7 If the dial tone still does not sound clear, adjust the
Configuration Switch until the dial tone sounds the best. Note Multiple settings might work with your phone; however, only one is the optimal position.
2 On the base, ensure the Configuration Switch is set to
A and the Desk Phone Speaking Volume and Desk Phone Listening Volume are both set to 3.
8 Press the call control button on the headset to complete

configuration.

9 Replace the handset into the desk phone cradle.
4.2 Making a Test Call with Desk Phone
1 If your desk phone has a volume control, ensure it is set

it to mid-range.

2.With your headset on, press the call control button on

the headset.

3 Remove the handset from desk phone cradle.
Desk Phone Speaking Volume Desk Phone Listening Volume
4 Dial the number using your desk phone. 5 If the listening volume is too loud or too soft, adjust
the listening volume on the headset by pushing the call control button up to increase the volume and pushing down to decrease the volume.
NOTE For most phones, these factory default settings will sound the best.
6 If the listening volume is still too loud or too soft adjust
the Desk Phone Listening Volume on the base. A setting that is too high can produce an uncomfortable echo for you.
3 With your headset on, press the call control button on
4 Remove the handset from desk phone cradle. 5 Listen for a dial tone. If the dial tone sounds clear, press
the call control button on headset and continue with Step 4.2 Making a Test Call with Desk Phone.
7 If the speaking volume is too loud or too soft for your
listener, adjust the Desk Phone Speaking Volume on the base to the best setting for your listener. A setting that is too high can produce an uncomfortable echo for you and a distorted sound for you listener.
6 If the dial tone is too loud or too soft, adjust the headset
volume by pushing the call control button up to increase the volume or down to decrease the volume.
8 Press the call control button on the headset to end the

test call.

For your safety, do not use headset at high volumes for extended periods of time. Doing so can cause hearing loss. Always listen at moderate levels. For more information on headsets and hearing visit: www.plantronics.com/healthandsafety.

NOTE Do not press the call control button in when adjusting the volume otherwise the call can be ended accidentally.
5 Lifter Set Up (Optional)

5.1 Installing Lifter

7 Gently place the lifter on the desk phone in the predetermined position.
8 Press firmly to adhere.
Handset Lifter Power Cord
1 Firmly press the handset lifter power cord into the

handset lifter jack.

2 While wearing your headset, slide the handset lifter arm
under the handset until the lifter base touches the side of the phone.
5.2 If You Do Not Hear a Dial Tone
1 If you do not hear a dial tone, raise the lifter height
switch to the next highest position.
3 Slide the lifter up to where it nearly touches the handset

earpiece.

2 Repeat steps 2 through 5 in Section 5.1 as necessary 4 Press the call control button on your headset to activate
the lifter. until you hear a dial tone.
3 When you hear a dial tone, secure the lifter as described

in steps 6 though 8.

5 If you hear a dial tone the lifter is set correctly and needs

no adjustment.

6 Remove the protective strips from the 3 mounting tapes
on the underside of the lifter.
5.3 Additional Parts (If Required)

Extender Arm Stabilizers

Ringer Microphone
Use ringer microphone only when the telephone speaker is not located directly under the handset.
1 Remove cover from ringer microphone jack on back of

lifter.

2 Connect ringer microphone plug.
Use extender arm when the handset lifter needs additional stability lifting and returning handset to cradle.
3 Place ringer microphone over phone speaker. Remove
adhesive tape and attach.
1 Slide extender arm onto lifter. 2 tabilizers can be shifted left and right. Position S
stabilizers on outsides of handset to gently grip the phone. For Nortel i2004 Phones Only

6 PC Set Up

6.1 Installing USB Cable
6.3 Making a Test Call with PC
1 Ensure the PerSono Suite software is running on your
PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running.
2 With your headset on, press the PC talk button on
3 Dial the number using your softphone application. 4 Adjust listening and speaking volume over the PC as
follows: For Windows XP Systems
1 Connect the USB cable to the USB port on the back of
Go to the Voice tab of the Sounds and Audio Devices option in your PC control Panel. Voice playback volume is your receive volume Voice recording volume is your transmit volume

2 Connect the other end of the USB cable to the USB port

of the PC.

6.2 Installing PerSono Suite Software
1 In the animated setup guide located on the CD, select
Step 6.2 Installing PerSono Suite Software.
For Windows Vista SystemsGo to the Playback tab for listening volume or Recording tab for speaking volume of the Sound option in your PC control panel. Speakers Level volume is your receive volume Microphone Level volume is your transmit volume headset by pushing the call control button up to increase the volume and pushing down to decrease the volume.
2 Click on the graphic of the CD labeled PerSono Suite

Software.

3 Follow installation instructions shown on screen.
5 You can also fine tune the listening volume on the
6 To end the test call, press the call control button on
7 Using Your Savi Office Wireless Headset System
Important It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the systems full capabilities.

Call Control Button

Powering Up Headset
If the headset battery is charged the headset is automatically on. The headset does not have an on/off button. Indicator Light
Placing, Answering, and Ending Calls with Desk Phone
Phones with Handset Lifter or Electronic Hookswitch To place a call 1. Short press call control button on headset* or short press base desk phone talk button 2. Dial number Phones without Handset Lifter or Electronic Hookswitch 1. Short press call control button on headset* or short press base desk phone talk button 2. Remove handset from cradle** 3. Dial number 1. Short press call control button on headset or short press base desk phone talk button 2. Remove handset from cradle** 1. Short press call control button on headset or short press base desk phone talk button 2. Return handset to cradle**

To answer a call

1. Short press call control button on headset or short press base desk phone talk button

To end a call

* Assumes your default line is set to desk phone. ** To place, answer, and end calls with desk phones that have a headset button and without a handset lifter, you will need to press the headset button on the desk phone instead of removing the handset from the cradle.
Placing, Answering, and Ending Calls with PC
With PerSono Suite Software* To place a call 1. Dial number from the supported softphone application*** 1. Short press call control button on headset or short press base PC talk button 1. Short press call control button on headset or short press base PC talk button Without PerSono Suite Software 1. Short press call control button on headset** or short press base PC talk button 2. Dial number from softphone application 1. Short press call control button on headset** or short press base PC talk button 2. Answer call using softphone application 1. Short press call control button on headset** or short press base PC talk button 2. Hang up call using softphone application

