memory..77

Java Applications. 61

Installing Applications..61 Running Applications..61 Suspending Applications..61 Resuming Applications.62 Ending Applications...62
Customizing Your Phone. 78
Setting the Volume..78 Setting Your Phone to Vibrate..78 Changing the Look of Your Phone.78 Temporarily Turning Off Calls..80 Using Settings..80

Using a Headset..91

Attaching a Headset..91 Using a Remote PTT Button..91
Understanding Status Messages.92 Safety and General Information.94
RF Operational Characteristics..94 Portable Radio Product Operation and EME Exposure...94 Electro Magnetic Interference/Compatibility.97 Medical Devices...97 Operational Warnings..98 Operational Cautions..99 Accessory Safety Information..100

Profiles... 84

Active Phone Line 1 indicates phone line 1 is ready to make calls; 2 indicates phone line 2 is ready to make calls. Call Forward Your phone is set to forward calls. See page 30.

G J H K I L

SIM Card Security
Your SIM card protects your personal information. The SIM card stores all your Contacts information. Since this information is stored on your SIM card, not in your phone, you can remove the information by removing your SIM card. Note: Except for making emergency calls, your phone will not function without the SIM card. To prevent unauthorized use of your phone, your SIM card may be protected by a PIN that you enter each time the phone is powered on. You can change the PIN or turn off the requirement that it be entered.
Important: If you enter your PIN incorrectly 3 times, your SIM card is blocked. To unblock your SIM card, you must contact your service provider. See Unblocking the PIN.
1 When the Enter SIM PIN Code screen appears, enter your SIM PIN. An asterisk appears for each character entered. 2 Press A under Ok.

Changing the PIN

1 From the main menu, select Settings > Security > Change Password > SIM PIN. 2 At the Enter Old SIM PIN screen, enter the current SIM PIN. 3 Press A under Ok. 4 At the Enter New SIM PIN screen, enter the new 4- to 8-digit SIM PIN. 5 Press A under Ok. 6 At the Re-enter New SIM PIN screen, re-enter the new SIM PIN to confirm. 7 Press A under Ok.

Entering the PIN

You may be required to enter a SIM PIN when you first use your phone. When you receive your phone, the SIM PIN is 0000. Change your PIN to prevent fraudulent use of the SIM card.
Turning the PIN Requirement On and Off
When the SIM PIN requirement is on, you are prompted to enter your PIN each time you turn on your phone. Note: If a SIM PIN is required, your phone will not function until the SIM PIN is entered, except for making emergency calls. When the PIN requirement is off, your phone can be used without entering a PIN.
Important: When the SIM PIN requirement is off, the personal data on your SIM card is not protected. Anyone can use your phone and access your personal data.
Important: If you unsuccessfully enter the PUK code 10 times, your SIM card is permanently blocked and must be replaced. If this happens, all data is lost. You will get a message to contact your service provider. Except for making emergency calls, your phone will not function with a blocked SIM card.
To unblock the PIN: 1 Press * # m 1. 2 At your service provider representatives request, provide the information needed to give you a PUK code. 3 Select Unblock PIN. 4 Enter the PUK code. 5 Enter a new 4- to 8-digit SIM PIN. 6 Re-enter your SIM PIN. If you entered the codes properly, SIM Unlocked appears on the display.

Recent Calls

The recent calls list stores the numbers of the 20 most recent calls you have made and received. If the number of a recent call is stored in Contacts, the name associated with the number appears on the recent calls list. An icon appears beside the name or number indicating the Contacts type of the number used in the call. See Contacts on page 24. For phone calls, an icon appears to the left of the name or number giving more information about the call:

Viewing Recent Calls

1 From the main menu, select Recent Calls. 2 Scroll through the list. To get more information on a recent call: From the recent calls list, select the call you want information on. This displays information such as the name associated with the call, the number, the date, time, and duration of the call. Tip: Press s to call the number displayed.
X A call you made. W A call you received. V A missed call. Missed calls appear on the
recent calls list only if you have Caller ID. Note: The recent calls list also stores call alerts you have received. They appear as Private calls. Call alerts remain in your recent calls list until you delete them or until they reach the end of the list.
Storing Recent Calls to Contacts
1 From the recent calls list, scroll to the number you want to store. 2 Press A under Store. -orIf Store is not one of your options: Press m. Select Store. Tip: If Store is not on this menu, the number is already stored in Contacts. 3 To store the number as a new entry, select [New Contact]. -orTo store the number to an existing entry, select the entry.

