Yahoo! Messenger for BlackBerry Smartphones

User Guide

Version: 2.5
SWDT396851-560996-0512083915-001

Contents

Basics....... About Yahoo! Messenger for BlackBerry smartphones..... Sign in to Yahoo! Messenger for BlackBerry smartphones..... Change your nickname or display picture...... About sound profiles...... Find more troubleshooting information..... Availability....... About your status...... Change your status...... Add a status message....... Create a custom status...... Show when you are on a call...... Appear offline to a contact...... Receive notification when a contact is online..... Contacts...... Add a contact....... View a contact's information...... Link a contact with a contact in the Contacts application..... Rename a contact...... Delete a contact...... Ignore a user...... View ignored users...... Organize offline contacts..... A contact no longer appears in my contact list..... Contact groups....... Add a contact group...... Move a contact to a different contact group...... Rename a contact group..... Delete a contact group...... Conversations....... Send a message...... Send a message to a user that is not in your contact list..... Add an emoticon...... Send a file to a contact...... Start a conference....... View a list of conference participants..... 12 12
Email a conversation...... Copy a conversation...... Clear a conversation...... Switch conversations...... End a conversation...... Stop receiving messages from users that are not in your contact list.... Prevent conversations from appearing in the messages application..... Stop grouping messages in conversations...... I am not receiving notification for incoming messages.... Text sometimes changes after I type it..... Conversation history...... Turn on conversation history...... View the conversation history for a contact..... Search for text in a conversation history..... Delete a conversation history...... Provide feedback...... IT policy rules...... Legal notice.......

Basics

About Yahoo! Messenger for BlackBerry smartphones
You can use Yahoo! Messenger for BlackBerry smartphones to chat with other Yahoo! Messenger users from your smartphone. To use Yahoo! Messenger for BlackBerry smartphones, you must have a Yahoo! ID. To get a Yahoo! ID, visit edit.yahoo.com/config/eval_register. For more information about Yahoo! Messenger, visit messenger.yahoo.com.
Sign in to Yahoo! Messenger for BlackBerry smartphones
1. On the Home screen or in the application list, click Yahoo! Messenger. 2. Type your Yahoo! ID and password. 3. Click Sign In. To sign out, press the Menu key > Sign Out.
Change your nickname or display picture
1. On the contact list screen, press the Menu key > My Details. To change your nickname, type a name. To change your display picture, press the Menu key > Change Display Image. Click a picture. If necessary, center the picture in the box. Press the Menu key > Crop and Save. 2. Press the Menu key > Save.

About sound profiles

You can set notification options, such as vibrate or tone, for Yahoo! Messenger for BlackBerry smartphones in the sounds application. The Yahoo! Messenger Alert item specifies how you are notified when a contact that you have set an availability notification for becomes available. The Yahoo! Messenger New Message item specifies how you are notified of incoming Yahoo! Messenger messages. Depending on the sound profile that is set in the sounds application on your smartphone, you might not hear the audible notification that you have set for Yahoo! Messenger for BlackBerry smartphones. For more information about sounds, click the Help icon on the Home screen of your BlackBerry smartphone.
Find more troubleshooting information
To troubleshoot an issue and read knowledge base articles, visit the BlackBerry Technical Solution Center at www.blackberry.com/btsc.

Availability

About your status
Your status is made up of a status indicator and a status message. You can create a custom status by typing your own status message and choosing a status indicator.

