Alcatel-Lucent OmniPCX Enterprise Communication Server
Alcatel-Lucent IP Touch 4068 Phone Alcatel-Lucent IP Touch 4038 Phone Alcatel-Lucent 4039 Digital Phone

User manual

Introduction
Thank you for choosing a telephone from the Alcatel-Lucent IP Touch 4038/4068 & 4039 Digital Phone range manufactured by Alcatel-Lucent. Your IP Touch & Digital Phone terminal has a new ergonomic layout for more effective communication. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program your telephone. a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section, communication is even more convenient using the audio keys (loudspeaker, handsfree), the convenient alphabetic keypad, to call your parties by name.

How to use this guide

Actions
Lift the receiver. Hang up.

Keypad

Numeric keypad. Alphabetic keypad.
Specific key on numeric keypad.

Navigator

Move the navigation key up, down, to the left or to the right. To go back one level (press and release) or to return to the welcome page (press and hold) ; during a call, can be used to access the different pages (Menu, Main, etc.) and to return to the telephone screens.

Display and display keys

Smith John

Audio keys

Speaker, Handsfree. Adjustment reduce. Adjustment increase.
Partial view of display. Display key.
Programmable keys and icons
Line key. Icon corresponding to key.

Other fixed keys

Hold and Transfer keys. MENU key. Voice mail access key.

Other symbols used

Means that the feature is accessible from the Menu page.

pers. Main

Means that the feature is accessible from the Main page. Means that the feature is accessible from the Info page. Means that the feature is subject to programming. If necessary, contact your installer.
Means that the feature can be accessed by pressing a programmed key - see Program the keys for the Main page or the add-on module. These symbols may be supplemented by small icons or text.

Contents

Getting to know your telephone. p. 6 1. Description of the screens and Bluetooth handset. p. 7
1.1 1.2 1.3 1.4 Welcome screens. Call management screen. Application screen. IP Touch Bluetooth Wireless handset. p. 7 p. 8 p. 8 p. 9
Managing your charges. p. 23
6.1 6.2 Charging your calls directly to business accounts. p. 23 Finding out the cost of an outside call made for an internal user from your terminal. p. 23
Programming your telephone. p. 24
7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 7.19 7.20 7.21 7.22 7.23 7.24 Initializing your voice mailbox. Customizing your voice greeting. Modify the password for your phone set. Modify the password for your voice mailbox. Adjusting the audio features. Adjusting screen brightness. Selecting the welcome page. Selecting language. Program the keys for the Main page or the add-on module. Erase a programmed key. Programming an appointment reminder. Identifying the terminal you are on. Lock / unlock your telephone. Configuring the audio jack of your telephone. Call the associated set. Forward your calls to the associated number. Modify the associated number. The Tandem configuration. Create, modify or consult your intercom list (max. 10 numbers). Installing a Bluetooth Wireless Technology handset (matching). Use of the Bluetooth handset. Installing a Bluetooth Wireless Technology headset (matching). Using a Bluetooth Wireless Technology headset. Deleting an accessory (headset, handset, etc.): Bluetooth Wireless Technology. p. 24 p. 24 p. 24 p. 24 p. 25 p. 25 p. 25 p. 26 p. 26 p. 26 p. 26 p. 27 p. 27 p. 27 p. 27 p. 27 p. 28 p. 28 p. 28 p. 28 p. 28 p. 29 p. 29 p. 29

Writing accented or special characters with the phone keyboard

Compliance

Keeping in touch. p. 20
5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 Diverting calls to another number (immediate forwarding). Forwarding your calls to your voice message service. When you return, review your recorded messages. Diverting calls to your pager. Forwarding your calls from the receiving terminal (Follow me). Applying a selective forwarding. Cancelling all forwardings. Cancelling a specific forwarding. Diverting calls when your line is busy (forward if busy). Do not disturb. Leaving a recorded message for internal callers. Consulting written messages. p. 20 p. 20 p. 20 p. 20 p. 20 p. 20 p. 21 p. 21 p. 21 p. 21 p. 21 p. 22
Getting to know your telephone
Receiver (possibility of a wireless handset - Bluetooth - Alcatel-Lucent IP Touch 4068 Phone only)

Display and display keys

Contains several lines and pages providing information on calls and the features accessible via the 10 keys associated with the words on the screen. Forward icon: pressing the key next to this icon allows you to program or change the forward feature. Receiver connected. Silent mode enabled. Appointment programmed. Telephone locked.
Adjust the tilt of the screen
Green flashing: arrival of an internal call Orange flashing: arrival of an external call Red flashing: priority or alarm call
Display keys: pressing a display key activates the feature shown associated with it on the screen.

Navigation

OK key: used to validate your choices and options while programming or configuring.
Left-right navigator: used to move from one page to another.
Up-down navigator: used to scroll through the content of a page. Back/Exit key: to return to previous menu (short press) or return to first screen (long press); during a call, provides access to welcome screens (Menu, Info,.) and to return to the call icon screens.

Welcome screens

Menu page: contains all features and applications accessible via the keys associated with the words on the screen. Main page: contains call line keys (allowing supervision of calls) and programmable call keys. Info page: contains information on the telephone and the status of its features: name, telephone number, number of messages, activation of forwar feature, appointment reminder, etc.
Socket for connecting headphones or a handsfree/speaker unit

Alphabetic keypad

Call display
Incoming call. Call in progress or outgoing call.

Audio keys

END key: to terminate a call. Handsfree/Speaker Key:t o make or answer a call without lifting the receiver. Lit in handsfree mode or headset mode (short press). Flashing in speaker mode (long press). Intercom/Mute key: During a call : press this key so that your party cannot hear you. Terminal idle : press this key so that you can automatically answer a call without lifting the receiver. To adjust the speaker or receiver volume up or down

Call on hold.

If you get two calls at the same time, you can switch from one call to the other by pressing the display key associated with each call.
Left-right navigator: used to check calls.

