User guide

Please read this user guide carefully before use.
This user guide also contains tips on effective washing and important safety notes.

www.dyson.com

Contents

Overview

Overview of your Dyson Contrarotator

Dyson Contrarotator

The only 2-drum wash action

User Instructions

Free registration Important safety notes

Before installation

Inner transit packaging removal Moving the Contrarotator

Installation

Specification Location Drainage, water supply and electricity

Drainage Water supply

Electrical installation After installation

Operation

Loading the Contrarotator Detergent use

Starting your wash

To start your wash, using default settings

Optional settings

To personalise the default wash programmes
Fabric care and Programme table
Fabric care Programme table

Maintenance

Cleaning Coin trap Water filter Emergency door release

Troubleshooting

Hot water inlet & Control panel & Soap tray & 5 02
Cold water inlet & 5 02
Power cable & plug & 6 01

Rating plate 3 01

Outer door 6 01

Inner door 6 01

Drainage hose & adjustable clip Dyson guarantee form Reply envelope Drainage hose hook & Fabric care leaflet & letter
Coin trap RollerjackTM Adjustable feet 5 03
Dyson spanner & Hot & cold leak protection inlet hoses
CRO1 Flowcheck and Memory only
Hot & cold inlet hoses & 5 02
The only 2-drum wash action.
Conventional washing machines may seem convenient, but their poor performance lets you down. So James Dyson asked his engineers to experiment with every imaginable way of washing to design a better washing machine. Along the way, Dyson engineers made a surprising discovery: washing by hand gave better wash results than single drum machines. Because the laundry is constantly on the move, it is manipulated and flexed. This opens the fabric to the detergent, releasing dirt quickly and effectively. To replicate the movement of washing by hand, Dyson engineers designed two aligned drums and engineered them to rotate in opposite directions at the same time: laundry is constantly on the move, manipulated and flexed. Because the Contrarotator releases dirt more effectively,
it can wash laundry cleaner, faster and in larger loads.
This product is protected by the following:
Patents and Patent Applications: GB 00 01848.1 GB 01 21535.9 US 09/853,689 WO 01/71086 WO 01/88256 WO 01/71084 WO 01/71085 PCT/GB 01/03730 US 09/956,248 WO 01/71087 WO 01/73939 WO 01/71083 PCT/GB01/03716 PCT/GB01/04324 US 09/956,163 GB 274 US 6,311,527 EP 1078119 JP 2000-548539 US 09/853,689 WO 00/68490 PCT/GB01/02974 WO 99/58753 CA 2,332,024 AU 39393/99

Registered Designs:

GB 2090907 CH 127265 DE 40008214.4 IT MI 2000 O 000588 FR 004914 JP 1114510 AU 143433 US 29/128,794

Trade Marks: DYSON

CONTRAROTATOR DYSON CONTRAROTATOR

ROLLERJACK

Equivalent rights exist in other territories.
For patent information please see www.dyson.com

Free registration

Registering your Dyson Contrarotator

Important safety notes

Always: use the Rollerjack to move the machine. Care should be

Every Dyson washing machine comes with a complimentary 2 year guarantee, with an option to extend the guarantee for a further 1 to 3 years. For more details on these options, please refer to the enclosed guarantee form. How to register Please ensure that you register your guarantee as soon as possible. This can be done by: registering your machine at www.dyson.com or completing the enclosed guarantee card and returning it in the envelope provided.
(Please keep your proof of purchase in a safe place to ensure that you have this information available as it may be required in order for a service engineer to carry out a repair).
taken when moving it, as it is very heavy. turn off the machine with the Mains on/off button and switch off at the socket when not in use. turn off the water supply to the machine and close both the inner and outer doors when not in use. close the soap tray before starting the machine. remove all items from pockets. Do not: stack tumble dryers or other appliances on top of the washing machine. alter the machine or modify it in any way, as this will invalidate your guarantee and could be dangerous. carry out any maintenance work on the machine other than that outlined in this guide. use the washing machine if any part appears to be faulty, missing or damaged. overload the washing machine; the maximum loads are indicated in the programme table in section use adapters or extension cables. use the washing machine for commercial or industrial purposes, as this will invalidate your guarantee. The machine is designed for domestic use. Child safety 9 02.

