MarkNet external print servers
MarkNet X2000 series and MarkNet Pro Quick Start

Jan 2000

www.lexmark.com

Edition: January 2000

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MarkNet

external print server

Quick Start

Setup - - - - - - - - - - - - - - - - - - - - 4
Connect the hardware - - - - - - - - - - - - - - - - - - - - - 4 Print a network setup page - - - - - - - - - - - - - - - - - - - 5 Configure and print- - - - - - - - - - - - - - - - - - - - - - -5
TCP/IP - - - - - - - - - - - - - - - - - - - - - - Step 1: Set the IP address, netmask and gateway Step 2: Set up to print - - - - - - - - - - - - - Novell NetWare- - - - - - - - - - - - - - - - - - NDPS (Novell Distributed Print Services)- - - Non-NDPS (queue-based) - - - - - - - - - - - AppleTalk- - - - - - - - - - - - - - - - - - - - - OS/2 Warp Server - - - - - - - - - - - - - - - - -5 -5 -7 -9 -9 -10
Troubleshooting - - - - - - - - - - - - - - 11
TCP/IP - - - - - - - - - - - - - - - - - - - - - - - - - - - - 11 Novell NetWare - - - - - - - - - - - - - - - - - - - - - - - 12

NDPS (Novell Distributed Print Services) - - - - - - - - - - - 12 Non-NDPS (queue-based) - - - - - - - - - - - - - - - - - - - 12
Windows NT Server 4.0- - - AppleTalk- - - - - - - - - - Other network environments Lexmark customer support - -

Connect the hardware

a Turn off and unplug the printers. b Connect all the cables and hook up the power supply between the
printer and the MarkNet external print server.
MarkNet external print servers are sometimes called external network adapters or ENAs. Connect only one network cable even if the MarkNet has more than one network port. If you are attaching a serial printer, the baud rate and other settings should match between the MarkNet and the printer. Detailed instructions for attaching serial printers are on the Drivers, MarkVisoin and Utilities CD. Click View Documentation and look for the MarkNet link. Also on the CD is information about attaching a Class 1 fax modem to the serial port and printing incoming faxes at parallel port 1 or parallel port 2. If you need to position a printer further from the MarkNet than the power supply allows, unplug the printer from the MarkNet power supply and use a separate power cord for that printer. Leave the unused pigtail on the power supply dangling as is, or cap it with the plastic cap that shipped with the MarkNet.
c Plug all the power cords into properly grounded wall outlets and turn

on the printers.

d Press and release the Menu and Test buttons simultaneously on the
MarkNet to reset the print server.

power cord

power supply

serial port

network cable
parallel printer cable connected to parallel port 1
parallel printer cable connected to parallel port 2

pigtail

Look for the UAA (universally administered address) under the Network heading on the setup page. The UAA is a 12-digit number. The left column shows the address in MSB form and the right column shows the address in canonical form. The UAA is preset at the factory. However, you can override it with an optional locally administered address (LAA) if you want some particular physical address for this print server.
Print a network setup page
Push the Test button on the MarkNet. A network setup page prints at parallel port 1. This page shows the physical address of the MarkNet (UAA) and other important data. Save this page because you will use it later.

Configure and print

Network environment
TCP/IP (Windows, OS/2, UNIX) Step 1: Set the IP address, netmask and gateway Step 2: Set up to print Novell NetWare NDPS (Novell Distributed Print Services) Non-NDPS (queue-based) AppleTalk OS/2 Warp Server
About the Drivers, MarkVision and Utilities CD
You may have more than one version of this CD, received at different times with different Lexmark products. Always use the latest version CD.

TCP/IP

Step 1: Set the IP address, netmask and gateway
For instructions on other ways to set the IP address, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.
You must assign an IP address, netmask and gateway to the MarkNet in order for other network devices to find the MarkNet and attached printers on the network. If you have DHCP, the proper addresses are automatically assigned. To verify the assignment has happened, print a network setup page and make sure the IP address, netmask and gateway appear as non-zero.
If you dont have DHCP, there are other methods you can use to manually assign the address, such as the printer operator panel, static ARP and telnet, RARP and telnet, BOOTP, or MarkVision or other Lexmark utility. Instructions for three of these methods follow.