Deleting Recent Calls

4 With the Contacts type field highlighted, scroll left or right to display the Contacts type you want to assign the number. For information on Contacts types, see page 24. 5 If you want to add more information to the entry, follow the applicable instructions in Creating Entries on page 26. 6 Press A under Done.
To delete a call: 1 From the recent calls list, scroll to the call you want to delete. 2 Press A under Delete. -orIf Delete is not one of your options: Press m. Select Delete. 3 Press O or press A under Yes to confirm. To delete all calls: 1 From the recent calls list, press m. 2 Select Delete All. 3 Press O or press A under Yes to confirm.

Setting Your Phone to Vibrate
You can set your phone to vibrate instead of making a sound when you receive all phone calls, Private calls, group calls, messages notifications, and call alerts. 1 From the main menu, select Ring Tones > Vibrate All.
R The phone vibrates instead of making a

sound for phone calls.

u Group calls and Private calls are heard
through the earpiece, not the speaker. These icons may appear at the same time.

Ring and Vibrate

To set your phone to ring and vibrate when you receive phone calls or call alerts: 1 From the main menu, select Ring Tones. 2 Make sure Vibrate All is set to Off. 3 Scroll through the list of ring tones and highlight the one you want to assign. 4 Press m. 5 Select Assign w/Vibe. 6 Select the features you want to set to ring and vibrate. 7 When you are finished, press A under Done. This icon S appears on the display.
5 Select the Contacts entry you want to assign the ring tone to.
Viewing Ring Tone Assignments
From the main menu, select Ring Tones. Make sure Vibrate All is set to Off. Highlight any ring tone. Press m. Select Overview. Scroll to view ring tones assigned to features and Contact entries.
Assigning Ring Tones to Contacts
You can set the ring tone your phone makes when you receive phone calls or call alerts from someone you have stored in Contacts. 1 From the main menu, select Ring Tones. 2 Make sure Vibrate All is set to Off. 3 Scroll through the list of ring tones and select the one you want to assign. 4 Select A Contact.
Downloading More Ring Tones
If you want to use other ring tones, you can download them into your phone for a fee. Go to www.motorola.com/idenupdate for a selection of custom ring tones and downloading instructions. Note: Ring tones purchased from this web site may be downloaded only once. If you delete a ring tone from your phone, you must purchase it again to download it again.

Managing Memory

To view the amount of memory available for custom ring tones: 5 From the main menu, select Ring Tones. Make sure Vibrate All is set to Off. Highlight any ring tone. Press m. Select Memory Usage. Note: Ring tones are stored in your phone using the same memory space used to store messages, voice records, Java applications, and wallpaper images. Deleting some of these other items frees memory for ring tones.

If you dismiss the notification, the message is not deleted. It can be accessed through the message center. If you are not on a phone call when you receive a message, your phone sounds a notification tone every 30 seconds until you access the message, you dismiss the notification, or the alert time-out expires.
Setting Notification Options
To control whether your phone sounds message notification tones while you are on phone calls: 1 From the main menu, select Settings > Phone Calls > Notifications. 2 Select the option you want: Receive All Tones sound during calls for all types of messages. Msg Mail Only Tones sound during calls for SMS messages; tones for all other types of messages are held until you end calls. Delay All Tones for all types of messages are held until you end calls. Tip: To set notification options during a call: Press m. Select In Call Setup > Notifications.

Message Notifications

When you receive a message, your phone notifies you with text on the display and a notification tone or vibration. You can access the message or dismiss the notification.

Message Center

The message center manages your messages. All your messages are stored in the message center. The message center shows how many messages you have of each type. To access your messages through the message center: 1 From the main menu, select Messages. 2 Scroll to the type of message you want to access. 3 Press O or press A under the display option on the left.