Extension unit

Feature keys and programmable keys
Guide key: used to obtain information on features of the 'menu' page and to program key of the 'main' page.
An extension unit can be fitted to your telephone. This provides additional keys which can be configured as feature keys, line keys, call keys etc. To affix labels: push the holding strip of the unit backwards to you and lift it. Install the label under the keypad, in the housing designed for, and place the keypad back into position.
Messaging key to access various mail services : if the key flashes, a new voice message or a new text message has been received. 'Redial' key: to access the 'Redial' feature.
Hold: the call is placed on hold. Transfer: transfer the call to another number.
Description of the screens and Bluetooth handset
Main page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the speed dial keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key.
Tue 16 jan 2004 Menu Main Info Anne Pascal

Time and status icon

Menu page:

Main page:

Info page:
Tue 16 jan 2004 Menu Settings Main Info Lock
Call forwarding icon: Stationary: no forwarding activated. Rotating: forwarding activated - blue: immediate forwarding - orange: forwarding if busy or absent Displays the content of the page selected Info page: contains information on the telephone and the status of its features: name, telephone number, number of messages, activation of forwar feature, appointment reminder, etc.
Scroll bar: shows the position on a page

Appointment

Tue 16 jan 2004 Menu Name: Anne Number: 77942 Main Info
Menu page: contains all features and applications accessible via the keys associated with the words on the screen. From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone features such as calling back one of the last 10 numbers or intercepting calls. Left-right navigator: used to move from one page to another.

Using your telephone

Making a call

Answering a call

Paul is calling
dial the number for your call

lift the receiver

number required
lift the receiver (IP Touch Bluetooth Wireless handset Alcatel-Lucent IP Touch 4068 Phone)

handsfree

press the key next to the 'incoming call' icon

dial by name

Using the telephone in 'Hands free' mode

Handsfree

programmable line key

Terminal idle:

Paul 00:23'
you are in handsfree mode
you are on a call with the destination number
To make an external call, dial the outside line access code (9) before dialing your party's number. The digit 9 is the default code for an outside line.

press and release

Call in progress:

terminate your call

For the attendant, dial '0' (by default).
If the internal or outside number does not reply:

StSpkr announ.

Call back

Text mail

During a call, you can lift the receiver without terminating the call.
broadcast a message on the loudspeaker of the free terminal
request callback to a busy terminal

send a written message

send a voice message

go to next screen

Activating the loudspeaker during a call (receiver lifted) - Speaker.
Make calls via your programmed call keys
the loudspeaker key flashes

Main PERS.

activate loudspeaker (long press)

access the 'Main' page

select the party you want to call from the programmed call keys

call the selected party

Calling from the common directory

The key is no longer lit

Your terminal has access to a common directory of outside numbers.

adjust volume (9 levels)

deactivate loudspeaker (long press)
press and release the loudspeaker key to switch to handsfree mode (light steady).

directory number

Redial
Calling your party by name (company directory)

last number redial

Display of all the parties meeting the search criteria

'Redial' key

enter the name or initials or the surname and first name of your party
select the type of search you want (last name, last name and first name* or initials*)

reach the 'Menu' page

Callback an unanswered call
Call back the last caller

Callback last caller

display the previous and next names
press the key associated with the party to call

modify the search

No answer

Last caller:

*Name must be entered in format name/space/first name. This key is used to display the entire name when it is truncated.
call back the last caller

List of last callers:

unreplied internal calls

unreplied external calls

Sending DTMF signals

Recall

Even if your system is not touchtone by default, during a call you sometimes have to send DTMF signals, to a voice server, an automated attendant or a remotely consulted answering machine.

Send DTMF

select a name or a number Erase the list of unanswered calls

to activate

The feature is automatically cancelled when you hang up.
Mute, so that your party cannot hear you
Requesting automatic callback if internal number is busy
You can hear your party but he/she cannot hear you: The terminal:

Internal number is busy

callback request acknowledged

The key lights up

Answering an internal call in intercom mode
You are on a call with the destination number

disable microphone

You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in handsfree mode. The screen shows the callers identity.
To activate - Terminal idle:
corresponding LED lights up

resume the call

The Bluetooth receiver (Alcatel-Lucent IP Touch 4068 Phone):
When your caller hangs up, intercom mode remains active.
To deactivate - Terminal idle:
press the handset volume/mute key (press and hold)
The corresponding LED goes out

During a call

Making a second call during a call
Answering a second call during a call
During a call, you can call a second person (consultation call):
A second party is trying to call you:

menu Paul main info

the first call is placed on hold

Answer displayed call:

name or no. of the caller displayed for 3 seconds

John 00:23

name of number of second party second party Other methods for calling a second party

Take call

Dial the number for your call. Name of second party. - To access the 'Redial' feature (press and hold). - Call back one of the last 10 numbers dialed (short press). Programmable line key.
line key for which the first call is placed on icon is flashing hold To return to your first caller and end the call in progress

Paul In conversation

key associated with the 'incoming call' icon
To cancel your second call and recover the first:

Cons call off

Switching between calls (Broker call)
During a call, a second call is put on hold. To alternate between calls:
If you make an error, hang up: your telephone will ring and you will recover your first call.

Paul 00:52

place your first party on hold

Transferring a call

Talk simultaneously to more than 2 partys
To transfer your call to another number:

transfer

You are in a conference call with 2 partys. To add another party to the conference:
Paul John Call back 00:23

press 'Transfer' key

dial the number to be called
press to perform the transfer

Insert

main 4

partys name or number

Transfer between two outside calls may not be possible, depending on system configuration.
Three-way conference with internal and/or external parties (conference)

Casual conference

During a 3-way conference, you can add up to three additional participants.
During a call, to establish a three-way conference:
You are in a 3-way conference

your party answers

code for Conference feature

number of second party

press to establish the three-way conference
Cancel conference and return to first correspondant (if conference is active):

End conference

Hang up on all correspondant (if conference is active):
Placing a call on hold (HOLD)

Private hold:

During a call, you may place the call on hold and recover it later, on the same telephone
After the conference, to leave your two parties talking together:

Transfer

you are on a call with the destination number Press 'Hold' to recover the call on hold:
your call is placed on hold

Common hold:

to recover your call on any telephone in your system.
If the parked call is not recovered within a preset time (1 min 30 by default), it is either transferred to the attendant or it rings back the extension that parked the call, depending on system configuration.