*Assumes use of supported softphone **Assumes your default line is set to PC *** Automatically bringing up the PC radio link is not supported when placing an outbound call in Microsoft Office Communicator.
Switching Between Desk Phone and PC Audio
You can switch back and forth between desk phone and PC audio the following ways: Headset Press the volume up button (at least 1 seconds) until the base talk button indicator light of the desired device becomes solid green. Base Short press (less than one second) the base talk button of the device that you want to switch to. PerSono Suite Software* Click the active (green) PC or desk phone icon to put it on-hold. Click the other red icon (on-hold) to make it active.
Mixing Desk Phone and PC Audio
You can mix desk phone and PC audio the following ways: Base Simultaneously hold the desk phone and PC talk buttons down (at least 1 seconds) until both indicator lights become solid green. PerSono Suite Software* Click any red (on-hold) icon to make it active. When all three icons (headset/desk phone/PC) are green and all arrows are green, the audio of the devices are mixed.
* Desk phone and PC audio links have to be brought up by the headset or base. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software.

Muting the Headset

You can mute/unmute the headset the following ways: Headset Press the volume down button (at least 1 seconds) until the base talk button indicator light for the active call becomes solid red. Base Short press (less than one second) of a red desk phone or PC talk button on the base will unmute the headset. You cannot mute the headset using the desk phone or PC talk buttons. PerSono Suite Software* Click the green headset icon. The headset icon will turn red indicating the headset transmit is muted. Clicking the headset icon again will unmute the headset.
Conferencing In Up to Three Additional Headsets
While on a call you can subscribe up to three additional headsets to your base for conferencing. As you add headsets to the base an additional headset icon will appear in the PerSono Suite software screen with a number from 1 to 3 indicating the number of additional headset subscribed to the base. Guests may conference in as described below:
1 While you are on a call:
a) Place the guests headset into primary users charge cradle. OR b) Place the guests headset into over-the-air subscription mode by pushing the headset volume up button for three seconds until the indicator light becomes solid green. button on the base. The subscription light will flash yellow and green. will hear a tone in the master headset indicating a guest wishes to join the call.
2 Short press (less than one second) the subscription

Subscribing a Master Headset
The headset and base are subscribed to each other at the factory. In the event that you need to subscribe a new master headset to the base you can do so one of two ways. You can subscribe a master headset to the base with the headset docked (secure subscription) or undocked (over-the-air subscription). In either case, the system must be idle (not on a call). Headset Docked Double press the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and base are subscribed to one another. Headset Undocked Double press the subscription button on the base. The subscription light will flash red and green. Press the volume up button on the headset for three seconds until the headset indicator light turns solid green. When the subscription light on the base becomes solid green, the headset and base are subscribed to one another.
3 The subscription light will then turn solid yellow and you
4 If you press the call control button on the master
headset within five seconds, the guest is joined to the call. If you do not press the call control button within five seconds, the request to join the call is rejected and the guest will hear an error tone in their headset. call control button. When they do you will hear a single tone in the master headset as each guest leaves the call.
5 Guests may leave the conference call by pressing their
Note If the subscription process times out after two minutes or if the subscription process fails, the subscription light will become solid red for four seconds and then return to its previous state. If this occurs, try to re-subscribe the headset again.
To see how many headsets are subscribed to the base, refer to the lower left corner of the PerSono Suite software screen. The first headset is the master headset and the number inside the next headset is the number of guest headsets subscribed to the base. The examples below show 1, then 2, then 3, guest headsets subscribed to the base in addition to the master headset.

Setting Default Line to Desk Phone or PC
The Savi Office system ships with the desk phone as the default outbound line. This means any call initiated from the headset with the call control button will open desk phone audio. You can change your default outbound line from the base talk buttons. While the system is in idle mode, press and hold the PC talk button or the desk phone talk button for three seconds to select that device as your default outbound line. The talk button indicator light will flash green for four seconds confirming the new setting. PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light
Placing the Headset in Sleep Mode
If you wont be using the headset for a long duration and the headset will not be in the charge cradle, you can put the headset in sleep mode by pressing the call control button for three seconds while in an idle state. To exit sleep mode, press the headset call control button again for three seconds.
Subscription Button Indicator Light
Master headset subscribed to base Base in master subscribing mode Base conferencing in additional guest headset(s) Active conference call with guest headsets subscribed to base Solid green Flashes red and green Flashes yellow and green Solid yellow
Toggling On/Off Over-the-Air Subscription
The Savi Office system ships with the over-the-air subscription enabled. You can toggle on or off over-the-air subscription using the subscription button on the base. With the master headset undocked and the system idle, press the subscription button for three seconds. The subscription button will flash green for four seconds if over-the-air subscription is on and red for four seconds if off.
Desk Phone and PC Talk Buttons Indicator Lights
No active audio link Incoming call Active audio link Master headset muted Call on-hold Seeking Audio Link* Off Flashes green Solid green Solid red Flashes red Solid yellow

Setting the Range

With the master headset docked and the system idle, press the subscription button for three seconds. Both the desk phone and the PC talk buttons will flash green for high range. If you press the subscription button again for three seconds, the talk buttons will flash yellow for medium range. If you press the subscription button again for three seconds, the talk buttons will flash red for low range.

Ending Subscription

If the base is in subscription mode (secure or over-the-air), and you want to end the base from searching for a headset, press the subscription button again. The subscription light will turn solid red for four seconds and then go to its previous state.
*When bringing up a link from the base, the talk button will be solid yellow until a link is established. This could take up to several seconds especially for wideband audio and/or when in moderate to high density environments. If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link.

Talk Time

The Savi WO100 Office system will provide up to 9 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the base.