Voice Mail Messages

Note: To receive voice mail messages, you must first set up a voice mail account with your service provider.
Sending Unanswered Calls to Voice Mail
To send a phone call to voice mail instead of answering it: Press e. -orPress A under No.

Receiving a Message

When you receive a voice mail message, New Voice Mail Message appears on the display. To call your service providers voice mail system and listen to the message: Press A under Call. To dismiss the message notification: Press O or press A under Back. If the caller leaves a message, this icon y appears on the display, reminding you that you have a new message.
Accessing Voice Mail from the Message Center
From the main menu, select Messages > Voice Mail.

MOSMS Messages

Note: This feature may not be offered by your service provider. If your service provider offers MOSMS, your phone sends SMS messages using MOSMS and receives SMS messages from other phones that are using MOSMS.
When you are finished, press O. 7 Select Expire After. This is the amount of time messages you send are saved at the service center if they cannot be delivered. After this period, they are discarded. Scroll to select the number of days you want your messages to be saved. When you are finished, press O. 8 Select Auto Clean Up. Set this option to On if you want your phone to delete sent messages. If you set Auto Clean Up to On, select Clean Up After to set the number of days after which sent messages are deleted or the number of messages to be kept. 9 Press A under Done to save the information you entered.

Making an Emergency Call

Dial 911 to be connected to an emergency response center. If you are on an active call, you must end it before calling 911. When you make an emergency 911 call, the GPS feature of your phone begins to seek information to calculate your approximate location. It will take the GPS feature of your phone some time to determine your approximate location. Even where your phone has good access to sufficient
Viewing Your Approximate Location
GPS satellite signals and network assist data, it may take 30 seconds or more to determine the approximate location. This time will increase where there is reduced access to satellite signals. When your approximate location is determined, it is made available to the appropriate emergency response center. In some cases, your local 911 emergency response center may not be equipped to receive GPS location information. For this reason, and because the GPS location information reported is only approximate or may not be available in your location (see IMPORTANT: Things to Keep in Mind on page 67), always report your location to the 911 operator you speak to when making an emergency call, if able, just as you would when using a phone without GPS capabilities. Note: If you are concerned about whether your local 911 emergency response center is equipped to receive GPS location information, contact your local authorities. In general, if your phone has access to signals from more GPS satellites, your location will be determined faster and more accurately than if your phone has access to signals from fewer GPS satellites. If your phone does not have adequate access to GPS satellites signals, the location of the nearest cell tower in contact with your phone is automatically made available to the emergency response center, if the center has the capability to receive such information. See Enhancing GPS Performance on page 70 for information on how to help your phone determine your location.
1 From the main menu, select GPS > Position. 2 Scroll to view the entire screen. This displays the following information about the last time your location was calculated: The time (as Greenwich Mean Time) and date that the location was last calculated The approximate location, expressed as latitude and longitude The estimated accuracy of the calculated location. This estimate of accuracy is only a very rough estimate and may vary substantially from the actual accuracy of the approximate location information reported.