Change your status

1. On the contact list screen, press the Menu key > My Details. 2. Change the Status field.

Add a status message

1. On the contact list screen, press the Menu key > My Details. 2. Type a status message. 3. Press the Menu key > Save.

Create a custom status

1. 2. 3. 4. On the contact list screen, press the Menu key > My Details. Change the Status field. Click New Status. Type a status message. To change the status indicator that appears beside your status message to busy, select the Show busy icon check box. To add the custom status to the status list, select the Add to status list check box. 5. Click OK.
Show when you are on a call
Depending on your wireless network, this feature might not be supported. 1. On the contact list screen, press the Menu key > My Details. 2. Select the Show When I'm On The Phone check box. 3. Press the Menu key > Save.
To stop showing when you are on a call, clear the Show When I'm On The Phone check box.
Appear offline to a contact
1. 2. 3. 4. On the contact list screen, in a contact group, highlight a contact. Press the Menu key > Appear Offline to. To appear offline to the contact permanently, select the Permanently check box. Click Yes.
To appear online to the contact again, click Appear Online to.
Receive notification when a contact is online
You can receive a message when the contact is online. Depending on the sound profile that is set on your smartphone, you might also receive an audible notification. 1. On the contact list screen, in a contact group, highlight an offline contact. 2. Press the Menu key > Set Alert > OK.

Contacts

Add a contact
When you add a contact, that contact must accept or decline your invitation. 1. On the contact list screen, press the Menu key > Add a Contact. 2. To specify a contact group, change the Group field. 3. Type a user name. 4. Type a message. 5. Click OK. 6. To link the contact with a contact in the contacts application, perform one of the following actions: If the contact is already in the contacts application, click Select Contact. Click a contact. If the contact is not yet in the contacts application, click New Contact. Type the contact information. Press the Menu key > Save.
View a contact's information
1. On the contact list screen, highlight a contact. 2. Press the Menu key > Contact Details.
Link a contact with a contact in the Contacts application
When you link a contact with a contact in the Contacts application, you might be able to perform additional tasks. For example, during a conversation, you might be able to call or send an email message to the contact quickly from the menu. 1. On the contact list screen, in a contact group, highlight a contact. 2. Press the Menu key > Link to BlackBerry Contact. If the contact is already in the Contacts application, click Select Contact. Click a contact. If the contact is not yet in the Contacts application, click New Contact. Type the contact information. Press the Menu key > Save.

Rename a contact

1. 2. 3. 4. On the contact list screen, highlight a contact. Press the Menu key > Contact Details. Type a name. Press the Menu key > Save.

Delete a contact

1. On the contact list screen, in a contact group, highlight a contact. 2. Press the Menu key > Delete Contact > Delete.

Ignore a user

You must delete a user from your contact list before you can ignore the user. When you ignore a user, the user cannot add you. If you ignore a user who has already added you, you appear as offline in that user's contact list. 1. On the contact list screen, press the Menu key > Ignore a User. 2. Type the user name or the email address of the user that you want to ignore. 3. Click OK. To unignore a user, highlight an ignored user. Press the Menu key > Un-ignore.

View ignored users

1. On the contact list screen, press the Menu key > Options. 2. Change the Show Ignored Contacts field to Yes. 3. Press the Menu key > Save.
Organize offline contacts
1. On the contact list screen, press the Menu key > Options. To group offline contacts, change the Show Offline Contacts field to Group. To hide offline contacts, change the Show Offline Contacts field to No. To view offline contacts, change the Show Offline Contacts field to Yes. 2. Press the Menu key > Save.
A contact no longer appears in my contact list
Try performing the following actions: If you have changed options to hide offline contacts, organize offline contacts so that you can view offline contacts.
If you have collapsed the group that the contact is in, expand the group. On the contact list screen, click the group.

Contact groups

Add a contact group
1. On the contact list screen, press the Menu key > Create New Group. 2. Type a name for the contact group. 3. Click OK.
Move a contact to a different contact group
1. On the contact list screen, in a contact group, highlight a contact. 2. Press the Menu key > Move. 3. Click a contact group.

Rename a contact group

1. 2. 3. 4. On the contact list screen, highlight a contact group. Press the Menu key > Rename Group. Type a new name. Click OK.

Delete a contact group

You must move all contacts out of a contact group before you can delete that contact group. 1. On the contact list screen, highlight a contact group. 2. Press the Menu key > Delete Group > Delete.