Printer operator panel

A simple way to set the IP address, netmask and gateway inside the print server is to use the printer operator panel. You need to be standing at the printer to use this method.
This procedure works if the MarkNet has firmware version 2.8.19 or later, unless the attached printer is old, off-brand, or serially-attached.
On the printer operator panel, choose Parallel Menu, STD Parallel, Network 0 Setup, TCP/IP, Set IP Address. (Hint: Press Menu> until you see the correct menu item, and then press Select.) When the current IP address is displayed, use the buttons to change the address. (Hint: Pressing Select advances to the next segment in the address. Pressing Menu> increases the number by one. <Menu decreases the number by one.) When you finish setting the IP address, press Select until the word SAVED appears briefly. Set the IP netmask and gateway in a similar way. Print a new network setup page to verify the parameters are set as you intended.

Static ARP and telnet

You can use this method from any Windows, OS/2, or UNIX workstation. You need to know the physical address of the print server to use this method.
Find the physical address (UAA) of the MarkNet (for example, 00200022012F) on the network setup page you printed earlier. If you have an Ethernet network, use the number in the right column (canonical). If you have a Token-Ring network, use the number in the left column (MSB). Set the IP address in your workstation ARP table. At a command prompt, type a command similar to the following, inserting the IP address you want to assign and the UAA:
The workstation and the printer must be on the same subnet.
arp -s 192.168.236.24 00-20-00-22-01-2F
Set the IP address, netmask and gateway in the MarkNet. To do this, telnet to port 9000 on the MarkNet print server by typing a command similar to the following:
telnet 192.168.236.24 9000
Verify the MarkNet is up and running on the network.

ping 192.168.236.24

Print server TCP/IP setup utility

It doesnt matter which form of the UAA you use (MSB or canonical).
You can use this simple utility to initialize the MarkNet IP addresses if your workstation is running Windows 95, Windows 98 or Windows NT and is on the same subnet as the print server. You need to know the 12-digit physical address of the MarkNet to use this method. To install the utility, launch the Drivers, MarkVision and Utilities CD, do a custom install to add network support, and select Print Server TCP/IP Setup Utility. Once the IP address has been set (using any method), you can use your browser to remotely view and manage the network printers. Functions include viewing printer status in real time, resetting the printers, changing settings, and so forth. Type the MarkNet IP address in the URL field of the browser (for example, http: //192.168.236.24) and press Enter.
Information on installing, using and troubleshooting the utility resides on the CD.
Link to the MarkNet resident web pages

Step 2: Set up to print

There are many ways to send a print job through the MarkNet including FTP, TFTP, LPR/LPD, point-to-point (LexIP) and various queue-based methods. Instructions for two of the methods follow.
Print to a queue on a Windows NT server
If you are using Windows NT Server 4.0 or later and running TCP/IP, you can use Network Plug and Print to automate your printer setup process.
This section explains the setup for queue-based printing in which network users print to a queue defined on a Windows NT server. The MarkNet services this queue. To use this method, you must have at least one server running Windows NT Server software and TCP/IP. The following instructions apply to Windows NT Server versions 4.0 and later.
Install the TCP/IP software component on the server that contains the print queue. This software is necessary to establish the link between the MarkNet and the queue. Look on the Drivers, MarkVision and Utilities CD for the software. (Hint: Do a custom install to add network support, and select TCP/IP.) Set up a print queue on the server. Do this by creating a printer object.

a b c d

Click Start, Settings, Printers, Add Printer. When prompted, select My Computer (not Network printer server). Click Add Port. Select Lexmark Network Port, and then click New Port. Follow the instructions on the screen.

e Share the queue.