The number of satellites used to calculate the location. In general, more satellites make for better accuracy. To calculate your location again: Press A under Rfrsh. It may take your phone several minutes to complete the process of determining your location. During this time, a message usually appears on your phones display saying your phone is scanning for satellites. For tips on getting the best location calculation, see Enhancing GPS Performance. The Position screen displays the updated information. To cancel a location calculation before it is completed: Press A under Cancel to return to the Position screen. -orPress e to return to the idle screen. Each time approximate location of your phone is calculated, the latest location information is stored in your phone and remains there even when your phone is powered off. You will see this information the next time you view the Position screen. If you received a phone call or alert while attempting to determine your location, the Position screen will disappear, but your phone will continue attempting to determine its location. If it is successful, the new location information will be displayed the next time you view the Position screen.
Enhancing GPS Performance
Sometimes the GPS feature of your phone may be unable to complete a location calculation successfully. If this happens when you are making an emergency call, the location of the nearest cell tower in contact with your phone is made available to the appropriate emergency response center if the center has the capability to receive such information. If this happens when you are trying to view your location on the phones display, you will see a message indicating that your phone cannot access satellites.
To improve accuracy and increase your chances of a successful calculation, do the following while your phone is determining your approximate location: Stay in the open. The GPS feature works best where there is nothing between your phone and a large amount of open sky. If possible, go outside, away from tall buildings and foliage. While performance in a building is improved by moving closer to windows, glass with certain sun shielding films may block satellite signals. Extend your phone antenna. Hold your phone to enhance reception. Signals from GPS satellites are transmitted to your GPS antenna, which is in your phone antenna. Hold your phone away from your body, giving the antenna clear access to satellite signals. Do not cover the antenna area with your fingers or anything else.
Stand still. If possible, stand still until your phone is finished determining your location. Moving your phone at a walking pace while your phone is calculating your approximate location may substantially decrease GPS performance. In a car. When using the GPS Enabled feature in a car, position your phone so that the GPS antenna has good access to GPS signals through the cars windows. Typically, the GPS antenna has best access to GPS signals in a car when placed near a window. Note: Although moving your phone at a walking pace decreases GPS performance, moving it at the speed of a moving car does not. Stay in network coverage. Depending on who your service provider is, the network will provide your phone with information that helps determine your location more quickly and accurately.

Voice Records

A voice record is a recording you make with your phone and can play back. You can record notes to yourself or phone calls. Your phone can store up to 20 voice records.
To record a phone call: 1 While on an active call, press m. 2 Select Record. 3 When you are finished recording, press O. Note: Recording of phone calls is subject to applicable laws regarding privacy and recording of phone conversations.

Creating Voice Records

To record a note to yourself: 1 From the main menu, select VoiceRecord > [New VoiceRec]. 2 Say the message you want to record into the microphone. Tip: To stop recording before you are finished, press A under Pause. To start recording again, press A under Resume. To stop recording and discard the voice record at any time, press A under Cancel. 3 When you are finished recording, press O. To add to the end of voice record: 5 From the main menu, select VoiceRecord. Scroll to the voice record you want to add to. Press m. Select Add To. When you are finished recording, press O.

Playing Voice Records

1 From the main menu, select VoiceRecord. 2 Select the voice record you want to play. 3 To stop the voice record while it is playing, press O. Tip: To fast forward, scroll right. To rewind, scroll left. To pause or resume, press any number key.

Labeling Voice Records

When you create a voice record, it is labeled with the time and date it was recorded. You can then rename it with a custom label. From the main menu, select VoiceRecord. Scroll to the voice record you want to label. Press A under Label. Enter the label you want to assign. See Entering Text on page 44. 5 Press O.

Deleting Voice Records

To delete a voice record: 1 From the main menu, select VoiceRecord. 2 Scroll to the unlocked voice record you want to delete. 3 Press m. 4 Select Delete. 5 Press O or A under Yes to confirm. To delete all voice records: 5 From the main menu, select VoiceRecord. Scroll to any voice record. Press m. Select Delete All. Press O or A under Yes to confirm.

Viewing Profiles

To view the profiles stored in your phone: 1 From the main menu, select Profiles. 2 Scroll to the profile you want to view. Tip: The profile that is currently in effect on your phone has a checkmark next to it. 3 Press A under View. 4 Scroll to view settings.

Switching Profiles

To apply a profile to your phone: 1 From the main menu, select Profiles. 2 Scroll to the profile you want to apply. 3 Press O. The profile you selected is now in effect.
How Changing Settings Affects Profiles
Many of the settings contained in profiles can be set without switching or editing profiles for example, by selecting Settings or Ring Tones to set options, or by setting the volume of the phones ring using the volume controls.

