hp deskjet 995c and 995ck series printers
Bluetooth wireless printing

contents

introducing Bluetooth wireless printing. 1 printing from a desktop or laptop PC. 2
3Com wireless Bluetooth PC card. 3 3Com wireless Bluetooth USB adapter. 5 Microsoft Optical Desktop for Bluetooth (HCRP). 7 TDK Bluetooth USB adapter. 15
printing from a handheld device. 22
hp Jornada 500 and 700 series. 23 Compaq iPAQ Pocket PC. 34 Palm handheld m500 series. 41
printing from other Bluetooth devices. 48
Nokia Series 60 imaging phones. 49
troubleshooting. 58 about the printers Bluetooth wireless feature. 67
the printers Bluetooth wireless feature. 68 changing the printers wireless feature. 72

index. 78

notices and acknowledgements
hewlett-packard company notices
The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws.

acknowledgments

Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Palm OS and HotSync are trademarks of Palm, Inc. BLUETOOTH and the BLUETOOTH logos are trademarks owned by Bluetooth SIG, Inc., U.S.A. and licensed to Hewlett-Packard. 3Com is a trademark of 3Com Corporation. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. PrintPocketCE is a trademark of FieldSoftware Products. BtPrint is a trademark of IS/Complete Inc. Documents To Go is a trademark of DataViz. Compaq and the names of Compaq products referenced herein are either trademarks and/or service marks or registered trademarks and/or service marks of Compaq. Nokia is a trademark of Nokia Corporation. Copyright 2003 Hewlett-Packard Company
introducing Bluetooth wireless printing
The HP Deskjet 995c and 995ck series printers support Bluetooth wireless printing. The Bluetooth feature allows you to print without a cable connection between the printer and a Bluetooth wireless technology enabled device. For Bluetooth wireless printing instructions, select the appropriate topic: printing from a desktop or laptop PC printing from a handheld device printing from other Bluetooth devices

updates

Because Bluetooth wireless communication is an emerging technology, the information in this document is subject to change. In order to provide the most up-to-date information possible, this document will be revised and posted on HPs Web site as needed.
printing from a desktop or laptop PC
In order to use the printer, the PC must be enabled with Bluetooth wireless technology. If your PC has an internal Bluetooth radio, then consult the documentation that came with the PC for information concerning the PCs Bluetooth wireless feature. If your PC does not have an internal Bluetooth radio, then you must use a Bluetooth PC card or adapter to make the PC Bluetooth wireless technology enabled. Several devices are available to make your PC Bluetooth wireless technology enabled. This document contains instructions for the following: 3Com wireless Bluetooth PC card 3Com wireless Bluetooth USB adapter Microsoft Optical Desktop for Bluetooth (HCRP) TDK Bluetooth USB adapter
If you are using a Bluetooth wireless device made by another manufacturer, consult the documentation that came with the device or contact the manufacturer for printing instructions.
3Com wireless Bluetooth PC card
The printing instructions included in this section apply to PCs using a 3Com wireless Bluetooth PC card.

requirements

Before you can print, you will need a 3Com wireless Bluetooth PC card and a PC.

Visit 3Coms Web site at: www.3com.com.

setup and print

Follow these steps to set up and print over a Bluetooth wireless connection with the 3Com wireless Bluetooth PC card: 1. Install a 3Com wireless Bluetooth PC card in the PC. 2. Print a file.
install a 3Com Bluetooth wireless PC card
To install a 3Com Bluetooth wireless PC card in a laptop, consult the documentation that came with the PC card. If you are using a Bluetooth wireless PC card made by another manufacturer, consult the documentation that came with the PC card or contact the manufacturer for printing instructions.

printing instructions

1. Open the file you want to print. 2. Select File > Print. The Print dialog box appears. 3. Click Print. The Select Remote Device dialog box appears.
4. Select the printer. The printer is identified by its Bluetooth device name (see page 69). To always use this specific printer, click Always use for this connection. 5. Click the Connect button. When the laptop establishes a Bluetooth wireless connection with the printer, the Bluetooth LED light flashes. After the laptop has sent the file to the printer, the laptop disconnects from the printer, and the Bluetooth LED light stops flashing.
3Com wireless Bluetooth USB adapter
The printing instructions included in this section apply to PCs using a 3Com wireless Bluetooth USB adapter.
Before you can print, you will need a 3Com wireless Bluetooth USB adapter and a PC.
Follow these steps to set up and print with the 3Com wireless Bluetooth USB adapter over a Bluetooth wireless connection: 1. Install the 3Com wireless Bluetooth USB adapter in the PC. 2. Print a file.
install a 3Com Bluetooth wireless USB adapter
To install a 3Com wireless Bluetooth USB adapter in a desktop or laptop PC, consult the documentation that came with the adapter. If you are using a Bluetooth wireless adapter made by another manufacturer, consult the documentation that came with the adapter or contact the manufacturer for printing instructions.
Microsoft Optical Desktop for Bluetooth (HCRP)
The printing instructions included in this section apply to PCs using the Microsoft Optical Desktop for Bluetooth (keyboard, mouse, and dongle) and the Microsoft Windows XP operating system. The Microsoft Optical Desktop for Bluetooth uses Hardcopy Cable Replacement Profile (HCRP) which allows your computer to communicate with the printer as though the computer and the printer were connected by a cable.