On hold

Recover the call on hold from any telephone:
Barge-in/Intrusion into an internal call
Your partys line is busy. If the number is not protected and if authorized, you can intrude into the call:

Barge In

same key to exit Protection against Barge-in/intrusion:

Intrusion protection

Parking a call

Park/retrieve call

You can park a call and retrieve it on another extension:

Temporary exit from your hunt group:

Exit station hunt group

Calling an internal party on his/her pager
The number called does not answer and you know that the person called has a pager:

Paging

Additional services

Exit hunt group

number called
your group number Return into your group:

Enter station hunt group

paging in progress is displayed
Your party can answer from any telephone in the system.

Enter hunt grp

Answering a call on your pager

Paging answer

A call on your pager can be answered from any telephone within the system.

your group number

Belonging to a group does not affect the handling of speed dials. A specific telephone within a group can always be called by using its own number.

your pager beeps

your extension number
The 27 standard messages are shown below:
Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the assistant I will call back at _:_ (*) Use paging Please retrieve your fax Please retrieve your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 27 (*) Meeting on ___ (*); Meeting on ___ at _:_ (*) Out for a while Absent for the rest of the day Absent, back at _:_ (*) Absent, back on ___ at _:_ (*) On vacation, back on ___ (*) External meeting External meeting, back on ___ (*) I am in room nr __ (*) In a meeting - do not disturb At lunch Indisposed Messages to be completed using numeric keypad
Calling a party on his/her loudspeaker
Your internal party does not answer. If authorized, you can remotely activate your partys phone:
your party does not answer
you are connected to the loudspeaker on your partys phone (if he/ she has the handsfree feature)
Sending a copy of a voice message
Sending a written message to an internal party

new voice message

Display shows the number of new and old messages

Consult

New text messa

personal code

enter the first letters of the last name

Forward msg

enter the number of the terminal to receive the message

Predf message

xxx xxx

Spell name

select a predefined message

To complete

Msg to create

send message

select a predefined message to complete

compose a new message

xxxxxx xxx

complete your message

Sending a recorded message to a number/a distribution list

record message

end recording

end of broadcast

Broadcasting a message on the loudspeakers of a station group
A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:
speak, you have 20 seconds
number of broadcast group
The message will only be broadcast on terminals not in use and which have a loudspeaker.

Keeping in touch

Diverting calls to another number (immediate forwarding)
Diverting calls to your pager

Radio paging

The number can be your home, cell or mobile, voice message, or an internal extension (attendant, etc.).
Callers will be able to contact you while you are moving around the company:

Immediate forward

Do not disturb activated
You can make calls, but only the destination number can call you.
Forwarding your calls from the receiving terminal (Follow me)

Remote forward

You wish to receive your calls in your present location: Use the Follow me feature.
Forwarding your calls to your voice message service

Other fwd

Imm fwd to VM
When you return, review your recorded messages
The light indicates that messages have been received.
Display shows name of sender, with date, time and ranking of message
Applying a selective forwarding;
You can forward your primary number and your secondary number or numbers to different sets.

Replay

listen to message

erase message

Forward service

Principal line selection

Secondary line selection

Call sender of message

archive the message

terminate consultation

select the number to forward
number receiving forwarding

enter the name

dial the number of the appointment destination set
The 'Appointment programmed' icon is displayed on the welcome page.
At the programmed time, your telephone rings:
follow informations displayed on the screen

Other possibilities:

If your calls are forwarded to another terminal, the forwarding is not applied to the reminder call.

Modify

modify contents of entry displayed

delete

To cancel your reminder request:

Call the associated set

The 'Appointment programmed' icon disappears from the welcome page.
The number of another set can be associated with your set number (see Modify the associated number). To call it:
Identifying the terminal you are on

Associate servic

The number of your telephone is displayed on the 'Info' page.

Call associate

Access the Info page using the navigator.

start the call

Lock / unlock your telephone
Forward your calls to the associated number
If you have previously defined an associated number, you can forward your calls to this number.
your telephone is locked/unlocked
depending the displayed informations, enter your password or confirm

Overflow to associate

Overflow if bus to associate
Configuring the audio jack of your telephone
for forwarding when you do not answer
By default, the audio jack of your telephone can be used to connect a headset, handsfree kit or loudspeaker.
for immediate forwarding when your line is busy
Deact overflow to associate

Plug jack

Ovflow busy/no to assoc

Headset

for forwarding if you do not answer or if you are busy
to cancel the forwarding to associate function

Hands-free

Speaker
Modify the associated number
Installing a Bluetooth Wireless Technology handset (matching) - Alcatel-Lucent IP Touch 4068 Phone
The associated number can be a phone set number, the voice mail number or the pager number.
Before a Bluetooth headset can be used, it must be correctly matched to the terminal.

My parameters

associated

BlueTooth

acceptance of the programming is displayed

Add device

you will hear a 3 note signal and the LED will flash green and orange alternately

Enter your personal code

enter the new associated number
with the handset turned off, press the 2 Bluetooth handset keys at the same time (long press)
searching for Bluetooth equipment, wait until the detected equipment type and the address is displayed

The Tandem configuration

This configuration lets you group two sets under a single call number. Your set is then the main set and the second set, usually a DECT set, is the secondary set. Each set has its own directory number, but the tandem number is that of the main set. When you receive a call, the two sets ring simultaneously. When one of the sets answers, the other set stops ringing. When all the lines of the main set are busy, the secondary (DECT) set does not ring. The secondary set can still be called by its own number, but in this case, the tandem function will no longer be taken into account. Most of the functions are common to the two sets, for example: forwarding, meet-me reminder, the various messages, etc., while others are specific to each set, for example: individual directory, last number redial, out of service, set padlock, etc. For more information regarding this configuration, contact the person in charge of your installation.
select the relevant equipment
the 3 note audible signal indicates that the handset has been installed correctly (the LED flashes green or orange depending on the battery charge level)
Create, modify or consult your intercom list (max. 10 numbers)

Error messages

Interphone
the Bluetooth handset emits a sequence of 4 beeps
The generation of your station is earlier than the generation of your Bluetooth handset
follow instructions given on display
The station displays an error message indicating an incompatibility between the station and the Bluetooth handset
The generation of your Bluetooth handset is earlier than the generation of your station
Use of the Bluetooth handset (Alcatel-Lucent IP Touch 4068 Phone)
The Bluetooth cordless handset permits the user to answer and converse with complete freedom within a radius of 10 meter from the set. The handset has a LED and two buttons.