Dyson service

If a problem arises with your Dyson washing machine, or if it is displaying a fault code, please refer to the troubleshooting guide section to 11 03. If the problem is still not resolved, please: visit our website at www.dyson.com for on-line help or contact the helpline:
UK 2701, 7 days a week (8am-8pm)

email service@dyson.com

ROI (01) 475 7109
email irelandservice@dyson.com Serial number For future reference, fill in your machines details in the space provided. The serial number is on the rating plate (see section for location). Always: use the child lock when the machine is not in use. Serial number Date of purchase Place of purchase Do not: allow children to play with or use the machine. check the drums are empty before loading the machine. use the child lock when running the machine, if children are present. keep all packaging out of the reach of children.

The Dyson Contrarotator has a child lock option.

See section

for usage instructions.
Inner transit packaging removal
Before installation, check the machine for damage. A qualified person should always carry out installation. All packaging must be removed before the machine is connected to power or water supplies.
8 Remove the four screws securing the bracket to the machine casing and lift out the transit bracket.
1 Open the outer door and carefully lift out the foam inserts from the front of the inner door.
Refit the lid and two screws.
To replace the packaging (eg: for moving house), reverse the procedure described above. Please retain the transit packaging for future use, as it should be used whenever the machine is relocated.
2 Take off the rear panel by removing the seven screws, using a cross-head screwdriver. 3 Carefully withdraw the foam block and then refit the rear panel and screws. 4 Remove the two screws from the rear of the lid. 5 Remove the lid by sliding it backwards and upwards.

Moving the Contrarotator

To move the machine, pull out the Rollerjack handle from underneath the machine, which will enable you to manoeuvre the machine easily into your desired position. Replace the Rollerjack slowly because the handle may return
with force. NB: The Rollerjack is designed for final positioning only and not suitable over long distances. Do not push with your foot.
6 Remove the plug inserted into the transit bracket from inside the machine. 7 Using the Dyson spanner remove the four bolts securing the top transit bracket.

Specification

Dimensions: Height 848mm, depth 575mm, width 595mm Weight: 103kg. Voltage: 220-240V, 50Hz. Please refer to rating plate (see section (see section for location). for location). Power: 2750W (230V). Please refer to rating plate Water pressure: 0.4-5 bar. Capacity: 7kg dry laundry (maximum).

Location

Every Dyson washing machine is tested before it leaves the factory. As a result, there may be some dampness or water in the machine. The machine should not be installed in a location where the temperature may drop below freezing. The machine should not be installed in a bathroom. The machine must be installed on a secure and flat surface. Soft floors, such as carpet or carpet tiles, are not suitable. The layout of the drainage taps and power socket and their distance from the machine are illustrated below. The water inlet hoses, drainage hose and electrical mains lead must be positioned carefully to avoid damage or kinks when the machine is in use. The machine can be connected to a standpipe, under-sink pipe connection or other drainage system, but the critical dimensions must be adhered to. Important
Leak protection inlet hoses
Drainage using a sink pipe*

600 mm MAX. 450 mm MIN.

Drainage, water supply and electricity
The washing machine comes with: 2 inlet hoses or 2 leak protection inlet hoses 1 drainage hose hook 1 Dyson spanner 1 drainage hose at the back of the machine

Cold inlet hose

Hot inlet hose

Dyson spanner

Inlet valve Drainage hose hook
Note: CRO1 Flowcheck and Memory have grey leak protection inlet hoses *All hoses can be supplied in 2.5m lengths if required. Please contact the helpline to order.

848 mm

The above items are found in the drum unless stated otherwise. NB: The leak protection hoses can be fitted to either supply, ensuring that the valve end is attached directly to the water mains. Take care not to cross the hoses eg: hot outlet to cold inlet.

600 mm MAX.

450 mm MIN.
Drainage using a stand pipe*

Drainage

You can alter the direction of the drainage hose to the left or right. To change the direction of the machines drainage hose, squeeze open the retaining clip using a pair of pliers and hold it open while you rotate the hose. Ensure the hose is inserted properly before releasing the clip.