Conversations

Send a message
1. On the contact list screen, click a contact. 2. Type a message. 3. Press the Enter key.
Send a message to a user that is not in your contact list
1. 2. 3. 4. 5. On the contact list screen, press the Menu key > Send Message To. Type a user name. Click OK. Type a message. Press the Enter key.

Add an emoticon

1. When you are composing a message, press the Menu key > Add Smiley. 2. Click an emoticon.

Send a file to a contact

If your BlackBerry smartphone is associated with an email account that uses a BlackBerry Enterprise Server, you might be able to send files that are stored on your organization's network. For more information about accessing a file from your organization's network, click the Help icon on the Home screen of your BlackBerry smartphone. 1. On the contact list screen, highlight an online contact. 2. Press the Menu key > Send File. To send a picture, click Picture. Click a picture. To send a document, click File. Click a file. To send a voice note, click Voice Note. Record your message. Click Send. To send a contact attachment, click Contact. To send multiple files, click Multiple. Click a file. Click Add another file. Click another file. Click Send.

Start a conference

1. 2. 3. 4. On the contact list screen, in a contact group, highlight an online contact. Press the Menu key > Invite to Conference. In the Message field, type a message. Click OK.
To invite another contact to the conference, press the Menu key > Invite to Conference. Click a contact.
View a list of conference participants
During a conference, press the Menu key > View Participants.

Email a conversation

Depending on your wireless service plan, this feature might not be supported. During a conversation, press the Menu key > Email Conversation.

Copy a conversation

During a conversation, press the Menu key > Copy Conversation.

Clear a conversation

During a conversation, press the Menu key > Clear Conversation.

Switch conversations

1. During a conversation, press the Menu key > Switch Conversation. 2. Click a contact.

End a conversation

During a conversation, press the Menu key > End Conversation.
Stop receiving messages from users that are not in your contact list
1. On the contact list screen, press the Menu key > Options. 2. Change the Ignore Messages From Users Not in Contact List field to Yes. 3. Press the Menu key > Save.
Prevent conversations from appearing in the messages application

1. On the contact list screen, press the Menu key > Options. 2. Change the Show Conversations in Messages Application field to No. 3. Press the Menu key > Save. To view conversations in the messages application again, change the Show Conversations in Messages Application field to Yes.
Stop grouping messages in conversations
In a conversation, by default, consecutive messages that you send or receive are grouped together. 1. On the contact list screen, press the Menu key > Options. 2. Change the Group Sequential Messages in Conversations field to No. 3. Press the Menu key > Save.
I am not receiving notification for incoming messages
In the sounds application, try performing the following actions: Verify that the All Alerts Off sound profile is not selected. Verify that the Volume fields for the Yahoo! Messenger New Message item are not set to Silent. Change the notification options for the Yahoo! Messenger New Message item.
Text sometimes changes after I type it
If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically. To view or change AutoText entries, during a conversation, press the Menu key > Edit AutoText. For more information about AutoText, click the Help icon on the Home screen of your BlackBerry smartphone.

Conversation history

Turn on conversation history
1. On the contact list screen, press the Menu key > Options. 2. Change the Save Message History field to Device or Media Card. 3. Press the Menu key > Save.
View the conversation history for a contact
You can only perform this task if you have previously turned on conversation history. 1. On the contact list screen, highlight a contact. 2. Press the Menu key > View History. 3. Click a conversation history.
Search for text in a conversation history
You can only perform this task if you have previously turned on conversation history. 1. On the contact list screen, highlight a contact. 2. Press the Menu key > View History. 3. Type the text. 4. Click Search. 5. In the search results, click a conversation history.
Delete a conversation history
You can only perform this task if you have previously turned on conversation history. 1. On the contact list screen, highlight a contact. 2. Press the Menu key > View History. 3. Press the Menu key. To delete the conversation history for an individual contact, click Delete Contact's History. To delete the conversation history for all contacts, click Delete Complete History.

Provide feedback

To provide feedback on this deliverable, visit www.blackberry.com/docsfeedback.