Headset Indicator Light

Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green Solid green
Desk Phone and PC Talk Buttons Rules to Live By
Button (Indicator Light) State Off Flashing green Solid green Solid red Flashing red If Button Is Pressed Solid green Solid green Off Solid green Solid green
Toggling On/Off Headset In-Use Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pressing the headset volume down button for three seconds.

Headset Tones

Out of Range Warning If you are on a call and go out of the operating range, you will hear three low tones. You will hear a single mid tone when you are back in range. If you stay out of range, active calls will be suspended. Calls will be re-established upon walking back into range. If you remain out of range for more than 5 minutes the system will drop the call. If you are not on a call and go out of the operating range and press the call control button, you will hear a single tone for the button press and three low tones for the failure to make a link. Low Battery Warning If you are on a call, you will hear a repeating single low tone every 15 seconds indicating the battery is low. You should recharge the headset immediately. If you are not on a call and press the call control button, you will hear three lows tones indicating the battery is low. You should recharge the headset immediately. Mute Warning When mute is activated, you will hear three high tones. These tones will repeat every 15 seconds while mute is active.
note If in any state, you hold down both the PC and desk phone talk buttons for 1 seconds both indicator lights will turn solid green and the audio from both devices will be mixed.

Arrows

Gray = audio path idle Green = audio path active Red = audio path muted Interactive Rules The headset, PC and desk phone icons are all clickable. When you click a green headset icon it will turn red and the headset transmit will be muted. Clicking the red headset icon will turn it back to green and unmute the headset. When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again.
All devices mixed, headset muted
When you are listening to multimedia through a supported media player on your PC, and there are no calls that are active or onhold, a music note will replace the PC icon. Active multimedia, desk phone idle
3 Launch your media player on your PC and start playing

multimedia.

4 Click on the red desk phone icon to bring the desk
If PerSono Suite software is configured to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended. In order to mix multimedia from your PC with an active desk phone call you must follow these steps: phone off hold and your multimedia will now be mixed with your desk phone audio.
Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery.
1 Start with your active desk phone call. 2 Bring up the PC audio link and put your active desk
phone call on hold by pressing the PC talk button on the base. Subscribed Master Headset PC Talk Button The single headset icon next to the battery icon shows the primary headset currently subscribed to the base. Additional headsets can be added for call conferencing. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for more information.
100% 75% 50% 25% Less than 5 Mins

Softphone Support

For a list softphones supported by PerSono Suite refer to www. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the list with no additional steps by the user except Skype. To allow Skype to be a supported softphone in PerSono Suite please follow these steps:
1 Ensure PerSono Suite software is running on your PC.
You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running.
4 To confirm that PerSono Suite is now supporting Skype, 2 If Skype is running on your PC, Skype will notify you of
the event that PerSonoSuite.exe wants to use Skype. Go to the new event tab located in the upper right of the Skype window and click on the red flag. You then will need to click on the PerSonoSuite.exe link to be taken to the Manage API Access Control screen. go to the PC Panel tab in PerSono Suite and ensure that Skype is listed under Softphones.

PerSono Suite.exe

3 The Manage API Access Control screen will pop
up stating that Another program is trying to access Skype. The name of the program will appear as PerSonoSuite.exe with the publisher Plantronics, Inc. You must select Allow this program to use Skype and click OK.
Settings Screen Headset and Base
The Settings Screen allows you to customize the base and headset to your preference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below. NOTE Some parameters may appear as grayed out. PerSono Suite automatically grays out parameters that do not apply to a particular Plantronics device.

Settings Headset

Feature Mute Tone Ring tone desk phone Ring tone volume desk phone Ring tone PC Ring tone volume PC System tones Second Inbound Call Settings Standard/low/off Sound 1/sound 2/sound 3 Standard/low/off Sound 1/sound 2/sound 3 Standard/low/off Standard/low/off Ring continuously/ring once/ignore Default Standard Sound 1 Standard Sound 2 Standard Standard Ring continuously

Settings Base

Feature General Auto answer Default Line Over-the-Air subscription Range Ring Both Headset and PC Audio Anti-startle Audio limiting G616 Audio bandwidth desk phone Audio bandwidth PC Tone Control desk phone Tone Control PC Settings On/off Desk phone/PC On/off High/med/low On/off On/off 80 dB/85 dB/off On/off Wideband/narrowband Wideband/narrowband 7 settings of bass/treble mix 7 settings of bass/treble mix Default Off Desk phone On High On Off Off Off Narrowband Narrowband Middle setting Middle setting

Default Settings Off

Desk Phone
Narrowband Desk Phone and PC
** When bringing up a link from the base, the talk button will be solid yellow until a link is established. This could take up to several seconds especially for wideband audio and/or when in moderate to high density environments. If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link.
Anti-Startle Anti-startle provides advanced hearing protection against sudden loud sounds. When Anti-startle is set to ON, the system identifies and eliminates sudden loud sounds and rapidly reduces them to a comfortable level. When Anti-startle is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing.

Default Settings

Audio limiting
Off Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio-Limiting is turned ON, the system monitors and controls sound to ensure action levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation*. When Audio-Limiting is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing. *The noise monitoring feature is based on an average acoustic coupling between the headset and ear. Please follow the instructions for recommended wearing position on page 8.
G616 Acoustic Limiting provides additional hearing protection against acoustic shock. When G616 Acoustic Limiting is set to ON, the system provides additional acoustic shock protection. Sound levels are limited to 102 dBA as recommended in the G616:2006 guideline issued by the Australian Communications Industry Forum (ACIF). When G616 Audio-Limiting is set to OFF, the headset caps sound levels at 118 dBA to protect your hearing. The system allows you to customize the desk phone and PC tones independently to optimize your listening experience with just the right amount of treble and bass from each device.

Tone Control

Middle Setting Desk Phone and PC On

Ring Both Headset and PC

This parameter gives you the option to have the PC ringtone played on both the headset as well as the PC speaker. When this parameter is set to OFF, the PC ringtone will only be heard on either the headset or the PC speaker based on how the PC audio has been set up. When this parameter is set to ON, the PC ringtone will be heard on both the PC speaker as well as the headset.