install the latest printer driver
To update the printer driver for your hp deskjet 995c series printer, do the following: 1. Locate the hp deskjet 995c HCRP printer driver update on your computer. 2. Double-click the hp deskjet 995c HCRP printer driver update. 3. Follow the onscreen instructions to update your hp deskjet 995c printer driver.
connect to the printer with Bluetooth and HCRP
To connect the printer to the computer using Bluetooth and HCRP, be sure the Microsoft Optical Desktop for Bluetooth dongle is connected to your computer, and then do the following: 1. Press and hold down the printers Cancel (X) button for four seconds to print a Bluetooth Configuration page.
The Bluetooth Configuration page contains information that you will use when connecting to the printer. 2. Click Start > Control Panel, then do one of the following:
Category View Classic View
Double-click the Wireless Link icon.
Click Printers and other Hardware, then click the Wireless Link icon.
3. Click the Bluetooth tab.
4. Click the Add button. The Bluetooth Connection Wizard appears.
5. Click Next. The computer searches for any Bluetooth wireless technology enabled devices and displays them in the results list.

if this happens.

More than one hp deskjet 995c printer is in the list

then do this.

Find the Device Name on the Bluetooth Configuration page. Match the device name on the Bluetooth Configuration page to one of the device names on the connection wizard. Click Refresh once. If you still dont see the printer, see troubleshooting.
The printer does not appear
6. Select the printer from the list, then click Next. The Authenticate the device? screen appears.
7. Find the Authentication Required line item on the Bluetooth Configuration page, then do one of the following:
if the Authentication Required line reads.
Authentication = 0 Authentication Off Authentication = 1 Authentication On
Click No, then click Next. Click Yes, then click Next. You will be prompted for the printers PIN Code. Enter the PIN code.
The authentication settings must match the settings on your hp deskjet 995c series printer. If you choose No, and you have already used the hp deskjet 995c toolbox to change the printer's encryption required setting, you will not be able to print. You must reset to factory defaults. For more information on changing the printer's wireless features, see changing the printers wireless feature.

finding the Bluetooth COM port
When you install a Bluetooth card in a Jornada, the Jornada assigns it to one of the available COM ports. Some printing applications may require you to know the COM port for the Bluetooth card. To find the Bluetooth COM port: 1. Open the file you want to print. 2. Select the available COM ports one at a time until the file prints. 3. Note the COM port for future use.

hp Jornada 700 series

The HP Jornada 700 series PocketPC supports Bluetooth wireless printing:
Before you can print, you will need a Socket Communications Bluetooth card and software. Visit the Socket Communications Web site at: www.socketcom.com.
Follow these instructions to setup and print with the HP Jornada 700 series: 1. Install a Socket Bluetooth card and software. 2. Discover the printer. 3. Print a file.
install a Socket Bluetooth card
Installation instructions may vary by manufacturer. If your Bluetooth card comes with installation instructions, follow the instructions that came with your card. Otherwise, follow the instructions below: 1. Place the Jornada in its cradle. 2. Insert the Bluetooth software CD in the computers CD-ROM drive. 3. Follow the onscreen instructions to install the Bluetooth software. 4. After the software has been installed, remove the Jornada from its cradle. 5. Press the Reset button once with the stylus. The Reset button is located on the left side of the keyboard. 6. Insert the Bluetooth card in the expansion port or expansion slot.

expansion port

expansion slot with PC card adapter
print a file using hp Jornada 700 series
The AnyCom Bluetooth card does not support the HP Jornada 700 series. To print over a Bluetooth wireless connection with an HP Jornada 700 series, use a Socket Communications Bluetooth card. Follow these steps to print over a Bluetooth wireless connection: 1. Insert the Socket Bluetooth card in the Jornadas expansion slot. 2. Open the file you want to print. 3. Tap File > Print. The Print dialog box appears.
4. Select PCL Inkjet in the Printer menu. 5. Select COMx: Bluetooth in the Port menu. 6. Tap OK. 7. If you are prompted to enter a PIN code, enter the printers PIN code (see page 70), then tap OK. The Jornada connects to the printer, then the file prints.

Compaq iPAQ Pocket PC

The Compaq iPAQ H3870 supports Bluetooth wireless printing.