IT policy rules

BlackBerry Enterprise Server administrators can use IT policy rules to prevent users from accessing certain applications and features. For more information about IT policy rules, visit http://docs.blackberry.com/en/ to read the BlackBerry Enterprise Server Policy Reference Guide.

Legal notice

2011 Research In Motion Limited. All rights reserved. BlackBerry, RIM, Research In Motion, and related trademarks, names, and logos are the property of Research In Motion Limited and are registered and/or used in the U.S. and countries around the world. Yahoo! is a trademark of Yahoo! Inc. All other brands, product names, company names, trademarks, and service marks are the properties of their respective owners. This documentation including all documentation incorporated by reference herein such as documentation provided or made available at www.blackberry.com/go/docs is provided or made accessible "AS IS" and "AS AVAILABLE" and without condition, endorsement, guarantee, representation, or warranty of any kind by Research In Motion Limited and its affiliated companies ("RIM") and RIM assumes no responsibility for any typographical, technical, or other inaccuracies, errors, or omissions in this documentation. In order to protect RIM proprietary and confidential information and/or trade secrets, this documentation may describe some aspects of RIM technology in generalized terms. RIM reserves the right to periodically change information that is contained in this documentation; however, RIM makes no commitment to provide any such changes, updates, enhancements, or other additions to this documentation to you in a timely manner or at all. This documentation might contain references to third-party sources of information, hardware or software, products or services including components and content such as content protected by copyright and/or third-party web sites (collectively the "Third Party Products and Services"). RIM does not control, and is not responsible for, any Third Party Products and Services including, without limitation the content, accuracy, copyright compliance, compatibility, performance, trustworthiness, legality, decency, links, or any other aspect of Third Party Products and Services. The inclusion of a reference to Third Party Products and Services in this documentation does not imply endorsement by RIM of the Third Party Products and Services or the third party in any way. EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NONINFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO THE DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN, ARE HEREBY EXCLUDED. YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY BY STATE OR PROVINCE. SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES AND CONDITIONS. TO THE EXTENT PERMITTED BY LAW, ANY IMPLIED WARRANTIES OR CONDITIONS RELATING TO THE DOCUMENTATION TO THE EXTENT THEY CANNOT BE EXCLUDED AS SET OUT ABOVE, BUT CAN BE LIMITED, ARE HEREBY LIMITED TO NINETY (90) DAYS FROM THE DATE YOU FIRST ACQUIRED THE DOCUMENTATION OR THE ITEM THAT IS THE SUBJECT OF THE CLAIM. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW IN YOUR JURISDICTION, IN NO EVENT SHALL RIM BE LIABLE FOR ANY TYPE OF DAMAGES RELATED TO THIS DOCUMENTATION OR ITS USE, OR PERFORMANCE OR NON-PERFORMANCE OF ANY SOFTWARE, HARDWARE, SERVICE, OR ANY THIRD PARTY PRODUCTS AND SERVICES REFERENCED HEREIN INCLUDING WITHOUT LIMITATION ANY OF THE FOLLOWING DAMAGES: DIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, OR AGGRAVATED DAMAGES, DAMAGES FOR LOSS OF PROFITS OR REVENUES, FAILURE TO REALIZE ANY EXPECTED SAVINGS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, LOSS OF BUSINESS OPPORTUNITY, OR CORRUPTION OR LOSS OF DATA, FAILURES TO TRANSMIT OR RECEIVE ANY DATA, PROBLEMS ASSOCIATED WITH ANY APPLICATIONS USED IN CONJUNCTION WITH RIM PRODUCTS OR SERVICES, DOWNTIME COSTS, LOSS OF THE USE OF RIM PRODUCTS OR SERVICES OR

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Egham, Surrey TW20 9LF United Kingdom Published in Canada