PC Panel Screen

Choose whether you want PerSono Suite software to launch when you login to Windows. See a list of supported softphones running on your PC. See which Plantronics device is attached to your PC and working with PerSono Suite software. Customize how you want the PerSono Suite software to manage your multimedia when a call begins/ends.

Security Screen

PerSono Suite software allows the base settings to be locked so another user cannot change the settings. This requires the creation of a password for the system. To create a password so you can lock/unlock base settings complete the following:

1 From the security screen, create and confirm your new
password. Press OK. A new security screen will appear.

Advanced Settings

Microsoft Office Communicator Dial-tone Enabled
2 Reenter your password. 3 Press OK.
This will bring up the base settings page.
If this feature is set to ON, when a PC radio link is established, Microsoft Office Communicator will assume the user is trying to place a VOIP call and provide a dial tone. If this feature is set to OFF, when a PC radio link is established, Microsoft Office Communicator will sit idle. Microsoft Office Communicator Dial-tone Enabled can be set to ON or OFF. Microsoft Office Communicator Certified product: Default Setting = ON Standard product: Default Setting = OFF

Audio Sensing Enabled

4 Select your settings from the menu and lock/unlock

each feature as desired.

5 Press Confirm to save the settings.
Once you have created your password, you can change your password as follows:
1 From the security screen, click the arrow to the right of
Reset Password. The security screen will expand.
2 Enter your current password, enter your new password,
and reenter your new password.
Audio Sensing is a special feature supported by Plantronics wireless devices that can detect audio signal at the USB port and automatically establish a PC radio link between the base and wireless headset without the user having to press the PC call control button. If the parameter Microsoft Office Communicator Dial-tone Enabled is set to ON, every time the user presses the PC call control button the Microsoft Office Communicator dial tone will be heard. However, the user may have pressed the PC call control button to listen to music, etc., and does not want to hear the dial-tone. In this case, if the user sets the Audio Sensing Enabled parameter to ON, the radio link will be established automatically when any PC audio is detected at the USB port, thus eliminating the need for the user to press the PC call control button. Audio Sensing Enabled can be set to ON or OFF. Microsoft Office Communicator Certified product: Default Setting = ON Standard product: Default Setting = OFF
3 Press Confirm to reset your password.
IMPORTANT If you forget your password you need to call your local Plantronics Technical Support for a skeleton password.
1 From the security screen, enter the skeleton password.
Press OK. The security screen will expand.

Make sure there is at least 12 inches between your base and your computer, and 6 inches between your base and your telephone. If adjusting the distance doesnt help, your headset is going out of range, move closer to the base.
The sound is distorted when Lower the desk phone speaking volume and/or Desk Phone Listening Volume on the base. For using my Savi Office system with most telephones, the correct setting is position 3. my desk phone. If your desk phone has a volume control, lower until the distortion disappears. If the distortion is still present, adjust the headset volume control to lower the headset speaker volume. If the distortion persists, lower the Desk Phone Listening Volume on the base. Make sure there is 12 inches between your base and your computer, and 6 inches between your base and your telephone. I hear echo in the headset when using my desk phone. Adjust the Configuration Switch. The most commonly used position is A, which is the default position. Lower the Desk Phone Listening Volume on the base. For most telephones, the correct setting is position 3. If the audio level is too low in this position, adjust the headset volume control to increase the headset speaker volume. Lower the Desk Phone Speaking Volume on the base. For most telephones, the correct setting is position 3. If your speaking volume is too low for your listener in this position, adjust the position of the headset to make sure the microphone is as close as possible to your mouth. People I talk to can hear a buzz in the background. Move the base further away from your phone. Base power supply is plugged into a power strip. Plug the power supply into the wall directly.
Talk time performance is significantly degraded even after a full recharge. The handset lifter is installed but does not lift the handset.
Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact us at www.plantronics.com/support.
Be sure the handset lifter power cord is firmly pushed into the handset lifter jack on the base.
I can no longer hear any audio through my PC Speakers.
For Windows XP Systems: Refer to the Audio tab of the Sounds and Audio Devices option in your PC Control Panel. Under Sound playback change the default setting from Savi Office to your PC speakers. Click OK to confirm your change. For Windows Vista Systems: Refer to the Sound option in your PC Control Panel. Under the Playback tab change the default setting from Speakers Savi Office to your PC speakers. Click OK to confirm your change.
No audio connection to PC.
Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Tel: 800-544-4660 www.plantronics.com For product support contact us at www.plantronics.com/support.

2010 Plantronics, Inc. All rights reserved. Plantronics, the logo design, HL10, Persono Suite, Savi, and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a registered trademark of Skype Limited. All other trademarks are property of their respective owners. Patents US 5,210,791; D469,756; Australia 147229; France 651,857-651,865; Germany 40108524.4; GB Regd. Des.No. 2104923; Patents Pending. 82212-31 (01.10)

Savi Office WO100 Professional Wireless Headset System
(WO1 Base + WH100 Headset) with Optional HL10 Lifter User Guide

Welcome

Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO100 Professional Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product.
Refer to the CD for Animated Set Up instructions.
Plantronics Savi User Guide

Contents

1 Package Contents and Features.. 4
1.1 Savi Base... 4 1.2 Savi Headset.. 5. 1.3 HL10 Lifter (Optional)... 6.
7 Using Your Savi Office Professional Wireless Headset System.. 13
Powering up Headset... 13 Placing, Answering and Ending Calls with Desk Phone... 13 Placing, Answering and Ending Calls with PC. 14 Switching Between Desk Phone and PC Audio.. 14 Mixing Desk Phone and PC Audio.. 14 Muting the Headset.. 15 Subscribing a Master Headset.. 15 Conferencing In Up to Three Additional Headsets. 15 Setting Default Line to Desk Phone or PC. 16. Toggling On/Off Over-the-Air Subscription.. 16. Setting the Range.. 16 Ending Subscription... 16 Placing the Headset in Sleep Mode.. 16 Subscription Button Indicator Light.. 16. Desk Phone and PC Talk Buttons Indicator Lights... 16 Talk Time... 17. Desk Phone and PC Talk Buttons Rules to Live By.. 17 Headset Call Control Button Functions. 17 Headset Indicator Light.. 17 Headset Tones.. 17