Compaq iPAQ H3870

printing requirements
Before you can print, you will need: An H3870 series iPAQ Pocket PC A third-party printing application. Visit the FieldSoftware Products Web site at: www.fieldsoftware.com/PrintPocketCE.htm
Follow these instructions to set up and print with the Compaq iPAQ: 1. Install a third-party printing application. 2. Activate the Compaq iPAQ Bluetooth radio. 3. Discover the printer. 4. Print a file.
install a third-party printing application
The Compaq iPAQ requires a third-party printing application, such as PrintPocketCE. PrintPocketCE is available at: www.fieldsoftware.com/PrintPocketCE.htm Instructions for third-party products are provided for informational purposes only. HP does not support these products and cannot guarantee the accuracy of the instructions. Contact the product manufacturer with questions or requests for additional information.
activate the Compaq iPAQ Bluetooth radio
1. Tap Start > Today. 2. Tap the Bluetooth icon at the bottom of the screen. 3. Tap Turn radio On.
Before the Compaq iPAQ can print, it must discover the printer (see Bluetooth discovery on page 68). Follow these steps to discover your printer: 1. Tap Start > Today. 2. Tap the Bluetooth icon at the bottom right of the screen. 3. Tap Bluetooth Manager.
4. Tap Yes to search for devices now. The Compaq iPAQ searches for any Bluetooth wireless technology enabled devices within range. It displays the Bluetooth device name (see page 69) of any device it discovers.
5. Tap the checkbox next to the printers Bluetooth device name, then tap Save.
If two or more hp deskjet 995c series printers are within range, the screen above shows each of the printers Bluetooth device names.
6. Tap either Home or Work, then tap OK.
The Bluetooth Manager screen appears again. 7. Tap ok at the top right of the screen to close the Bluetooth Manager. 8. Tap Tools > Settings for All Devices.
9. Tap the Serial Port tab. Note the value in the Outbound COM Port field. You will need this information when printing using third-party applications. In the example below, the Outbound COM Port is COM8.

BtPrint (optional)

BtPrint enhances the formatting for documents printed from the Address, Memo Pad, To Do List, Date Book, and Mail options.

install BtPrint

Verify that the Palm handheld device cradle is attached to your PC and place the Palm handheld in its cradle. 1. Click the Palm Desktop icon on your PC. 2. Click View > Install > Add. 3. Browse to the CD or folder where your Palm handheld SDI/O Bluetooth software resides. 4. Double-click the Printing folder. 5. Double-click the HP folder. 6. Select BtPrintVxxxxx.prc where xxxxx is the current version of the program. 7. Click Open > Done. 8. Perform a HotSync operation to install BtPrint on the Palm handheld. 9. Insert the SDI/O Bluetooth card in your Palm handheld.

print using BtPrint

1. Tap the Home icon until the All menu appears. 2. Tap the BtPrint995c icon. The BtPrint screen appears.
3. Tap one of the following options: Date Book Address To Do List Memo Pad Mail The screen for the selected program appears. 4. Select the category or file you want to print. 5. Tap the Menu icon. 6. Tap BtPrint in the menu. If printing the To Do List, tap Today, Tomorrow, or All to select the records to print. The BtPrint Setup screen appears. If the BtPrint command does not appear in the menu, BtPrint does not support the selected category or view. 7. Select appropriate options: Copies: number of pages to be printed Paper Size: appropriate paper size 8. Select one of the following print options: If you have selected a default printer, tap OK, then proceed to step 9. For more information on selecting a default printer, see choose a default printer. If you want to select a Bluetooth printer, tap Select Printer. The Palm handheld searches for Bluetooth devices. When the list of available devices is displayed, proceed to step 9. 9. Tap the checkbox next to the printers Bluetooth device name, then tap OK. If you are prompted to enter a PIN code, enter the printers PIN code, then tap OK. The default PIN code is 0. The Palm handheld connects to the printer, then the file prints.
choose a default printer (optional)
To select the hp deskjet 995c Bluetooth printer as the default printer: 1. Tap BtPrint995c. 2. Tap BTDiscover. The Palm handheld searches for Bluetooth wireless technology enabled printers within 30 feet. 3. Tap Find More. 4. Tap hp deskjet 995c. 5. Tap OK.

printing an image

Follow these steps to print an image: 1. Press the Menu key to open the phones Main Menu. 2. Scroll to and select the Print icon.
3. Select Images. 4. Select the image(s) you want to print. Selected images have a check next to them. Do not select more than 20 images for a single print job. 5. Select Options > Page Format. 6. Select the image layout: 1 per page 2 per page 6 per page 7. Do one of the following:

if the image layout is.

1 per page 2 or 6 per page
Select the image size: Small,

Medium, or Large.