Set up your Windows 95, Windows 98, or Windows NT clients in the usual way. (Hint: Start, Settings, Printers, Add Printer.)
Point-to-point printing (LexIP)
You can print from any Windows 95, Windows 98 or Windows NT workstation directly to a Lexmark printer located anywhere on the IP network. No server is required.
Install the TCP/IP software component on the workstation. Look on the Drivers, MarkVision and Utilities CD for the software. (Hint: Do a custom install to add network support, and select TCP/IP.) Create a printer object on the workstation:
These are the Windows 95/98 instructions. Instructions for Windows NT are on the Drivers, MarkVision and Utilities CD.
a Click Start, Settings, Printers, Add Printer. b When prompted, select Local Printer (not Network). This gives you
access to the Lexmark Network Printer Monitor later.
c Select the correct printer driver. d Select any port (LPT, COM, or FILE) for the initial setup. Later, you will
change the port to a logical port.
You can obtain the latest Lexmark printer drivers from our web site located at: www.lexmark.com.
e Click Next, and continue following the instructions on the screen until
the printer object has been created.
Associate the printer object with the physical printer.
a Select the newly created printer object in the printers folder. b Click File, Properties, Details, Add Port. c Click Other, Lexmark Network Printer Monitor, OK. A list of available
network printers appears. For a MarkNet 3 with three printers attached, there are three line items, all with the same IP address but different port types (Parallel 1, Parallel 2 and Serial). If your printer does not appear in the list, click Add Adapter (or Add Print Server) and follow the instructions on the screen until it does appear.
Choose the MarkNet port (Parallel 1, Parallel 2 or Serial) that you attached the new printer to.
d Find your new printer in the list and select it. e Specify a logical port name to associate with the printer, and click OK. f Verify that the logical port name you assigned to the printer now shows
in the box labeled Print to the following port.

g Click OK.

Novell NetWare
NDPS (Novell Distributed Print Services)
Some versions of the Drivers, MarkVision and Utilities CD contain the Lexmark NDPS IP Gateway. To find out if your CD contains the gateway, look on the CD for a subdirectory named NDPS.
If you have Lexmark print servers in an NDPS environment, we recommend that you install the Lexmark NDPS IP Gateway. This allows your printers to be tightly integrated with NDPS so that you can easily monitor, control and print to them. You can get the gateway plus all support files and installation procedures from the Lexmark web site (www.lexmark.com).

Non-NDPS (queue-based)

The easiest way to configure the MarkNet for NetWare jobs in a non-NDPS environment is to use MarkVision. MarkVision automatically creates all the necessary NetWare objects (print queue objects, print server objects, and printer objects). Do the following from a Windows NT workstation running Novell NetWare Client32 software, or from a Windows 95 or Windows 98 workstation running either Novell Client32 or Microsoft Client for NetWare networks.
The default login name contains the characters !LEX plus the UAA of the MarkNet (for example, !LEX00200022012F).
Install the NetWare software component on the workstation. Look on the Drivers, MarkVision and Utilities CD for the software. (Hint: Do a custom install to add network support, and select NetWare.) Launch MarkVision. In the MarkVision main window, find the new network printer. Look for a line item containing the MarkNet physical address (the MSB form of the print server UAA). Double-click the line item. Configure the MarkNet by doing the following:
a Set a unique NetWare login name. This is the name the MarkNet uses to
log in to the NetWare server.
b Enable the MarkNet port. c Select PSERVER mode.
If you want to manage NDS queues, you must specify the NDS tree and context where the MarkNet is defined. You also need to create or select queues to be serviced. If you want to manage bindery queues, you must first specify the file servers. Afterward, you must create or select queues to be serviced.
For information about choosing PSERVER or RPRINTER mode, look on the CD. Click View Documentation and look for the MarkNet link.
If prompted to reset the print server, select Yes to immediately begin servicing the queues.