2 Base Set Up... 7.

2.1 Attaching Charge Cradle to Base.. 7 2.2 Connecting Base to Desk Phone.. 7. 2.3 Connecting Power Supply to Base.. 7. 2.4 Positioning Base.. 7

3 Headset Set Up... 8

3.1 Fitting Headset.. 8 3.2 Docking and Charging the Headset.. 8.
4 Configure and Test Call... 9
4.1 Checking Configuration.. 9 4.2 Making a Test Call with Desk Phone. 9
5 Lifter Set Up (Optional).. 10
5.1 Installing Lifter... 10. 5.2 If You Do Not Hear a Dial Tone. 10 5.3 Additional Parts (if required).. 11

6 PC Set Up... 12

6.1 Installing USB Cable.. 12 6.2 Installing PerSono Suite Software. 12 6.3 Making a Test Call with PC.. 12
8 PerSono Suite Software.. 18
Audio Control... 18 Softphone Support.. 20 Settings Screen Headset and Base.. 21 Help for Base Settings.. 22 PC Panel Screen.. 24. Security Screen.. 24. Support Screen... 24. Upgrade Firmware... 25 Upgrade Software... 25.
9 Troubleshooting and Common Questions. 26
1 Package Contents and Features

1.1 Savi WO1 Base

CD includes: PerSono Suite Software Animated Setup Guide Complete User Guide

Base Power Supply

Telephone Interface Cable Base USB Cable

Savi WO1 Base Features

PC Talk Button Indicator Light Desk Phone Talk Button Indicator Light
Desk Phone Speaking Volume

Configuration Switch

Desk Phone Listening Volume
Subscription Button and Indicator Light
Power/ Charging Indicator Light
USB Port Power Jack Telephone Interface Cable Jack Handset Lifter Jack

1.2 Savi WH100 Headset

Headband Headset with Pre-Installed Earloop and Ear Tab

Foam Ear Cushions

Extra Ear Tab

Charge Cradle

Savi WH100 Headset Features

Earloop Ear Tab

Indicator Light
Call Control Button (also controls volume, mute and switching functions)

Microphone

1.3 HL10 Lifter (Optional)
Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord

4The headset can be converted for wearing on the left or
right ear with both earloop and headband.
3.2 Docking and Charging the Headset

Ear Tab Earloop

1 Gently push the headset into the charge cradle.
Headset Snap Headband The charging indicator light on the base will flash green to indicate that the headset battery is charging.
2 Charge for at least 20 minutes prior to the first use.
A full charge takes 3 hours.

Charging time 20 min..

Minimum charge before first use

3 hours..

Full charge

Charging Indicator Light

4 Configure and Test Call
4.1 Checking Configuration
1 If your desk phone has a volume control set it to midrange.
7 If the dial tone still does not sound clear, adjust the
Configuration Switch until the dial tone sounds the best. Note Multiple settings might work with your phone; however, only one is the optimal position.
2 On the base, ensure the Configuration Switch is set to
A and the Desk Phone Speaking Volume and Desk Phone Listening Volume are both set to 3.
8 Press the call control button on the headset to complete

configuration.

9 Replace the handset into the desk phone cradle.
4.2 Making a Test Call with Desk Phone
1 If your desk phone has a volume control, ensure it is set

it to mid-range.

2.With your headset on, press the call control button on

the headset.

3 Remove the handset from desk phone cradle.
Desk Phone Speaking Volume Desk Phone Listening Volume
4 Dial the number using your desk phone. 5 If the listening volume is too loud or too soft, adjust
the listening volume on the headset by pushing the call control button up to increase the volume and pushing down to decrease the volume.
NOTE For most phones, these factory default settings will sound the best.
6 If the listening volume is still too loud or too soft adjust
the Desk Phone Listening Volume on the base. A setting that is too high can produce an uncomfortable echo for you.
3 With your headset on, press the call control button on
4 Remove the handset from desk phone cradle. 5 Listen for a dial tone. If the dial tone sounds clear, press
the call control button on headset and continue with Step 6. Making a Test Call with Desk Phone.
7 If the speaking volume is too loud or too soft for your
listener, adjust the Desk Phone Speaking Volume on the base to the best setting for your listener. A setting that is too high can produce an uncomfortable echo for you and a distorted sound for you listener.
6 If the dial tone is too loud or too soft, adjust the headset
volume by pushing the call control button up to increase the volume or down to decrease the volume.
8 Press the call control button on the headset to end the

PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running.
2 With your headset on, press the PC talk button on
3 Dial the number using your softphone application. 4 Adjust listening and speaking volume over the PC as
follows: For Windows XP Systems
1 Connect the USB cable to the USB port on the back of
Go to the Voice tab of the Sounds and Audio Devices option in your PC control Panel. Voice playback volume is your receive volume Voice recording volume is your transmit volume
2 Connect the other end of the USB cable to the USB port

of the PC.

6.2 Installing PerSono Suite Software
1 In the animated setup guide located on the CD, select
Step 6.2 Installing PerSono Suite Software.
For Windows Vista SystemsGo to the Playback tab for listening volume or Recording tab for speaking volume of the Sound option in your PC control panel. Speakers Level volume is your receive volume Microphone Level volume is your transmit volume headset by pushing the call control button up to increase the volume and pushing down to decrease the volume.
2 Click on the graphic of the CD labeled PerSono Suite

Software.

3 Follow installation instructions shown on screen.
5 You can also fine tune the listening volume on the
6 To end the test call, press the call control button on
7 Using Your Savi Office Professional Wireless Headset System
Important It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the systems full capabilities.