Yahoo! Messenger for BlackBerry Smartphones

Version: 2.2

User Guide
SWDT396851-430011-0422033109-001

Contents

Basics........ About Yahoo! Messenger for BlackBerry devices...... Sign in to Yahoo! Messenger for BlackBerry devices...... Change your nickname....... Change your display picture....... Delete Yahoo! Messenger for BlackBerry devices...... Contacts........ About contacts....... Add a contact........ View a contact's information....... Associate a contact with a contact in the main contact list on your BlackBerry device.... Rename a contact....... Delete a contact........ Ignore a user........ View ignored users....... Save a contact's display picture to your device...... Hide display pictures in the contact list...... Organize offline contacts....... A contact no longer appears in my contact list...... Groups........ Add a group....... Move a contact to a different group....... Rename a group........ Delete a group........ Conversations....... Send a message....... Send a message to a user that is not in your contact list...... Open a conversation........ Add an emoticon....... Send a file to a contact....... Accept or decline a file from a contact...... Prevent conversations from appearing in the main message list..... Switch conversations....... Call or send an email message to a contact quickly during a conversation..... Send a conversation as an email message...... Copy a conversation....... Clear a conversation........ 12
End a conversation....... Start a conference....... View a list of conference participants....... Stop grouping messages in conversations....... I am not receiving notification for incoming messages..... Text sometimes changes after I type it...... Conversation history........ View the conversation history for a contact...... Delete a conversation history...... Availability........ About the availability status....... Change your availability status....... Create a custom availability status....... Delete custom availability statuses....... Appear offline to a contact....... Receive notification when a contact becomes available...... About sound profiles........ Legal notice........

Basics

About Yahoo! Messenger for BlackBerry devices
You can use Yahoo! Messenger for BlackBerry devices to chat with other Yahoo! Messenger users from your device. To use Yahoo! Messenger for BlackBerry devices, you must have a Yahoo! ID. To get a Yahoo! ID, visit edit.yahoo.com/config/eval_register. For more information about Yahoo! Messenger, visit messenger.yahoo.com.
Sign in to Yahoo! Messenger for BlackBerry devices
1. On the Home screen or in the application list, click Yahoo! Messenger. 2. Type your Yahoo! ID and password. 3. Click Sign In. To sign out, press the Menu key. Click Sign Out.

Change your nickname

1. On the Contact list screen, press the Menu key. 2. Click My Details. 3. Change your nickname.
Change your display picture
1. 2. 3. 4. 5. 6. 7. 8. On the Contact list screen, press the Menu key. Click My Details. Press the Menu key. Click Change Display Image. Click a picture. Center the picture in the box. Press the Menu key. Click Crop and Save.
Delete Yahoo! Messenger for BlackBerry devices
1. 2. 3. 4. 5. In the device options, click Advanced Options. Click Applications. Highlight the Yahoo! Messenger for BlackBerry devices application. Press the Menu key. Click Delete.

Contacts

About contacts
The contact list displays your individual contacts, or Yahoo! Messenger users. Yahoo! Messenger for BlackBerry devices uses your existing contacts from your Yahoo! account.

Add a contact

When you add a contact, that contact must accept or decline your invitation. If the contact accepts your invitation, the name and availability status of the contact appear in the Yahoo! Messenger contact list. 1. On the Contact list screen, press the Menu key. 2. Click Add a Contact. 3. To specify a group, change the group field. 4. Type a user name. 5. Click OK. 6. Type a message. 7. Click OK. 8. To associate the contact with a contact in the main contact list on your BlackBerry device, perform one of the following actions: If the contact is in your main contact list, click Select Contact. Click an email address. If the contact is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save.
View a contact's information
1. On the Contact list screen, highlight a contact. 2. Press the Menu key. 3. Click Contact Details.
Associate a contact with a contact in the main contact list on your BlackBerry device
You can associate a contact with a contact in your main contact list who has an email address, phone number, or both. You can then call or send an email message to the contact quickly during a conversation. 1. On the Contact list screen, highlight a contact. 2. Press the Menu key.

Rename a contact

3. Click Link to BlackBerry Contact. 4. Perform one of the following actions: If the contact is in your main contact list, click Select Contact. Click an email address. If the contact is not in your main contact list, click New Contact. Type the contact information. Press the Menu key. Click Save.
1. 2. 3. 4. 5. On the Contact list screen, highlight a contact. Press the Menu key. Click Edit Nickname. Type a name. Click OK.