Light

Green flashing: normal operation. Green steady: handset charging. Orange flashing: battery charge low or handset outside coverage zone. Orange steady: malfunction.
acknowledgement message and display of the headset icon on the terminal screen

confirm your choice

enter the PIN code of the headset *
Off-hook/On-hook and Volume/Mute keys
Off-hook/On-hook: press this key to take or terminate a call. Volume/Mute: short successive presses to change the handset volume level (3 levels) long press to ensure your correspondent no longer hears you
* Refer to the user documentation supplied with the headset.
Using a Bluetooth Wireless Technology headset Alcatel-Lucent IP Touch 4068 Phone
Refer to the user documentation supplied with the headset.

Once the ACD session is open, the agent can access the ACD application dedicated functions.
Available Agent Unavailable Supervisor LogOff
Close an agent session (LogOff)
WrapUp Queue info Private info

LogOff

the session is closed
Alcatel-Lucent IP Touch 4038/ 4068 & 4039 Digital Phone

Poste superviseur

Supervision or acceptance of an assistance request
The supervisor is an agent who has been assigned additional rights. In particular, he can assist the agents, supervise agent activity, intrude or listen-in discretely on a call.
The supervisor has access to the supervision functions either by accepting an assistance request from an agent or by pressing the 'Help' function key in the 'Perso' page.
A supervisor can also perform the agent function from the same set.
ACD Listening Agent number: Listen Restrictive Cancel Barge In Permanent
enter the identifier number

Listen

By pressing this key, the supervisor starts a discrete listen-in procedure. The supervisor can then listen in on the call between an agent and his party, but cannot participate in the call.

CC 1300 Entry LogOff

This key allows the supervisor to intrude in a communication. This intrusion is signalled to the agent and his party by an audible beep and the supervisor can cut-in on the call at any time. If the agent on-hooks or if the supervisor presses the 'Help' key, only the supervisor and the party will be in communication. The agent is in communication with a party. This function allows the supervisor to talk just with the agent without the party being informed of this intrusion (restrictive).

Queue info Private info

Restrictive

Permanent

The supervisor can view on his display the dynamic states (out of service, ACD calls, private calls, Wrap-up, pause, etc.) and static states (withdrawn, available, Log-Off, etc.) of an agent in real-time.
Pressing this key results in the rejection of an agent assistance request.

Cancel

Processing group- Supervisor entry/withdrawal
Close a supervisor session
The following table describes all the accented or special characters that you can write from your keyboard. The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character. The term 'n/a' in the 'Keyboard' column, shows the characters that can not be typed from your phone.

Character

Keyboard

Keyboard ~! n/a ~$ ~Y n/a ^c ^m ^r ^0 n/a

^2 ^3 n/a n/a ^1 ^f ~? `A A ^A ~A A n/a n/a ~C `E E ^E E `I

I ^I I ~D ~N `O O ^O ~O O n/a `U U ^U U Y `a a ^a ~a a n/a n/a ~c `e e ^e e `i i

^i i ~d ~n `o o ^o ~o o n/a `u u ^u u y y n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a

n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a n/a
Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this users manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. To avoid accidentally damaging the set telephone line connector, make sure you position the cord correctly in the compartment intended for this purpose The ear piece and microphone area of the handset may attract metallic objects that may be dangerous for the ear. The wording is not contractual and may be subject to change. Some functions of your telephone are controlled by a software key and the configuration of the unit. Declaration of compliance We, Alcatel-Lucent Enterprise, declare that the products covered by this user guide are compliant with the primary requirements of the Parliament and Council Directive 1999/5/ CE. A copy of the original of this declaration of compliance can be obtained from your installer. Consumption in standby: 3,5V. Alcatel-Lucent IP Touch 4068 Phone & IP Touch Bluetooth Wireless Handset This device complies with Part 15 of the FCC Rules and with RSS-210 of Industry Canada. Operation is subject to the following two conditions : (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Warning : changes or modifications made to this equipment not expressly approved by Alcatel-Lucent Enterprise may void the FCC authorization to operate this equipment. This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance wit the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a

howtoc

particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try correct the interference by consulting the dealer. This Class B digital apparatus complies with Canadian ICES-003. This device has been designed and manufactured not to exceed the SAR (Specific Absorption Rate) radio frequency power transmission limits established by the different countries concerned. The SAR value measured is equal to 0.0025 W/kg (the globally accepted maximum limit being 1.6 W/kg). Information relative to the environment This symbol indicates that at the end of its life, this product should be subject to special collection and disposal in member countries of the European Union, as well as in Norway and Switzerland. By ensuring this product is disposed of correctly, you will help to conserve natural resources and help prevent potential negative consequences to the environment and human health which could otherwise be caused by inappropriate disposal of this product. For further details about recycling this product, please contact the supplier who sold you the product. Operating conditions Operating temperature range: -5C /45C. Acoustic shock protection The acoustic level of the signal generated by the handset earpiece is less than 130 dBspl for a transient signal (123 dBspl for Australia) and less than 118 dBspl (rms) for a continuous signal (120 dBA for Australia). Directive 2003/10/EC specifying the risks inherent in noise at work The ring contributes towards overall daily noise; at its maximum setting, the level is 105 dBA at 60 cm from terminal. To reduce the level, the following is recommended: - reduce the setting (9 levels of 5 dB) - program a progressive ring.
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of AlcatelLucent. All other trademarks are the property of their respective owners. The information presented is subject to change without notice. Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. Copyright 2008 Alcatel-Lucent. All rights reserved
MU19006USAD-E900ed01-0843

Alcatel OmniPCX Office Alcatel 4038/4039/4068

User manual

Introduction
Thank you for choosing a telephone from the 4038/4039/4068 range manufactured by Alcatel. Your Alcatel 4038/4039/4068 digital terminal has a new ergonomic layout for more effective communication. A large graphic screen, in conjunction with various keys and the navigator, allows you to make calls, configure and program your telephone, a receiver that is pleasant to use: it fits nicely in the hand with a flexible grip section, communication is even more convenient using the audio keys (loudspeaker, hands free), using the convenient alphabetic keypad, you can call your correspondents by name.