Call Control Button

Powering Up Headset
If the headset battery is charged the headset is automatically on. The headset does not have an on/off button. Indicator Light
Placing, Answering, and Ending Calls with Desk Phone
Phones with Handset Lifter or Electronic Hookswitch To place a call 1. Short press call control button on headset* or short press base desk phone talk button 2. Dial number Phones without Handset Lifter or Electronic Hookswitch 1. Short press call control button on headset* or short press base desk phone talk button 2. Remove handset from cradle** 3. Dial number 1. Short press call control button on headset or short press base desk phone talk button 2. Remove handset from cradle** 1. Short press call control button on headset or short press base desk phone talk button 2. Return handset to cradle**

To answer a call

1. Short press call control button on headset or short press base desk phone talk button

To end a call

* Assumes your default line is set to desk phone. ** To place, answer, and end calls with desk phones that have a headset button and without a handset lifter, you will need to press the headset button on the desk phone instead of removing the handset from the cradle.
Placing, Answering, and Ending Calls with PC
With PerSono Suite Software* To place a call 1. Dial number from the supported softphone application*** 1. Short press call control button on headset or short press base PC talk button 1. Short press call control button on headset or short press base PC talk button Without PerSono Suite Software 1. Short press call control button on headset** or short press base PC talk button 2. Dial number from softphone application 1. Short press call control button on headset** or short press base PC talk button 2. Answer call using softphone application 1. Short press call control button on headset** or short press base PC talk button 2. Hang up call using softphone application
*Assumes use of supported softphone **Assumes your default line is set to PC *** Automatically bringing up the PC radio link is not supported when placing an outbound call in Microsoft Office Communicator.
Switching Between Desk Phone and PC Audio
You can switch back and forth between desk phone and PC audio the following ways: Headset Press the volume up button (at least 1 seconds) until the base talk button indicator light of the desired device becomes solid green. Base Short press (less than one second) the base talk button of the device that you want to switch to. PerSono Suite Software* Click the active (green) PC or desk phone icon to put it on-hold. Click the other red icon (on-hold) to make it active.
Mixing Desk Phone and PC Audio
You can mix desk phone and PC audio the following ways: Base Simultaneously hold the desk phone and PC talk buttons down (at least 1 seconds) until both indicator lights become solid green. PerSono Suite Software* Click any red (on-hold) icon to make it active. When all three icons (headset/desk phone/PC) are green and all arrows are green, the audio of the devices are mixed.
* Desk phone and PC audio links have to be brought up by the headset or base. You cannot initiate an audio link via the Audio Control Screen in the PerSono Suite software.

Muting the Headset

You can mute/unmute the headset the following ways: Headset Press the volume down button (at least 1 seconds) until the base talk button indicator light for the active call becomes solid red. Base Short press (less than one second) of a red desk phone or PC talk button on the base will unmute the headset. You cannot mute the headset using the desk phone or PC talk buttons. PerSono Suite Software* Click the green headset icon. The headset icon will turn red indicating the headset transmit is muted. Clicking the headset icon again will unmute the headset.
Conferencing In Up to Three Additional Headsets
While on a call you can subscribe up to three additional headsets to your base for conferencing. As you add headsets to the base an additional headset icon will appear in the PerSono Suite software screen with a number from 1 to 3 indicating the number of additional headset subscribed to the base. Guests may conference in as described below:
1 While you are on a call:
a) Place the guests headset into primary users charge cradle. OR b) Place the guests headset into over-the-air subscription mode by pushing the headset volume up button for three seconds until the indicator light becomes solid green. button on the base. The subscription light will flash yellow and green. will hear a tone in the master headset indicating a guest wishes to join the call.
2 Short press (less than one second) the subscription
Subscribing a Master Headset
The headset and base are subscribed to each other at the factory. In the event that you need to subscribe a new master headset to the base you can do so one of two ways. You can subscribe a master headset to the base with the headset docked (secure subscription) or undocked (over-the-air subscription). In either case, the system must be idle (not on a call). Headset Docked Short press (less than one second) the subscription button on the base. The subscription light will flash red and green. When the subscription light becomes solid green, the headset and based are subscribed to one another. Headset Undocked Short press (less than one second) the subscription button on the base. The subscription light will flash red and green. Press the volume up button on the headset for three seconds until the headset indicator light turns solid green. When the subscription light on the base becomes solid green, the headset and base are subscribed to one another.
3 The subscription light will then turn solid yellow and you
4 If you press the call control button on the master
headset within five seconds, the guest is joined to the call. If you do not press the call control button within five seconds, the request to join the call is rejected and the guest will hear an error tone in their headset. call control button. When they do you will hear a single tone in the master headset as each guest leaves the call.

Desk Phone and PC Talk Buttons Indicator Lights
No active audio link Incoming call Active audio link Master headset muted Call on-hold Seeking Audio Link* Off Flashes green Solid green Solid red Flashes red Solid yellow

Setting the Range

With the master headset docked and the system idle, press the subscription button for three seconds. Both the desk phone and the PC talk buttons will flash green for high range. If you press the subscription button again for three seconds, the talk buttons will flash yellow for medium range. If you press the subscription button again for three seconds, the talk buttons will flash red for low range.

Ending Subscription

If the base is in subscription mode (secure or over-the-air), and you want to end the base from searching for a headset, press the subscription button again. The subscription light will turn solid red for four seconds and then go to its previous state.
*When bringing up a link from the base, the talk button will be solid yellow until a link is established. This could take up to several seconds especially for wideband audio and/or when in moderate to high density environments. If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link.

Talk Time

The Savi WO100 Office system will provide up to 9 hours of talk time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the base.

Headset Indicator Light

Headset Status Headset charging Headset fully charged Headset in-use Subscribing Headset Indicator Light Off Off Flashes green Solid green
Desk Phone and PC Talk Buttons Rules to Live By
Button (Indicator Light) State Off Flashing green Solid green Solid red Flashing red If Button Is Pressed Solid green Solid green Off Solid green Solid green
Toggling On/Off Headset In-Use Indicator Light If you are not on a call, you can toggle the headset in-use indicator light on and off by pressing the headset volume down button for three seconds.