Go to step 8.
8. Select Options > Print, then do one of the following:
More than one printer is discovered
Select the appropriate printer. You can identify the printer by its device name. Select Options > Find Printers, then select the printer.
The desired printer is not discovered

printing a message

Files received in an unrecognized file type must be saved as an appropriate file type (such as,.jpg or.txt) before it can be printed. Follow these steps to print a message: 1. Press the Menu key to open the phones Main Menu. 2. Scroll to and select the Print icon.
3. Select Messaging. 4. Select the folder that contains the message. 5. Scroll to and select the message you want to print. 6. Select Options > Print, then do one of the following:

printing a contact

Follow these steps to print a contact: 1. Press the Menu key to open the phones Main Menu. 2. Scroll to and select the Print icon.
3. Select Contacts. 4. Click the box next to the contact you want to print. 5. Select Options > Print, then do one of the following:

printing a calendar

Follow these steps to print a calendar: 1. Press the Menu key to open the phones Main Menu. 2. Scroll to and select the Print icon.
3. Select Calendar. 4. Select Options > Go To Date, then enter the desired date. 5. Select Options > Print, then do one of the following:

printing a note

Follow these steps to print a note: 1. Press the Menu key to open the phones Main Menu. 2. Scroll to and select the Print icon.
3. Select Notes. 4. Select the note you want to print. 5. Select Options > Print, then do one of the following:

Bluetooth Send

Bluetooth Send is a feature included with your mobile phone. It is not an application developed by HP. Bluetooth Send prints unformatted text and images. For example, Bluetooth Send can only print one calendar item and not a full day. For formatted text and images, use the Mobile Printing Application. Before following these steps, verify that the printer is powered on and idle. If the printer is off or busy, it will not print your file. Follow these steps to print a file with Bluetooth Send: 1. Press the Menu key to open the phones Main Menu. 2. Scroll to and select one of the following: Contacts Calendar Images To Do List Extras > Notes The screen for the selected option appears. 3. Select the file to print. The method for selecting the file varies by the type of file. See the phones user guide for more information. 4. Select Options. 5. Select Send, then select Via Bluetooth. 6. Select the appropriate printer. You can identify the printer by its device name.

troubleshooting

This section covers Bluetooth wireless printing only. For other troubleshooting material, see quick help in the HP Printer Assistant. Select the topic which best describes the problem you are having:

printer

Bluetooth LED light is flashing or is off printer cannot be discovered printer is discovered but will not print

desktop and laptop PCs

more than one hp deskjet 995c is discovered after HCRP installation the printer icon does not appear in My Printers list print to file error message appears
troubleshooting the printer
Bluetooth LED light is flashing or is off
This table explains the behavior of the Bluetooth LED light:
the Bluetooth LED light is this means what you should do

Flashing

The printer may be busy receiving data over a Bluetooth wireless connection. While the printer is busy, other devices may not be able to discover it. The printer may be in temporary Public Mode.
Wait until the light stops flashing before trying to discover the printer.
Try to discover or bond with the printer. If you cannot discover the printer, wait until the light stops flashing. Try to discover the printer again. If the error continues to occur, move the sending device or the printer, then try to discover the printer. Press the Resume button, check the paper supply, then try to discover the printer.
Flashing along with the Resume light for 5 seconds Flashing with the Resume light for more than 5 seconds Off
A temporary Bluetooth connection error has occurred, and the Bluetooth connection has been terminated. An internal printer error has occurred, such as a paper jam.
The printer may be in Private Mode, or its Bluetooth feature may be turned off. The printer may not be plugged in.
Press and hold down the Power button for 3 seconds. If the light flashes, try to discover the printer. Verify that the printer is plugged in.
printer cannot be discovered
Verify the following: The printer is plugged in The Bluetooth LED light is on The Bluetooth LED light is not flashing
If each of the above is true, try to discover the printer again. If the printer cannot be discovered, try moving the sending device closer to the printer. If the Bluetooth LED light is off or flashing, see Bluetooth LED light is flashing or is off on page 59.
printer is discovered but will not print
If the printer will not print, verify the following: Paper is in the printer The ink cartridges are not empty There is no paper jam in the printer
See quick help in the HP Printer Assistant for more information. If the printer will not print but no error appears, then verify the following: The Bluetooth LED light is on The Bluetooth LED light is not flashing
If the Bluetooth LED light is off or flashing, see Bluetooth LED light is flashing or is off on page 59. If the Bluetooth LED is on and solid, then follow these steps: 1. Press the Power button to turn off the printer. 2. Disconnect the power cord from the printer. 3. Reconnect the power cord to the printer. 4. Press the Power button to turn on the printer. 5. Try to print the document again. If the printer will not print, then press and hold down the Cancel (X) button for 4 seconds to print a Bluetooth Configuration page. If the Bluetooth device address is all zeros or reads Radio Module Not Found, then call HP Support.