Water supply

Always: connect your machine to the water supply by hand, using the hoses supplied. Do not tighten the plastic hose connections with a spanner. Do not use old hoses.
* Note: CRO1 Flowcheck and Memory have grey leak protection inlet hoses
ensure the water pressure is between 0.4 and 5 bar. Do not: connect the machine to a mixer tap.
Thread the drainage hose through the hose hook and adjust the protruding end to a distance of 30mm. The hose hook has a small retention hole that can be used to secure the hose in position. Do not use the hose hook for under-sink connections.
*Note: CRO1 Flowcheck and Memory have grey leak protection inlet hoses
Hot and cold water supply Attach the blue inlet hose/grey leak protection hose to the Drainage hose hook 30mm Drainage hose cold inlet tap and the red hose/other grey leak protection hose to the hot inlet tap, and turn on water supply.
Stand pipe When installed with a standpipe or under-sink connection, ensure that the water outlet end of the drainage hose is no lower than 450mm above ground level. Position the hose so that none of it lies higher than 600mm above ground level (refer to section for position).
NB: Failure to comply with these dimensions could cause the machine to malfunction.
Cold water only supply If there is no hot water supply, attach the cold and hot hoses to the machine as normal. Then, attach both hoses to a Y-piece (which can be ordered from the helpline) and finally connect the Y-piece to the cold inlet tap.
When all the instructions on the previous pages have been completed, the machine can be installed into its operating position using the Rollerjack handle (see section

4 01).

Once all connections have been made, turn on the tap(s) to check that there are no leaks.

Electrical installation

Warning: This machine must be earthed Any electrical work required to install the washing machine should be carried out by a qualified electrician. Before using your machine, check that the plug and sockets match, and check that the voltage in your home corresponds to the machines voltage. This information is on the rating plate (see section 1 01). The machine should be plugged into an earthed socket which can be switched on & off, and that is easily accessible after installation. Do not use an extension cord or plug adapter. If the supply cord or plug are damaged disconnect the machine from the socket outlet immediately. The supply cord must only be replaced by Dyson or its appointed agents, as special purpose tools and service techniques are required. If the plug supplied needs to be removed it should be cut off and safely disposed of. Under no circumstances should the severed plug be inserted into a socket outlet as this will present an electric shock hazard. European conformity information This Contrarotator has been tested and conforms to the
Using the Dyson spanner, adjust the two front feet so that the machine is perfectly stable and will not rock on three of its four contact points.
Do not use wood, carpet or other material to stabilise the washing machine.

After installation

Run an empty 60C cotton cycle with a half measure of detergent. For the correct dosage, please follow the manufacturers instructions on the detergent packaging. See sections and on how to start the machine. This will clean any test water out of the machine, and ensure the machine is installed and levelled correctly. Observe it regularly during the first wash and check connections afterwards and during the first week, to ensure that they have been fitted correctly.
following European Directives: 73/23/EEC Low Voltage Directive. 93/68/EEC CE Marking Directive. 89/336/EEC EMC Directive.
Loading the Contrarotator

Detergent use

Use only powder suitable for automatic washing machines.
Type of laundry Brightly coloured/multi coloured Whites Wool, silk Type of detergent Colour care Conventional biological or non-biological Non biological wool/silk

Plug the machine into the mains and switch on at the socket. Turn on the water supply at the mains. Open the outer and inner doors. Check the drums are empty before placing the sorted laundry into the washing machine. Close both doors, making sure that both have clicked shut.
Detergent format It is important not to overload the machine. Maximum loads for each programme are shown in the table section 9 02. Tests have shown that overloading can reduce the wash performance and may cause damage to your machine. Detergent use To open the soap tray, press the hand on the soap tray. Do not try to pull out the soap tray without first pressing it. Place wash balls and nets directly into the drums of the washing machine. Do not: place wash balls or tablets in drums when using the start delay option (CRO1 Memory). This could fade coloured laundry if the detergent touches the fabric before the water soaks the laundry. place wash balls or tablets in drums when using a pre-wash. All the detergent will be used in the pre-wash, leaving none for the main wash. Use the soap tray instead. cover wash balls or tablets with laundry, as this can inhibit the dispersal of detergent. stop the wash for long periods of time once it has started. The detergent may not have had time to disperse and concentrations may damage the laundry. Detergent quantity Add detergent to the compartment marked 2 for all the main wash programmes. For a pre-wash option, add detergent to the compartment marked 1. Fabric conditioner can be added to the compartment marked to the level indicated. CRO1s drum capacity is 60% larger than other leading AAA washing machines. This larger load will require a slight increase in detergent, as there will be more dirt circulating in the wash. When using your Dyson washing machine we recommend the following doses:

CRO1 with a half load

Powder 1 scoop

CRO1 with a full load

Powder 1 /2 scoops

Liquid 1 dose

Liquid 1 /2 doses
Push the soap tray to close, ensuring it clicks.