AppleTalk

The MarkNet works automatically with AppleTalk networks. You simply connect the power and the network cables, and youre up and running. However, if you would like to use a zone and printer name different from the defaults you can use MarkVision for Macintosh to change these settings. Each Macintosh user on the AppleTalk network who wants to use the network printer should do the following steps.

MarkVision for Macintosh resides on the Drivers, MarkVision and Utilities CD.
In the Chooser, select the LaserWriter 8 driver. If you have a routed network, there is a list of zones you can select from. The new printer is in the default zone for the network. Select this zone. If you dont know which zone to select, look on the network setup page under AppleTalk for Zone. Select the new printer. If you dont know which printer to select, look on the network setup page under AppleTalk. Find the MarkNet port (serial 1, parallel 1, parallel 2) for your printer. The default name of the printer is listed beside Name. Click Create. If you are prompted to select a PPD (PostScript Printer Description), you need to install the proper PPD from the Drivers, MarkVision and Utilities CD. To do this, launch the CD, click Lexmark Installer, select the appropriate PPD for your printer, and then click Install. Go back to the Chooser and try to create the new printer again. Look for an icon to appear in the Chooser next to the printer name. This means you have successfully set up the new printer. A new desktop printer icon is placed on your desktop, too. In the Chooser, select the printer you want to use now and close the Chooser window.
A PPD describes the printer or printer family. For example, the PPD lists which options are valid for the printer.

OS/2 Warp Server

MarkNet print servers work on OS/2 Warp Server networks. Users can print to the network printer from any client that can successfully attach to the network. For instructions on configuring the print server for OS/2 networks, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.

Troubleshooting

For expanded troubleshooting information, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.
Under normal conditions, the lights on the MarkNet indicate ready (idle), job being processed, flash operation in progress, or restart in progress. If you notice an unusual light pattern on the MarkNet lights, refer to the chart of error conditions in the online document Troubleshooting.

The file you use with FTP can be in PCL or PostScript emulations, PDF, HTML or any other language the printer understands. If the file prints, this confirms the TCP/IP protocol is working properly in the MarkNet print server.
Make sure the TCP/IP protocol is turned on (activated) in the print server. To find out, print a network setup page and look in the paragraph under TCP/IP. Issue a ping command to the print server.
Establish an FTP session with the print server.

ftp 192.168.236.24

Using the FTP put command, print a file to the network printer.

put mytest.ps

Check the port settings on the printer object. Check all settings in the print server, using the MarkNet resident web pages or MarkVision. For non-UNIX networks: Uninstall Lexmark software. For non-UNIX networks: Reinstall Lexmark software. During the reinstallation, select only those network protocols you actually use (for example, TCP/IP). Try printing again. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.
To use the MarkNet resident web server, type the print server IP address in the URL field of your browser (for example, http: //192.168.236.24).
NDPS (Novell Distributed Print Services) 1 Make sure the TCP/IP protocol is turned on (activated) in the print server.
To find out, print a network setup page and look in the paragraph under TCP/IP.
Make sure your NetWare file server has TCP/IP support configured and loaded. Make sure you are running NDPS version 2.0 or later. Make sure youve created and loaded an NDPS Manager. Read the online documentation about Lexmarks NDPS support. Look for a README file or a technical white paper either on the Drivers, MarkVision and Utilities CD or in the package you downloaded from Lexmarks web site. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.
Non-NDPS (queue-based) 1 Make sure the NetWare protocol is turned on (activated) in the print server.
To find out, print a network setup page and look in the paragraph under NetWare.
Find out if the print server is servicing your NetWare queue. If your queue doesnt appear in the list of queues being serviced, reset the printer, wait a few minutes, and look for the queue in the list again. If your queue still does not appear in the list of queues being serviced, you have a print server setup problem. Reconfigure the MarkNet print server. Try printing from some other application. If the job prints from the second application, youve narrowed the problem to the first application. Make sure you are using the current version of the driver for the problem application. Place a job in the queue using a Novell utility such as PCONSOLE. If the job doesnt print, contact Lexmark for help. See Lexmark customer support on page 15.