If the problem persists, follow these steps: 1. Click Cancel in the Print to File error message, then close the application. 2. Click Start > Programs > Hewlett-Packard > hp deskjet 995c series > hp deskjet 995c series Uninstall. 3. Follow the onscreen instructions. 4. Insert the printer software CD into the computers CD-ROM drive, then reinstall the printer software.
about the printers Bluetooth wireless feature
For information concerning the printers Bluetooth wireless feature, select the appropriate topic: the printers Bluetooth wireless feature changing the printers wireless feature
the printers Bluetooth wireless feature
This section explains some basic elements of the printers Bluetooth wireless feature.
Bluetooth wireless basics

ten meters or less

Bluetooth wireless technology allows devices, such as printers and laptop computers, to communicate over short distances (10m or less) using radio waves in the 2.4 GHz spectrum. 10m or less
To be Bluetooth wireless technology enabled, a device must have a Bluetooth wireless radio module. The hp deskJet 995c series printer has an internal module. Unlike infrared communications, Bluetooth wireless technology does not require a direct line of sight between the sending device and the receiving device.

one device at a time

The printer can establish a Bluetooth wireless connection with only one device at a time. If the printer is busy with a Bluetooth wireless connection, the Bluetooth LED light flashes. The printer ignores any other device that tries to establish a connection. The device must wait until the original connection is closed before it can establish a new connection.

Bluetooth discovery

Discovery is the process by which a Bluetooth wireless technology enabled device detects other Bluetooth wireless technology enabled devices that are within range. When a device discovers the printer, it displays the printers Bluetooth device name (see page 69). The method of discovery varies according to the type of Bluetooth software used.
Bluetooth configuration page
The Bluetooth Configuration page shows information you need when using the printer. To print a Bluetooth Configuration page, press and hold down the Cancel (X) button for 4 seconds.
printer-specific Bluetooth information
Each hp deskjet 995c series printer has the following items which are specific to the printer: Bluetooth device name Bluetooth device address PIN code
To see the Bluetooth-specific information for your printer, print a Bluetooth Configuration page (see page 69).

Bluetooth device name

When a device discovers the printer, it displays the printers Bluetooth device name. The printers default Bluetooth device name is: hp deskjet 995/[serial number]. You can change the printers Bluetooth device name by using the Configure Wireless Settings dialog box. See change wireless settings on page 73. The printers Bluetooth device name appears in Bluetooth applications only. In the Windows Printers folder, the printer is identified as the hp deskjet 995c series.

authentication required

Authentication provides a way of verifying a Bluetooth device. Authentication is automatically enabled when Encryption Required is checked on the Configure Wireless Settings dialog box. All devices must send a PIN code the first time they print when Encryption Required is selected.

bonding

When a printer and a sending device bond, they store each others Bluetooth device address. This allows the device to discover the printer in private mode (see page 70).

limit of 32

The printer can only bond to 32 devices at any one time. If the printer is bonded to 32 devices and you want to bond to another device, you must clear all the previously bonded devices from the printers memory. For instructions on clearing previously bonded devices from the printers memory, see reset device access on page 77.

list of bonded devices

To see a list of devices bonded to the printer, print a Bluetooth configuration page (see page 69).
changing the printers wireless feature
USB cable and printer driver required
To change the printers wireless settings, you must have the following: A PC that is connected to the printer with a USB cable A printer driver that has been installed to a USB port
A USB cable is not required for Bluetooth printing.

install USB driver

Follow these steps to install a USB printer driver: 1. Insert the printer software CD into the computers CD-ROM drive. 2. Follow the onscreen instructions. Follow these steps to verify that the USB printer driver has been installed: 1. Click Start > Settings > Printers. The Printers window appears. 2. Verify that two versions of the printer driver appear. One version is set to Bluetoooth wireless printing. The other version, hp deskjet 995c series (Copy 2), is set to the USB port.

change wireless settings

In order to change the printers wireless settings you must connect the printer to your computer with a USB cable. 1. Click Start > Programs > Hewlett-Packard > hp deskjet 995c series > hp deskjet 995c series Toolbox. The HP Toolbox appears. 2. In the drop-down menu, select the hp desket 995c series driver. The correct driver begins with USB.
1. select the hp deskjet 995c series driver
3. Click the Configuration tab. The configuration panel appears.
4. Click Wireless, then click Configure Wireless Settings. The Configure Wireless Setting button appears. If the button is not active, then click the Device Services tab and repeat steps 24. 5. Click the Configure Wireless Settings button. The Configure Wireless Settings dialog box appears.