Tablets 2 tablets

Tablets 3 tablets
*For maximum dosage based on very heavy soil and hard water please refer to manufacturers instructions on detergent pack.
To start your wash cycle using the default settings

Switch on the machine

Select the programme
Select Cotton/Synthetics/Wool/ Delicate/Handwash items or Duvet. Temperature, spin and soil type settings will automatically adjust to the default settings to give the best options for the selected wash. Please see section for details of how to change the default settings.

Start your wash cycle

Press to start your chosen programme.

Pause your wash cycle

To pause the wash, press the Start button (for example to add a forgotten item to the wash). Press Start once more to resume the wash. When a programme is paused, the door may remain locked for safety reasons (see section for the door lock).

Cancel your wash cycle

To cancel the wash, press and hold down the Cancel button. The outer door will unlock once the water has drained away, and if the inner door is cool enough (see section for the door lock).

End of wash cycle

The display will show Programme finished once the cycle is complete. Remove the washing and turn off the machine by pressing the Mains on/off button.

Adjust your programme

After selecting the fabric type, press the temperature, spin and soil type buttons to scroll through the options and select your preferred settings. Note: on certain programmes some options are not available (see section 9 02).

Start delay

only available on CRO1 Memory
This allows you to programme the wash to finish when you want it to. Use the < and > arrows to

Additional options

To activate any of the additional options below after you have selected your programme, press your desired option button once; press it again to cancel the option.
adjust the settings (eg: if you want the wash to start in 10 hours time, press the > arrow 10 times) and press Start to activate it. The display will countdown the delay time to start. Press the Cancel button at any time to cancel the wash.

Door lock

The door lock light indicates that the outer door is locked.

Memory

Minimum iron
This holds your laundry in water
Only available on CRO1 Memory
This allows you to store the three

Child lock

This option locks the settings on the control panel and locks the outer door. Once a programme is running, use this option to prevent it from being altered, paused or cancelled. You can also use the Child lock when the machine is not in use to keep the outer door locked. Press and hold the Minimum iron button to activate and cancel the Child lock, before starting the cycle.

Soil type selection

Soil type can be adjusted on the Cotton and Synthetic programmes only, cleaning from everyday washing to heavily stained football kits.
programmes you use the most. after the final rinse to minimise creasing. To spin the laundry and Select the programme with any finish the programme, press the additional options, then press and hold one of the memory Start button. Minimum iron is not suitable on all programmes but is particularly good for synthetics and delicates. (Please refer to section 9 02). buttons for one second. A beep will confirm the programme has been stored. To select a stored programme, press the relevant Memory button and then press Start. To re-programme a stored cycle, follow the steps for programming a memory cycle.

For lightly soiled laundry.

Pre-wash

This removes excess dirt before the main wash cycle.

Dirt & stains

For typical everyday soiling.

Heavy stains

For heavily stained items. (see section 9 02).

Extra rinse

This adds one extra rinse for people with sensitive skin.
Rinse & spin/Spin only
Press once for Rinse & spin option, press twice for Spin only option and press a third time to cancel.

Fabric care and advice

Care symbol Washing process Care symbol

Wash tips

Washing process

Cotton

A wash tub with no bar underneath indicates the item is suitable for a high agitation wash. The maximum temperature is normally specified in the wash tub.
Suggested Dyson wash programme - Cotton

Hot iron

Iron 200C

Always:

Care label
check the wash care label on laundry to select the most appropriate

Medium iron

Iron 150C
programme. If you are unsure of the care label, use a gentle programme such as Wool.

Mixed fabric load

Synthetics
A wash tub with one bar underneath indicates the item is suitable for a medium agitation wash. The maximum temperature is normally specified in the wash tub.
Suggested Dyson wash programme - Synthetics

Cool iron

Iron 110C
wash a mixed load according to the most delicate item in it. sort laundry according to care label.

Do not iron

Steaming and steam treatments should not be used.
Sort laundry according to colours
wash dark colours separately. wash new items separately for their first few washes as excess dye may run.

Wool/Delicate

A wash tub with two bars underneath indicates the item is suitable for a gentle agitation wash. The maximum temperature is normally specified in the wash tub.
Suggested Dyson wash programme Wool/Delicates. Note: Machine washable wool and wool mixes should only be washed on the Wool cycle.

May be tumble dried

Normal heat setting.