How to use this guide

Actions
Lift the receiver. Hang up.

Keypad

Numeric keypad. Alphabetic keypad. Specific key on numeric keypad.

Navigator

Move the navigation key up, down, to the left or to the right. To go back one level (press and release) or to return to the welcome page (press and hold); during a conversation, can be used to access the different pages (Menu, Perso, etc.) and to return to the telephone screens.

Display and display keys

Smith John

Audio keys

Loudspeaker, hands free. Adjustment reduce. Adjustment increase.
Partial view of display. Display key.
Programmable keys and icons
Line key. Icon corresponding to key.

Other fixed keys

Fixed key. MENU key. Voice mail access key.

Other symbols used

Means that the function is accessible from the Menu page. Means that the function is accessible from the Perso page. Means that the function is accessible from the Info page. Means that the function is subject to programming. If necessary, contact your installer. These symbols can be supplemented by small icons or text.

Contents

Getting to know your telephone. p.6 1. Description of the screens. p.7
1.1 1.2 1.3 Welcome screens. p.7 Call management screen. p.8 Application screen. p.8

Keep in touch. p.19

5.1 5.2 5.3 5.4 5.5 5.6 5.7 5.8 5.9 5.10 5.11 5.12 5.13 5.14 5.15 5.16 5.17 Selecting calls to be diverted. Diverting calls to another number (immediate diversion). Diverting your calls to your voice message service. When you return, consult recorded messages. Activate/disable the personal assistant. Personal assistant: reaching you with one number only. Diverting calls to your pager. Forwarding your calls from the receiving terminal (Follow me). Applying a selective diversion. Diverting all group calls. Cancelling all diversions. Cancelling a specific diversion. Diverting calls when your line is busy (divert if busy). Do not disturb. Leaving a recorded message for internal callers. Consulting written messages. Message notification. p.19 p.19 p.19 p.19 p.19 p.20 p.20 p.20 p.20 p.20 p.20 p.20 p.21 p.21 p.21 p.22 p.22
Using your telephone. p.9
2.1 2.2 2.3 2.4 2.5 2.6 2.7 2.8 2.9 2.10 2.11 2.12 2.13 Making a call. Receiving a call. Using the telephone in "Hands free" mode. Activating the loudspeaker during a conversation (receiver lifted). Calling your correspondent by name (company directory). Make calls via your programmed call keys. Calling from the common directory. Filtering calls using the voice mailbox. Redialling. Requesting automatic callback if internal number is busy. Answering an internal call in intercom mode. Sending DTMF signals. Mute, so that your correspondent cannot hear you. p.9 p.9 p.9 p.10 p.10 p.10 p.10 p.10 p.11 p.11 p.11 p.11 p.11
Managing your charges. p.23
6.1 6.2 Charging your calls directly to business accounts. p.23 Finding out the cost of an outside call made for an internal user from your terminal. p.23
During a conversation. p.12
3.1 3.2 3.3 3.4 3.5 3.6 3.7 3.8 3.9 3.10 Making a second call during a conversation. Answering a second call during a conversation. Switching between calls (Broker call). Transferring a call. Three-way conference with internal and/or external correspondents (conference). Placing a call on hold (hold). Placing an outside call on hold (parking). Intrusion into an internal conversation. Store a number. Adjust audio volume. p.12 p.12 p.12 p.13 p.13 p.13 p.14 p.14 p.14 p.14

Programming your telephone. p.24
7.1 7.2 7.3 7.4 7.5 7.6 7.7 7.8 7.9 7.10 7.11 7.12 7.13 7.14 7.15 7.16 7.17 7.18 Initializing your voice mailbox. Customising your voice greeting. Modifying your personal code. Configuring the telephone ringer. Adjusting screen brightness. Selecting the welcome page. Selecting language. Programming direct call keys. Programming direct call keys. Programming an appointment reminder. Identify the terminal you are on. Broadcasting background music on your loudspeaker. Lock / unlock your telephone. Configuring the audio jack of your telephone. Activating/deactivating "forced headset" mode. Installing a Bluetooth Wireless Technology headset (matching). Using a Bluetooth Wireless Technology headset. Removing a Bluetooth Wireless Technology headset. p.24 p.24 p.24 p.24 p.25 p.25 p.25 p.25 p.25 p.26 p.26 p.26 p.26 p.27 p.27 p.27 p.27 p.27

Sharing. p.15

4.1 4.2 4.3 4.4 4.5 4.6 4.7 4.8 4.9 4.10 4.11 4.12 4.13 Receiving supervised call ringing. Answering the general bell. Manager/secretary filtering. Call pick-up. Answering briefly in place of the operator. Hunting groups. Calling an internal correspondent on his/her pager. Answering a call on your pager. Calling a correspondent on his/her loudspeaker. Sending a written message to an internal correspondent. Send a voice message copy. Sending a recorded message to a number / a distribution list. Broadcasting a message on the loudspeakers of a station group. p.15 p.15 p.15 p.15 p.16 p.16 p.16 p.16 p.16 p.17 p.17 p.18 p.18
Guarantee and clauses. p.28
Getting to know your telephone

Telephone

Display and display keys
Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen. Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. Headset connected. Silent mode activated. Appointment programmed. Telephone locked.

Indicator light

Adjust the tilt of the screen

Handset

Flashing green: incoming call. Flashing red: alarm.
Display keys: pressing a display key activates the function shown associated with it on the screen.

Navigation

OK key: used to validate your choices and options while programming or configuring.