6. Select the Bluetooth wireless options that you want.
For a description of the Configure Wireless Setting dialog box, see the configure wireless settings dialog box.
7. After you have selected the options you want, click OK.
A warning dialog box appears.
8. Click OK to close the warning dialog box. 9. On the Toolbox, click the Device Services tab, then select the hp deskjet 995c series Bluetooth driver in the pull-down menu. 10. Close the Toolbox, then disconnect the USB cable from the printer and the computer.
the configure wireless settings dialog box
Use the Configure Wireless Settings dialog box to set the following options:
1. Device Address: Address by which Bluetooth devices identify the printer. 2. Printer Name: Use for change the printers Bluetooth device name (see page 76). 3. Change PIN Code: Click for change the printers PIN code (see page 76). Setting a PIN code and checking Encryption Required turns Authentication on. See encryption required and authentication required on page 71.
4. Reset Device Access: Click for reset device access (see page 77) from the printers memory. 5. Mode: Set the following options:
Private mode: The printer can be discovered only by devices that have stored its address. See private mode on page 70. Public mode: The printer can be discovered by all Bluetooth wireless technology enabled devices. See public mode on page 70. Turn off Bluetooth: Disable Bluetooth wireless printing. Encryption Required: When Encryption Required checkbox is selected, all data sent to the printer is encrypted. This option also automatically sets authentication. See encryption required and authentication required on page 71.
change the printers Bluetooth device name
When a Bluetooth device (such as a laptop) discovers the printer, the device identifies the printer to the user by its Bluetooth device name. The printer ships with a default printer name. In order to change the printers name you must connect the printer to your computer with a USB cable. To change the printers name: 1. Open the Toolbox, then open the Configure Wireless Settings dialog box. 2. Enter a new printer name of up to 60 characters in the Printer Name box. 3. Click OK.
The printers Bluetooth device name is changed.
To restore the printers default Bluetooth device name, follow the steps above and make the Printer Name box blank.

change the printers PIN code
When the Encryption Required checkbox is selected, all devices attempting to use the printer are prompted for a PIN code. In order to change the printers PIN code you must connect the printer to your computer with a USB cable. Follow these steps to set the PIN code: 1. Make sure the printer is connected to the computer using a USB cable. 2. Open the Toolbox, then open the Configure Wireless Settings dialog box.
3. Click the Change PIN Code button. The Change PIN Code dialog box appears.
4. Enter the new PIN Code. The default PIN Code is 0. 5. Re-enter the new PIN code. 6. Click OK. The PIN code is changed.

reset device access

In order to change the printers wireless settings you must connect the printer to your computer with a USB cable. Follow these steps to clear all bonded devices from the printers memory: 1. Open the Toolbox, then open the Configure Wireless Settings dialog box. 2. Click the Reset Device Access button. A warning dialog box appears. 3. Click OK to close the warning dialog box. All bonded devices are removed from the printers memory.
reset to factory defaults
Follow these steps to reset the printer to the factory default settings: 1. Press and hold down the Power button. 2. While holding down the Power button, tap the Cancel (X) button 4 times, then tap the Resume button 4 times. 3. Release the Power button.

Numerics

3Com Bluetooth USB adapter printing instructions 5 3Com wireless Bluetooth PC card printing instructions 3 3Com wireless Bluetooth USB adapter printing instructions 5
discovery 68 Documents To Go 41 DocumentsToPrint print instructions 47

encryption required 71

formatted documents 42
access modes 70 encryption required 71 private mode 70 public mode 70
HotSync 42 HP Mobile Printing Application installing 50 using 52
Bluetooth configuration 72 changing 73 Bluetooth configuration page 69 Bluetooth device address 69 Bluetooth device name 69 changing 76 Bluetooth wireless Bluetooth device address 69 Bluetooth device name 69 bonding 71 discovery 68 range 68 bonding 71 reset 77 BtPrint print instructions 44
install a Bluetooth SDI/O card 42, 50 iPAQ 34 H3870 print instructions 39
Jornada 500 series print instructions series print instructions print instructions 33
MS Word and MS Excel documents 42
Compaq iPAQ H3870 print instructions 39 configure wireless settings dialog box 75
Nokia Series 60 imaging phones 49 printing 52
print instructions BtPrint 44 DocumentsToPrint 47 printing instructions 41, 49 PIN code 70 changing 76 print Compaq iPAQ HJornada 500 series 29 Jornada 700 series 33 Jornada Palm BtPrint 44, 47 print to file error 65 printer Bluetooth configuration 72 changing 73 configuration configure wireless settings dialog box 75 reset access 77 printing 3Com Bluetooth USB adapter 5 3Com wireless Bluetooth PC card 3 3Com wireless Bluetooth USB adapter 5 Palm 41, 49 TDK Bluetooth USB adapter 15 private mode 70 public mode 70

hp deskjet 995c series color inkjet printer

data sheet

Enjoy printing freedom with the HP deskjet 995c color inkjet printer. Print without cables directly from up to 32 feet away from your laptop, PDA, or mobile device with Bluetooth wireless technology and get print speeds of up to 16.5 pages per minute in black and up to 12.5 pages per minute in color. Or receive high-speed, high band-width wireless printing using infrared technology (up to 4 Mbps) from a compatible laptop or mobile device. For even more flexibility, you can use the USB port to connect the HP deskjet 995c to your PC or USB-connect Mac to print up to 17 pages per minute black, and up to 13 pages per minute in color.