Wash bag

place small items in a wash bag e.g. bras, stockings etc

Prepare your laundry

Delicate heat setting.
empty all pockets before loading the laundry into the machine, fasten zips, draw strings, tie belts and press studs before washing. Turn sleeping bags, duvet covers, jeans, knitted fabrics and coloured items inside out before washing, checking the wash care label.

Duvets

Handwash
Wash gently by hand or in a washing machine with a gentle handwash programme.
Suggested Dyson wash programme - Handwash items. Not all handwash items are suitable for a machine handwash programme. Check care label or contact garment manufacturer.

Do not tumble dry

Tumble drying unsuitable laundry can result in shrinking and melting.

May be dry cleaned

Letters in the circle indicate the type of solvent suitable.
check your duvet is machine washable. wash duvets on the Duvet cycle. refer to care label for wash temperature and drying recommendations. If the duvet is over 10.5 tog, we do not recommend spinning. If it is 10.5 tog or below, we recommend a maximum spin speed of 500 rpm. To load the duvet into the machine, feed the corner into the rear of the drum and continue to feed the duvet along its outer seam. CRO1 will wash most machine washable king size duvets up to 13.5 tog.
Different manufacturers duvet sizes can vary under the same tog rating.

Do not wash

Laundry with this symbol should not be put in a washing machine.

Do not dry clean

Chlorine-based bleach may be used.

Dry flat

Do not use bleach
Use a colour care detergent for best results.

Do not:

Note: If in doubt of correct washing guidelines, please contact the garment manufacturer or retailer.
wash frayed or torn fabrics.

Programme table

Care label Suggested programme Temperature Spin speed Soil type
Options Maximum load Cycle time

Sturdy cottons Linen

30 60C
Dirt For lightly soiled laundry
Pre-wash Extra rinse Rinse & spin/Spin

3.5 kg

40 mins*

30 85C

Dirt & stains For typical everyday soiling

67 mins*

Heavy stains For heavily stained items

85 mins*

Cotton mixes Mixed fibre Polycottons Fabrics with special finishes (eg: non-iron treated cotton) Mixed fabric wash loads Printed cottons Polyester

30 50C

Dirt For lightly soiled laundry Dirt & stains For typical everyday soiling
Pre-wash Extra rinse Minimum iron Rinse & spin/Spin

77 mins*

Heavy stains For heavily stained items 85 mins*

Delicates

Micro fibres Synthetic laundry that require careful handling Printed fabrics Not for wool

30 40C

No option
Machine washable Wool and wool mixes

Extra rinse Rinse & spin/Spin

45 mins*

Handwash items
Machine washable Handwash items only, requiring a very gentle action Washable silks

20 30C

1.5 kg
Please also read the duvet section in the Wash tips

100 mins*

*Based on 40OC programmes and will vary according to temperature, hot/cold fill and options selected. AAA Energy Label declaration is based on a Cotton, 60OC Dirt and Stains cycle. On some machines, cycle selections may differ from those shown.

Cleaning

Always: disconnect the machine from the mains before cleaning or carrying out any maintenance work. Do not: clean the machine with cleaning solutions. Always use a clean, soft, damp cloth. Cleaning the soap tray Remove the soap tray by pressing the yellow release button at the back of the tray, and pulling it out.
The soap tray cavity in the machine should be cleaned out with a small, soft brush, taking care not to dislodge the rubber seal.
Replace the soap tray ensuring it clicks into place. Do not: wash the soap tray in a dishwasher. Maintenance wash To prevent odours and build-up of deposits within the washing machine, it is recommended that you run an empty 85C cotton cycle with a half measure of detergent 2 or 3 times a year. Wash it in warm, soapy water with a small, soft brush, taking care not to scratch the soap tray front. If the outer door is dislodged from its safety hinge: 1 Locate the top ring of the outer door into the yellow part of the flexible safety hinge. 2 Lift the door and push it forward until the lower ring of the door clicks into place. The outer door is designed to pop out of its hinge if leant on, however it is not designed to support a load.

Coin trap

Never remove any objects from the coin trap while the washing machine is switched on, still running or paused during a wash. Always allow the water to cool before opening the coin trap. Empty the coin trap when a blockage has occurred. Childproof tab Coin trap window Flow accelerator Plug
5 Remove any objects from the coin trap.
6 If any more items seem to be blocking the coin trap, pull out the flow accelerator.