Headset Tones

Out of Range Warning If you are on a call and go out of the operating range, you will hear three low tones. You will hear a single mid tone when you are back in range. If you stay out of range, active calls will be suspended. Calls will be re-established upon walking back into range. If you remain out of range for more than 5 minutes the system will drop the call. If you are not on a call and go out of the operating range and press the call control button, you will hear a single tone for the button press and three low tones for the failure to make a link. Low Battery Warning If you are on a call, you will hear a repeating single low tone every 15 seconds indicating the battery is low. You should recharge the headset immediately. If you are not on a call and press the call control button, you will hear three lows tones indicating the battery is low. You should recharge the headset immediately. Mute Warning When mute is activated, you will hear three high tones. These tones will repeat every 15 seconds while mute is active.
note If in any state, you hold down both the PC and desk phone talk buttons for 1 seconds both indicator lights will turn solid green and the audio from both devices will be mixed.
Headset Call Control Button Functions
Type of Press Short press Short press volume up Short press volume down While in a link, long press volume up (at least 1 seconds) While in a link, long press volume down (at least 1 seconds) While not in a link, long press volume up (at least 1 seconds) Function Places, answers, or ends calls Increases volume Decreases volume Switches between desk phone and PC audio

Mutes or unmutes headset

Places headset in subscription mode
When unmuted you will hear three low tones.
While not in a link, long press Enables and disables headset volume down (at least 1 in-use indicator light seconds)
Plantronics Savi User Guide 17

8 PerSono Suite Software

It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software running it will limit the systems capabilities. PerSono Suite software allows you to do the following with your Savi Office system: Answer/end calls from the PC remotely with the headset (requires use of supported softphone) Mute/mix audio paths between the headset/desk phone/PC via a clickable interactive Audio Control Screen. Customize your headset and base settings to your personal preferences Automatically manage your PC multimedia so you never miss a call Quickly access links to product support and software/firmware upgrade information

Examples All devices idle
Active desk phone call, PC idle

Audio Control

When the PerSono Suite software is launched and running the headset icon will appear in the PC tray bar. To bring up the PerSono Suite Software, double-click the headset icon. On the left of the screen you will see a menu selection with Audio Control highlighted. In the center is the clickable interactive screen where you can mute/mix the audio paths between the headset/desk phone/PC. Audio links cannot be initiated or ended via the clickable interactive Call Audio Control Screen. This can only be done by using the headset call control button or the base talk buttons. Icons and Arrows
Active PC call, desk phone on hold

All devices mixed

Gray = device idle Green = device active Solid red headset = headset transmit muted Blinking red PC = PC on hold (all audio paths to and from PC are muted) Blinking red desk phone = desk phone on hold (all audio paths to and from Desk phone are muted)

Arrows

Gray = audio path idle Green = audio path active Red = audio path muted Interactive Rules The headset, PC and desk phone icons are all clickable. When you click a green headset icon it will turn red and the headset transmit will be muted. Clicking the red headset icon will turn it back to green and unmute the headset. When you click a green PC or desk phone icon it will turn red and start to blink, indicating the device has been put on-hold. Clicking a blinking red PC or desk phone icon will turn it back to green, indicating the device is active again.
All devices mixed, headset muted
When you are listening to multimedia through a supported media player on your PC, and there are no calls that are active or onhold, a music note will replace the PC icon. Active multimedia, desk phone idle
3 Launch your media player on your PC and start playing

multimedia.

4 Click on the red desk phone icon to bring the desk
If PerSono Suite software is configured to manage your multimedia automatically when a call comes in, the music note will disappear and then be brought back up once all your calls have ended. In order to mix multimedia from your PC with an active desk phone call you must follow these steps: phone off hold and your multimedia will now be mixed with your desk phone audio.
Battery Life At the lower left corner of the screen (and for all software screens), you will see one of the following icons indicating the approximate charge left in the headset battery.
1 Start with your active desk phone call. 2 Bring up the PC audio link and put your active desk
phone call on hold by pressing the PC talk button on the base. Subscribed Master Headset PC Talk Button The single headset icon next to the battery icon shows the primary headset currently subscribed to the base. Additional headsets can be added for call conferencing. Please refer to Conferencing In Up to Three Additional Headsets on page 15 for more information.

100% 75% 50% 25% Less than 5 Mins

Softphone Support

For a list softphones supported by PerSono Suite refer to www. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the list with no additional steps by the user except Skype. To allow Skype to be a supported softphone in PerSono Suite please follow these steps:
1 Ensure PerSono Suite software is running on your PC.
You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running.
4 To confirm that PerSono Suite is now supporting Skype, 2 If Skype is running on your PC, Skype will notify you of
the event that PerSonoSuite.exe wants to use Skype. Go to the new event tab located in the upper right of the Skype window and click on the red flag. You then will need to click on the PerSonoSuite.exe link to be taken to the Manage API Access Control screen. go to the PC Panel tab in PerSono Suite and ensure that Skype is listed under Softphones.

PerSono Suite.exe

3 The Manage API Access Control screen will pop
up stating that Another program is trying to access Skype. The name of the program will appear as PerSonoSuite.exe with the publisher Plantronics, Inc. You must select Allow this program to use Skype and click OK.
Settings Screen Headset and Base
The Settings Screen allows you to customize the base and headset to your preference. The Savi Office System is shipped with the default settings and can be changed as described in the Settings column below. NOTE Some parameters may appear as grayed out. PerSono Suite automatically grays out parameters that do not apply to a particular Plantronics device.