Temporary Profiles

When you do this, your phone either: Updates the profile in effect to reflect these changes, without notifying you -or Creates a temporary profile that contains these changes Note: This feature may not be offered by your service provider. To set your phone to create a temporary profile that contains changes you make to settings: From the main menu, select Profiles. Press m. Select Setup > Temp Profile. Set this option to On.
If your phone is set to create temporary profiles, a temporary profile is created when you make changes to settings without switching or editing profiles. A temporary profile is based on the profile in effect when you made the changes, but reflects the changed settings. Making more changes further updates the temporary profile, for as long as it is in effect. A temporary profile stays in effect until you switch profiles, power off your phone, or delete it (or the profile it is based on) from the list of profiles. If you do not store a temporary profile, it is deleted when you switch profiles or power off your phone. A temporary profile is automatically given the same name as the profile it is based on, but with an asterisk (*) in front of it. When you view a temporary profiles settings, the options that differ from the profile it is based on have an asterisk in front of them.
To set your phone to update the profile in effect to reflect any changes you make to settings: Set Temp Profile to Off in step 4. If your service provider does not offer the Temp Profile option, your phone always updates the profile in effect to reflect the changes you make to settings.
Storing a Temporary Profile
To store a temporary profile as a new profile: 1 From the main menu, select Profiles.
Scroll to the temporary profile. Press m. Select Store As New. Enter the name you want to give the profile. See Entering Text on page 44. When you are finished, press O. To overwrite the profile the temporary profile is based on: From the main menu, select Profiles. Scroll to the temporary profile. Press m. Select Store Changes. 4 If you want to base this profile on an existing profile: Select Copy from. Select the profile you want to base this profile on. If you do not choose a profile to copy from, the new profile is based on a default profile. 5 Press A under Create. 6 Scroll through the list of options and set their values. 7 Press A under Done.

Electro Magnetic Interference/Compatibility
Note: Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility.

Medical Devices

Pacemakers
The Advanced Medical Technology Association (AdvaMed) recommends that a minimum separation of 6 inches (15 cm) be maintained between a handheld wireless radio product and a pacemaker. These recommendations are consistent with those of the U.S. Food and Drug Administration. Persons with pacemakers should: ALWAYS keep the radio product more than 6 inches (15 cm) from their pacemaker when the radio product is turned ON. Not carry the radio product in a breast pocket. Use the ear opposite the pacemaker to minimize the potential for interference. Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place.

Facilities

To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. Hospitals or health care facilities may be using equipment that is sensitive to external RF energy.

Aircraft

When instructed to do so, turn off your radio product when on board an aircraft. Any use of a radio product must be in accordance with applicable regulations per airline crew instructions.

Hearing Aids

Some digital wireless radio products may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from RF energy. Your physician may be able to assist you in obtaining this information.

Operational Warnings

For Vehicles with an Air Bag

Use While Driving

Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please: Give full attention to driving and to the road. Use hands-free operation, if available. Pull off the road and park before making or answering a call if driving conditions so require.
Do not place a portable radio product in the area over the air bag or in the air bag deployment area. Air bags inflate with great force. If a portable radio is placed in the air bag deployment area and the air bag inflates, the radio product may be propelled with great force and cause serious injury to occupants of the vehicle.

MOTOROLA LIMITED WARRANTY
Note: FOR IDEN SUBSCRIBER PRODUCTS, ACCESSORIES AND SOFTWARE PURCHASED IN THE UNITED STATES OR CANADA What Does this Warranty Cover? Subject to the exclusions contained below, Motorola, Inc. warrants its Motorola iDEN Digital Mobile and Portable Handsets ("Products"), Motorola-branded or certified accessories sold for use with these Products ("Accessories") and Motorola software contained on CD-Roms or other tangible media and sold for use with these Products ("Software") to be free from defects in materials and workmanship under normal consumer usage for the period(s) outlined below. This limited warranty is a consumer's exclusive remedy, and applies as follows to new Products, Accessories and Software purchased by consumers in the United States or Canada, which are accompanied by this written warranty:
PRODUCTS COVERED Products as defined above.
LENGTH OF COVERAGE One (1) year from the date of purchase by the first consumer purchaser of the product. One (1) year from the date of purchase by the first consumer purchaser of the product.
Accessories as defined above.
Products or The balance of the Accessories that are original warranty or Repaired or Replaced. for ninety (90) days from the date returned to the consumer, whichever is longer. Software as defined Ninety (90) days from above. Applies only to the date of purchase. physical defects in the media that embodies the copy of the software (e.g. CD-ROM, or floppy disk).
What is not covered? (Exclusions) Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to normal wear and tear are excluded from coverage. Ornamental Decorations. Ornamental decorations such as emblems, graphics, rhinestones, jewels, gemstones and their settings, and other decorative elements, are excluded from coverage. Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity and batteries that leak are covered by this limited warranty. Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage, misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the Products or Accessories for commercial purposes or subjecting the Product or Accessory to abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use of Non-Motorola branded or certified Products, Accessories, Software or other peripheral equipment are excluded from coverage. Unauthorized Service or Modification. Defects or damages resulting from service, testing, adjustment, installation, maintenance, alteration, including without limitation, software changes, or modification in any way by someone other than Motorola, or its authorized service centers, are excluded from coverage. Altered Products. Products or Accessories with (a) serial numbers or date tags that have been removed, altered or obliterated; (b) broken seals or that show evidence of tampering; (c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, antennas, or parts, are excluded from coverage. Communication Services. Defects, damages, or the failure of Products, Accessories or Software due to any communication service or signal you may subscribe to or use with the Products, Accessories or Software is excluded from coverage.