freedom

print without cables directly to your laptop, PDA, and mobile devices using Bluetooth wireless technology or infrared connectivity print from up to 32 feet away with Bluetooth wireless technology print up to 16.5 pages per minute in black and up to 12.5 pages per minute in color with Bluetooth wireless technology print with USB connectivity from your PC or USB-connect-Mac with speeds of up to 17 pages per minute in black, and up to 13 pages per minute in color

flexible

print brilliant color documents with up to 2400 x 1200 dpi on premium photo papers easily share the printer on a network with optional external HP Jetdirect print server (not included, please purchase separately) enjoy great results on a variety of paper types, including plain, photo papers, and transparencies

smart features

save time, money and file space with the automatic two-sided printing module get optimum results with automatic paper type sensordetects the paper type youre using and automatically adjusts print settings stop unwanted print jobs and save paper with print cancel button save paper and time with low ink indicator 150-sheet paper tray for high volume printing
HP Deskjet 995c color printer

Technical Specifications

Print Method Drop-on-demand thermal inkjet printing Print Quality Black print resolution: up to 600 x 600-dpi with black pigmented ink Color print technology: HPs color layering technology from PhotoREt III, up to 2400 x 1200-dpi on premium photo papers Print Speed* Dependent upon document type and print mode Document type Draft Normal Best Black text up to 17 ppm up to 6.5 ppm up to Mixed text/color graphics up to 13 ppm up to 5 ppm up to 4 x 6-in. color photo N/A up to 0.5 ppm up to Full-page color, plain paper up to 13 ppm up to 5 ppm up to Print speed using Bluetooth wireless technology: Document type Draft Black text up to 16.5 ppm Full-page color, plain paper up to 12.5 ppm Vertical Alignment 0.002 in. Skew 0.006 in. per in. on plain paper 0.012 in. per in. on HP transparency film Media Sizes and Types Paper: plain, inkjet, photo; U.S. letter 8.5 x 11 in.; legal 8.5 x 14 in.; executive 7.25 x 10.5 in. Banners: U.S. letter 8.5 x 11 in. Envelopes: U.S. No. 10 4.125 x 9.5 in.; A2 invitation 4.375 x 5.75 in. Transparencies: U.S. letter 8.5 x 11 in. Labels: U.S. letter 8.5 x 11 in. Index cards: 3 x 5 in.; 4 x 6 in.; 5 x 8 in. Custom size: width 3 to 8.5 in.; length 3 to 14 in. Recommended Media Weight Paper: 16 to 24 lb Banners: 16 to 24 lb Envelopes: 20 to 24 lb Index cards: 110 lb maximum; 0.012 in. maximum thickness Photo: all Media Handling (built-in feeder) Sheets: up to 150 Banners: up to 20 sheets Envelopes: up to 15 Index cards: up to 30 Transparencies: up to 25 Labels: up to 20 sheets (use only U.S. letter-size sheets) Out-tray capacity: up to 50 sheets; up to 50 sheets (transparencies) Memory 8 MB built-in RAM Interface and Connectivity Universal Serial Bus (Microsoft Windows 98 and above, USB-connect Macintosh 8.6 and above) Internal I/O ports: Infrared (IrDA compliant), Bluetooth wireless technology Printer Command Language HP PCL Level 3 enhanced, Mac QuickDraw Built-in Fonts 8 fonts: 4 each in Portrait and Landscape orientations; CG Times, Univers, Courier, Letter Gothic Power Requirements Power modules: input voltage 100 to 240 VAC (10%), 50/60 Hz (3 Hz) Power Consumption 45 watts maximum Operating Environment Operating temperature range: 41 to 104 F Relative humidity (RH): 15 to 80% RH non-condensing Recommended operating conditions for best print quality: 59 to 95 F, 20 to 80% RH non-condensing Storage temperature: -40 to 158 F Noise levels per ISO 9296: Sound power: LwAd: 6.0 B(A) Sound pressure: LpAm: 47 dB(A) Dimensions W x D x H/Weight 17 x 15 x 8 in./12.9 lb without print cartridges and power cord and automatic two-sided printing module Monthly Volume Up to 5,000 pages Warranty One-year limited warranty backed by HP Minimum System Requirements CD-ROM drive and internet access Microsoft Windows XP Home and Professional: Pentium 233 MHz, 128 MB RAM (to download printer driver, visit www.hp.com/go/support) Windows Me: Pentium 150 MHz, 32 MB RAM Windows XP Professional 64-bit, visit Microsofts web page or www.hp.com/go/support Windows 2000 Professional: Pentium 133 MHz, 64 MB RAM Windows 98: Pentium 66 MHz, 32 MB RAM Mac OS X: 128 MB RAM Please visit www.hp.com/go/mac-connect to download printer driver (Mac OS X does not support infrared printing with this printer) Mac OS 8.6 or above: 64 MB RAM (Bluetooth wireless technology not available for Mac) Driver CD will include URL for more information; Bluetooth wireless PDA connectivity: Palm OS and Windows CE, check the web for current version; Bluetooth wireless Mobile phone connectivity varies by manufacturer Bluetooth Connectivity PCs: Windows XP Professional 64-bit, XP Home and Professional, 2000 Professional PDAs: Palm OS, Windows CE mobile phones: varies by manufacturer PCs, PDAs, mobile phones or their accessories must be compatible with Bluetooth wireless technology. For more information, contact the PC or mobile device manufacturer or visit www.hp.com/go/support

*Approximate figures. Exact speed will vary depending on the system configuration, software program and document complexity.