Settings Headset

Feature Mute Tone Ring tone desk phone Ring tone volume desk phone Ring tone PC Ring tone volume PC System tones Second Inbound Call Settings Standard/low/off Sound 1/sound 2/sound 3 Standard/low/off Sound 1/sound 2/sound 3 Standard/low/off Standard/low/off Ring continuously/ring once/ignore Default Standard Sound 1 Standard Sound 2 Standard Standard Ring continuously

Settings Base

Feature General Auto answer Default Line Over-the-Air subscription Range Anti-startle Audio limiting G616 Audio Audio bandwidth desk phone Audio bandwidth PC Tone Control desk phone Tone Control PC Settings On/off Desk phone/PC On/off High/med/low On/off On/off On/off Wideband/narrowband Wideband/narrowband 7 settings of bass/treble mix 7 settings of bass/treble mix Default Off Desk phone On High Off Off Off Narrowband Narrowband Middle setting Middle setting

Help for Base Settings

Auto Answer Auto answer saves the user a button press to establish the radio link between headset and base unit. When auto answer is set to OFF you must press the headset call control button or base PC/desk phone talk button to answer an incoming call.* When Auto Answer is set to ON an incoming call will be answered when the headset is removed from the charge cradle.* Default Line Default line sets user preference for outbound desk phone or PC, when headset call control button is pressed. When default line is set to desk phone and you press the headset call control button to initiate a call, the desk phone will be taken off-hook. You then need to dial the phone number from the desk phone.* When default line is set to PC and you press the headset call control button an audio link will be brought up between your PC and headset. You then can place an outbound call via your soft phone application or listen to streaming audio via a media player. Over-the-Air Subscription Over-the-air subscription allows a headset to be subscribed to the base without physically docking the headset. Required when conferencing various models of Plantronics Savi headsets. When over-the-air subscription is set to ON you can subscribe a headset to your base without physically docking the headset into the charge cradle. When over-the-air subscription is set to OFF you can only subscribe a headset to the base by physically docking the headset into the charge cradle. For information on how to subscribe a master headset to the base see Subscribing a Master Headset on page 15. For information on how to temporarily subscribe guest headsets to the base for a conference call, see Conferencing in Up to Three Additional Headsets on page 15. Range** Range can be minimized to help with desk phone/PC buzzing, improve user density, or restrict range of users. When Range is set to HIGH a user will have up to 350 feet of range. When Range is set to MEDIUM a user will have up to 150 feet of range. When Range is set to LOW a user will have up to 50 feet of range. Audio Bandwidth** The system will support both narrowband and wideband audio from the desk phone and PC. Wideband audio delivers heightened speech clarity and life-like fidelity. However, wideband audio consumes more battery power and has more stringent access criteria which reduces the number of systems that can be deployed in a small area. Your desk phone must support wideband audio to experience the benefit of selecting wideband for that device. All PCs support wideband audio. When switching between narrowband and wideband audio, you must re-establish the audio link for the changes to take effect *Assumes use of lifter or EHS cable with desk phone and/or use of a softphone that is supported by PerSono Suite software.

Default Settings Off

Desk Phone
Narrowband Desk Phone and PC
** When bringing up a link from the base, the talk button will be solid yellow until a link is established. This could take up to several seconds especially for wideband audio and/or when in moderate to high density environments. If you press the talk button when the indicator light is yellow, it will terminate the search for an audio link.
Anti-Startle Anti-startle provides advanced hearing protection against sudden loud noise. When Anti-Startle is set to ON, the system identifies and eliminates sudden loud sounds and instantly reduces them to a level similar to background noise. When Anti-Startle is set to OFF, receive audio is passed thru unfiltered. However, the headset caps sound levels at 118 dBA to protect your hearing. Audio Limiting provides advanced hearing protection for daily noise exposure. When Audio-Limiting is turned ON, the system monitors noise to ensure action levels do not exceed 80 dBA or 85 dBA (whichever is selected) specified by current and imminent EU legislation. When Audio-Limiting is set to OFF, receive audio is passed thru unfiltered. However, the headset caps sound levels at 118 dBA to protect your hearing. G616 Acoustic Limiting provides additional hearing protection against acoustic shock. When G616 Acoustic Limiting is set to ON, the system limits audio level to your ear to provide additional acoustic shock protection. Sound levels are limited to be less than the Acoustic Shock Protective Device Limit as recommended in the G616:2006 guideline issued by the Australian Communications Industry Forum (ACIF). When G616 Acoustic Limiting is set to OFF, audio level to your ear is passed through unfiltered. However, the headset caps sound levels at 118 dBA to protect your hearing. The system allows you to customize the desk phone and PC tones independently to optimize your listening experience with just the right amount of treble and bass from each device.

Default Settings

Audio limiting

Tone Control

Middle Setting Desk Phone and PC

PC Panel Screen

Choose whether you want PerSono Suite software to launch when you login to Windows. See a list of supported softphones running on your PC. See which Plantronics device is attached to your PC and working with PerSono Suite software. Customize how you want the PerSono Suite software to manage your multimedia when a call begins/ends.
IMPORTANT If you forget your password you need to call your local Plantronics Technical Support for a skeleton password.
1 From the security screen, enter the skeleton password.
Press OK. The security screen will expand.
2 Reenter the skeleton password, enter your new

Talk time performance is significantly degraded even after a full recharge. The handset lifter is installed but does not lift the handset.
Battery is wearing out. Call Plantronics at (800) 544-4660 for factory service information or contact us at www.plantronics.com/support.
Be sure the handset lifter power cord is firmly pushed into the handset lifter jack on the base.
I can no longer hear any audio through my PC Speakers.
For Windows XP Systems: Refer to the Audio tab of the Sounds and Audio Devices option in your PC Control Panel. Under Sound playback change the default setting from Savi Office to your PC speakers. Click OK to confirm your change. For Windows Vista Systems: Refer to the Sound option in your PC Control Panel. Under the Playback tab change the default setting from Speakers Savi Office to your PC speakers. Click OK to confirm your change.
No audio connection to PC.
Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application.
Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States Tel: 800-544-4660 www.plantronics.com For product support contact us at www.plantronics.com/support.
2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design. HL10, Persono, Savi, Sound Innovation, W01, and WH100 are trademarks or registered trademarks of Plantronics, Inc. Windows is a registered trademark of Microsoft Corporation. Nortel is a trademark of Nortel Networks. Skype is a registered trademark of Skype Limited. All other trademarks are property of their respective owners. Patents US 5,210,791; D469,756; Australia 147229; France 651,857-651,865; Germany 40108524.4; GB Regd. Des.No. 2104923; Patents Pending. 80701-01 (1.09)