I. What This Warranty Covers and For How Long:
MOTOROLA warrants the MOTOROLA manufactured iDEN Communication Products listed below (Product) against defects in material and workmanship under normal use and service for a period of time from the date of purchase as scheduled below: iDEN Subscriber Digital Mobile and One (1) Year Portable Units Product Accessories One (1) Year (manufactured by or under license from MOTOROLA) Batteries One (1) Year
MOTOROLA cannot be responsible in any way for any ancillary equipment not furnished by MOTOROLA which is attached to or used in connection with the Product, or for operation of the Product with any ancillary equipment, and all such equipment if expressly excluded from this warranty. Because each system which may use the Product is unique, MOTOROLA disclaims liability for range, coverage, or operation of the system as a whole, or any portion of the system not produced by MOTOROLA, under this warranty.
TIME, INCONVENIENCE, COMMERCIAL LOSS, LOST PROFITS OR SAVINGS OR OTHER INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE SUCH PRODUCT, TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW.
III. How to Get Warranty Service:
You must provide proof of purchase (bearing the date of purchase and Product item serial number) in order to receive warranty service and, also, deliver or send the Product item, transportation and insurance prepaid, to an authorized warranty service location. Warranty service will be provided by MOTOROLA through one of its authorized warranty service locations. If you first contact the company which sold you the Product (e.g., dealer or communication service provider), it can facilitate your obtaining warranty service.

II. General Provisions:

This warranty sets forth the full extent of MOTOROLAS responsibilities regarding the Product, Repair, replacement or refund of the purchase price, at MOTOROLAS options, is the exclusive remedy. THIS WARRANTY IS GIVEN IN LIEU OF ALL OTHER EXPRESS WARRANTIES. IMPLIED WARRANTIES, INLCUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY TO THE FULL EXTENT SUCH MAY BE DISCLAIMED BY LAW. IN NO EVENT SHALL MOTOROLA BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, FOR ANY LOSS OF USE, LOSS OF
IV. What This Warranty Does Not Cover:

Laws in the United States and other countries preserve for MOTOROLA certain exclusive rights for copyrighted MOTOROLA software, such as the exclusive rights to reproduce in copies and distribute copies of such MOTOROLA software. MOTOROLA software may be used in only the Product in which the software was originally embodied and such software in such Product may not be replaced, copied, distributed, modified in any way, or used to produce any derivative thereof. No other use including, without limitation, alteration, modification, reproduction, distribution, or reverse engineering of such MOTOROLA software or exercise or rights in such MOTOROLA software is permitted. No license is granted by implication, estoppel or otherwise under MOTOROLA patent rights or copyrights.
Patent and Trademark Information
MOTOROLA, the Stylized M Logo and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. 2004 Motorola, Inc. All rights reserved. Microsoft and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation. T9 is a trademark owned by Tegic Communications. T9 Text Input Patent and Trademark Information This product is covered by U.S. Pat. 5,818,437, U.S. Pat. 5,953,541, U.S. Pat. 6,011,554 and other patents pending. Java and all other Java-based marks are trademarks or registered trademarks of Sun Microsystems, Inc. in the U.S. and other countries. All other product names or services mentioned in this manual are the property of their respective trademark owners.
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Disassembling Motorola i265 Speaker and Microphone

Tools used in this guide

Pliers (1) Spudger (1) T6 Torx Screwdriver (1)
This repair guide explains how to remove the speaker and microphone from the phone so that they can be replaced.