Delete a contact

1. 2. 3. 4. On the Contact list screen, highlight a contact. Press the Menu key. Click Delete Contact. Click Delete.

Ignore a user

You must delete a user from your contact list before you can ignore the user. When you ignore a user, the user cannot add you. If you ignore a user who has already added you, you appear as offline in that user's contact list. 1. On the Contact list screen, press the Menu key. 2. Click Ignore a User. 3. Type the user name or the email address of the user that you want to ignore. 4. Click OK. To unignore a user, highlight an ignored user. Press the Menu key. Click Un-ignore.

View ignored users

1. On the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Show Ignored Contacts field to Yes.
Save a contact's display picture to your device
4. Press the Menu key. 5. Click Save.
1. 2. 3. 4. 5. 6. On the Contact list screen, highlight a contact. Press the Menu key. Click Contact Details. Press the Menu key. Click Save Display Image. Click Save.
Hide display pictures in the contact list
1. 2. 3. 4. 5. On the Contact list screen, press the Menu key. Click Options. Change the Show Display Images field to No. Press the Menu key. Click Save.
To view display pictures again, change the Show Display Images field to Yes.
Organize offline contacts
1. On the Contact list screen, press the Menu key. 2. Click Options. 3. Perform one of the following actions: To group offline contacts, change the Show Offline Contacts field to Group. To hide offline contacts, change the Show Offline Contacts field to No. To view offline contacts, change the Show Offline Contacts field to Yes. 4. Press the Menu key. 5. Click Save.
A contact no longer appears in my contact list
Try performing the following actions: If you have set your client to hide offline contacts, organize offline contacts so that you can view offline contacts.
If you have collapsed the group that the contact is in, expand the group. On the Contact list screen, click the group.

Groups

Add a group
1. 2. 3. 4. On the Contact list screen, press the Menu key. Click Create New Group. Type a group name. Click OK.
Move a contact to a different group
1. 2. 3. 4. In a contact group, highlight a contact. Press the Menu key. Click Move. Click a group.

Rename a group

1. 2. 3. 4. 5. On the Contact list screen, highlight a group. Press the Menu key. Click Rename Group. Type a group name. Click OK.

Delete a group

You must move all contacts out of a contact group before you can delete that group. 1. On the Contact list screen, highlight a group. 2. Press the Menu key. 3. Click Delete Group.

Conversations

Send a message
1. On the Contact list screen, click a contact. 2. Type a message. 3. Press the Enter key.
Send a message to a user that is not in your contact list
1. 2. 3. 4. On the Contact list screen, press the Menu key. Click Send Message To. Type a user name. Click OK.

Open a conversation

Conversations appear in the conversation group and in the main message list on your BlackBerry device. In the conversation group, click a contact.

Add an emoticon

1. When you are composing a message, press the Menu key. 2. Click Add Smiley. 3. Click an emoticon.

Send a file to a contact

1. 2. 3. 4. On the Contact list screen, highlight an online contact. Press the Menu key. Click Send File. Perform one of the following actions: To send a picture file, click Picture. Click a picture. To send a document file, click File. Click a file. To send a voice note, click Voice Note. Record your message. Click Send.
Accept or decline a file from a contact
To send a contact attachment, click Address. To send multiple files, click Multiple. Click a file. To add more files, click Add another file. Click another file. Click Send.
1. On the Contact list screen, click a conversation. 2. Perform one of the following actions: To accept the file in the original format, click Accept. Click Save. To accept the file in an optimized format, select the Optimize for viewing check box. Click Accept. To decline the file, click Decline.
Prevent conversations from appearing in the main message list
1. 2. 3. 4. 5. On the Contact list screen, press the Menu key. Click Options. Change the Show Conversations in Message List field to No. Press the Menu key. Click Save.