Windows NT Server 4.0

Make sure you are using TCP/IP for communications between the Windows server and the MarkNet print server. Make sure TCP/IP is turned on (activated) in the print server. To find out, print a network setup page and look in the paragraph under TCP/IP. Verify that TCP/IP is installed properly on the Windows server. (Hint: Start, Settings, Control Panel, Network, Protocols). Issue a ping command to the print server.
Using the FTP put command, print a file.
See if the network printer shows up in MarkVision. If it doesnt, the print server may have downlevel firmware. If it does but you still cannot print, try removing and then readding the Lexmark Network Port on the printer object.
Reset both the print server and the printer. If possible, shut down Windows NT Server and restart the server. There could be a spooler problem that requires a restart. Uninstall, and then reinstall MarkVision. During the reinstallation, select only the network protocols you actually use (for example, TCP/IP). This also helps MarkVision run faster. Try printing again. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.
Make sure the AppleTalk protocol is turned on (activated) in the print server. To find out, print a network setup page and look under AppleTalk. Make sure the status of the MarkNet print server is connected. To find out, look on the network setup page for Status. Do you see the printer in the Chooser? If not, restart the Macintosh workstation and look again. If you still dont see the printer in the Chooser, make sure AppleTalk is active on the workstation (look in the AppleTalk control panel). If the job prints but the print quality is poor, refer to the printing tips provided on the CD. These tips can save you a lot of time. To download the document to your workstation, launch the CD, click Lexmark Installer, select Documentation, and then click Install. Look in the Lexmark Extras folder for the document titled Optimize Lexmark Printer Output. If you are still having trouble, contact Lexmark for help. See Lexmark customer support on page 15.
Be aware that if youre on a non-routed network, you can only see the printer if your workstation connection (LocalTalk, Ethernet or Token-Ring) matches the connection on the printer. For example, if the Macintosh workstation is on LocalTalk, you cannot see a printer on Ethernet unless there is a router on the network.
Other network environments
For troubleshooting information about other network environments, look on the Drivers, MarkVision and Utilities CD. Click View Documentation and look for the MarkNet link.

Lexmark customer support

World Wide Web CompuServe Internet U.S. and Canada, technical support and any other customer needs Lexmark phone numbers (worldwide) www.lexmark.com Go Lexmark ftp.lexmark.com 1-800-LEXMARK
On the Drivers, MarkVision and Utilities CD, click Contact Lexmark, Customer Support.

Notices

Electronic Emission Notices
Federal Communications Commission (FCC) Compliance Information Statement
MarkNet print servers have been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. The FCC Class A limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at his own expense. The manufacturer is not responsible for any radio or television interference caused by using other than recommended cables or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user's authority to operate this equipment. Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark
part number 1329605. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Industry Canada Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian InterferenceCausing Equipment Regulations.
Avis de conformit aux normes dIndustrie Canada
Cet appareil numrique de la classe A respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.
European Community (EC) Directives Conformity
This product is in conformity with the protection requirements of EC Council directives 89/336/ EEC and 73/23/EEC on the approximation and harmonization of the laws of the Member States relating to electromagnetic compatibility and safety of electrical equipment designed for use within certain voltage limits. A declaration of conformity with the requirements of the Directive has been signed by the Director of Manufacturing and Technical Support, Lexmark International, S.A., Boigny, France. This product satisfies the Class A limits of EN 55022 and safety requirements of EN 60950.

CISPR 22

WARNING: This is a Class A product. In a domestic environment, this product may cause radio interference, in which case the user may be required to take adequate measures. AVERTISSEMENT: Ce produit appartient la classe A. Dans un environnement rsidentiel, ce produit risque de provoquer des interfrences radio, auquel cas l'utilisateur devra prendre les mesures adquates.