1 Place a tray or shallow dish underneath the coin trap. 2 Using the Dyson spanner, lever the plug in the middle of the coin trap. The water will drain from the plug.
Side view: lever hand and spanner 45o
Remove any items and firmly push the flow accelerator back into place. To replace the coin trap cover: 3 If the tray or dish is full, push the plug into its original position by hand, empty the tray or dish and repeat the process. 4 Once the water has been removed (a small quantity of water will remain below the level of the plug), lift the childproof tab using the Dyson spanner. Then turn the window anticlockwise until it is released. Ensuring the seal is in place, lubricate with a drop of washing up liquid. Fit the cover with the plug at the top. Turn 11/2 turns clockwise, ensuring the childproof tab clicks back into place. Make sure the plug is pushed back into the closed position.

Water filter

To access the rear of the machine use the Rollerjack handle to pull the machine out (see section for details).

Emergency door release

This should be used in the event of a power cut to remove laundry. Switch off and remove the plug from the socket.
Cleaning the water inlet filters The water inlet filters should be checked regularly for debris or limescale build-up (particularly in a hard water area). Contact your local water authority to find out your water composition. Turn off the water supply to the machine. Unscrew both water inlet hoses by hand. Using pliers, grip the coloured filters, pull them out and rinse them under cold water. NB: Some water may remain in the hoses.
Ensure the drums have stopped moving. If the machine has been running on a hot wash, leave it to cool down. Completely drain the washing machine (see section 02 under coin trap). Remove the soap tray as described in section 1001. 10 01. Using the Dyson spanner or a coin, turn the door release screw
of a turn anticlockwise to unlock the door,
hold the screw in this position and open the outer door.
Open inner door. Turn the door release screw clockwise through

of a turn,

to ensure the door will close. (This is automatic on some models).
Note: CRO1 Flowcheck and Memory have grey leak protection inlet hoses
Replace the filters, red to the hot fill and blue to the cold fill, and reconnect the water inlet hoses. Replace the soap tray.
Before calling the helpline, please carefully read the following pages.
Cancel button does not work during a wash
Machine displays Child lock on
Machine displays LCD display is blank Not filling: check water supply
Machine displays Close inner door then press start Certain spin speeds, temperatures, dirt levels cannot be selected
Machine displays Close outer door then press start Machine shakes during the cycle Cannot open door

Machine leaks water

Clothes warm at end of cycle
Hot and cold pipes reversed.

LCD display message

Child lock on
Hold down the Minimum iron button until Child lock off is shown on the LCD. In future, refer to the programme table section or cease to wash the particular unusual item(s). Remove some items or reload the machine and select Spin only option (see section 8 01). Close the outer door, ensuring nothing is trapped. Turn manual release clockwise (see section 10 03). Close the inner door, ensuring nothing is trapped. Remove blockages (see section 10 02). Leave suds to settle. In future, refer to the manufacturers dosage instructions. Check that the drainage hose is installed according to the installation instructions (see sections & 5 02). Check that the water supply is connected and turned on at the tap. Clean the filters (see section 10 03). Unblock or straighten the inlet hoses. Unblock or straighten the drainage hose. Fitted back to front. Contact the Dyson Helpline or visit the website www.dyson.com with the following information: Your machines serial number (see side of machine). Where and when you purchased your washing machine. Your address. The fault code that appears on the LCD display, if applicable. A Dyson service engineer will visit you to test your machine and repair if necessary.
NOTE: If an engineer is booked and it is found that the fault could have been rectified using troubleshooting guide, you may be charged.
The child lock has not been deactivated.
Overload reduced performance
The recommended wash load has been exceeded or unusual items have been washed. The wash load is uneven. The machine sensed that spinning would be unsafe. Unusual items eg: trainers may have been washed. Outer door not closed properly, manual release still open.
Uneven load could not spin
Close outer door then press start
Close inner door then press start
Inner door not closed properly.
Not emptying: check hose and coin trap
Coin trap blocked. Machine full of suds.
Drainage hose not draining.
Not filling: check water supply
Water supply is not connected.
Filter is blocked. Inlet hoses are blocked or kinked. Drainage hose is installed incorrectly. Flood protection hose (Memory only) Fault There is a technical fault with your washing machine.
Dyson Helpline UK 2701 email service@dyson.com ROI (01) email irelandservice@dyson.com

UK 2701

Open 7 days a week, 8am 8pm
Dyson Ltd Tetbury Hill Malmesbury Wiltshire SN16 ORP
JN.6596 30.01.02 PN.50351-01-02