1.3 1.2 0.5 0.5

ppm ppm ppm ppm

Ordering Information

C8925A HP Deskjet 995c color printer and automatic two-sided printing module, power cord; HP 45 starter black inkjet print cartridge, 21 ml ink volume; HP 78 tri-color inkjet print cartridge, 19 ml ink volume; users guides, network guide, setup placemats, software for PC and Mac on CD-ROM; additional software including: Bluetooth wireless technology, infrared and internet printing applications and utilities, HP Web Photo Sharing. Replacement Print Cartridges HP 51645A HP 45 black inkjet print cartridge (42 ml) HP C6578D HP 78 tri-color inkjet print cartridge (19 ml) HP C6578A HP 78 tri-color inkjet print cartridge (38 ml) HP Business Communications Paper and Film HP Bright White Inkjet Paper C1824A Letter size, 500 sheets C5967B Letter size, 250 sheets HP Premium Inkjet Paper 51634Y Letter size, 200 sheets HP Professional Brochure & Flyer Paper, Matte C6955A Letter size, 50 sheets HP Premium Inkjet Transparency Film C3828A Letter size, 20 sheets C3834A Letter size, 50 sheets HP Photo Papers HP Photo-quality Inkjet Paper, Two-sided Semi-gloss C6983A Letter size, 25 sheets HP Photo-quality Inkjet Paper, Two-sided Matte C7007A Letter size, 100 sheets HP Two-sided Photo Paper, Glossy/Matte C1846A Letter size, 20 sheets HP Premium Photo Paper, Glossy C6039A Letter size, 15 sheets HP Premium Plus Photo Paper, Glossy C6831A Letter size, 20 sheets HP Premium Plus Photo Paper, Glossy C6944A 4 x 6-in. finished size, 20 sheets C7024A 4 x 6-in. finished size, 60 sheets HP Premium Plus Photo Paper, Matte C6950A Letter size, 20 sheets HP ColorFast Photo Paper, Matte C7013A Letter size, 20 sheets HP Creative Project Papers HP Greeting Card Paper, Quarter-fold C1812A Letter size, 20 sheets, 20 envelopes HP Glossy Greeting Card Paper, Half-fold C6044A Letter size, 10 sheets, 10 envelopes HP Textured Greeting Cards, Ivory, Half-fold C6828A Letter size, 20 sheets, 20 envelopes HP Banner Paper C1820A Letter size, 100 sheets HP Restickables C6822A Large round inkjet stickers, letter size, 10 sheets (90 stickers) C6823A Large square inkjet stickers, letter size, 10 sheets (90 stickers) HP Iron-on T-shirt Transfers C6049A Letter size, 10 sheets Accessories Cables C6518A HP USB A-B 2m cable External Print Server J6035A HP Jetdirect 175x printer server Replaceable Parts C6463A HP two-sided printing module

For More Information

Hewlett-Packard peripherals and personal computers are available at authorized HP resellers worldwide. In North America, call for the authorized HP reseller nearest you: United States: 1-800-552-8500 Canada: 1-800-387-3867 If you have questions about the HP Deskjet 995c series color printers, go to Hewlett-Packards home page on the world wide web: www.hp.com or the HP Peripherals Forum on CompuServe. HP telephone assistance (in warranty): 1-208-344-4131 (MF 6 am10 pm, Sat 9 am4 pm Mountain Time).

Black text

Color: mixed text and graphics

4 x 6-in. color photo

Full-page color
Mac and Macintosh are registered trademarks of Apple Computer, Inc. Microsoft, Windows, are U.S. registered trademarks of Microsoft Corporation. Pentium is a U.S. registered trademark of Intel Corporation. Bluetooth and the Bluetooth logos are trademarks owned by Bluetooth SIG, Inc., U.S.A and licensed to Hewlett-Packard. All other brand and product names are trademarks or registered trademarks of their respective companies. ENERGY STAR is a U.S. registered service mark of the United States Environmental Protection Agency. As an ENERGY STAR partner, Hewlett-Packard has determined that this product meets the ENERGY STAR guidelines for energy efficiency. Technical information in this document is subject to change without notice.
Hewlett-Packard Company 2001 5980-6182ENUC 8/01