AppleTalk and MarkNet print servers

Printing

Why you need to change the AppleTalk type

Print materials

The J110 printer requires that you change the AppleTalk type in order for you to print AppleTalk network print jobs.
Before you change the setting

Supplies

Verify your printer hardware setup is complete. Refer to the printer setup guide for detailed instructions.

Troubleshooting

Change the AppleTalk type
If you have TCP/IP available on your network, we recommend you assign an IP address to the MarkNet print server. Running TCP/IP with your print server lets you use the full range of print management tools and perform the easiest configuration. Method 1 is an easy way to change the AppleTalk type for IP configured print servers. You can use Method 2 as well. If you are not running TCP/IP, you must use Method 2.

Administration

www.lexmark.com Lexmark J110

Method 1 -- TCP/IP

1 Assign an IP address to the print server. Print materials If you are running DHCP, your IP address is automatically assigned. Push the test
button on MarkNet print server to print a network setup page. You can find the address under the TCP/IP heading. If you are not running DHCP, you can manually assign an IP address using the printer operator panel. Instructions for doing this can be found on page 4.
2 Type the IP address in the address bar of your browser (for example, Troubleshooting

http://156.192.225.86).

3 When you reach the MarkNet web pages, click Configuration/AppleTalk/Advanced

Settings.

4 In the top section, make the following changes: Change Type to Hb PCL emulation. (The default is LaserWriter. LaserWriter will
not work correctly with your J110 printer.) Delete the Prefix and PostScript strings Change Mode to RAW
5 Click Submit to save your changes.
Method 2 -- Universal configuration files (UCF)
Two universal configuration files (UCF) are shipped on the Drivers, MarkVision and Utilities CD. They are installed on your computer in a Lexmark Extras folder when you set up your printer. You can use MarkVision or ftp the files to the MarkNet print server.
Set the AppleTalk type Supplies
You can use MarkVision to send the SetApple.ucf universal configuration file to the MarkNet print server to change the AppleTalk type from LaserWriter to Hb PCL emulation. If you use ftp to send the file, use the following address structure: IP Address/Dev/Config (for example, //1157.184.12.30/Dev/Config).
Reset the default Administration
The ResetApple.ucf universal configuration file resets the AppleTalk type back to the default (LaserWriter).

Additional configuration

The following instructions include setting IP address information, creating a Desktop printer, installing MarkVision, and how to change the AppleTalk zone for your printer.
Set the IP address using the printer operator panel
A simple way to set the IP address, netmask and gateway inside the print server is to use the printer operator panel. You need to be standing at the printer to use this method.
1 On the printer operator panel, choose Parallel Menu, STD Parallel, Network 0 Setup, Supplies
TCP/IP, Set IP Address. Press Menu> until you see the correct menu item, and then press Select.
2 When the current IP address is displayed, use the buttons to change the address. Troubleshooting
Note: Pressing Select advances you to the next segment in the address. Menu> increases the number by one. <Menu decreases the number by one.
3 When you finish setting the IP address, press Select until the word SAVED appears Administration

briefly.

4 Set the IP netmask and gateway in a similar way. 5 Print a network setup page to verify the parameters are set as you intended.

Create a Desktop printer

Each Macintosh user on the AppleTalk network who wants to use the network printer should do the following steps.
1 In the Chooser, select the J110 printer. 2 If you have a routed network, there is a list of zones you can select from. The new Supplies
printer is in the default zone for the network. Select this zone. If you dont know which zone to select, look on the network setup page under AppleTalk for Zone.

3 Select the new printer. If you dont know which printer to select, look on the network Troubleshooting
setup page under AppleTalk. Find the MarkNet port for your printer. The default name of the printer is listed beside Name.
4 Click Create. Administration 5 Look for an icon to appear in the Chooser next to the printer name. This means you
have successfully set up the new printer. A new desktop printer icon is placed on your desktop, too.
Change the zone and printer name
The MarkNet print server works automatically with AppleTalk networks. However, if you would like to use a zone and printer name different from the defaults, you can use MarkVision to change these settings.