Switch conversations

1. During a conversation, press the Menu key. 2. Click Switch Conversation. 3. Click a contact.
Call or send an email message to a contact quickly during a conversation
To perform this task, the contact must be associated with a contact in the main contact list on your BlackBerry device. During a conversation, perform any of the following actions: Press the Menu key.Click Call <Contact Name>. Press the Menu key.Click Email <Contact Name>.
Send a conversation as an email message
1. During a conversation, press the Menu key.

Copy a conversation

2. Click Email Conversation.
1. During a conversation, press the Menu key. 2. Click Copy Conversation.

Clear a conversation

1. During a conversation, press the Menu key. 2. Click Clear Conversation.

End a conversation

1. During a conversation, press the Menu key. 2. Click End Conversation.

Start a conference

1. 2. 3. 4. 5. In a contact group, highlight an online contact. Press the Menu key. Click Invite to Conference. In the Message field, type a message. Click OK.
To invite another contact to the conference, press the Menu key. Click Invite to Conference. Click a contact.
View a list of conference participants
1. During a conference, press the Menu key. 2. Click View Participants.
Stop grouping messages in conversations
In a conversation, by default, consecutive messages that you send or receive are grouped together. 1. On the Contact list screen, press the Menu key. 2. Click Options. 3. Change the Group Messages In Conversation field to No. 4. Press the Menu key. 5. Click Save.
I am not receiving notification for incoming messages
In the sounds application, try performing the following actions: Verify that the All Alerts Off sound profile is not selected. Verify that the Volume fields for the Yahoo! Messenger New Message item are not set to Silent. Change the notification options for the Yahoo! Messenger New Message item.
Text sometimes changes after I type it
If AutoText recognizes specific text, it is designed to replace the text that you type with the AutoText entry automatically. To view or change AutoText entries, during a conversation, press the Menu key. Click Edit AutoText.
For more information about AutoText, click Help on your BlackBerry device.

Conversation history

View the conversation history for a contact
To perform this task, on the Options screen, the Save Message History field must be set to save conversations on your BlackBerry device or on a media card. 1. 2. 3. 4. On the Contact list screen, highlight a contact. Press the Menu key. Click View History. Click a conversation history.
Delete a conversation history
1. 2. 3. 4. 5. On the Contact list screen, highlight a contact. Press the Menu key. Click View History. Press the Menu key. Perform one of the following actions: To delete the conversation history for an individual contact, click Delete Contact's History. To delete the conversation history for all contacts, click Delete Complete History.

Availability

About the availability status
Your availability status is made up of a status message and an availability indicator. You can create a custom availability status by typing your own status message and choosing an availability indicator. By default, the availability indicator appears as available.
Change your availability status
1. On the Contact list screen, press the Menu key. 2. Click My Status. 3. Click an availability status.
Create a custom availability status
1. 2. 3. 4. 5. On the Contact list screen, press the Menu key. Click My Status. Click New Status. Type a status message. Perform any of the following actions: To change the availability indicator that appears beside your status message to busy, select the Show busy icon check box. To add the custom availability status to the status list, select the Add to status list check box. 6. Click OK.
Delete custom availability statuses
1. On the Contact list screen, press the Menu key. 2. Click My Status. 3. Click Clear All Status Messages.
Appear offline to a contact
1. In a contact group, highlight a contact. 2. Press the Menu key. 3. Click Appear Offline to.
Receive notification when a contact becomes available
4. To appear offline to the contact permanently, select the Permanently check box. 5. Click Yes. To appear online to the contact again, click Appear Online to.
1. 2. 3. 4. In a contact group, highlight an offline contact. Press the Menu key. Click Set Alert. Click OK.

About sound profiles

You can set notification options, such as vibrate or tone, for Yahoo! Messenger in the sounds application. The Yahoo! Messenger Alert sound profile specifies how you are notified when a contact that you have set an availability alert for becomes available. The Yahoo! Messenger New Message sound profile specifies how you are notified of incoming Yahoo! Messenger messages.

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