Messaging key to access various mail services: if the key flashes, a new voice message or a new text message has been received. 'Redial' key: to access the 'Redial' function.
Programmable key (F1 and F2 keys): lit when the function associated with the key is activated.
Description of the screens
Perso page: contains call line keys (allowing supervision of calls) and programmable call keys. The up-down navigator is used to access all the direct call keys (apart from those displayed by default). Direct call keys are programmed or modified via the Information key.

Menu page

Perso page

Info page

Time and status icon Date Call forwarding icon: Stationary: no forwarding activated. Rotating: forwarding activated Scroll bar: shows the position on a page Displays the content of the page selected Info page: contains information on the telephone and the status of its functions: name, telephone number, number of messages, activation of transfer function, appointment reminder, etc.
Menu page: contains all functions and applications accessible via the keys associated with the words on the screen. From this page, it is possible to adjust the ringer volume and screen brightness, program the time of an appointment, lock the terminal, define the default page displayed, configure voice mail, and access telephone functions such as calling back one of the last 10 numbers or intercepting calls.
Up-down navigator: used to scroll through the content of a page.

Call management screen

Application screen

Incoming call icon

Time and status icon

Application name

Call holding icon

Call in progress icon

Application screen Events screen
Pop-up display of functions accessible while the call is taking place
Incoming call presentation screen. This screen is temporarily displayed when a call arrives and shows the name and/or number of the caller.
Each tab corresponds to a call, the status of which is symbolized by its icon (in progress, held, arrival of new call). When a call is in progress, use the left-right navigator to look at held or incoming calls.

Application screen: displays information relevant to programming or configuring the telephone. Events screen: displays events connected to the programming or configuration operations in progress, confirmation, rejection, error, etc.
Use the up-down navigator to display the functions accessible. These functions (transfer, conference, etc.) are directly related to the status of the call consulted. For example, the transfer function will not be available between a call in progress or a held call and an incoming call. Back/Exit key: used to switch from a telephone screen to an application screen. For example, can be used while a call is in progress to look up a number, program an appointment reminder, etc. Calls can also be managed from the Perso page. While the call is in progress, press the Back/Exit key and display the Perso page. Calls in progress or waiting are displayed on the different line keys. It is then possible to converse with the caller of your choice by pressing the key associated with him.

Using your telephone

Making a call

Receiving a call

Paul is calling
dial directly the number for your call

lift the receiver

number required

hands free

press the key next to the 'Incoming call' icon
Using the telephone in 'Hands free' mode

programmed line key

correspondents name

Terminal idle:

you are in hands free mode

Paul in conversation

during a conversation
To make an external call, dial the outside line access code before dialling your correspondent's number. 9 is the default code for an outside line.

press and release

Call in progress:

terminate your call

For the operator, dial '0' (by default).
If the internal or outside number does not reply:
During a conversation, you can lift the receiver without terminating the call.

Interphony

Call back
broadcast a message on the loudspeaker of the free terminal
request callback to a busy terminal

send a written message

go to next screen
Activating the loudspeaker during a conversation (receiver lifted) Loudspeaker
Make calls via your programmed call keys
the loudspeaker key flashes
activate loudspeaker (long press)

access the 'Perso' page

find the correspondent you want to call from the programmed call keys
call the chosen correspondent

The key is no longer lit

adjust volume (7 levels)
deactivate loudspeaker (long press)
Calling from the common directory
Your terminal has access to a common directory of outside numbers.
press and release the loudspeaker key to switch to hands free mode (light steady).

directory number

Calling your correspondent by name (company directory)
proposes a name followed by a corresponding telephone number and sequence number in list
Dial by name Paul 001/003
Filtering calls using the voice mailbox
This service lets you filter incoming calls to your voice mailbox. When your caller leaves his message you can choose to communicate with him.
first letters of your correspondents name If name is OK:
Activating call screening :

make the call

If name is not OK:

1stname

enter your personal 'Voice mailbox password screening' programmed key When you receive a call :
same key to stop listening and deactivate the screening
erase last letter entered

Paul is screened

you hear the message left by your caller

extend search in list

show next name
name or number of the caller
hands free to take the call

show previous name

return to main menu

to stop listening only

When your caller hangs up, intercom mode remains active.

Redialling

Redialling the last number dialled (redial):
To deactivate - Terminal idle:
The corresponding LED goes out

last number redial

'redial' key (short press)
Call back on the last 10 number dialled:

Sending DTMF signals

During a conversation you sometimes have to send DTMF signals, such as with a voice server, an automated attendant or a remotely consulted answering machine.

Rediallist

MFcode
'redial' key (long press)

reach the 'Menu' page

to activate
The function is automatically cancelled when you hang up.
select the No. in the last ten issued

call required number

Requesting automatic callback if internal number is busy
Mute, so that your correspondent cannot hear you
You can hear your correspondent but he/she cannot hear you:

internal number busy

Callback
callback request acknowledged

The key lights up

Cancelling callback request:
cancellation of callback request acknowledged

disable microphone

Answering an internal call in intercom mode

resume the conversation

You can answer without lifting the receiver. When you receive an internal call, your telephone rings and you are connected directly in hands free mode. The screen shows the callers identity.
To activate - Terminal idle:
corresponding LED lights up

During a conversation

Making a second call during a conversation
Answering a second call during a conversation
A second correspondent is trying to call you:

New call

number of second correspondent

Answer call displayed

John in conversation
name or no. of the caller displayed for 3 seconds

Indiv.rep.

to call a number in the select the no. in the directory last ten issued if your telephone allows this operation Other methods for calling a second correspondent
the first call is on hold

Answer

the first call is on hold line key for which icon is flashing To return to your first caller and end the conversation in progress
Dial directly the number for your call. Name of second correspondent. - To access the 'Redial' function (short press). - Call back on the last 10 number dialled (press and hold). Programmed line key.
key associated with the 'Incoming call' icon
To cancel your second call and recover the first:
Switching between calls (Broker call)
During a conversation, a second call is on hold. To accept the second call:
key associated with the 'incoming call' icon
If you make an error, hang up: your telephone will ring and you will recover your first call.
your first call is placed on hold
After the conference, to leave your two correspondents talking together:

Conference

Transferring a call

Transfer

To transfer your call to another number:

cancel the conference

during a no. of the 2nd conversation terminal If the number receiving the transfer answers:
Placing a call on hold (hold)

Exclusive hold:

During a conversation, you wish to place the call on hold and recover it later, on the same telephone.