Install MarkVision

1 Insert the Drivers, MarkVision, and Utilities CD. Print materials
Note: You may have more than one version of the Drivers, MarkVision and Utilities CD, received at different times with different Lexmark products. Always use the latest version CD.
2 Select your language. 3 Click Lexmark Installer.
4 Click Install the version of software on the CD. 5 Accept the license agreement.
6 Click Easy Install. 7 Click Install and then follow the on-screen instructions.
If you need additional help setting up the MarkNet print server to work with AppleTalk, try the following resolutions.
Common solutions to network problems
Supplies 1 Make sure the AppleTalk protocol is turned on (activated) in the print server. To find
out, print a network setup page and look under AppleTalk.
2 Make sure the status of the MarkNet print server is connected. To find out, look on Troubleshooting
the network setup page for Status.
3 Do you see the printer in the Chooser? If not, restart the Macintosh workstation and

look again.

Note: Be aware that if youre on a non-routed network, you can only see the printer if your workstation connection (LocalTalk, Ethernet or Token-Ring) matches the connection on the printer. For example, if the Macintosh workstation is on LocalTalk, you cannot see a printer on Ethernet unless there is a router on the network.
4 If you still dont see the printer in the Chooser, make sure AppleTalk is active on the
workstation (look in the AppleTalk control panel).
Printing 5 If you are still having trouble with the hardware, contact Lexmark for help. See
Lexmark customer support on page 13.

Light patterns on the external print server
MarkNet external print servers indicate activity, status, and errors by various cyclical patterns on the four indicator lights.
Under normal conditions, the lights on the print server indicate Ready (idle), job being processed, flash operation in progress, or restart in progress. If there is any other pattern of lights, see the chart of error conditions in Error conditions on page 10. To more easily describe the various light sequences, we have assigned a number to every possible combination as shown below. The numbers weve chosen correspond to the binary representation on the indicator lights.

Pattern

Four indicator lights
0 binary 1 binary 2 binary 3 binary 4 binary 5 binary 6 binary 7 binary 8 binary 9 binary 10 binary 11 binary 12 binary 13 binary 14 binary 15

binary

Error conditions
What shows on the four indicator lights binary 12 (for 0.25 sec), binary 3 (for 0.25 sec), Description Serious failure. The print server is unable to recover. Cause and solution Flawed firmware in print server or power interruption during flash operation. Call Customer Support. binary 15 (for 0.25 sec), POST error Power-on self test error. During start-up, a hardware failure was detected on the print server. 1 Reset the print server.

repeat continuously.

binary x (for 0.25 sec), repeat continuously. where x could be 0, 1, 2, 3, 4, 5, 6, 7, 8, or 9
2 If the problem reoccurs, call Customer Support.
What shows on the four indicator lights Description Serial error Type = Parity Cause and solution Parity error occurred during serial print job.
binary 9 (for 0.75 sec), binary 1 (for 0.75 sec), repeat continuously.
1 Reset the print server. (The 9,1 error code does not go away until you reset the print server. This is to make sure you see that a parity error occurred. To turn parity checking off, use a utility or telnet to port 9000.) 2 Send the job again.
What shows on the four indicator lights Description Serial error Type = Parity Change the serial port settings for either the print server or the printer so they match. The printer was turned off while the serial job was printing. Cause and solution Serial settings for print server do not match serial settings for printer.

binary 9 (for 0.75 sec), binary 1 (for 0.75 sec), repeats for a few seconds, then the print server automatically resets its serial port (attempts to recover). The two parallel ports are unaffected.
1 Turn the printer back on. The print server then flushes the current job.

2 Send the job again.

Lexmark customer support
World Wide Web CompuServe www.lexmark.com Go Lexmark ftp.lexmark.com 1-800-LEXMARK On the Drivers, MarkVision and Utilities CD, click Contact Lexmark, Customer Support.
Internet U.S. and Canada, technical support and any other customer needs
Lexmark phone numbers (worldwide)