2011 iFixit CC BY-NC-SA

www.iFixit.com

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Step 1 - Rear Casing/Battery/SIM Card
Press thumb against the top of the rear casing as shown and push down as you slide the casing off of the body. You should hear a click as the latches on the casing disengage.

Step 2

To remove the battery, press thumb against the bottom edge of the battery and push towards the top of the phone. Then, lift the bottom edge of the battery upwards out of the body. Gently pull the battery towards yourself, and out of the phone.

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Step 3
To remove SIM card, press thumb against tab marked PUSH. While still pressing the PUSH tab, gently press spduger into the groove between the top of the SIM card and the body. Use spudger to slide SIM card toward the PUSH tab, so that when the spudger reaches the metal cover, the card itself is depressing the tab. Press your thumb against the exposed section of the SIM card, and slide it towards the rear of the phone until it is completely free of the metal cover.

Step 4 - Logic Board

To remove the antenna, first extend it all the way. Grab the rubber end connected to the phone and twist counterclockwise until the antenna comes out altogether. If the rubber end won't twist manually, try using pliers to get it started.

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Step 5
Locate all five screws on the phone, as indicated. Using a T-6 screwdriver, remove each screw by turning it counterclockwise until it is free of the casing.

Step 6

Carefully separate the two sides of the casing by pulling each side apart as if opening a book. Do not be alarmed if the rubber volume control button falls out of the casing. Lay the sides of the phone so they are open side up. On the side of the phone with the logic board, locate the screw as indicated. Use the T-6 screwdriver to remove the screw from this part of the board. Note: Take special care not to lose the white washer that seperates the screw from the logic board.

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Step 7
Place your thumb at the bottom of the logic board. Carefully lift up with your thumb to lift the logic board out of the casing. Note: Do not try to completely remove the circuit board from the phone as it will be connected to the electrical strip at the top of the phone.

Step 8

Locate the switch connecting the the logic board to the electrical strip. Slide spudger under the switch and lift up to free the strip. This will separate the logic board from the phone cover

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Step 9 - Keypad
After you remove the logic board, there is nothing holding the keypad in place. Turn the phone casing over, and it should simply fall out. If it does not immediately fall out after you turn the casing over, lightly press a few of the buttons to help it along.

Step 10 - LCD Screen

To remove the LCD screen, you will have to first release the 4 tabs that hold the screen in place.

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Step 11
To release the 2 lower tabs, insert the flat end of the spudger between the tab and the LCD screen. Press firmly until the spudger hits the back of the faceplate. This should release the tab. Repeat this for the second bottom tab.

Step 12

To release the 2 upper tabs, use the flat end of the spudger to push the tab towards the top of the phone. The LCD screen should move above the tab. Repeat this for the second tab. If the LCD screen locks into the bottom tabs again, release them and then use your thumb to prop up the bottom of the screen while you release the upper tabs. To fully remove the LCD screen, flip the casing over so that the top face of the phone is in your palm. The LCD screen should fall out of the casing. Avoid as much contact with the actual screen as possible. Pressure on the screen may damage it.

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Step 13 - Speaker and Microphone
Locate the speaker (indicated in orange) and the microphone (indicated in yellow).

Step 14

To remove the microphone, locate the two small tabs on either side of it. Use the pointed end of the spudger to lift one of these tabs. This should lift the microphone out of the casing.

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Step 15
The design of the speaker includes several cavities. To remove the speaker, slide the pointed end of the spudger into one of the cavities and under the frame of the speaker. This should pop it out of casing.
To reassemble your device, follow these instructions in reverse order.
This document was last generated on Feb 12, 2011.

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