Paul on hold

You can also transfer your call immediately, without waiting for the number to answer, using either of the two methods described above.
during a conversation Recover the call on hold:

your call is placed on hold
Transfer between two outside calls is not generally possible (depends on country concerned and system configuration).
Three-way conference with internal and/or external correspondents (conference)
key associated with the 'Incoming call' icon Common hold: (subject to programming)
To recover your call on any telephone in your system.
During a conversation, a second call is on hold:
select the 'conference' function
Cancel conference and return to first correspondent (if conference is active):
Recover the call on hold from any telephone:
Hang up on all correspondent (if conference is active):
Placing an outside call on hold (parking)

Store a number

You can place an outside call on hold and recover the call on another telephone:

Parkcall

During a call, to save the number onto a call key:

Savetorep

during a conversation To recover the parked call:

Pickup

----------

Unparkcall

number of telephone from which call was parked
If the parked call is not recovered within a preset time (default value 1 min 30), it is transferred to the operator.
press a call key on the Perso page
enter the name of your correspondent

Adjust audio volume

During a call, to adjust the volume level of the loudspeaker or receiver:
Intrusion into an internal conversation
Your correspondents line is busy. If the number is not protected and if authorised, you can intrude into the call:

adjust audio volume

Intrusion
same key to exit Protection against intrusion:
'Protection of a call' programmed key

enter the number

Protection is cancelled when you hang up.

Sharing

Receiving supervised call ringing

Call pick-up

To receive the special ringing for calls to another number:
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
If the telephone ringing is in your own pick-up group:

Supervised call ringing programmed key

same key to cancel

'Group call pick-up' programmed key If the telephone ringing is not in your pick-up group:
Answering the general bell
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:

Generalbell

number of telephone ringing
Manager/secretary filtering
'Telephone call pick-up' programmed key
System configuration allows manager/secretary groups to be formed, so that the managers calls can be directed to one or more secretaries.
From the managers or secretarys telephone:
incoming calls are filtered by a chosen person (secretary, etc.)
The system can be configured to prevent call pick-up on certain telephones.

Filter programmed key

Filtering is indicated on the managers telephone by the icon corresponding to the filtering programmed key.
Answering briefly in place of the operator
Calling an internal correspondent on his/her pager
Outside calls to the operator will ring on your telephone and you can answer the call:
The number called does not answer and you know that the person called has a pager:
your telephone will ring at the same time as the switchboard

Paul is alerted

Operator help programmed key Calls to the switchboard:
calls to the switchboard will ring on your telephone
your correspondent does not reply

'Page' programmed key

paging in progress is displayed
Operator help programmed key
Your correspondent can answer from any telephone in the system.

Hunting groups

Hunting group call:
Certain numbers can form a hunting group and can be called by dialling the group number.
Answering a call on your pager
A call on your pager can be answered from any telephone within the system.
no. of group to be called Temporary exit from your hunting group / Return into your group:

your pager beeps

'Answer page' programmed key

your group number

'Exit group' programmed key

Calling a correspondent on his/her loudspeaker
Your internal correspondent does not answer. If authorised, you can remotely activate your correspondents phone:
Belonging to a group does not affect the management of direct calls. A specific telephone within a group can always be called by using its own number.
you are connected to the loudspeaker on your correspondents phone (if he/she has the hands free function)
Sending a written message to an internal correspondent
Send a voice message copy
display number of new and old messages

Consult

number to be called Predefined message
Text Mail Call me back 01/27
enter the first letters of the name

personal code

Sendcopy

Gotomessage

first message in list (27)
select the message to be sent
enter the no. of the message to be sent (01 to 27)

apply your choice

select message to copy by consecutive presses

Sendmessage

number to be called

Language

Record

send message

change language of message Personal message

Create

record a comment*

* To record a comment:

Voice mail Ready to record

Voice mail recording

start recording the comment
apply your choice create a temporary personal message (alphabetic keypad) The 27 standard messages are shown below:
Call me back Call me back tomorrow Call me back at _:_ (*) Call back _____ (*) Call the attendant Call the secretary I will call back at _:_ (*) Use paging Please fetch your fax Please fetch your mail Please cancel your forwarding Visitors are waiting You are expected at reception Meeting at _:_ (*) 27 (*) Meeting on ___ (*) Meeting on ___ at _:_ (*) Out for a while Absent for the rest of the day Absent, back at _:_ (*) Absent, back on ___ at _:_ (*) On vacation, back on ___ (*) External meeting External meeting, back on ___ (*) I am in room nr __ (*) In a meeting - do not disturb At lunch Indisposed Messages to be completed using numeric keypad

recording

Listen

end of recording

replay comment

re-record a comment

Sending a recorded message to a number / a distribution list
correspondents no. or list no. (00 to 50)
correspondents name or list name (00 to 50)

other correspondents if necessary

start message recording

replay message

re-record a message

Broadcasting a message on the loudspeakers of a station group
A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group:
speak, you have 20 seconds
number of broadcast group
The message will only be broadcast on terminals not in use and which have a loudspeaker.

Keep in touch

Selecting calls to be diverted
Diverting your calls to your voice message service
When a diversion is applied, you can select the types of call to be diverted: outside, internal, all.

ImmediateVM

Ext/Int

Forward Div: Ext/Loc

diversion is acknowledged
select the type of Out/Int call
type of call diverted is displayed

Choice

Perso Assist:OFF Div: Ext / Loc
When you return, consult recorded messages
The light indicates that messages have been received.
if the type of call is not appropriate
Perso Assist:OFF Div: Local

all calls

Perso Assist:OFF

Div: External

internal or outside calls
display name of sender, with date, time and ranking of message
Diverting calls to another number (immediate diversion)

select message

The number can be your home, portable or car phone, voice message or an internal extension (operator, etc.).

Immediate

listen to message

erase message

call back sender of message

copy message

Activate/disable the personal assistant
You can make calls, but only the destination number can call you.

Settings

Assistant

Settings Assistant : OFF

ON/OFF

Settings Assistant : ON

Personal assistant: reaching you with one number only
Applying a selective diversion
You can selectively divert calls, according to the callers identity:

InternalNr

select type of diversion

ExternalNr

MobileNr
'Selective diversion' programmed key
dial number of a colleague or your secretary

Operator

dial an outside line number
dial number of your mobile or DECT
Diverting all group calls
You can divert all your group calls to another internal number:
activate/deactivate transfer to operator
Diverting calls to your pager
'Divert group calls' programmed key
number receiving diversion
Callers will thus be able to contact you while you are moving around the company:
Cancelling all diversions

Topaging

Cancelfwd.
'Divert to pager' programmed key

enter number for correspondent
Finding out the cost of an outside call made for an internal user from your terminal
the call is placed on hold
during an internal conversation
programmed key 'Meter Total Recall'

outside number called

transfer call to your correspondent on hold
Programming your telephone
Initializing your voice mailbox

old code (4 digits)

light flashes enter your personal code then record your name according to voice guide instructions

new code (4 digits)

As long as your voice mailbox has not been initialized, personal code is 1515.
Your personal code is used to access your voice mailbox and to lock your telephone.
Configuring the telephone ringer
Customising your voice greeting

My Phone

Ringing
You can replace the greeting message by a personal message

Persmessage

Mailbox

Choose the tune.

Melody
select the melody of your choice (16 tunes)
Adjusting the ringer volume.

to start recording

Default

Volume

to pause recording
to return to the default message
select the volume of your choice (12 levels)
Activate/deactivate silent mode.
Modifying your personal code

Silent

My options

Password

Activate/disable meeting mode (progressive ringing).

to deactivate

Progressive
Activate/deactivate discreet ring mode.

Selecting language

Adjust ringer volume while a call arrives.

your telephone rings

adjusting the ringer volume
select the language of your choice
Adjusting screen brightness Alcatel 4038/4039
Programming direct call keys (Perso page:)

Contrast

Screen

enter the name

increase or reduce the brightness of the screen or keys (of the extension unit) by pressing consecutively on the corresponding keys
Selecting the welcome page
Programming direct call keys (F1 and F2 keys)
This function is used to choose the page displayed by default on the telephone.

Homepage

press a programmable key (F1 or F2)
select the default page (consecutive presses)
Programming an appointment reminder
Identify the terminal you are on
You can define the time of a temporary reminder (one in 24 hours) or a permanent reminder (every day at the same time).
The number of your telephone is displayed on the 'Info' page.
Access the Info page using the navigator.

Appointment

select the type of appointment (temporary or permanent)

Broadcasting background music on your loudspeaker
You can broadcast background music on the loudspeaker of your telephone (depending on configuration):
apply the appointment time At the programmed time, your telephone rings:
enter time of appointment
when telephone is not in use, background music is played

(Long press)

same key to cancel (Long press)
If you are in conversation, the display flashes and an audio tone is generated. After three calls without reply, a temporary request is cancelled but a permanent request remains in memory. If your calls are diverted to another terminal, the diversion is not applied to the reminder call.
The music stops when a call is made or received and starts again when you hang up.
To cancel your reminder request:
Lock / unlock your telephone
your telephone is locked/unlocked
depending the displayed informations, enter your password or confirm
Configuring the audio jack of your telephone
acknowledgement message and display of the headset icon on the terminal screen
By default, the audio jack of your telephone can be used to connect a headset, hands free kit or loudspeaker.
enter the PIN code of the headset *
* Refer to the user documentation supplied with the headset.

Headset

Using a Bluetooth Wireless Technology headset - Alcatel 4068

Handsfree

Loudspeaker
Refer to the user documentation supplied with the headset.
Removing a Bluetooth Wireless Technology headset - Alcatel 4068
Activating/deactivating 'forced headset' mode
'Forced headset' mode must be activated as soon as a headset is installed instead of the receiver.

Bluetooth

ForcedHead

Mydevices

display of the different equipment matched
select the equipment to be removed

Delete

activating/deactivating 'forced headset' mode
Installing a Bluetooth Wireless Technology headset (matching) - Alcatel 4068
message acknowledging the equipment has been removed
Before a Bluetooth headset can be used, it must be correctly matched to the terminal. Before performing the matching operation, the headset must be in detectable mode*.

Adddevices

Searches for Bluetooth equipment; wait until the type of equipment detected and the address is displayed
select the relevant equipment

Guarantee and clauses

Independently of the legal warranty that covers this appliance, it is guaranteed for 1 year, parts and labour, counting from the date indicated on your invoice. The invoice will be demanded if making a claim under the warranty. The warranty does not however apply in the following cases: in the event of use that does not comply with the instructions given in this users manual, faults or damage caused by natural wear, damage resulting from a cause external to the appliance (e.g. impact, fall, exposure to dampness, etc.), noncompliant installation or modifications or repairs carried out by people who are not approved by the manufacturer or retailer. Warning: never place your telephone in contact with water. To clean your telephone, you may however use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic parts of your telephone. Never spray it with cleaning products. Earpiece may retain magnetic objects. The wording is not contractual and may be subject to change. Some functions of your telephone are controlled by a software key and the configuration of the unit. Declaration of compliance EC: We, Alcatel Business Systems, hereby declare that we assume the Alcatel 4038/4039/ 4068 product to be compliant with the essential requirements of Directive 1999/5/CE of the European Parliament and Council. A copy of the original of this declaration of compliance can be obtained from your installer. Alcatel 4068 This apparatus makes use of a frequency spectrum, which use is not harmonized throughout the countries of the EC. The frequency spectrum may be shared with other applications and its operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The device is designed and manufactured not to exceed the emission limits for exposure to radio frequency energy in SAR (Specific Absorption Rate) set by the concerned countries (Federal Communications Commission for the United-States). Alcatel Business Systems, in keeping with its policy of constant product improvement for the customer, reserves the right to modify product specifications without prior notice. Copyright Alcatel Business Systems. 2004. All rights reserved.

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MU19001BSAB-O400ed01-0705